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Healthcare Concierge Solutions
How may we be
of service?
No Contracts No Hidden Fees Complete Transparency
Providing the Nation’s Most Affordable Healthcare Solutions
Concierge Benefit Services is a privately held company headquartered in Omaha, Nebraska, with the National Sales
Office located in Bartlesville, Oklahoma. With over 60 years of combined industry experience, the founders and
executive team at Concierge Benefit Services brings the most unique and innovative services to the American
consumer for their healthcare, legal and tax needs.
Our clients come from multiple industries and economic backgrounds. We serve a significant demographic of
individuals in the United States, by providing them access to our innovative benefits through their place of work,
associations, financial institutions and non-profit organizations.
The reason for our success is our ability to customize each opportunity, instead of having a “cookie cutter” mentality.
We recognize that each client has unique needs and as such, we work with multiple vendors behind the scenes so that
we can be focused on providing the best solutions to our clients versus fitting the proverbial “square peg into the round
hole”.
The foundation of our company begins with honesty and integrity. Our faith and values stem from the Golden Rule: “Do
unto others as you would want them to do unto you.” We are committed to excellence in everything that we do and
providing a service to our customers that is second to no one. It is that simple.
When you rely on Concierge Benefit Services, Consider it Done!
Concierge Benefit Services
At Concierge Benefit Services, our focus is making the lives of your employees and
company less complicated. By providing immediate, unlimited, 24/7/365 access to
concierge healthcare benefits such as U.S. based, properly licensed physicians, not
only can we save your employees time in going to visit the doctor’s office, we can also
save them the expense, such as Copays, of the visit as well! Our proprietary network of
physicians are able to handle calls nationwide. So whether an employee is calling
from their home at 3am, their work at 2pm or while on vacation, our physicians are
ready to help and serve the member’s acute healthcare needs…anywhere in the
United States!
Health Concierge Benefits
Concierge Benefit Services’ Solutions
We Can Handle It All!
 ACA-Compliancy – we have the experts that know the Affordable Care Act better than anyone and can answer ALL your
questions and concerns. We offer the nation’s lowest cost MEC (Minimum Essential Coverage) plans for employers with 50+ full-
time staff and employees!
 Self-Funded Group Plans – we have real solutions to help save employers 25% on current healthcare costs in 2015 and
beyond, and we do this without negatively affecting the richness of your current benefits.
 Voluntary Group Plans – let us help you help your employees with properly understanding how the ACA affects them and their
families, and how to access the most affordable healthcare options that allow them unlimited healthcare access to the best care
all the while saving the average family over $1,600/year on healthcare and insurance costs.
 Buying Healthcare from an Exchange – we can make sure an individual or family is buying the right insurance from an
exchange. We can show how to essentially convert a bronze level plan into a platinum level plan while saving in excess of
$1,000/year per family on healthcare costs.
 Telemedicine – we are the most unique provider of telemedicine services in the USA…bar none. We provide the best pricing of
all providers! Most importantly, we educate your company and employees on maximizing their telemedicine benefits. We drive
the highest utilization in the industry because this is where an employer will truly see the cost savings. It does an employer no
good to purchase a benefit that no one knows about nor uses. We will show an employer how telemedicine is a true cost savings
benefit that is revolutionizing the accessing of a doctor or specialist and expediting healthcare at levels never before seen.
“You are the first and only company that actually was able to answer all my questions
about ACA-compliancy and help me set up an affordable healthcare plan for my
employees.”
~Carl F., Denny’s~
With…
Concierge Benefit Services
Healthcare Concierge Benefits
Premıum
You can expect
premium level
service from
Concierge Benefit
Services
professionals.
Membership
Affordable and easy
to join. Month to
month membership
is for entire
household. Where
else can you get a
deal like this?
Secure
We are careful with
Identity and Personal
Health Information.
We take secure
measures beyond
HIPAA and Industry
best practices.
Professıonal
Our staff consists of:
Physicians, RNs,
Attorneys, Tax
Advisors, all at your
service!
Concierge Benefit Services
Healthcare Concierge Benefits
Fast
We are effective and
efficient with our
processes…most
issues are resolved
the same day, often
within hours.
Envıronment Frıendly
Nearly all of
Healthcare
Concierge processes
are paperless.
Intellıgent
We have years of
experience helping
people deal with
medical bills,
provider relations
and healthcare
issues
Personable
We have been
helping people for
years and can help
you. We are only a
call or click away…
one less thing you
have to worry about!
Plan Options For Part-time & Hourly Employees
1) Telemedicine ONLY
2) Healthcare Concierge Package
 Before your employees purchase health insurance, Concierge Benefit Services will assist them
with understanding the RIGHT and BEST healthcare options for their specific needs, and
demonstrate how they can maximize their cost savings ($1,600+ this year!).
Telemedicine Only
 24/7/365
 $0 Copay / Unlimited Usage per Household
 Conditions Treated:
 Allergies
 Arthritic pain
 Flu
 Urinary tract infection
 OB/GYN issues
 Insect bites
 Sunburn
 Respiratory infections
 Gastroenteritis
 Strep Throat
 Prescription fill/refill (non DEA-listed medication)
 Many other conditions!
$9.95 PEPM
Covers Employee Plus Entire Household
“Concierge Benefit
Services’ Telemedicine
program is the #1
healthcare savings
program for full-time and
part-time employees we
have uncovered…and,
we have researched
them all!”
~Stuart Mathis – Former CEO at
Quiznos and International
Franchise Association Board
Member~
www.mybenefitservices.com/sheldonlee
Healthcare Concierge
Package
 Telemedicine 24/7/365
 $0 Copay / Unlimited Usage
 Covers employee + entire Household
 Surgery Cost Saver
 Cost comparisons up to 5 facilities
 64% Price differential among facilities
 Average savings over $13,000 per case
 Medical Bill Negotiation Service
 $1,000 in medical bills per incident
 Average Savings:
 $1,800 with insurance
 $4,000 with no health insurance
 Employee keeps 100% of savings
$14.95 PEPM
Covers Employee Plus Entire Household
“It is a MUST that every
employee pair a bronze
level or high-deductible
health insurance plan with
Healthcare Concierge. The
net annual savings are
greater than $1,600/year!”
~Don Hansen – CEO, President at The
Ark Group~
www.mybenefitservices.com/sheldonlee
24/7/365 On-Demand Physician Consultations
Via Phone, Web (Video/Email)
(Mobile App Coming Soon!)
Common Conditions Common Medications Prescribed
82%
Less prescribing than office settings
 Doctor less pressured
 No $$ incentives to prescribe meds
 More convenient & accessible
 Less effort or aggravation for patient
~40%
Of the top 50 diagnosis treated
with telemedicine.
Patients triaged to alternative
level of care when necessary.
 Cold/Flu
 Sinus infections
 Upper Respiratory
 Allergies
 Headaches
 Urinary Tract (UTI)
 Bronchitis
 Stomach Ache/Diarrhea
 Eye infections
 Ear Infections
 Rash/Skin Irritation
 Yeast Infection
 Other GYN complaints
 Zithromax Z-Pak
 Amoxicillin
 Albuterol
 Augmentin
 Tessalon
 Azithromycin
 Keflex
 Bactrim
 Cipro
 Lisinopril
 Tamiflu
 Prednisone
 Metformin
 Flonase
 Diflucan
 HCTZ
 Levaquin
 Macrobid
 Pyridium
 Biaxin
 Allegra
 Bactrim
 Ibuprofen 800
 Nasonex
 Lipitor
Common Conditions and Medications Prescribed
The Prescription Process
 Doctors review patient’s health records and brings patient through a series of
diagnostic questions.
 Doctors are able to access the SureScripts system, which provides a two year
prescriptive history for each patient.
 If a prescription is appropriate, Doctors send the prescription directly to patient’s
pharmacy of choice.
 When prescription is ready, pharmacy alerts patient.
 Patient pays for and picks up prescription.
USE Healthcare Concierge Services &
Telemedicine Benefits When You:
 Need care after hours or on weekends
 Need medical care access from remote locations
 Need Rx prescription/refills* for common conditions
 Cannot meet face-to-face with physician / specialist
 Cannot get a timely appointment
 Cannot get to a doctor due to disability
 Do not want to go to ER/UC
 Cannot afford to take off work
 Are traveling and need advice
* Non-DEA listed medications ONLY
How Healthcare Concierge Services
Reduce Costs
65% of employees would have
gone to PCP at cost of
$153
10% of employees would have gone to
Urgent Care at cost of
$350
15% of employees would have gone to
Emergency Room at cost of
$1029
Estimated lost productivity to employers Concierge Benefit Services’
telemedicine services help eliminate 1,000’s of hours of lost productivity due to
medical absenteeism.
Data and dollar amounts are based on national averages. Amounts listed may not reflect actual billed charges
Healthcare Concierge Telemedicine
Return on Investment/Potential Savings
AVG Cost per
Incident w/o Copay
Healthcare
Concierge Cost
$240.00
$12.95
Per Incident
SAVINGS
$227.05
Example: Family of 4 with 3 Doctors Visits per family memeber per Year
Annual Family Saving per
Year
Savings
Total Annual Cost of
Healthcare Concierge for
Family
Out of Pocket
Cost for entire
Famly
$2,880
$179
% of ER visits and Office
visits that can be
handled over the phone
Over
70%
% of Doctor consults that
result in not having to
leave work
Over
50%
Simple Process
1. Call the Doctor
2. Get diagnosed
3. Pick up your prescription
SAVINGS
Healthcare Concierge Medical Bill Negotiation
and Patient Advocacy
Return on Investment/Potential Savings
Example of Typical Case: 25% Savings
Cost of Procedure $6,000.00
Owed Amount $6,000.00
Healthcare Concierge
Bill Negotiation/Provider $4,500.00
Accepts
Medical Bill Negotiation is a best efforts service and is not guaranteed.
You Save $1,500.00
Example: Medical Bill Negotiations Savings Range 20%-60% per Bill
Owed Amount Shown vs
Provider Accepted is a 30%
Negoitated Discount
Savings
Total Annual Cost of
Healthcare Concierge for
Family
Out of Pocket
Cost for entire
Famly
$750.00
$179.40
Average Savings for
those with Insurance
Over
$1800
Average savings for those
without Insurance
Over
$4000
Simple Process
1. Submit Medical Bill
2. We Negotiate
Discount Services
Discount Health Benefits
• Dental Benefits
15-50% Savings!
• Vision and Hearing Plans
10-60% Savings!
• Labs and Imaging
15-80% Savings!
• Chiropractic and Alternative Medicine
20-40% Savings!
Discount Card Sample
Contact Us
Greg Agle,
484-467-7314
greg@conciergebenefitservices.com
www.mybenefitservices.com/gregagle
Thank You!
“I never perfected an invention that I did not think about in
terms of the service it might give others…I find out what the
world needs, then I proceed to invent” – Thomas Edison

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Healthcare Concierge Proposal

  • 1. Powered by Healthcare Concierge Solutions How may we be of service?
  • 2. No Contracts No Hidden Fees Complete Transparency Providing the Nation’s Most Affordable Healthcare Solutions
  • 3. Concierge Benefit Services is a privately held company headquartered in Omaha, Nebraska, with the National Sales Office located in Bartlesville, Oklahoma. With over 60 years of combined industry experience, the founders and executive team at Concierge Benefit Services brings the most unique and innovative services to the American consumer for their healthcare, legal and tax needs. Our clients come from multiple industries and economic backgrounds. We serve a significant demographic of individuals in the United States, by providing them access to our innovative benefits through their place of work, associations, financial institutions and non-profit organizations. The reason for our success is our ability to customize each opportunity, instead of having a “cookie cutter” mentality. We recognize that each client has unique needs and as such, we work with multiple vendors behind the scenes so that we can be focused on providing the best solutions to our clients versus fitting the proverbial “square peg into the round hole”. The foundation of our company begins with honesty and integrity. Our faith and values stem from the Golden Rule: “Do unto others as you would want them to do unto you.” We are committed to excellence in everything that we do and providing a service to our customers that is second to no one. It is that simple. When you rely on Concierge Benefit Services, Consider it Done! Concierge Benefit Services
  • 4. At Concierge Benefit Services, our focus is making the lives of your employees and company less complicated. By providing immediate, unlimited, 24/7/365 access to concierge healthcare benefits such as U.S. based, properly licensed physicians, not only can we save your employees time in going to visit the doctor’s office, we can also save them the expense, such as Copays, of the visit as well! Our proprietary network of physicians are able to handle calls nationwide. So whether an employee is calling from their home at 3am, their work at 2pm or while on vacation, our physicians are ready to help and serve the member’s acute healthcare needs…anywhere in the United States! Health Concierge Benefits
  • 5. Concierge Benefit Services’ Solutions We Can Handle It All!  ACA-Compliancy – we have the experts that know the Affordable Care Act better than anyone and can answer ALL your questions and concerns. We offer the nation’s lowest cost MEC (Minimum Essential Coverage) plans for employers with 50+ full- time staff and employees!  Self-Funded Group Plans – we have real solutions to help save employers 25% on current healthcare costs in 2015 and beyond, and we do this without negatively affecting the richness of your current benefits.  Voluntary Group Plans – let us help you help your employees with properly understanding how the ACA affects them and their families, and how to access the most affordable healthcare options that allow them unlimited healthcare access to the best care all the while saving the average family over $1,600/year on healthcare and insurance costs.  Buying Healthcare from an Exchange – we can make sure an individual or family is buying the right insurance from an exchange. We can show how to essentially convert a bronze level plan into a platinum level plan while saving in excess of $1,000/year per family on healthcare costs.  Telemedicine – we are the most unique provider of telemedicine services in the USA…bar none. We provide the best pricing of all providers! Most importantly, we educate your company and employees on maximizing their telemedicine benefits. We drive the highest utilization in the industry because this is where an employer will truly see the cost savings. It does an employer no good to purchase a benefit that no one knows about nor uses. We will show an employer how telemedicine is a true cost savings benefit that is revolutionizing the accessing of a doctor or specialist and expediting healthcare at levels never before seen. “You are the first and only company that actually was able to answer all my questions about ACA-compliancy and help me set up an affordable healthcare plan for my employees.” ~Carl F., Denny’s~ With…
  • 6. Concierge Benefit Services Healthcare Concierge Benefits Premıum You can expect premium level service from Concierge Benefit Services professionals. Membership Affordable and easy to join. Month to month membership is for entire household. Where else can you get a deal like this? Secure We are careful with Identity and Personal Health Information. We take secure measures beyond HIPAA and Industry best practices. Professıonal Our staff consists of: Physicians, RNs, Attorneys, Tax Advisors, all at your service!
  • 7. Concierge Benefit Services Healthcare Concierge Benefits Fast We are effective and efficient with our processes…most issues are resolved the same day, often within hours. Envıronment Frıendly Nearly all of Healthcare Concierge processes are paperless. Intellıgent We have years of experience helping people deal with medical bills, provider relations and healthcare issues Personable We have been helping people for years and can help you. We are only a call or click away… one less thing you have to worry about!
  • 8. Plan Options For Part-time & Hourly Employees 1) Telemedicine ONLY 2) Healthcare Concierge Package  Before your employees purchase health insurance, Concierge Benefit Services will assist them with understanding the RIGHT and BEST healthcare options for their specific needs, and demonstrate how they can maximize their cost savings ($1,600+ this year!).
  • 9. Telemedicine Only  24/7/365  $0 Copay / Unlimited Usage per Household  Conditions Treated:  Allergies  Arthritic pain  Flu  Urinary tract infection  OB/GYN issues  Insect bites  Sunburn  Respiratory infections  Gastroenteritis  Strep Throat  Prescription fill/refill (non DEA-listed medication)  Many other conditions! $9.95 PEPM Covers Employee Plus Entire Household “Concierge Benefit Services’ Telemedicine program is the #1 healthcare savings program for full-time and part-time employees we have uncovered…and, we have researched them all!” ~Stuart Mathis – Former CEO at Quiznos and International Franchise Association Board Member~ www.mybenefitservices.com/sheldonlee
  • 10. Healthcare Concierge Package  Telemedicine 24/7/365  $0 Copay / Unlimited Usage  Covers employee + entire Household  Surgery Cost Saver  Cost comparisons up to 5 facilities  64% Price differential among facilities  Average savings over $13,000 per case  Medical Bill Negotiation Service  $1,000 in medical bills per incident  Average Savings:  $1,800 with insurance  $4,000 with no health insurance  Employee keeps 100% of savings $14.95 PEPM Covers Employee Plus Entire Household “It is a MUST that every employee pair a bronze level or high-deductible health insurance plan with Healthcare Concierge. The net annual savings are greater than $1,600/year!” ~Don Hansen – CEO, President at The Ark Group~ www.mybenefitservices.com/sheldonlee
  • 11. 24/7/365 On-Demand Physician Consultations Via Phone, Web (Video/Email) (Mobile App Coming Soon!)
  • 12. Common Conditions Common Medications Prescribed 82% Less prescribing than office settings  Doctor less pressured  No $$ incentives to prescribe meds  More convenient & accessible  Less effort or aggravation for patient ~40% Of the top 50 diagnosis treated with telemedicine. Patients triaged to alternative level of care when necessary.  Cold/Flu  Sinus infections  Upper Respiratory  Allergies  Headaches  Urinary Tract (UTI)  Bronchitis  Stomach Ache/Diarrhea  Eye infections  Ear Infections  Rash/Skin Irritation  Yeast Infection  Other GYN complaints  Zithromax Z-Pak  Amoxicillin  Albuterol  Augmentin  Tessalon  Azithromycin  Keflex  Bactrim  Cipro  Lisinopril  Tamiflu  Prednisone  Metformin  Flonase  Diflucan  HCTZ  Levaquin  Macrobid  Pyridium  Biaxin  Allegra  Bactrim  Ibuprofen 800  Nasonex  Lipitor Common Conditions and Medications Prescribed
  • 13. The Prescription Process  Doctors review patient’s health records and brings patient through a series of diagnostic questions.  Doctors are able to access the SureScripts system, which provides a two year prescriptive history for each patient.  If a prescription is appropriate, Doctors send the prescription directly to patient’s pharmacy of choice.  When prescription is ready, pharmacy alerts patient.  Patient pays for and picks up prescription.
  • 14. USE Healthcare Concierge Services & Telemedicine Benefits When You:  Need care after hours or on weekends  Need medical care access from remote locations  Need Rx prescription/refills* for common conditions  Cannot meet face-to-face with physician / specialist  Cannot get a timely appointment  Cannot get to a doctor due to disability  Do not want to go to ER/UC  Cannot afford to take off work  Are traveling and need advice * Non-DEA listed medications ONLY
  • 15. How Healthcare Concierge Services Reduce Costs 65% of employees would have gone to PCP at cost of $153 10% of employees would have gone to Urgent Care at cost of $350 15% of employees would have gone to Emergency Room at cost of $1029 Estimated lost productivity to employers Concierge Benefit Services’ telemedicine services help eliminate 1,000’s of hours of lost productivity due to medical absenteeism. Data and dollar amounts are based on national averages. Amounts listed may not reflect actual billed charges
  • 16. Healthcare Concierge Telemedicine Return on Investment/Potential Savings AVG Cost per Incident w/o Copay Healthcare Concierge Cost $240.00 $12.95 Per Incident SAVINGS $227.05 Example: Family of 4 with 3 Doctors Visits per family memeber per Year Annual Family Saving per Year Savings Total Annual Cost of Healthcare Concierge for Family Out of Pocket Cost for entire Famly $2,880 $179 % of ER visits and Office visits that can be handled over the phone Over 70% % of Doctor consults that result in not having to leave work Over 50% Simple Process 1. Call the Doctor 2. Get diagnosed 3. Pick up your prescription SAVINGS
  • 17. Healthcare Concierge Medical Bill Negotiation and Patient Advocacy Return on Investment/Potential Savings Example of Typical Case: 25% Savings Cost of Procedure $6,000.00 Owed Amount $6,000.00 Healthcare Concierge Bill Negotiation/Provider $4,500.00 Accepts Medical Bill Negotiation is a best efforts service and is not guaranteed. You Save $1,500.00 Example: Medical Bill Negotiations Savings Range 20%-60% per Bill Owed Amount Shown vs Provider Accepted is a 30% Negoitated Discount Savings Total Annual Cost of Healthcare Concierge for Family Out of Pocket Cost for entire Famly $750.00 $179.40 Average Savings for those with Insurance Over $1800 Average savings for those without Insurance Over $4000 Simple Process 1. Submit Medical Bill 2. We Negotiate
  • 18. Discount Services Discount Health Benefits • Dental Benefits 15-50% Savings! • Vision and Hearing Plans 10-60% Savings! • Labs and Imaging 15-80% Savings! • Chiropractic and Alternative Medicine 20-40% Savings! Discount Card Sample
  • 20. Thank You! “I never perfected an invention that I did not think about in terms of the service it might give others…I find out what the world needs, then I proceed to invent” – Thomas Edison