22. w w w . s o u n d i m i g r a t i o n . c o m
Is this your inbox experience?
page 22
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Team members need
small Q&As on office
tasks, case
progression
Clients want
answers to case
inquiries
Colleagues want to
coordinate on bar
projects
Why is everyone emailing you?
page 23
24. w w w . s o u n d i m i g r a t i o n . c o m
…when all you have is a hammer
page 24
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First, understand you have options
page 25
27. w w w . s o u n d i m i g r a t i o n . c o m
Client
Consider secure case-management
system.
1. Exchange messages in secure
environment.
2. Message saved to client file
1. Get timely, case-specific advice to
client *securely*
2. Paper the file re our advice
page 27
28. w w w . s o u n d i m i g r a t i o n . c o m
Team members
How about a team communication tool
used by NASA’s jet propulsion lab?
Slack (www.slack.com)
Conversation-like dialogue on case/office
matters.
Ongoing.
Open to all team members (or not).
page 28
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Team “channels” and direct messaging
page 29
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Direct messages
page 30
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And the price?
page 32
Free*
33. w w w . s o u n d i m i g r a t i o n . c o m
Try this one with colleagues, too
Email is terrible for
group coordination on
projects
e.g. bar committees
page 33