2. “All changes, even the most longed for, have their melancholy; for what we leave behind is part of ourselves; we must die to one life before we can enter into another.” Anatole France French Writer
3. Leaving the . . . Current State Moving through the . . . Transition State And reaching the . . . Future State Personal change typically occurs in three phases
4. AVERAGE PERFORMANCE Leaving the . . . HIGH Current State Moving through the . . . Transition State And reaching the . . . Future State LOW These three phases can be mapped onto the performance curve END OF CHANGE EVENT ONSET OF CHANGE EVENT TIME
5. AVERAGE PERFORMANCE HIGH LOW These three phases can be mapped onto the performance curve SATISFIED COMPLETION (Relief) HOPEFUL OPTIMISM (Benefit of the Doubt) EMERGING PESSIMISM (Confusion/Worry) RENEWED OPTIMISM (Understanding/Confidence) RENEWED HOPE (Hope/Energy) PUBLIC RESISTENCE (Fear/Anger) CHECKING OUT (Sadness/Resignation) TIME
6. “To exist is to change,to change is to mature,to mature is to go oncreating oneself endlessly.” Henri Bergson French Philosopher
8. REINFORCERS REINFORCERS RESULTS ACTIONS EXTERNAL What is readily observable by others FEELINGS INTERNAL What is not readily observable by others THINKING The Results Pathway
9. How Human Beings Change RESULTS RESULTS ACTIONS ACTIONS DESIRED STATE CURRENT STATE FEELINGS FEELINGS THINKING THINKING REINFORCERS REINFORCERS
10. The Results Pathway and Performance RESULTS RESULTS AVERAGE PERFORMANCE HIGH ACTIONS ACTIONS FEELINGS FEELINGS THINKING THINKING REINFORCERS REINFORCERS TIME LOW
83. Data F e e l i n g s Thinking Data Data Data Actions Level 2: The mechanics behind experience Knowledge & Beliefs Perception/Sensation 5 Senses
84. Data F e e l i n g s Data Data Data Actions Level 2: A deeper look at the mechanics Archive Perception/Sensation 5 Senses Interpretation Judgment Decision Thinking
85. The origin of the “archives” Reinforcers Archives: Knowledge & Beliefs Reinforcers Reinforcers
97. High Low Moving through performance curves Results Results Actions Actions Feelings Feelings Thinking Thinking Average Performance Reinforcers Reinforcers Time
98. The key change lever Results External Reinforcers Actions External Feelings Internal Conscious Thinking Subconscious Sensation Perception Archives
99. How do we change our archives? Recognize the result, action or feeling that is not right Archives Perception/Sensation F e e l i n g s The Senses Data Interpretation Data Data Judgment Data Actions Decision Thinking
100. F e e l i n g s Data Donnée Data Interpretation Interpretation Judgment Judgment Data Decision Decision Data Changing our archives . . . What other thoughts / thinking could I have relative to these facts /situation ? What is the data? What is the current situation? What thoughts / thinking is causing these feelings? What is my feeling? . . . Current State Future State + + + . . . . .
101. F e e l i n g s Changing our archives What is my new feeling associated with my new thought / thinking? What is my new thought / thinking? What is my decision? What is my action? What is my result?