Case study: Aegean Airlines Business Class

1. Aegean Airlines
Business Class
Designed by Gregory Mangos

2. • 1987 - Was founded by nick Simigdala (Aegean Aviation)
• 1992 - First private airline organization in Greece
• 1994 - Vasilakis Group took over (VIP Flights)
• 1999 - Re-named to Aegean Airlines
• 2001 - Took over Cronus Airlines
• 2009 - Joined Star Alliance
• 2013 - Took over Olympic Airlines

3. New fleets include:
25 AIRBUS A320
4 AIRBUS A321
1 AIRBUS A319
Advanced technological equipment:
ACAS II
EGPWS
DFGS
Fleets receive daily maintenance.
Technicians
Mechanics
AIRBUS A320

4. Financial Status 2013
• Revenues for 9 month period 532.4 million (21% incretion)
• Net earnings after tax 59.2 million (8.7million losses in 2012)
• Carried 3.2 million passengers to international destinations,
increased 15% compared to 2012
• 22% growth through its international network
• 9% increase of domestic and international customer’s

5. Honors and Awards
• Multiple honors
• Best Regional Airline between 200 org. for
3 consecutive years (2011-2013).
• Most popular airline amongst European
passengers of Eleftherios Venizelos Airport.
• Aegean receives award from Athens
International Airport as the most popular
airline in 2012 amongst European
passengers at the airport of Athens.
• First in on time arrivals internationally 2012
(" prepared by www.flightstats.com for
March 2012.
• Highly safety standards and excellent
organization (Hellenic Civil Aviation, 1999).

7. Star Alliance 2009
• Offers daily over 21,500 departures
from 1356 airports in 195 countries.
• Cooperation of organizations
• Offers alternative flights to
customers.
• Enhancing productivity and limiting
time loss, vital for professionals.
• Star Alliance Video

8. • Excellent top class business
services
• Lounges and gourmet dishes
• Loyal cards and mile bonuses
• Delight customers
• Generate a sense of specialness

9. Aegean Airlines international capacity by
(Seat) region: 1-Apr-2013 to 7-Apr-2013
Athens International Airport seat capacity
by carrier: 1-Apr-2013 to 7-Apr-2013

10. FLY SAFE FLY AEGEAN