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Web architecture optimisation on behalf
of the eye-tracking studies




                  •
TECHNOLOGY

                              PC,
                      (Table
             PALM                                                            Sist
    S istem                                                                      em
                                                                                     CAT
                        ctare
             d e cole               zelor
                                                                            de c
                                                                                 o
                                                                                          I (Si
                                                                                                stem
     sistem                  rea ba                                              lect
                    i utiiza                                              date        are
                                                                                          si v         inte
      infor matii s                                                            prin            erifi        grat
                                                                                    tele             care
                  ALM)                                                                   fon)
       de date P




      Echipament mobil de colectare date (eye
      tracker) /Tobii Glasess Smart IR




                                                       Echipament fix de colectare Tobii X120
                                                       Hardware Packege

       CULT MARKET RESEARCH
       Tel: + 40 21 320 32 70 Fax: + 40 21 320 32 74
2
        www.cult-research.ro
Eye Tracker – ce este?




                                                      Metodologie bazată pe
                                                       tehnologie de ultima
                                                       generație care oferă
                                                        posibilitatea de a
                                                         vedea prin ochii
                                                         consumatorului.



      CULT MARKET RESEARCH
      Tel: + 40 21 320 32 70 Fax: + 40 21 320 32 74
3
       www.cult-research.ro
Eye Tracker – ce poate fi explorat?




                                                      Evaluarea experienței în magazin


                                                      Evaluare de reclame/ formate TV


                                                      Evaluare de produs/ambalaj


                                                      Web usability


                                                      Evaluare de printuri




      CULT MARKET RESEARCH
      Tel: + 40 21 320 32 70 Fax: + 40 21 320 32 74
4
       www.cult-research.ro
Eye Tracker – Evaluare web usability

           Pentru asigurarea unei abordări cât mai complexe, se recomandă combinarea Eye-
                           Tracking-ului cu metodele clasice de investigare.


                                      Respondentul este rugat să vizualizeze un website
          Etapa                       Acesta este informat referitor la un task (ex: identificarea de informatii despre
            1                          un caz medical).
                                      Aparatura înregistrează experiența de utilizare a interfeței web.




            Etapa                     La finalul testului respondentul completeaza un chestionar. Înregistrarea din
              2                        timpul experientei pe site poate fi utilizată ca material stimul.




                            Se pot observa astfel diferențele între nivelul declarativ și cel
                                                  obiectiv/ acțional


      CULT MARKET RESEARCH
      Tel: + 40 21 320 32 70 Fax: + 40 21 320 32 74
5
       www.cult-research.ro
Eye Tracker – echipament




                                                      Ochelari cu un design special,
                                                      prevăzuți cu două camere de
                                                      filmat care ajută la calibrarea
                                                       privirii respondentului și la o
                                                      captare cu precizie a imaginii
                                                           focalizate de acesta.




      CULT MARKET RESEARCH
      Tel: + 40 21 320 32 70 Fax: + 40 21 320 32 74
6
       www.cult-research.ro
STUDIU DE CAZ
    CULT MARKET RESEARCH
    Tel: + 40 21 320 32 70 Fax: + 40 21 320 32 74
7
     www.cult-research.ro
CONTEXT

      C u a r h i t e c t u r a a c t u a l ă a s i t e - u l u i
       www.protejamcopilaria.ro, informațiile despre infecția
       cu rotavirus sunt vizibile?

      Cum putem îmbunătăți designul site-ului pentru a
       crește usability?

      Transmiterea unei informatii de importanta maxima in
       timp rapid evitand riscul de parasire a paginii.



     CULT MARKET RESEARCH
     Tel: + 40 21 320 32 70 Fax: + 40 21 320 32 74
8
      www.cult-research.ro
Unde sunt po
                                                    elementele
                                                    de interes?




                                                     Limitare
                                                     monitor




    CULT MARKET RESEARCH
    Tel: + 40 21 320 32 70 Fax: + 40 21 320 32 74
9
     www.cult-research.ro
ZONA CENTRALĂ-SUPERIOARĂ ATRAGE ATENȚIA CEL
     MAI MULT
  Gaze plot, 0-10 secunde. –
  Homepage varianta1                           Recomandari - Homepage



                                             ar fi mai indicat să conțină un
                                               singur link in meniul lateral
                                               către rotavirus.
invizibil                                    de acolo - linkuri sub formă
                                               de butoane centrale, cu titlu
                                               scurt:
                                             ce este rotavirusul,
                                             cauze,
                                             răspândire


    Multe fixații, nici un click!
    Indicatie: de mutat în zonă
    periferică.RESEARCH+ 40 21 320 32 74
      CULT MARKET
      Tel: + 40 21 320 32 70 Fax:
       www.cult-research.ro
ZONA CENTRALĂ-SUPERIOARĂ ATRAGE ATENȚIA CEL
     MAI MULT
  Gaze plot, 0-10 secunde. –                     Gaze plot, 0-10 secunde. –
  Homepage varianta veche                        Homepage varianta noua




                                           Vizibil


invizibil




    Multe fixații, nici un click!
    Indicatie: de mutat în zonă                 Numerele indică ordinea fixațiilor. Mărimea
    periferică.RESEARCH+ 40 21 320 32 74
      CULT MARKET
      Tel: + 40 21 320 32 70 Fax:
                                                cercului indică durata fixației.
       www.cult-research.ro
ZONA CENTRALĂ-SUPERIOARĂ ATRAGE ATENȚIA CEL
     MAI MULT               Gaze plot, 0-10 secunde. – Target
Gaze plot, 0-10 secunde. –                    page varianta2
Homepage varianta2




  Vizibil




Numerele indică ordinea fixațiilor. Mărimea
cercului indicăRESEARCH+ 40 21 320 32 74
      CULT MARKET durata fixației.
      Tel: + 40 21 320 32 70 Fax:
       www.cult-research.ro
HEATMAP COMPARATIV HOMEPAGE




                                     versiunea initiala   versiunea nouă




CULT MARKET RESEARCH
Tel: + 40 21 320 32 70 Fax: + 40 21 320 32 74
 www.cult-research.ro
SCHIMBAREA ARHITECTURII – CREȘTEREA
VIZIBILITĂȚII INFORMAȚIEI VIZATE
                 Site 1                                      Site 2


                              Vizibilitate link rotavirus
                                                              Vizibilitate link rotavirus –
                                link central– 100%
                                                                          100%
                                 Link lateral - 50%

                           Clik pe link rotavirus – Link
                                   central -75%             Clik pe link rotavirus – 100%
                                 Link lateral – 0%

                           Timpul până la primul click      Timpul până la primul click– 8
                              Link central – 25 sec                     sec


                       Timpul de la prima fixare până       Timpul de la prima fixare până
                          la primul click – 20 sec              la primul click – 2 sec

CULT MARKET RESEARCH
Tel: + 40 21 320 32 70 Fax: + 40 21 320 32 74
 www.cult-research.ro
Cult Market Research – piețe și parteneri

                                                         Ursus Breweries | Petrom | Mediafax
                                                          | GMP | Meli Melo Paris | KFC |
                                                          Grupul El Grande Comandante &
                                                          Historia |OnMedia | Strada Film –
              FMCG                                        test screening “Loverboy” |
                                                          Metropolis Film – testare strategie
              Auto
                                                          de comunicare “Eu cand vreau sa
              Energie                                     fluier,fluier” | Şerban & Musneci |
                                                          Agenţia de Strategii
              Comunicatii                                 Guvernamentale | European Project
              Horeca                                      Cosulting (Strategii implementare –
                                                          Fonduri europene) | Institutul de
              Farmaceutic şi Medical                      studii şi proiectari energetice – ISPE
                                                          | Fundaţia Parteneri pentru
              Fonduri Europene
                                                          Dezvoltare şi Democraţie
              Educaţie                                    (Barometru naţional) | Fundaţia
                                                          Dinu Patriciu “Program MBA” |
              Securitate                                  Fundaţia Academica "Petre Andrei”
              Media
     CULT MARKET RESEARCH
     Tel: + 40 21 320 32 70 Fax: + 40 21 320 32 74
15
      www.cult-research.ro
CULT MARKET RESEARCH
  Tel: + 40 021.326.33.03
    www.cult-research.ro
  office@cult-research.ro

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Information Architecture Optimisation on Behalf of the Eye-Tracking Studies

  • 1. Web architecture optimisation on behalf of the eye-tracking studies •
  • 2. TECHNOLOGY PC, (Table PALM Sist S istem em CAT ctare d e cole zelor de c o I (Si stem sistem rea ba lect i utiiza date are si v inte infor matii s prin erifi grat tele care ALM) fon) de date P Echipament mobil de colectare date (eye tracker) /Tobii Glasess Smart IR Echipament fix de colectare Tobii X120 Hardware Packege CULT MARKET RESEARCH Tel: + 40 21 320 32 70 Fax: + 40 21 320 32 74 2 www.cult-research.ro
  • 3. Eye Tracker – ce este? Metodologie bazată pe tehnologie de ultima generație care oferă posibilitatea de a vedea prin ochii consumatorului. CULT MARKET RESEARCH Tel: + 40 21 320 32 70 Fax: + 40 21 320 32 74 3 www.cult-research.ro
  • 4. Eye Tracker – ce poate fi explorat? Evaluarea experienței în magazin Evaluare de reclame/ formate TV Evaluare de produs/ambalaj Web usability Evaluare de printuri CULT MARKET RESEARCH Tel: + 40 21 320 32 70 Fax: + 40 21 320 32 74 4 www.cult-research.ro
  • 5. Eye Tracker – Evaluare web usability Pentru asigurarea unei abordări cât mai complexe, se recomandă combinarea Eye- Tracking-ului cu metodele clasice de investigare.   Respondentul este rugat să vizualizeze un website Etapa   Acesta este informat referitor la un task (ex: identificarea de informatii despre 1 un caz medical).   Aparatura înregistrează experiența de utilizare a interfeței web. Etapa   La finalul testului respondentul completeaza un chestionar. Înregistrarea din 2 timpul experientei pe site poate fi utilizată ca material stimul. Se pot observa astfel diferențele între nivelul declarativ și cel obiectiv/ acțional CULT MARKET RESEARCH Tel: + 40 21 320 32 70 Fax: + 40 21 320 32 74 5 www.cult-research.ro
  • 6. Eye Tracker – echipament Ochelari cu un design special, prevăzuți cu două camere de filmat care ajută la calibrarea privirii respondentului și la o captare cu precizie a imaginii focalizate de acesta. CULT MARKET RESEARCH Tel: + 40 21 320 32 70 Fax: + 40 21 320 32 74 6 www.cult-research.ro
  • 7. STUDIU DE CAZ CULT MARKET RESEARCH Tel: + 40 21 320 32 70 Fax: + 40 21 320 32 74 7 www.cult-research.ro
  • 8. CONTEXT   C u a r h i t e c t u r a a c t u a l ă a s i t e - u l u i www.protejamcopilaria.ro, informațiile despre infecția cu rotavirus sunt vizibile?   Cum putem îmbunătăți designul site-ului pentru a crește usability?   Transmiterea unei informatii de importanta maxima in timp rapid evitand riscul de parasire a paginii. CULT MARKET RESEARCH Tel: + 40 21 320 32 70 Fax: + 40 21 320 32 74 8 www.cult-research.ro
  • 9. Unde sunt po elementele de interes? Limitare monitor CULT MARKET RESEARCH Tel: + 40 21 320 32 70 Fax: + 40 21 320 32 74 9 www.cult-research.ro
  • 10. ZONA CENTRALĂ-SUPERIOARĂ ATRAGE ATENȚIA CEL MAI MULT Gaze plot, 0-10 secunde. – Homepage varianta1   Recomandari - Homepage   ar fi mai indicat să conțină un singur link in meniul lateral către rotavirus. invizibil   de acolo - linkuri sub formă de butoane centrale, cu titlu scurt:   ce este rotavirusul,   cauze,   răspândire Multe fixații, nici un click! Indicatie: de mutat în zonă periferică.RESEARCH+ 40 21 320 32 74 CULT MARKET Tel: + 40 21 320 32 70 Fax: www.cult-research.ro
  • 11. ZONA CENTRALĂ-SUPERIOARĂ ATRAGE ATENȚIA CEL MAI MULT Gaze plot, 0-10 secunde. – Gaze plot, 0-10 secunde. – Homepage varianta veche Homepage varianta noua Vizibil invizibil Multe fixații, nici un click! Indicatie: de mutat în zonă Numerele indică ordinea fixațiilor. Mărimea periferică.RESEARCH+ 40 21 320 32 74 CULT MARKET Tel: + 40 21 320 32 70 Fax: cercului indică durata fixației. www.cult-research.ro
  • 12. ZONA CENTRALĂ-SUPERIOARĂ ATRAGE ATENȚIA CEL MAI MULT Gaze plot, 0-10 secunde. – Target Gaze plot, 0-10 secunde. – page varianta2 Homepage varianta2 Vizibil Numerele indică ordinea fixațiilor. Mărimea cercului indicăRESEARCH+ 40 21 320 32 74 CULT MARKET durata fixației. Tel: + 40 21 320 32 70 Fax: www.cult-research.ro
  • 13. HEATMAP COMPARATIV HOMEPAGE versiunea initiala versiunea nouă CULT MARKET RESEARCH Tel: + 40 21 320 32 70 Fax: + 40 21 320 32 74 www.cult-research.ro
  • 14. SCHIMBAREA ARHITECTURII – CREȘTEREA VIZIBILITĂȚII INFORMAȚIEI VIZATE Site 1 Site 2 Vizibilitate link rotavirus Vizibilitate link rotavirus – link central– 100% 100% Link lateral - 50% Clik pe link rotavirus – Link central -75% Clik pe link rotavirus – 100% Link lateral – 0% Timpul până la primul click Timpul până la primul click– 8 Link central – 25 sec sec Timpul de la prima fixare până Timpul de la prima fixare până la primul click – 20 sec la primul click – 2 sec CULT MARKET RESEARCH Tel: + 40 21 320 32 70 Fax: + 40 21 320 32 74 www.cult-research.ro
  • 15. Cult Market Research – piețe și parteneri   Ursus Breweries | Petrom | Mediafax | GMP | Meli Melo Paris | KFC | Grupul El Grande Comandante & Historia |OnMedia | Strada Film – FMCG test screening “Loverboy” | Metropolis Film – testare strategie Auto de comunicare “Eu cand vreau sa Energie fluier,fluier” | Şerban & Musneci | Agenţia de Strategii Comunicatii Guvernamentale | European Project Horeca Cosulting (Strategii implementare – Fonduri europene) | Institutul de Farmaceutic şi Medical studii şi proiectari energetice – ISPE | Fundaţia Parteneri pentru Fonduri Europene Dezvoltare şi Democraţie Educaţie (Barometru naţional) | Fundaţia Dinu Patriciu “Program MBA” | Securitate Fundaţia Academica "Petre Andrei” Media CULT MARKET RESEARCH Tel: + 40 21 320 32 70 Fax: + 40 21 320 32 74 15 www.cult-research.ro
  • 16. CULT MARKET RESEARCH Tel: + 40 021.326.33.03 www.cult-research.ro office@cult-research.ro