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CROWN	
  CORK	
  AND	
  SEAL	
  COMPANY:	
  
THE	
  EVOLVING	
  CAN	
  INDUSTRY	
  
	
  
MIN-­‐GYU	
  CHOI,	
  TEDDY	
  TRAN,	
  GREGORY	
  VANDERZANT,	
  	
  
MARYORI	
  VENERO	
  UGARTE,	
  MAURICE	
  WINGO	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
   	
  
Background	
  
Under	
  the	
  leadership	
  of	
  John	
  F.	
  Connelly,	
  Crown	
  Cork	
  &	
  Seal	
  Company	
  (CC&SC)	
  was	
  
transformed	
  from	
  an	
  ailing	
  organization	
  to	
  a	
  metal	
  can	
  industry	
  leader.	
  CC&SC	
  became	
  a	
  company	
  
that	
  specialized	
  in	
  cost	
  efficiency,	
  quality,	
  and	
  customer	
  service.	
  The	
  company	
  leveraged	
  core	
  
competencies,	
  capitalized	
  on	
  established	
  industry	
  trends,	
  and	
  identified	
  reliable	
  growth	
  
opportunities.	
  
Today,	
  the	
  metal	
  container	
  industry	
  in	
  the	
  United	
  States	
  is	
  changing	
  significantly	
  as	
  the	
  
result	
  of	
  4	
  factors:	
  1)	
  the	
  emergence	
  of	
  new	
  materials	
  and	
  technology,	
  2)	
  aggressive	
  pricing	
  
strategies,	
  3)	
  product	
  line	
  specialization,	
  and	
  4)	
  domestic	
  market	
  saturation.	
  Over	
  time,	
  the	
  number	
  
of	
  can	
  manufacturers	
  has	
  decreased	
  as	
  a	
  result	
  of	
  several	
  mergers	
  and	
  acquisitions.	
  Aggressive	
  
strategies	
  have	
  led	
  to	
  price	
  wars	
  amongst	
  competitors,	
  which	
  have	
  negatively	
  affected	
  profit	
  
margins.	
  Thus,	
  competitors	
  have	
  relied	
  on	
  other	
  factors	
  to	
  differentiate,	
  such	
  as	
  distribution	
  
channels,	
  levels	
  of	
  responsiveness,	
  and	
  R&D.	
  	
  
Long	
  ago,	
  CC&SC	
  implemented	
  a	
  seminal	
  strategy	
  that	
  involved	
  increasing	
  the	
  number	
  of	
  
production	
  plants	
  and	
  thus	
  expanding	
  national	
  distribution.	
  This	
  led	
  to	
  transportation	
  cost	
  
reduction	
  and	
  higher	
  levels	
  of	
  responsiveness	
  for	
  customers.	
  CC&SC	
  has	
  always	
  focused	
  on	
  targeted	
  
research	
  to	
  improve	
  current	
  products.	
  Significantly,	
  it	
  has	
  rarely	
  engaged	
  in	
  innovative	
  related	
  R&D	
  
itself.	
  	
  
CC&SC	
  has	
  strategically	
  reduced	
  its	
  product	
  line	
  to	
  beverage	
  cans	
  and	
  aerosols.	
  This	
  has	
  
allowed	
  the	
  organization	
  to	
  leverage	
  core	
  competencies	
  and	
  invest	
  in	
  the	
  most	
  promising	
  new	
  
technology.	
  Another	
  factor	
  that	
  has	
  differentiated	
  the	
  organization	
  from	
  competitors	
  has	
  been	
  its	
  
ability	
  to	
  identify	
  opportunities	
  in	
  developing	
  countries.	
  CC&SC	
  has	
  secured	
  unique	
  and	
  exclusive	
  
“pioneer	
  rights”	
  abroad,	
  which	
  have	
  provided	
  the	
  company	
  with	
  first	
  mover	
  advantage	
  in	
  several	
  
markets.	
  
DIRECTION	
  &	
  GOALS	
  
William	
  J.	
  Avery	
  has	
  replaced	
  Connolly	
  as	
  CEO	
  at	
  a	
  time	
  when	
  the	
  can	
  industry	
  outlook	
  has	
  
grown	
  negative.	
  New	
  trends	
  pose	
  a	
  threat	
  to	
  the	
  business	
  strategy	
  implemented	
  by	
  Connelly.	
  The	
  
growth	
  of	
  metal	
  containers	
  and	
  closures	
  has	
  slowed	
  and	
  plastic	
  is	
  forecasted	
  to	
  become	
  even	
  more	
  
popular.	
  Avery	
  is	
  considering	
  whether	
  or	
  not	
  it	
  is	
  time	
  to	
  1)	
  diversify	
  CC&SC’s	
  product	
  line,	
  and	
  or	
  
2)	
  purchase	
  a	
  Canadian	
  can	
  competitor.	
  
Just	
  like	
  any	
  business,	
  CC&SC	
  goals	
  are	
  to	
  maximize	
  1)	
  short-­‐term	
  and	
  long-­‐term	
  profit,	
  as	
  
well	
  as	
  2)	
  share	
  prices.	
  We	
  believe	
  achieving	
  this	
  aims,	
  given	
  the	
  specific	
  nature	
  of	
  the	
  can	
  industry	
  
and	
  CC&SC’s	
  position,	
  boils	
  down	
  to	
  adaptation	
  and	
  diversification.	
  
Analysis	
  
SWOT:	
  STRENGTHS	
  
Leadership:	
  Connelly	
  had	
  visions	
  as	
  CEO,	
  and	
  developed	
  a	
  strategy	
  and	
  specific	
  culture	
  to	
  
reinforce	
  these.	
  He	
  pushed	
  ahead	
  his	
  strategies	
  through	
  frugality,	
  demanding	
  goals,	
  and	
  maximizing	
  
the	
  organization’s	
  potential.	
  Here	
  are	
  some	
  specific	
  actions	
  that	
  he	
  took,	
  which	
  had	
  a	
  positive	
  
impact:	
  
• Focused	
  on	
  beverage	
  &	
  aerosol	
  high-­‐growth	
  segments	
  
• Committed	
  to	
  customer	
  service,	
  just-­‐in-­‐time	
  delivery	
  
• Concentrated	
  on	
  cost	
  reduction,	
  in	
  both	
  manufacturing	
  and	
  R&D	
  
• Developed	
  competency	
  in	
  manufacturing	
  filling	
  equipment	
  solutions	
  
• Expanded	
  internationally	
  
• Decentralized	
  responsibility	
  at	
  the	
  plant	
  level	
  to	
  empower	
  plant	
  managers	
  	
  	
  	
  
• Paid	
  himself	
  a	
  low	
  salary	
  
Customer	
  Relationships:	
  CC&SC	
  has	
  a	
  customer-­‐centric	
  culture.	
  Plants	
  are	
  strategically	
  
placed	
  across	
  the	
  world,	
  in	
  order	
  to	
  be	
  close	
  to	
  customers.	
  This	
  has	
  reduced	
  transportation	
  costs	
  
and	
  allowed	
  the	
  company	
  to	
  react	
  quickly	
  to	
  customer	
  needs.	
  Furthermore,	
  each	
  plant	
  has	
  the	
  
capacity	
  to	
  handle	
  multiple	
  customers.	
  
Financial	
  Stability:	
  After	
  Connelly	
  took	
  over	
  at	
  CC&SC	
  he	
  steadily	
  reduced	
  debt	
  to	
  equity	
  
from	
  42%	
  in	
  1956,	
  to	
  5%	
  in	
  1986.	
  Also,	
  the	
  company’s	
  revenues	
  reached	
  $1	
  billion	
  in	
  1977,	
  and	
  
earnings	
  per	
  share	
  reached	
  $10.11	
  in	
  1988.	
  
Quality	
  &	
  Differentiated	
  Products:	
  CC&SC	
  concentrates	
  on	
  specialized	
  products,	
  such	
  as	
  
fiber-­‐foil	
  cans	
  for	
  motor	
  oil—these	
  are	
  approximately	
  20%	
  lighter	
  and	
  15%	
  cheaper	
  than	
  regular	
  
metal	
  cans.	
  In	
  order	
  to	
  meet	
  the	
  needs	
  of	
  soft	
  drink	
  and	
  aerosol	
  producers,	
  CC&SC	
  began	
  
manufacturing	
  two-­‐piece	
  cans.	
  
WEAKNESSES	
  
Limited	
  R&D:	
  By	
  and	
  large,	
  CC&SC	
  has	
  not	
  been	
  interested	
  in	
  high	
  quality	
  R&D,	
  except	
  for	
  
the	
  development	
  of	
  specific	
  equipment.	
  Connolly	
  and	
  the	
  company	
  have	
  chosen	
  to	
  focus	
  on	
  
enhancing	
  existing	
  products.	
  We	
  believe	
  this	
  mentality	
  could	
  cause	
  CC&SC	
  to	
  fall	
  behind	
  its	
  
competitors	
  over	
  the	
  long-­‐term.	
  
Lack	
  of	
  Product	
  Diversity:	
  There	
  has	
  been	
  intense	
  competition	
  in	
  the	
  metal	
  container	
  
industry	
  for	
  decades.	
  Additionally,	
  the	
  demand	
  for	
  containers	
  made	
  from	
  plastic	
  and	
  glass,	
  has	
  also	
  
increased.	
  However,	
  CC&SC	
  has	
  continued	
  to	
  focus	
  on	
  metal,	
  despite	
  changing	
  markets	
  realities.	
  	
  
Because	
  the	
  metal	
  can	
  industry	
  is	
  heavily	
  dependent	
  on	
  raw	
  materials	
  such	
  as	
  aluminum,	
  
which	
  means	
  that	
  the	
  customer	
  price	
  of	
  finished	
  cans	
  is	
  consequently	
  affected.	
  If	
  CC&SC	
  expanded	
  
their	
  business	
  into	
  plastics	
  and	
  or	
  glass,	
  it	
  would	
  have	
  a	
  robust	
  business—capable	
  of	
  weathering	
  
changes	
  in	
  raw	
  material	
  prices.	
  This	
  could	
  ultimately	
  translate	
  into	
  increased	
  profits.	
  
OPPORTUNITIES	
  
Product	
  Diversification:	
  We	
  believe	
  CC&SC	
  can	
  leverage	
  core	
  competencies	
  and	
  consider	
  
diversifying	
  its	
  business.	
  As	
  a	
  rule	
  of	
  thumb,	
  companies	
  should	
  primarily	
  consider	
  relevant	
  
products	
  to	
  adopt,	
  and	
  or	
  relevant	
  industries	
  to	
  pursue.	
  Also,	
  diversification	
  initiatives	
  must	
  create	
  
value	
  for	
  shareholders.	
  
International	
  Expansion:	
  CC&SC	
  specializes	
  in	
  international	
  growth.	
  CC&SC	
  has	
  chosen	
  to	
  
pursue	
  various	
  opportunities	
  in	
  Africa	
  and	
  East	
  Asia	
  markets.	
  By	
  pursuing	
  international	
  expansion	
  
the	
  company	
  is	
  able	
  to	
  recycle	
  obsolete	
  equipment.	
  
THREATS	
  
Substitutes,	
  Power	
  of	
  Suppliers/Buyers,	
  &	
  Competition:	
  There	
  are	
  many	
  substitutes	
  for	
  
aluminum	
  containers;	
  as	
  a	
  result,	
  the	
  long-­‐term	
  demand	
  for	
  aluminum	
  containers	
  may	
  be	
  affected.	
  
In	
  the	
  case	
  of	
  CC&SC,	
  the	
  suppliers	
  and	
  buyers	
  are	
  incredibly	
  powerful.	
  The	
  suppliers	
  include	
  a	
  
limited	
  number	
  of	
  aluminum	
  sheet	
  companies,	
  and	
  the	
  buyers	
  include	
  large	
  breweries,	
  soft	
  drink	
  
bottlers,	
  and	
  food	
  companies.	
  Lastly,	
  can	
  companies	
  find	
  it	
  hard	
  to	
  differentiate,	
  as	
  buyers	
  purchase	
  
based	
  on	
  price.	
  The	
  industry	
  is	
  tightly	
  packed	
  and	
  competitive.	
  
PORTER’S	
  FIVE	
  FORCES	
  
There	
  was	
  relatively	
  stable	
  growth	
  for	
  the	
  metal	
  container	
  industry	
  in	
  1980’s—at	
  a	
  rate	
  of	
  
3.7%.	
  To	
  illustrate	
  the	
  size	
  and	
  importance	
  of	
  the	
  industry,	
  consider	
  that	
  120	
  billion	
  cans	
  were	
  
produced	
  in	
  1989	
  alone.	
  Aluminum	
  has	
  clearly	
  won	
  out	
  over	
  steel	
  as	
  the	
  can	
  industry’s	
  preferred	
  
material;	
  demand	
  has	
  grown	
  200%	
  over	
  the	
  past	
  decade.	
  Also,	
  aluminum	
  cans	
  much	
  lighter	
  than	
  
steel	
  versions,	
  which	
  makes	
  for	
  easier	
  and	
  cheaper	
  shipping.	
  An	
  impressive	
  99%	
  of	
  beer	
  businesses	
  
and	
  94%	
  of	
  soda	
  businesses	
  use	
  aluminum	
  containers.	
  	
  
In	
  order	
  to	
  help	
  determine	
  a	
  company’s	
  strategic	
  direction	
  in	
  the	
  metal	
  container	
  industry,	
  
it	
  is	
  important	
  to	
  analyze	
  competitive,	
  environmental	
  factors.	
  
SUBTITUTES	
  THREAT	
  
It	
  is	
  important	
  to	
  consider	
  the	
  threat	
  of	
  substitute	
  products	
  and	
  their	
  impact	
  on	
  the	
  
industry.	
  This	
  is	
  especially	
  true	
  here,	
  considering	
  the	
  fact	
  that	
  analysts	
  see	
  little	
  potential	
  for	
  metal	
  
container	
  future	
  growth.	
  Industry	
  observers	
  forecast	
  plastics	
  are	
  the	
  strongest	
  container	
  growth	
  
segment	
  for	
  the	
  1990s.	
  	
  
Throughout	
  the	
  1980s	
  plastics	
  have	
  led	
  growth,	
  with	
  market	
  share	
  increasing	
  from	
  9%	
  to	
  
18%.	
  The	
  plastic	
  industry	
  still	
  has	
  relatively	
  small	
  players—only	
  seven	
  companies	
  have	
  sales	
  over	
  
$100	
  million.	
  Because	
  of	
  declining	
  resin	
  prices,	
  the	
  cost	
  of	
  plastic	
  had	
  become	
  comparable	
  to	
  glass,	
  
taking	
  away	
  glass’	
  advantage.	
  Although	
  plastic	
  poses	
  a	
  formidable	
  threat,	
  aluminum	
  still	
  prevails	
  in	
  
many	
  areas.	
  	
  
Firstly,	
  plastic	
  is	
  more	
  difficult	
  to	
  recycle	
  than	
  glass	
  or	
  aluminum.	
  Secondly,	
  plastic	
  is	
  not	
  a	
  
good	
  fit	
  for	
  beer,	
  as	
  it	
  is	
  unable	
  to	
  preserve	
  beer	
  long	
  enough	
  to	
  meet	
  a	
  strict	
  90	
  day	
  shelf	
  life	
  
requirement.	
  Lastly,	
  it	
  is	
  incompatible	
  with	
  some	
  existing	
  production	
  processes	
  due	
  to	
  its	
  inability	
  
to	
  take-­‐on	
  certain	
  shape	
  requirements.	
  	
  	
  
Plastic	
  containers	
  have	
  also	
  shown	
  to	
  preserve	
  less	
  carbonation	
  than	
  aluminum	
  containers;	
  
4	
  months	
  as	
  opposed	
  to	
  16	
  months.	
  Even	
  though	
  11%	
  of	
  domestic	
  soft	
  drink	
  sales	
  have	
  utilized	
  
plastic	
  containers,	
  this	
  has	
  been	
  mostly	
  at	
  the	
  expense	
  of	
  glass,	
  not	
  aluminum.	
  Glass	
  continues	
  to	
  be	
  
a	
  reliable	
  substitute	
  for	
  metal,	
  but	
  only	
  in	
  certain	
  cases—glass	
  bottles	
  dominate	
  a	
  particular	
  
segment	
  of	
  the	
  beer	
  market.	
  Ultimately,	
  many	
  bottlers	
  prefer	
  cans	
  for	
  logistical	
  efficiency	
  and	
  lower	
  
cost	
  of	
  delivery.	
  	
  
NEW	
  ENTRANTS	
  THREAT	
  
In	
  addition	
  to	
  plastic	
  and	
  glass,	
  it	
  is	
  important	
  to	
  consider	
  the	
  threat	
  that	
  new	
  entrants	
  pose	
  
to	
  enter	
  CC&SC,	
  and	
  the	
  can	
  market.	
  	
  As	
  noted	
  in	
  the	
  case,	
  in-­‐house	
  manufacturing	
  of	
  cans	
  has	
  
noticeably	
  been	
  on	
  the	
  rise.	
  In-­‐house	
  manufacture	
  represents	
  approximately	
  25%	
  of	
  total	
  can	
  
output;	
  in	
  most	
  cases	
  it	
  is	
  the	
  nation’s	
  major	
  food	
  producers	
  and	
  brewers;	
  the	
  beer	
  industry	
  
supplied	
  55%	
  of	
  its	
  own	
  can	
  needs	
  in	
  this	
  year.	
  Notably,	
  the	
  beer	
  market	
  is	
  conducive	
  for	
  in-­‐house	
  
manufacturing,	
  since	
  many	
  brewers	
  are	
  single	
  label	
  bottlers.	
  
POWER	
  OF	
  SUPPLIERS	
  
Suppliers	
  in	
  this	
  industry	
  are	
  limited.	
  The	
  three	
  largest	
  aluminum	
  producers	
  seem	
  to	
  
dominate	
  market	
  share.	
  Two	
  notable	
  suppliers	
  were	
  mentioned	
  in	
  the	
  case—Alcoa,	
  the	
  world’s	
  
largest	
  aluminum	
  producer,	
  and	
  Alcan.	
  They	
  supply	
  over	
  65%	
  of	
  demand	
  for	
  domestic	
  aluminum	
  
sheet.	
  	
  
Reynolds	
  Metals	
  is	
  the	
  next	
  largest	
  supplier,	
  and	
  in	
  fact,	
  is	
  the	
  only	
  supplier	
  in	
  the	
  US	
  that	
  
also	
  produces	
  its	
  own	
  cans.	
  The	
  company	
  poses	
  a	
  unique	
  threat	
  to	
  CC&SC	
  in	
  that	
  it	
  is	
  both	
  a	
  
supplier	
  and	
  competitor.	
  Anytime	
  few	
  suppliers	
  dominate	
  an	
  industry,	
  there	
  is	
  a	
  risk	
  of	
  those	
  
suppliers	
  having	
  excessive	
  bargaining	
  power	
  or	
  leverage	
  over	
  customers.	
  
POWER	
  OF	
  BUYERS	
  
The	
  bargaining	
  power	
  of	
  buyers	
  has	
  shifted	
  dramatically.	
  Many	
  soft	
  drink	
  companies	
  have	
  
consolidated,	
  which	
  has	
  resulted	
  in	
  the	
  emergence	
  of	
  a	
  handful	
  of	
  large	
  entities;	
  consider	
  that	
  the	
  
number	
  of	
  bottlers	
  has	
  fallen	
  from	
  nearly	
  8,000	
  to	
  only	
  800,	
  over	
  the	
  span	
  of	
  less	
  than	
  10	
  years.	
  The	
  
large	
  companies	
  that	
  remain	
  control	
  a	
  significant	
  amount	
  of	
  beverage	
  volume.	
  These	
  companies	
  are	
  
not	
  loyal	
  to	
  any	
  single	
  can	
  manufacturer.	
  	
  
When	
  the	
  beverage	
  industry	
  switched	
  to	
  2	
  piece	
  cans,	
  manufacturers	
  were	
  forced	
  to	
  react	
  
quickly.	
  They	
  had	
  to	
  either	
  ship	
  and	
  reuse	
  obsolete	
  equipment	
  overseas,	
  where	
  technology	
  wasn’t	
  
as	
  cutting	
  edge,	
  or	
  sell	
  off	
  three-­‐piece	
  lines	
  at	
  incredible,	
  unprofitable	
  discounts.	
  Considering	
  that	
  
soft	
  drinks	
  make	
  up	
  42%	
  of	
  the	
  can	
  market	
  today	
  as	
  opposed	
  to	
  29%	
  10	
  years	
  earlier,	
  we	
  believe	
  
these	
  companies	
  will	
  begin	
  to	
  exercise	
  leverage	
  to	
  get	
  what	
  they	
  want,	
  for	
  example,	
  things	
  like	
  
packaging	
  price	
  discounts.	
  	
  	
  
One	
  positive	
  for	
  can	
  manufacturers	
  in	
  1989	
  is	
  that	
  the	
  vending	
  machine	
  market	
  is	
  built	
  
around	
  cans	
  specifically,	
  and	
  accounts	
  for	
  20%	
  of	
  soft	
  drink	
  sales.	
  
INDUSTRY	
  COMPETITION	
  
The	
  intense	
  rivalry	
  among	
  mature	
  competitors	
  is	
  critical	
  to	
  consider.	
  The	
  case	
  explains	
  
“competing	
  cans	
  are	
  made	
  of	
  identical	
  materials	
  using	
  identical	
  specifications	
  on	
  practically	
  
identical	
  machinery”.	
  	
  
CC&SC	
  is	
  hardly	
  the	
  biggest	
  player	
  in	
  the	
  industry.	
  American	
  National,	
  which	
  was	
  recently	
  
acquired	
  by	
  France’s	
  Pechiney	
  International,	
  is	
  the	
  world’s	
  largest	
  beverage	
  can	
  producer,	
  
accounting	
  for	
  25%	
  of	
  the	
  market.	
  Peter	
  Kiewit	
  Sons—the	
  next	
  biggest	
  competitor—recently	
  
purchased	
  Continental	
  Can,	
  with	
  18%	
  market	
  share.	
  Continental	
  Can	
  has	
  also	
  been	
  involved	
  in	
  the	
  
production	
  of	
  plastic	
  bottles,	
  and	
  has	
  heavily	
  diversified	
  into	
  other	
  areas.	
  	
  	
  
Reynolds	
  Metals,	
  as	
  mentioned	
  earlier	
  as	
  a	
  supplier,	
  represents	
  7%	
  of	
  the	
  market,	
  the	
  same	
  
as	
  CC&SC.	
  Reynolds	
  is	
  a	
  world	
  leader	
  in	
  can	
  making	
  technology.	
  Ball	
  Corporation	
  at	
  4%	
  market	
  
share	
  is	
  another	
  substantial	
  competitor.	
  Like	
  Reynolds,	
  Ball	
  is	
  known	
  for	
  technology,	
  as	
  well	
  as	
  
specialized,	
  high-­‐margin	
  products.	
  With	
  its	
  planned	
  purchase	
  of	
  a	
  Canadian	
  joint	
  venture,	
  it	
  will	
  
become	
  the	
  number	
  2	
  producer	
  in	
  Canada.	
  
There	
  are	
  approximately	
  100	
  remaining	
  smaller	
  firms,	
  including	
  Van	
  Dorn	
  and	
  Heekin.	
  Van	
  
Dorn	
  is	
  known	
  for	
  plastic	
  injection	
  molding	
  equipment,	
  and	
  the	
  company	
  is	
  currently	
  building	
  2	
  
plastic	
  production	
  plants.	
  
Interpretation	
  
SWOT	
  and	
  Porter’s	
  Five	
  Forces	
  have	
  allowed	
  us	
  to	
  consider	
  CC&SC’s	
  strengths	
  and	
  
weaknesses,	
  as	
  well	
  the	
  dynamics	
  of	
  the	
  external	
  environment.	
  Let’s	
  summarize	
  the	
  key	
  themes	
  of	
  
our	
  analysis,	
  which	
  we	
  will	
  use	
  to	
  build	
  our	
  action	
  alternative	
  recommendations.	
  
Firstly,	
  the	
  company’s	
  strengths	
  seem	
  to	
  include	
  a	
  history	
  of	
  superior	
  CEO	
  leadership,	
  a	
  
commitment	
  to	
  exceptional	
  customer	
  relationships,	
  a	
  strong	
  emphasis	
  on	
  financial	
  accountability,	
  
and	
  aggressive	
  expansion	
  in	
  international	
  markets.	
  Conversely,	
  the	
  company’s	
  weaknesses	
  include	
  
a	
  lack	
  of	
  product	
  diversity	
  and	
  limited	
  budget	
  for	
  R&D.	
  
As	
  we	
  have	
  mentioned,	
  CC&SC	
  has	
  adopted	
  the	
  philosophy	
  of	
  “late	
  mover,”	
  in	
  terms	
  of	
  R&D.	
  
The	
  company	
  is	
  averse	
  to	
  spending	
  money	
  on	
  basic	
  research,	
  and	
  instead	
  allows	
  competitors	
  to	
  
take	
  on	
  the	
  risks	
  of	
  bringing	
  new	
  technologies	
  to	
  market.	
  CC&SC	
  has	
  focused	
  on	
  improving	
  niche	
  
skills	
  and	
  partnering	
  with	
  customers	
  to	
  address	
  specific	
  requests.	
  Not	
  surprisingly,	
  it	
  has	
  
maintained	
  a	
  relatively	
  small	
  share	
  of	
  the	
  aluminum	
  can	
  market.	
  	
  
Secondly,	
  we	
  see	
  that	
  the	
  company	
  may	
  wish	
  to	
  consider	
  pursuing	
  alternative	
  materials	
  
(e.g.,	
  glass,	
  plastics),	
  acquire	
  other	
  container	
  businesses,	
  and	
  further	
  expand	
  into	
  the	
  international	
  
marketplace.	
  As	
  we’ve	
  mentioned,	
  growth	
  in	
  the	
  domestic	
  metal	
  container	
  industry	
  appears	
  to	
  be	
  
stagnant.	
  	
  
As	
  a	
  substitute	
  for	
  metal	
  cans,	
  plastics	
  have	
  accounted	
  for	
  the	
  greatest	
  area	
  of	
  growth	
  this	
  
decade.	
  Also,	
  glass	
  maintains	
  its	
  status	
  as	
  a	
  reliable	
  substitute	
  for	
  aluminum	
  in	
  the	
  beer	
  industry.	
  
The	
  domestic	
  metal	
  container	
  industry	
  is	
  transitioning	
  from	
  the	
  maturity	
  stage	
  to	
  the	
  decline	
  stage;	
  
the	
  international	
  industry	
  has	
  remained	
  in	
  the	
  growth	
  stage.	
  The	
  international	
  marketplace	
  has	
  
been	
  a	
  particularly	
  strong	
  arena	
  for	
  Crown,	
  representing	
  44%	
  of	
  its	
  sales	
  in	
  1988.	
  	
  
Action	
  Planning	
  
As	
  Avery	
  takes	
  charge	
  of	
  CC&SC,	
  he	
  senses	
  that	
  the	
  tide	
  is	
  shifting.	
  What	
  actions,	
  if	
  any,	
  need	
  
to	
  be	
  taken	
  in	
  order	
  for	
  him	
  continue	
  the	
  success	
  of	
  his	
  predecessor?	
  As	
  we	
  have	
  discussed,	
  there	
  
are	
  several	
  issues	
  to	
  consider.	
  The	
  following	
  are	
  a	
  selection	
  of	
  some	
  of	
  the	
  most	
  important.	
  	
  
The	
  container	
  industry	
  is	
  experiencing	
  a	
  period	
  of	
  consolidation.	
  Would	
  acquisition	
  of	
  
Continental	
  Can	
  strengthen	
  CC&SC’s	
  operation,	
  or	
  would	
  it	
  be	
  problematic,	
  because	
  of	
  the	
  
incongruous	
  cultural	
  match?	
  Also,	
  analysts	
  have	
  forecasted	
  that	
  plastics	
  will	
  experience	
  significant	
  
growth.	
  Should	
  CC&SC	
  commit	
  financial	
  resources	
  to	
  “new-­‐age”	
  material	
  R&D?	
  Lastly,	
  drink	
  
company	
  vertical	
  integration	
  will	
  continue	
  to	
  intensify	
  competition	
  within	
  the	
  industry.	
  Should	
  
CC&SC	
  now	
  break	
  from	
  its	
  traditional	
  product	
  lines	
  and	
  diversify	
  outside	
  the	
  industry?	
  
CRITERIA	
  
While	
  Connelly’s	
  strategy	
  proved	
  successful	
  for	
  many	
  years,	
  the	
  can	
  industry	
  is	
  undeniably	
  
changing.	
  CC&SC’s	
  position	
  may	
  be	
  in	
  jeopardy	
  if	
  appropriate	
  action	
  is	
  not	
  taken.	
  	
  Avery	
  must	
  
attempt	
  to	
  strike	
  the	
  right	
  balance	
  of	
  preserving	
  core	
  competencies	
  and	
  implementing	
  necessary	
  
change.	
  The	
  company’s	
  long-­‐term	
  profitability	
  rests	
  on	
  Avery’s	
  ability	
  to	
  navigate	
  the	
  current	
  
economic	
  climate.	
  
We	
  believe	
  Avery	
  should	
  make	
  decisions	
  based	
  on	
  certain	
  criteria,	
  which	
  we	
  have	
  
prioritized.	
  Firstly,	
  we	
  feel	
  Avery’s	
  actions	
  should	
  not	
  affect	
  CC&SC’s	
  short-­‐term	
  profitability.	
  As	
  
discussed,	
  aluminum	
  suppliers	
  and	
  drink	
  bottlers	
  both	
  possess	
  significantly	
  greater	
  leverage	
  than	
  
can	
  companies.	
  It	
  would	
  be	
  detrimental	
  to	
  CC&SC’s	
  supply	
  chain	
  activities	
  and	
  overall	
  business	
  if	
  it	
  
were	
  unable	
  to	
  match	
  competitor	
  prices—both	
  in	
  terms	
  of	
  those	
  it	
  pays	
  for	
  raw	
  materials,	
  and	
  
those	
  it	
  extends	
  to	
  drink	
  companies.	
  
We	
  believe	
  the	
  second	
  priority	
  should	
  be	
  long-­‐term	
  profitability.	
  The	
  third	
  priority	
  is	
  
preserving	
  key	
  tenets	
  of	
  Connelly’s	
  reign,	
  specifically	
  product	
  quality,	
  customer	
  service,	
  and	
  
workplace	
  culture.	
  If	
  changes	
  are	
  not	
  implemented	
  with	
  thought	
  and	
  diligence,	
  then	
  standards	
  may	
  
suffer.	
  This	
  would	
  negatively	
  affect	
  CC&SC’s	
  brand	
  equity.	
  	
  
ALTERNATIVES	
  
We	
  believe	
  additional	
  options	
  exist	
  to	
  Avery,	
  beyond	
  material	
  diversification	
  and	
  
acquisition	
  of	
  Continental	
  Can.	
  Chief	
  among	
  these	
  are	
  1)	
  pursuing	
  a	
  general,	
  industry	
  wide	
  
consolidation	
  strategy,	
  2)	
  pursuing	
  a	
  gradual	
  divestment	
  of	
  aluminum	
  industry	
  assets,	
  and	
  in	
  turn,	
  
investing	
  in	
  new	
  ventures,	
  and	
  3)	
  pursuing	
  domestic	
  and	
  or	
  international	
  market	
  expansion.	
  
For	
  brevity	
  and	
  clarity	
  purposes,	
  we	
  have	
  chosen	
  to	
  summarize	
  our	
  interpretation	
  of	
  
Avery’s	
  options	
  into	
  4	
  general	
  categories:	
  1)	
  exploring	
  new	
  container	
  materials,	
  2)	
  acquiring	
  or	
  
merging	
  with	
  other	
  firms,	
  3)	
  divesting	
  assets	
  and	
  exiting	
  the	
  industry,	
  4)	
  increasing	
  business,	
  perhaps	
  
in	
  specific	
  markets.	
  Naturally,	
  each	
  course	
  of	
  action	
  will	
  result	
  in	
  positive	
  as	
  well	
  as	
  negative	
  
consequences.	
  Avery	
  should	
  consider	
  these	
  carefully,	
  and	
  determine	
  which	
  combination	
  of	
  routes	
  
minimizes	
  negative	
  impact.	
  
Strategy	
  1—New	
  Materials:	
  There	
  is	
  no	
  doubt	
  that	
  plastic	
  has	
  gained	
  significant	
  
momentum.	
  	
  In	
  our	
  Porter’s	
  Five	
  Forces	
  analysis,	
  we	
  examined	
  the	
  competitive	
  nature	
  of	
  the	
  
aluminum	
  can	
  market	
  and	
  the	
  lack	
  of	
  leverage	
  over	
  suppliers	
  and	
  buyers.	
  Delving	
  into	
  plastic	
  could	
  
address	
  the	
  pressure	
  resulting	
  from	
  these	
  situations.	
  It	
  could	
  differentiate	
  CC&SC	
  from	
  its	
  
competitors,	
  which	
  may	
  result	
  in	
  an	
  uptick	
  in	
  business.	
  Also,	
  CC&SC	
  would	
  be	
  diversifying	
  its	
  
operations	
  and	
  lessening	
  its	
  dependence	
  on	
  aluminum	
  suppliers.	
  This	
  would	
  result	
  in	
  lower,	
  raw	
  
material	
  costs.	
  
It	
  is	
  important	
  to	
  reiterate	
  that	
  the	
  case	
  identified	
  issues	
  with	
  plastic	
  containers.	
  They	
  do	
  
not	
  retain	
  carbonation	
  and	
  prevent	
  oxygen	
  infiltration	
  effectively.	
  Also,	
  some	
  drink	
  companies	
  
demand	
  flat	
  bottoms	
  containers,	
  which	
  apparently	
  is	
  difficult	
  to	
  achieve	
  with	
  plastic.	
  Another	
  
important	
  drawback	
  is	
  the	
  required	
  changes	
  in	
  production.	
  Plastic	
  containers	
  could	
  not	
  be	
  
produced	
  using	
  the	
  exact	
  same	
  machinery	
  and	
  processes	
  used	
  for	
  aluminum	
  cans.	
  If	
  CC&SC	
  were	
  to	
  
diversify	
  its	
  container	
  line	
  by	
  including	
  plastic,	
  it	
  would	
  need	
  to	
  make	
  capital	
  investments.	
  	
  
Strategy	
  2—Consolidation:	
  In	
  chapter	
  5	
  of	
  our	
  textbook,	
  we	
  discussed	
  the	
  different	
  stages	
  of	
  
the	
  industry	
  life	
  cycle.	
  In	
  the	
  declining	
  stage,	
  a	
  firm	
  may	
  choose	
  to	
  pursue	
  consolidation,	
  whereby	
  
that	
  company	
  acquires	
  or	
  merges	
  with	
  other	
  firms	
  in	
  the	
  industry.	
  The	
  benefits	
  include	
  gaining	
  
power	
  and	
  influence,	
  as	
  well	
  as	
  valuable	
  assets.	
  The	
  idea	
  is	
  to	
  purchase	
  firms	
  at	
  reasonable	
  and	
  
agreeable	
  prices.	
  	
  
Lockheed	
  Martin	
  pursued	
  such	
  a	
  strategy	
  after	
  the	
  Cold	
  War	
  and	
  defense	
  spending	
  
plummeted.	
  Many	
  companies	
  that	
  had	
  previously	
  relied	
  on	
  government	
  contracts	
  could	
  not	
  survive.	
  
Lockheed	
  Martin	
  took	
  advantage	
  of	
  this	
  buyer’s	
  market	
  and	
  purchased	
  17	
  independent	
  entities.	
  The	
  
company	
  emerged	
  strengthened	
  and	
  diversified.	
  	
  
The	
  financial	
  state	
  of	
  Crown	
  lends	
  itself	
  to	
  acquiring	
  competitor	
  firms.	
  It	
  is	
  a	
  top	
  four,	
  
aluminum	
  can	
  producer;	
  margins,	
  income,	
  and	
  return	
  on	
  equity	
  are	
  all	
  strong;	
  CC&SC	
  has	
  a	
  low	
  and	
  
healthy	
  debt	
  to	
  equity	
  ratio;	
  and	
  the	
  company’s	
  stock	
  price	
  has	
  consistently	
  risen	
  since	
  1981.	
  We	
  
believe	
  not	
  only	
  Continental	
  Can,	
  but	
  Van	
  Dorn	
  and	
  Heekin	
  could	
  be	
  quality	
  prospects.	
  	
  	
  
Avery	
  is	
  concerned	
  by	
  the	
  fact	
  that	
  can	
  industry	
  mergers	
  and	
  acquisitions	
  tend	
  to	
  end	
  
poorly,	
  and	
  that	
  there	
  are	
  differences	
  in	
  culture	
  between	
  CC&SC	
  and	
  Continental	
  that	
  could	
  be	
  
insurmountable.	
  We	
  believe	
  there	
  could	
  be	
  issues	
  that	
  arise	
  from	
  changes	
  in	
  high	
  level	
  
management,	
  asset	
  consolidation,	
  and	
  customer	
  response	
  as	
  well.	
  
Strategy	
  3—Divesting	
  and	
  Exiting:	
  Again,	
  we	
  believe	
  the	
  can	
  industry	
  may	
  be	
  in	
  decline.	
  If	
  
this	
  is	
  the	
  case,	
  Avery	
  may	
  wish	
  to	
  pursue	
  either	
  a	
  consolidation	
  strategy	
  or	
  a	
  divestment	
  strategy.	
  
Divesting	
  could	
  be	
  advantageous	
  in	
  that	
  the	
  company	
  would	
  be	
  exiting	
  before	
  operations	
  became	
  
unprofitable.	
  With	
  CC&SC’s	
  sound	
  financials,	
  Avery	
  could	
  gradually	
  wind	
  down	
  aluminum	
  can	
  
operations	
  and	
  safely	
  transition	
  into	
  a	
  new	
  industry,	
  or	
  industries.	
  
We	
  believe	
  it	
  would	
  be	
  prudent	
  to	
  consider	
  two	
  cases.	
  The	
  first	
  is	
  that	
  of	
  Ball	
  Corporation.	
  
Management	
  at	
  Ball	
  successfully	
  expanded	
  beyond	
  glass	
  and	
  cans,	
  and	
  into	
  high	
  technology.	
  By	
  
1987,	
  Ball	
  procured	
  $180	
  million	
  in	
  defense	
  contracts.	
  The	
  case	
  describes	
  the	
  company’s	
  successful	
  
ventures	
  in	
  petroleum	
  engineering	
  equipment	
  and	
  computer	
  components	
  as	
  well.	
  The	
  second	
  case	
  
is	
  less	
  encouraging.	
  National	
  Can	
  attempted	
  to	
  diversify	
  its	
  business,	
  mainly	
  through	
  other	
  types	
  of	
  
containers—glass	
  and	
  plastic	
  versions,	
  food	
  cans,	
  pet	
  food	
  cans,	
  and	
  bottle	
  closures.	
  This	
  
diversification	
  proved	
  to	
  be	
  a	
  financial	
  drag	
  on	
  the	
  company.	
  	
  
‘Divesting	
  and	
  re-­‐investing’	
  is	
  perhaps	
  the	
  riskiest	
  of	
  the	
  alternatives	
  we	
  chose	
  to	
  analyze.	
  
The	
  biggest	
  question	
  is	
  would	
  Crown’s	
  aluminum	
  can	
  success	
  translate	
  into	
  a	
  new	
  enterprise?	
  A	
  
final	
  drawback	
  would	
  be	
  that	
  Crown	
  loses	
  intangibles	
  that	
  Connelly	
  and	
  the	
  company	
  worked	
  
decades	
  to	
  achieve.	
  These	
  include	
  brand	
  equity,	
  supplier	
  and	
  customer	
  relationships,	
  and	
  human	
  
capital.	
  	
  
Strategy	
  4—New	
  Markets:	
  We	
  believe	
  Avery	
  should	
  consider	
  expanding	
  into	
  untapped	
  
regions,	
  either	
  domestically	
  or	
  internationally.	
  
Exhibit	
  6	
  in	
  the	
  case	
  provides	
  a	
  map	
  of	
  Crown’s	
  facilities.	
  The	
  Midwestern	
  and	
  Western	
  
regions	
  of	
  the	
  US	
  are	
  noticeably	
  bare,	
  where	
  Crown	
  does	
  not	
  seem	
  to	
  have	
  a	
  significant	
  presence.	
  
We	
  believe	
  the	
  Northern	
  California	
  bay	
  area,	
  Las	
  Vegas,	
  and	
  Seattle	
  could	
  be	
  high	
  value	
  locations.	
  As	
  
mentioned,	
  Connolly’s	
  overseas	
  investments	
  were	
  consistently	
  successful,	
  as	
  Crown	
  generated	
  a	
  
large	
  portion	
  of	
  its	
  income	
  from	
  international	
  business.	
  Avery	
  could	
  always	
  consider	
  a	
  greater	
  push	
  
for	
  international	
  expansion	
  as	
  well.	
  
SELECTION	
  
We	
  would	
  recommend	
  the	
  following	
  strategy	
  to	
  Avery:	
  over	
  the	
  short	
  term	
  he	
  should	
  
continue	
  pursuing	
  new	
  international	
  opportunities,	
  which	
  we	
  believe	
  includes	
  acquiring	
  
Continental	
  Can.	
  We	
  also	
  believe	
  he	
  should	
  look	
  to	
  consolidate	
  domestically,	
  via	
  acquiring	
  smaller	
  
and	
  or	
  less	
  profitable	
  competitors.	
  Long-­‐term,	
  we	
  believe	
  Avery	
  should	
  consider	
  diversifying,	
  either	
  
by	
  incorporating	
  plastics,	
  expanding	
  to	
  new,	
  relevant	
  industries,	
  or	
  both.	
  CC&SC	
  could	
  follow	
  the	
  
examples	
  of	
  Ball	
  and	
  American	
  Can.	
  
We	
  believe	
  this	
  combination	
  of	
  objectives	
  best	
  satisfies	
  our	
  action	
  planning	
  goals,	
  suites	
  the	
  
strengths	
  of	
  the	
  company,	
  and	
  considers	
  external	
  factors	
  such	
  as	
  competition,	
  customers,	
  and	
  
industry	
  dynamics.	
  	
  
IMPLEMENTATION	
  AND	
  ASSESSMENT	
  
We	
  would	
  recommend	
  that	
  3-­‐5	
  years	
  from	
  now	
  Avery	
  employ	
  SWOT	
  and	
  Porter’s	
  Five	
  
Forces	
  to	
  determine	
  the	
  company’s	
  current	
  status	
  position.	
  	
  
We	
  would	
  hope	
  that	
  by	
  consolidating	
  and	
  expanding	
  internationally,	
  the	
  company’s	
  power	
  
would	
  improve.	
  The	
  company’s	
  assets	
  should	
  grow,	
  and	
  so	
  too	
  should	
  its	
  leverage	
  over	
  suppliers	
  
and	
  buyers.	
  New	
  opportunities	
  and	
  threats	
  should	
  have	
  arisen	
  as	
  well.	
  	
  
Avery	
  should	
  consider	
  the	
  following	
  questions:	
  how	
  much	
  has	
  the	
  popularity	
  of	
  plastic	
  
grown?	
  How	
  many	
  drink	
  companies	
  are	
  manufacturing	
  containers	
  in	
  house?	
  What	
  other	
  
international	
  markets	
  could	
  be	
  pursued?	
  What	
  other	
  can	
  companies	
  are	
  acquirable?	
  Avery	
  will	
  also	
  
need	
  to	
  consider	
  whether	
  or	
  not	
  the	
  change	
  the	
  company’s	
  long-­‐term	
  plans	
  and	
  objectives.	
  After	
  3-­‐
5	
  years,	
  do	
  CC&SC’s	
  diversification	
  options	
  still	
  appear	
  attractive?	
  Are	
  there	
  other	
  new,	
  
diversification	
  opportunities?	
  	
  
ACTUAL	
  DEVELOPMENTS	
  
According	
  to	
  CC&SC’s	
  website,	
  the	
  company	
  did	
  in	
  fact	
  pursue	
  a	
  consolidation	
  and	
  
diversification	
  strategy.	
  The	
  company,	
  which	
  today	
  is	
  known	
  as	
  Crown	
  Holdings,	
  boosted	
  annual	
  
revenue	
  from	
  approximately	
  $2	
  billion	
  to	
  $8	
  billion,	
  in	
  less	
  than	
  10	
  years.	
  It	
  began	
  its	
  consolidation	
  
plan	
  with	
  the	
  purchase	
  of	
  Continental	
  Can	
  in	
  1990;	
  that	
  acquisition	
  made	
  CC&SC	
  North	
  America’s	
  
can	
  leader.	
  Later	
  in	
  the	
  1990’s,	
  CC&SC	
  acquired	
  companies	
  such	
  as	
  Constar	
  and	
  CarnaudMetalbox,	
  
and	
  thus	
  expanded	
  its	
  presence.	
  It	
  also	
  began	
  a	
  serious	
  foray	
  into	
  plastics	
  (“About	
  Crown”).	
  
	
   Notably,	
  CC&SC	
  became	
  more	
  interested	
  in	
  revolutionary	
  R&D.	
  In	
  2000,	
  the	
  company	
  
developed	
  its	
  SuperEnd	
  beverage	
  ends;	
  the	
  company	
  claims	
  that	
  this	
  was	
  one	
  of	
  the	
  most	
  pivotal,	
  
technological	
  improvements	
  in	
  the	
  beverage	
  ends	
  for	
  decades.	
  It	
  is	
  in	
  2003	
  that	
  the	
  company	
  
completes	
  a	
  $3	
  billion	
  refinancing	
  plan	
  and	
  becomes	
  Crown	
  Holdings	
  (“About	
  Crown”).	
  
	
   	
  
WORKS	
  CITED	
  
"About	
  Crown."	
  Crown	
  History.	
  Crown	
  Holdings,	
  Inc.,	
  2014.	
  Web.	
  27	
  Apr.	
  2014.	
  
	
  
	
  
	
  
**Please	
  note	
  that	
  all	
  facts	
  and	
  figures	
  not	
  accompanied	
  by	
  citations	
  are	
  taken	
  directly	
  from	
  the	
  
course	
  textbook,	
  Strategic	
  Management	
  by	
  Dess,	
  Lumpkin,	
  and	
  Eisner.	
  
	
  

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Crown Cork Seal

  • 1. CROWN  CORK  AND  SEAL  COMPANY:   THE  EVOLVING  CAN  INDUSTRY     MIN-­‐GYU  CHOI,  TEDDY  TRAN,  GREGORY  VANDERZANT,     MARYORI  VENERO  UGARTE,  MAURICE  WINGO                                                    
  • 2. Background   Under  the  leadership  of  John  F.  Connelly,  Crown  Cork  &  Seal  Company  (CC&SC)  was   transformed  from  an  ailing  organization  to  a  metal  can  industry  leader.  CC&SC  became  a  company   that  specialized  in  cost  efficiency,  quality,  and  customer  service.  The  company  leveraged  core   competencies,  capitalized  on  established  industry  trends,  and  identified  reliable  growth   opportunities.   Today,  the  metal  container  industry  in  the  United  States  is  changing  significantly  as  the   result  of  4  factors:  1)  the  emergence  of  new  materials  and  technology,  2)  aggressive  pricing   strategies,  3)  product  line  specialization,  and  4)  domestic  market  saturation.  Over  time,  the  number   of  can  manufacturers  has  decreased  as  a  result  of  several  mergers  and  acquisitions.  Aggressive   strategies  have  led  to  price  wars  amongst  competitors,  which  have  negatively  affected  profit   margins.  Thus,  competitors  have  relied  on  other  factors  to  differentiate,  such  as  distribution   channels,  levels  of  responsiveness,  and  R&D.     Long  ago,  CC&SC  implemented  a  seminal  strategy  that  involved  increasing  the  number  of   production  plants  and  thus  expanding  national  distribution.  This  led  to  transportation  cost   reduction  and  higher  levels  of  responsiveness  for  customers.  CC&SC  has  always  focused  on  targeted   research  to  improve  current  products.  Significantly,  it  has  rarely  engaged  in  innovative  related  R&D   itself.     CC&SC  has  strategically  reduced  its  product  line  to  beverage  cans  and  aerosols.  This  has   allowed  the  organization  to  leverage  core  competencies  and  invest  in  the  most  promising  new   technology.  Another  factor  that  has  differentiated  the  organization  from  competitors  has  been  its   ability  to  identify  opportunities  in  developing  countries.  CC&SC  has  secured  unique  and  exclusive   “pioneer  rights”  abroad,  which  have  provided  the  company  with  first  mover  advantage  in  several   markets.   DIRECTION  &  GOALS  
  • 3. William  J.  Avery  has  replaced  Connolly  as  CEO  at  a  time  when  the  can  industry  outlook  has   grown  negative.  New  trends  pose  a  threat  to  the  business  strategy  implemented  by  Connelly.  The   growth  of  metal  containers  and  closures  has  slowed  and  plastic  is  forecasted  to  become  even  more   popular.  Avery  is  considering  whether  or  not  it  is  time  to  1)  diversify  CC&SC’s  product  line,  and  or   2)  purchase  a  Canadian  can  competitor.   Just  like  any  business,  CC&SC  goals  are  to  maximize  1)  short-­‐term  and  long-­‐term  profit,  as   well  as  2)  share  prices.  We  believe  achieving  this  aims,  given  the  specific  nature  of  the  can  industry   and  CC&SC’s  position,  boils  down  to  adaptation  and  diversification.   Analysis   SWOT:  STRENGTHS   Leadership:  Connelly  had  visions  as  CEO,  and  developed  a  strategy  and  specific  culture  to   reinforce  these.  He  pushed  ahead  his  strategies  through  frugality,  demanding  goals,  and  maximizing   the  organization’s  potential.  Here  are  some  specific  actions  that  he  took,  which  had  a  positive   impact:   • Focused  on  beverage  &  aerosol  high-­‐growth  segments   • Committed  to  customer  service,  just-­‐in-­‐time  delivery   • Concentrated  on  cost  reduction,  in  both  manufacturing  and  R&D   • Developed  competency  in  manufacturing  filling  equipment  solutions   • Expanded  internationally   • Decentralized  responsibility  at  the  plant  level  to  empower  plant  managers         • Paid  himself  a  low  salary   Customer  Relationships:  CC&SC  has  a  customer-­‐centric  culture.  Plants  are  strategically   placed  across  the  world,  in  order  to  be  close  to  customers.  This  has  reduced  transportation  costs  
  • 4. and  allowed  the  company  to  react  quickly  to  customer  needs.  Furthermore,  each  plant  has  the   capacity  to  handle  multiple  customers.   Financial  Stability:  After  Connelly  took  over  at  CC&SC  he  steadily  reduced  debt  to  equity   from  42%  in  1956,  to  5%  in  1986.  Also,  the  company’s  revenues  reached  $1  billion  in  1977,  and   earnings  per  share  reached  $10.11  in  1988.   Quality  &  Differentiated  Products:  CC&SC  concentrates  on  specialized  products,  such  as   fiber-­‐foil  cans  for  motor  oil—these  are  approximately  20%  lighter  and  15%  cheaper  than  regular   metal  cans.  In  order  to  meet  the  needs  of  soft  drink  and  aerosol  producers,  CC&SC  began   manufacturing  two-­‐piece  cans.   WEAKNESSES   Limited  R&D:  By  and  large,  CC&SC  has  not  been  interested  in  high  quality  R&D,  except  for   the  development  of  specific  equipment.  Connolly  and  the  company  have  chosen  to  focus  on   enhancing  existing  products.  We  believe  this  mentality  could  cause  CC&SC  to  fall  behind  its   competitors  over  the  long-­‐term.   Lack  of  Product  Diversity:  There  has  been  intense  competition  in  the  metal  container   industry  for  decades.  Additionally,  the  demand  for  containers  made  from  plastic  and  glass,  has  also   increased.  However,  CC&SC  has  continued  to  focus  on  metal,  despite  changing  markets  realities.     Because  the  metal  can  industry  is  heavily  dependent  on  raw  materials  such  as  aluminum,   which  means  that  the  customer  price  of  finished  cans  is  consequently  affected.  If  CC&SC  expanded   their  business  into  plastics  and  or  glass,  it  would  have  a  robust  business—capable  of  weathering   changes  in  raw  material  prices.  This  could  ultimately  translate  into  increased  profits.   OPPORTUNITIES   Product  Diversification:  We  believe  CC&SC  can  leverage  core  competencies  and  consider   diversifying  its  business.  As  a  rule  of  thumb,  companies  should  primarily  consider  relevant  
  • 5. products  to  adopt,  and  or  relevant  industries  to  pursue.  Also,  diversification  initiatives  must  create   value  for  shareholders.   International  Expansion:  CC&SC  specializes  in  international  growth.  CC&SC  has  chosen  to   pursue  various  opportunities  in  Africa  and  East  Asia  markets.  By  pursuing  international  expansion   the  company  is  able  to  recycle  obsolete  equipment.   THREATS   Substitutes,  Power  of  Suppliers/Buyers,  &  Competition:  There  are  many  substitutes  for   aluminum  containers;  as  a  result,  the  long-­‐term  demand  for  aluminum  containers  may  be  affected.   In  the  case  of  CC&SC,  the  suppliers  and  buyers  are  incredibly  powerful.  The  suppliers  include  a   limited  number  of  aluminum  sheet  companies,  and  the  buyers  include  large  breweries,  soft  drink   bottlers,  and  food  companies.  Lastly,  can  companies  find  it  hard  to  differentiate,  as  buyers  purchase   based  on  price.  The  industry  is  tightly  packed  and  competitive.   PORTER’S  FIVE  FORCES   There  was  relatively  stable  growth  for  the  metal  container  industry  in  1980’s—at  a  rate  of   3.7%.  To  illustrate  the  size  and  importance  of  the  industry,  consider  that  120  billion  cans  were   produced  in  1989  alone.  Aluminum  has  clearly  won  out  over  steel  as  the  can  industry’s  preferred   material;  demand  has  grown  200%  over  the  past  decade.  Also,  aluminum  cans  much  lighter  than   steel  versions,  which  makes  for  easier  and  cheaper  shipping.  An  impressive  99%  of  beer  businesses   and  94%  of  soda  businesses  use  aluminum  containers.     In  order  to  help  determine  a  company’s  strategic  direction  in  the  metal  container  industry,   it  is  important  to  analyze  competitive,  environmental  factors.   SUBTITUTES  THREAT   It  is  important  to  consider  the  threat  of  substitute  products  and  their  impact  on  the   industry.  This  is  especially  true  here,  considering  the  fact  that  analysts  see  little  potential  for  metal  
  • 6. container  future  growth.  Industry  observers  forecast  plastics  are  the  strongest  container  growth   segment  for  the  1990s.     Throughout  the  1980s  plastics  have  led  growth,  with  market  share  increasing  from  9%  to   18%.  The  plastic  industry  still  has  relatively  small  players—only  seven  companies  have  sales  over   $100  million.  Because  of  declining  resin  prices,  the  cost  of  plastic  had  become  comparable  to  glass,   taking  away  glass’  advantage.  Although  plastic  poses  a  formidable  threat,  aluminum  still  prevails  in   many  areas.     Firstly,  plastic  is  more  difficult  to  recycle  than  glass  or  aluminum.  Secondly,  plastic  is  not  a   good  fit  for  beer,  as  it  is  unable  to  preserve  beer  long  enough  to  meet  a  strict  90  day  shelf  life   requirement.  Lastly,  it  is  incompatible  with  some  existing  production  processes  due  to  its  inability   to  take-­‐on  certain  shape  requirements.       Plastic  containers  have  also  shown  to  preserve  less  carbonation  than  aluminum  containers;   4  months  as  opposed  to  16  months.  Even  though  11%  of  domestic  soft  drink  sales  have  utilized   plastic  containers,  this  has  been  mostly  at  the  expense  of  glass,  not  aluminum.  Glass  continues  to  be   a  reliable  substitute  for  metal,  but  only  in  certain  cases—glass  bottles  dominate  a  particular   segment  of  the  beer  market.  Ultimately,  many  bottlers  prefer  cans  for  logistical  efficiency  and  lower   cost  of  delivery.     NEW  ENTRANTS  THREAT   In  addition  to  plastic  and  glass,  it  is  important  to  consider  the  threat  that  new  entrants  pose   to  enter  CC&SC,  and  the  can  market.    As  noted  in  the  case,  in-­‐house  manufacturing  of  cans  has   noticeably  been  on  the  rise.  In-­‐house  manufacture  represents  approximately  25%  of  total  can   output;  in  most  cases  it  is  the  nation’s  major  food  producers  and  brewers;  the  beer  industry   supplied  55%  of  its  own  can  needs  in  this  year.  Notably,  the  beer  market  is  conducive  for  in-­‐house   manufacturing,  since  many  brewers  are  single  label  bottlers.   POWER  OF  SUPPLIERS  
  • 7. Suppliers  in  this  industry  are  limited.  The  three  largest  aluminum  producers  seem  to   dominate  market  share.  Two  notable  suppliers  were  mentioned  in  the  case—Alcoa,  the  world’s   largest  aluminum  producer,  and  Alcan.  They  supply  over  65%  of  demand  for  domestic  aluminum   sheet.     Reynolds  Metals  is  the  next  largest  supplier,  and  in  fact,  is  the  only  supplier  in  the  US  that   also  produces  its  own  cans.  The  company  poses  a  unique  threat  to  CC&SC  in  that  it  is  both  a   supplier  and  competitor.  Anytime  few  suppliers  dominate  an  industry,  there  is  a  risk  of  those   suppliers  having  excessive  bargaining  power  or  leverage  over  customers.   POWER  OF  BUYERS   The  bargaining  power  of  buyers  has  shifted  dramatically.  Many  soft  drink  companies  have   consolidated,  which  has  resulted  in  the  emergence  of  a  handful  of  large  entities;  consider  that  the   number  of  bottlers  has  fallen  from  nearly  8,000  to  only  800,  over  the  span  of  less  than  10  years.  The   large  companies  that  remain  control  a  significant  amount  of  beverage  volume.  These  companies  are   not  loyal  to  any  single  can  manufacturer.     When  the  beverage  industry  switched  to  2  piece  cans,  manufacturers  were  forced  to  react   quickly.  They  had  to  either  ship  and  reuse  obsolete  equipment  overseas,  where  technology  wasn’t   as  cutting  edge,  or  sell  off  three-­‐piece  lines  at  incredible,  unprofitable  discounts.  Considering  that   soft  drinks  make  up  42%  of  the  can  market  today  as  opposed  to  29%  10  years  earlier,  we  believe   these  companies  will  begin  to  exercise  leverage  to  get  what  they  want,  for  example,  things  like   packaging  price  discounts.       One  positive  for  can  manufacturers  in  1989  is  that  the  vending  machine  market  is  built   around  cans  specifically,  and  accounts  for  20%  of  soft  drink  sales.   INDUSTRY  COMPETITION  
  • 8. The  intense  rivalry  among  mature  competitors  is  critical  to  consider.  The  case  explains   “competing  cans  are  made  of  identical  materials  using  identical  specifications  on  practically   identical  machinery”.     CC&SC  is  hardly  the  biggest  player  in  the  industry.  American  National,  which  was  recently   acquired  by  France’s  Pechiney  International,  is  the  world’s  largest  beverage  can  producer,   accounting  for  25%  of  the  market.  Peter  Kiewit  Sons—the  next  biggest  competitor—recently   purchased  Continental  Can,  with  18%  market  share.  Continental  Can  has  also  been  involved  in  the   production  of  plastic  bottles,  and  has  heavily  diversified  into  other  areas.       Reynolds  Metals,  as  mentioned  earlier  as  a  supplier,  represents  7%  of  the  market,  the  same   as  CC&SC.  Reynolds  is  a  world  leader  in  can  making  technology.  Ball  Corporation  at  4%  market   share  is  another  substantial  competitor.  Like  Reynolds,  Ball  is  known  for  technology,  as  well  as   specialized,  high-­‐margin  products.  With  its  planned  purchase  of  a  Canadian  joint  venture,  it  will   become  the  number  2  producer  in  Canada.   There  are  approximately  100  remaining  smaller  firms,  including  Van  Dorn  and  Heekin.  Van   Dorn  is  known  for  plastic  injection  molding  equipment,  and  the  company  is  currently  building  2   plastic  production  plants.   Interpretation   SWOT  and  Porter’s  Five  Forces  have  allowed  us  to  consider  CC&SC’s  strengths  and   weaknesses,  as  well  the  dynamics  of  the  external  environment.  Let’s  summarize  the  key  themes  of   our  analysis,  which  we  will  use  to  build  our  action  alternative  recommendations.   Firstly,  the  company’s  strengths  seem  to  include  a  history  of  superior  CEO  leadership,  a   commitment  to  exceptional  customer  relationships,  a  strong  emphasis  on  financial  accountability,   and  aggressive  expansion  in  international  markets.  Conversely,  the  company’s  weaknesses  include   a  lack  of  product  diversity  and  limited  budget  for  R&D.  
  • 9. As  we  have  mentioned,  CC&SC  has  adopted  the  philosophy  of  “late  mover,”  in  terms  of  R&D.   The  company  is  averse  to  spending  money  on  basic  research,  and  instead  allows  competitors  to   take  on  the  risks  of  bringing  new  technologies  to  market.  CC&SC  has  focused  on  improving  niche   skills  and  partnering  with  customers  to  address  specific  requests.  Not  surprisingly,  it  has   maintained  a  relatively  small  share  of  the  aluminum  can  market.     Secondly,  we  see  that  the  company  may  wish  to  consider  pursuing  alternative  materials   (e.g.,  glass,  plastics),  acquire  other  container  businesses,  and  further  expand  into  the  international   marketplace.  As  we’ve  mentioned,  growth  in  the  domestic  metal  container  industry  appears  to  be   stagnant.     As  a  substitute  for  metal  cans,  plastics  have  accounted  for  the  greatest  area  of  growth  this   decade.  Also,  glass  maintains  its  status  as  a  reliable  substitute  for  aluminum  in  the  beer  industry.   The  domestic  metal  container  industry  is  transitioning  from  the  maturity  stage  to  the  decline  stage;   the  international  industry  has  remained  in  the  growth  stage.  The  international  marketplace  has   been  a  particularly  strong  arena  for  Crown,  representing  44%  of  its  sales  in  1988.     Action  Planning   As  Avery  takes  charge  of  CC&SC,  he  senses  that  the  tide  is  shifting.  What  actions,  if  any,  need   to  be  taken  in  order  for  him  continue  the  success  of  his  predecessor?  As  we  have  discussed,  there   are  several  issues  to  consider.  The  following  are  a  selection  of  some  of  the  most  important.     The  container  industry  is  experiencing  a  period  of  consolidation.  Would  acquisition  of   Continental  Can  strengthen  CC&SC’s  operation,  or  would  it  be  problematic,  because  of  the   incongruous  cultural  match?  Also,  analysts  have  forecasted  that  plastics  will  experience  significant   growth.  Should  CC&SC  commit  financial  resources  to  “new-­‐age”  material  R&D?  Lastly,  drink   company  vertical  integration  will  continue  to  intensify  competition  within  the  industry.  Should   CC&SC  now  break  from  its  traditional  product  lines  and  diversify  outside  the  industry?   CRITERIA  
  • 10. While  Connelly’s  strategy  proved  successful  for  many  years,  the  can  industry  is  undeniably   changing.  CC&SC’s  position  may  be  in  jeopardy  if  appropriate  action  is  not  taken.    Avery  must   attempt  to  strike  the  right  balance  of  preserving  core  competencies  and  implementing  necessary   change.  The  company’s  long-­‐term  profitability  rests  on  Avery’s  ability  to  navigate  the  current   economic  climate.   We  believe  Avery  should  make  decisions  based  on  certain  criteria,  which  we  have   prioritized.  Firstly,  we  feel  Avery’s  actions  should  not  affect  CC&SC’s  short-­‐term  profitability.  As   discussed,  aluminum  suppliers  and  drink  bottlers  both  possess  significantly  greater  leverage  than   can  companies.  It  would  be  detrimental  to  CC&SC’s  supply  chain  activities  and  overall  business  if  it   were  unable  to  match  competitor  prices—both  in  terms  of  those  it  pays  for  raw  materials,  and   those  it  extends  to  drink  companies.   We  believe  the  second  priority  should  be  long-­‐term  profitability.  The  third  priority  is   preserving  key  tenets  of  Connelly’s  reign,  specifically  product  quality,  customer  service,  and   workplace  culture.  If  changes  are  not  implemented  with  thought  and  diligence,  then  standards  may   suffer.  This  would  negatively  affect  CC&SC’s  brand  equity.     ALTERNATIVES   We  believe  additional  options  exist  to  Avery,  beyond  material  diversification  and   acquisition  of  Continental  Can.  Chief  among  these  are  1)  pursuing  a  general,  industry  wide   consolidation  strategy,  2)  pursuing  a  gradual  divestment  of  aluminum  industry  assets,  and  in  turn,   investing  in  new  ventures,  and  3)  pursuing  domestic  and  or  international  market  expansion.   For  brevity  and  clarity  purposes,  we  have  chosen  to  summarize  our  interpretation  of   Avery’s  options  into  4  general  categories:  1)  exploring  new  container  materials,  2)  acquiring  or   merging  with  other  firms,  3)  divesting  assets  and  exiting  the  industry,  4)  increasing  business,  perhaps   in  specific  markets.  Naturally,  each  course  of  action  will  result  in  positive  as  well  as  negative  
  • 11. consequences.  Avery  should  consider  these  carefully,  and  determine  which  combination  of  routes   minimizes  negative  impact.   Strategy  1—New  Materials:  There  is  no  doubt  that  plastic  has  gained  significant   momentum.    In  our  Porter’s  Five  Forces  analysis,  we  examined  the  competitive  nature  of  the   aluminum  can  market  and  the  lack  of  leverage  over  suppliers  and  buyers.  Delving  into  plastic  could   address  the  pressure  resulting  from  these  situations.  It  could  differentiate  CC&SC  from  its   competitors,  which  may  result  in  an  uptick  in  business.  Also,  CC&SC  would  be  diversifying  its   operations  and  lessening  its  dependence  on  aluminum  suppliers.  This  would  result  in  lower,  raw   material  costs.   It  is  important  to  reiterate  that  the  case  identified  issues  with  plastic  containers.  They  do   not  retain  carbonation  and  prevent  oxygen  infiltration  effectively.  Also,  some  drink  companies   demand  flat  bottoms  containers,  which  apparently  is  difficult  to  achieve  with  plastic.  Another   important  drawback  is  the  required  changes  in  production.  Plastic  containers  could  not  be   produced  using  the  exact  same  machinery  and  processes  used  for  aluminum  cans.  If  CC&SC  were  to   diversify  its  container  line  by  including  plastic,  it  would  need  to  make  capital  investments.     Strategy  2—Consolidation:  In  chapter  5  of  our  textbook,  we  discussed  the  different  stages  of   the  industry  life  cycle.  In  the  declining  stage,  a  firm  may  choose  to  pursue  consolidation,  whereby   that  company  acquires  or  merges  with  other  firms  in  the  industry.  The  benefits  include  gaining   power  and  influence,  as  well  as  valuable  assets.  The  idea  is  to  purchase  firms  at  reasonable  and   agreeable  prices.     Lockheed  Martin  pursued  such  a  strategy  after  the  Cold  War  and  defense  spending   plummeted.  Many  companies  that  had  previously  relied  on  government  contracts  could  not  survive.   Lockheed  Martin  took  advantage  of  this  buyer’s  market  and  purchased  17  independent  entities.  The   company  emerged  strengthened  and  diversified.    
  • 12. The  financial  state  of  Crown  lends  itself  to  acquiring  competitor  firms.  It  is  a  top  four,   aluminum  can  producer;  margins,  income,  and  return  on  equity  are  all  strong;  CC&SC  has  a  low  and   healthy  debt  to  equity  ratio;  and  the  company’s  stock  price  has  consistently  risen  since  1981.  We   believe  not  only  Continental  Can,  but  Van  Dorn  and  Heekin  could  be  quality  prospects.       Avery  is  concerned  by  the  fact  that  can  industry  mergers  and  acquisitions  tend  to  end   poorly,  and  that  there  are  differences  in  culture  between  CC&SC  and  Continental  that  could  be   insurmountable.  We  believe  there  could  be  issues  that  arise  from  changes  in  high  level   management,  asset  consolidation,  and  customer  response  as  well.   Strategy  3—Divesting  and  Exiting:  Again,  we  believe  the  can  industry  may  be  in  decline.  If   this  is  the  case,  Avery  may  wish  to  pursue  either  a  consolidation  strategy  or  a  divestment  strategy.   Divesting  could  be  advantageous  in  that  the  company  would  be  exiting  before  operations  became   unprofitable.  With  CC&SC’s  sound  financials,  Avery  could  gradually  wind  down  aluminum  can   operations  and  safely  transition  into  a  new  industry,  or  industries.   We  believe  it  would  be  prudent  to  consider  two  cases.  The  first  is  that  of  Ball  Corporation.   Management  at  Ball  successfully  expanded  beyond  glass  and  cans,  and  into  high  technology.  By   1987,  Ball  procured  $180  million  in  defense  contracts.  The  case  describes  the  company’s  successful   ventures  in  petroleum  engineering  equipment  and  computer  components  as  well.  The  second  case   is  less  encouraging.  National  Can  attempted  to  diversify  its  business,  mainly  through  other  types  of   containers—glass  and  plastic  versions,  food  cans,  pet  food  cans,  and  bottle  closures.  This   diversification  proved  to  be  a  financial  drag  on  the  company.     ‘Divesting  and  re-­‐investing’  is  perhaps  the  riskiest  of  the  alternatives  we  chose  to  analyze.   The  biggest  question  is  would  Crown’s  aluminum  can  success  translate  into  a  new  enterprise?  A   final  drawback  would  be  that  Crown  loses  intangibles  that  Connelly  and  the  company  worked   decades  to  achieve.  These  include  brand  equity,  supplier  and  customer  relationships,  and  human   capital.    
  • 13. Strategy  4—New  Markets:  We  believe  Avery  should  consider  expanding  into  untapped   regions,  either  domestically  or  internationally.   Exhibit  6  in  the  case  provides  a  map  of  Crown’s  facilities.  The  Midwestern  and  Western   regions  of  the  US  are  noticeably  bare,  where  Crown  does  not  seem  to  have  a  significant  presence.   We  believe  the  Northern  California  bay  area,  Las  Vegas,  and  Seattle  could  be  high  value  locations.  As   mentioned,  Connolly’s  overseas  investments  were  consistently  successful,  as  Crown  generated  a   large  portion  of  its  income  from  international  business.  Avery  could  always  consider  a  greater  push   for  international  expansion  as  well.   SELECTION   We  would  recommend  the  following  strategy  to  Avery:  over  the  short  term  he  should   continue  pursuing  new  international  opportunities,  which  we  believe  includes  acquiring   Continental  Can.  We  also  believe  he  should  look  to  consolidate  domestically,  via  acquiring  smaller   and  or  less  profitable  competitors.  Long-­‐term,  we  believe  Avery  should  consider  diversifying,  either   by  incorporating  plastics,  expanding  to  new,  relevant  industries,  or  both.  CC&SC  could  follow  the   examples  of  Ball  and  American  Can.   We  believe  this  combination  of  objectives  best  satisfies  our  action  planning  goals,  suites  the   strengths  of  the  company,  and  considers  external  factors  such  as  competition,  customers,  and   industry  dynamics.     IMPLEMENTATION  AND  ASSESSMENT   We  would  recommend  that  3-­‐5  years  from  now  Avery  employ  SWOT  and  Porter’s  Five   Forces  to  determine  the  company’s  current  status  position.     We  would  hope  that  by  consolidating  and  expanding  internationally,  the  company’s  power   would  improve.  The  company’s  assets  should  grow,  and  so  too  should  its  leverage  over  suppliers   and  buyers.  New  opportunities  and  threats  should  have  arisen  as  well.    
  • 14. Avery  should  consider  the  following  questions:  how  much  has  the  popularity  of  plastic   grown?  How  many  drink  companies  are  manufacturing  containers  in  house?  What  other   international  markets  could  be  pursued?  What  other  can  companies  are  acquirable?  Avery  will  also   need  to  consider  whether  or  not  the  change  the  company’s  long-­‐term  plans  and  objectives.  After  3-­‐ 5  years,  do  CC&SC’s  diversification  options  still  appear  attractive?  Are  there  other  new,   diversification  opportunities?     ACTUAL  DEVELOPMENTS   According  to  CC&SC’s  website,  the  company  did  in  fact  pursue  a  consolidation  and   diversification  strategy.  The  company,  which  today  is  known  as  Crown  Holdings,  boosted  annual   revenue  from  approximately  $2  billion  to  $8  billion,  in  less  than  10  years.  It  began  its  consolidation   plan  with  the  purchase  of  Continental  Can  in  1990;  that  acquisition  made  CC&SC  North  America’s   can  leader.  Later  in  the  1990’s,  CC&SC  acquired  companies  such  as  Constar  and  CarnaudMetalbox,   and  thus  expanded  its  presence.  It  also  began  a  serious  foray  into  plastics  (“About  Crown”).     Notably,  CC&SC  became  more  interested  in  revolutionary  R&D.  In  2000,  the  company   developed  its  SuperEnd  beverage  ends;  the  company  claims  that  this  was  one  of  the  most  pivotal,   technological  improvements  in  the  beverage  ends  for  decades.  It  is  in  2003  that  the  company   completes  a  $3  billion  refinancing  plan  and  becomes  Crown  Holdings  (“About  Crown”).      
  • 15. WORKS  CITED   "About  Crown."  Crown  History.  Crown  Holdings,  Inc.,  2014.  Web.  27  Apr.  2014.         **Please  note  that  all  facts  and  figures  not  accompanied  by  citations  are  taken  directly  from  the   course  textbook,  Strategic  Management  by  Dess,  Lumpkin,  and  Eisner.