Grazia Resume

1. Grazia DiDonato
8806 Pacific Avenue, Wildwood Crest NJ, grazia.didonato@yahoo.com M. (609) 408-1735
Summary
Well-rounded business professional with over 15 years experience, specializing in public relations,
marketing events and consumer media. Strong interpersonal skills, including project management and
communications. Dynamic, creative and results driven. Excellent customer service, problem solving and
interpersonal skills. Highly organized and able to multi task.
Core Competencies
Customer Service Medical Insurance
Problem Solving Scheduling
Interpersonal Skills Office Management
Registration
Professional Experience
Cape Regional Medical Center
Unit Clerk/Administrative Executor March 2016 – Present
Radiation Oncology
 Register Outpatient and Inpatient consultations and treatments
 Responsible for entering Billing Codes and managing Daily Charge Sheets for Doctor and Hospital
 Proficient in Mosaic and Meditech for Radiation Oncology
 Schedule new patients and compile supporting medical records from in-house and outside sources
March 2013 – 2016
Medical Secretary, Rehabilitation Department
Physical Therapy, Speech Therapy, Cardiopulmonary Rehabilitation
 Scheduling Coordinator for all new outpatient consultation, evaluation & therapy appointments,
managing the schedule for over 200 active patients.
 Verify insurance by performing initial benefit checks and obtain insurance authorization, working
with insurance representatives at all managed care/commercial insurances: Medicaid, Medicare,
BCBS, Workers’ Comp, MVA Insurances, Charity Care
 Validate patient information, working directly with various department and personnel, including
registration, business office, billing and physicians, to ensure patient information is current and
proper medical insurance, prescriptions, EKG’s, X-Rays, Echo, Cath and Lab Reports are received
prior to visit.
 Oversee proper communication of Insurance Benefits and Eligibility Coverage
 Prepare, maintain, revise and update confidential patient files for therapists and management,
ensuring all medical insurance and physician documents are scanned into the patient’s record.
 Work directly with Social Services and Patient Advocates for timely Outpatient visits.
 Prepare management reporting of daily no show and cancellation statistics for Finance Department.
 Proficient in Soarian, Meditech, Ability Insurance, Navinet Insurance, and Excel systems.
Technical Aide, Cape Radiology September 2013 – March 2013
 Provide direct support for Radiologists and Technical Staff, including preparing daily patient films
and supporting documentation to ensure the Radiologists have the appropriate records in a timely
manner to perform their duties.
 Utilize company’s electronic medical system to log in confidential patient reports, gather and
research patient data and timely reporting to medical staff to complete comparison screenings.
 Burn CD’s for patients and outside medical facilities.
 Maintain Filing System, films & CD’s of Cape Radiology patient’s.

2. Grazia DiDonato
8806 Pacific Avenue, Wildwood Crest NJ, grazia.didonato@yahoo.com M. (609) 408-1735
 Express & create new ideas to support Doctor–staff relationships within the department, as well as
improve on process and procedures to streamline daily office duties.
 Assist with front desk reception work as needed, including patient registration, patient scripts,
scheduling, and insurance reporting.
Independent Contractor 2000 - 2014
 Nationally certified personal trainer and group exercise instructor for national chain of gyms in New
Jersey including New York Sports Clubs, Gold’s Gyms and World Gym
Community Relations Coordinator 1997 - 2005
 Owned and operated small family restaurant businesses.
 Managed marketing and client services
Marvel Entertainment 1996 - 1997
Director of Publicity
 Positioned Marvel as a player in the field of entertainment through the development of non-
traditional media awareness for comic book publishing.
 Shaped internal and external communications through print, broadcast, and the Internet.
 Developed local and national media databases.
 Worked closely with Investor Relations firm on issues that would affect company stock.
 Worked directly with trade, consumer, entertainment, broadcast and on-line press.
 Worked directly with Stan Lee
Inside Edition 1993 - 1996
Director of Publicity
 Developed Public Relations strategy, timelines, and opportunities.
 Personal Publicist for on-air talent i.e. Bill O’Reilly, Deborah Norville
 Wrote press releases and created company press kits.
 Created ongoing local and national print, TV and radio interviews for talent.
 Arranged media events/dinner parties for talent and management.
 Organized, directed and developed press interest during trade shows and press conferences.
WWOR-TV 1989- 1993
Publicist
 Company Spokesperson
 Publicist working directly with Matt Lauer, Howard Stern, Dennis Leary, Mario Cantone and
Jackie Mason.
 Coordinated press for the 1993 Presidential Campaign’s local Town Meeting, working directly with
The White House Press and Secret Service.
 Managed daily and long-term activities of internal PR efforts and outside PR firm.
Education
Montclair University
Bachelor of Arts Communications Studies
Personal

3. Grazia DiDonato
8806 Pacific Avenue, Wildwood Crest NJ, grazia.didonato@yahoo.com M. (609) 408-1735
 Nationally Certified Fitness Instructor - ZUMBA, Boot Camp, Kickboxing, Body Sculpt , Spin
 Personal Trainer, NASM (National Academy of Sports Medicine)
 Volunteer, Cape Regional Auxiliary, OCHS Rowing