The average cost to hire per employee is at an all-time high—$4,129, which means recruiting the right talent and onboarding them effectively is more critical to companies’ bottom lines than ever. Because of this, Greenhouse and Quantum Workplace partnered to create an eBook filled with the research, trends, and advice you need to implement a strategy that works, using data from nearly 400 HR and business leaders. Now, we’re bringing the eBook to life through a webinar. Recruiting and onboarding experts at Greenhouse and Quantum Workplace will offer their own personal experiences and perspectives on top recruiting and onboarding trends.

1. GREENHOUSE.IO + QUANTUM WORKPLACE
6 Recruiting & Onboarding
Trends for Long-Lasting
Employee Retention

2. Webinar Tips
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3. Hi, I’m Caitlin!
Caitlin Doherty
Events Specialist
Greenhouse
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4. Jacqui Maguire
Senior Manager, Talent Acquisition
Greenhouse
Spencer Goracke
Workplace Insights Analyst
Quantum Workplace
Today’s Speakers
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5. • Average cost to hire an employee is $4,129
• 33% of new hires will look for a different job within their first six
months at your organization
• 1 in 4 employees will leave before they hit the one-year mark
Ineffective Recruiting & Onboarding Is Expensive
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6. 3 Recruiting Trends

7. The biggest recruitment challenge is talent shortage.
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8. • Leveraging Creative & Varied
Sourcing Strategies
• Address Time To Fill
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Recruiting Trend #1
Optimize Your Recruitment Process

9. Leveraging Creative & Varied Sourcing
Strategies
1. Word of Mouth/Internal Networks
2. Online Job Boards
3. Career Section on Company Website
4. Social Media
5. Talent Acquisition Consultant/Hiring Partner
6. Outsourced Recruiter
7. Reviews & Rating Sites
8. Executive Search Services
9. Career Fairs
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10. • Expand upon referrals
• Concept of ‘Talent Brand
Ambassador’
• Real Life Example:
Greenhouse’s VP of Sales
Word of Mouth/Internal Networks
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11. Reviews & Rating Sites: Glassdoor Deep-Dive
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12. • Don’t underestimate the power
of Social Media
• Get Creative!
• Check out different groups,
networks, & public forums to
find like-minded individuals
Social Media
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13. Time To Fill
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• According to SHRM, the
average time to fill a
position is 42 days
• The long timeline is
the result of slower
interview processes

14. When hiring, differentiate from the competition.
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15. 1. Invest in Your Career Page
2. Brevity
3. Attract
4. Transparency in Tone
5. Advertise
6. Be Open-Minded
7. Test, Analyze, Adjust
8. Clarity is King
9. Keep it Digestible
10.Set Proper Expectations
11.Deliver a Great Candidate
Experience
Attract Top
Talent
Recruiting Trend #2
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16. Brevity and Transparency In Tone
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• Convey your company’s personality
• Keep your job descriptions &
prospecting message short & focused
• Leverage Internal & External
Resources

17. Deliver A Great Candidate Experience
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• Good experience correlates to
offer acceptance
• Keep Speed, Communication, &
Feedback top priorities

18. 1. Culture Add
2. Knowledge & Skills
3. Ability to Work with Others
4. Integrity
5. Previous Experience
6. Enthusiasm
7. Friendliness
8. Independence
9. Creativity
10.Social Media Presence
The Most Important
Items for Recruiting
& Hiring
Recruiting Trend #3
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19. Culture Add
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• Define your culture as an
organization
• Candidates should align w/
your company’s values &
add additional elements to
the team

20. Knowledge & Skills
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• Straight-forward, but easier
said than accomplished
• Use structured interviewing
to focus on skills over bias

21. Enthusiasm/Optimism
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• Hiring for Optimism vs.
Hiring for Intelligence
• Correlates w/ success in
role, especially relevant for
Recruiting Team

22. 3 Onboarding Trends

23. 3 Onboarding Trends

24. Communication is the
Biggest Barrier
to Effective Onboarding.
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25. #HIRINGHACKSGREENHOUSE | QUANTUM WORKPLACE
40%
of employees surveyed said
manager or executive leadership
communication was the biggest
barrier to effective onboarding.

26. #HIRINGHACKSGREENHOUSE | QUANTUM WORKPLACE
Executives
Communicate through action
Set clear expectations
Keep communication lines open
Listen first
Ask for help
Be transparent with goals
Managers

27. #HIRINGHACKSGREENHOUSE | QUANTUM WORKPLACE
Wait, what about HR?

28. Timing is Everything.
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29. #HIRINGHACKSGREENHOUSE | QUANTUM WORKPLACE
Who’s a New Hire?

30. #HIRINGHACKSGREENHOUSE | QUANTUM WORKPLACE
• Manage their first impressions
• Set expectations for what is to come
• Establish foundation for building relationships
• Introduce culture, mission, vision, values
• Provide materials and equipment they need for success
• Address all questions around pay, benefits, perks, and policies
1-7 Days In: Orientation

31. 2-4 Weeks In: Clarification
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• Promote role clarity and build confidence
• Allocate training and resources to meet new-hire where they currently are
• Establish feedback loops
• Receive timely, relevant feedback on their job contributions
• Open up dialog for extraneous concerns beyond job role and responsibilities

32. 2-3 Months In: Adjustment
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• Expand scope of feedback
• Continue building relationships
• Clarify performance expectations
• Assess job, role, and team fit
• Build autonomy as it relates to solving internal barriers

33. 4-6 Months In: Calibration
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• Settle into the team setting
• Create clarity around other team members’ goals and accountabilities
• Build dependency between team members
• Assess fit of individual strengths with assigned responsibilities

34. #HIRINGHACKSGREENHOUSE | QUANTUM WORKPLACE
• You may have checked the boxes, but few new-hires reach peak performance
after only 6 months
• Efficiencies and Proficiencies
• Get feedback!!!
6+ Months: Continuous improvement

35. Crisis of Ownership.
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36. #HIRINGHACKSGREENHOUSE | QUANTUM WORKPLACE
Who’s Responsible?

37. Scaling Accountability
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Executives
Managers
HR
New-Hire
Get started
By being accountable to your
new-hires.

38. Scaling Accountability
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Executives
Managers
HR
New-Hire
Continuously Improve
By creating a system that
holds all levels equally
accountable.

39. Questions

40. Thank you.

41. Appendix

42. Culture is Key.
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43. • 3 Applicable, Recruiting Trends
• 3 Applicable, Onboarding Trends
You’ll Learn
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