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GORDON HOFFMAN SPC, PMP, PMI-ACP, CSM, MSF, MCSD
Office: 443.838.7090 E-mail: LenHoffman69@gmail.com
LinkedIn: www.linkedin.com/in/gordonhoffman1/
TRADITIONAL AND AGILE COACH/AGILE PROJECT MANAGER/SCRUM
MASTER/SCRUM COACH/SAFE SPC
QUALIFICATIONS SUMMARY
5+ years as agile/scrum coach, 15+ years as traditional project manager,15+ years as solution/application architect,3
years as agile/scrum team member. Accomplished, solutions-focused, and forward-thinking IT professional, with
verifiable successful career in managing and integrating highly complex technology solutions that coalesce with
organizational objectives. Powered with more than three decades of consistent achievements in providing
innovation, strategic planning, organizational change management, team building, agile and traditional project
management, scrum master, and technology management. Highly organized with excellent verbal and written
communication skills. Excellent problem solver. Content provider for PMI-ACP Community of Practice website.
AREAS OF EXPERTISE
Agile Project Manager
Scrum Master/Coach
Agile Coach
Project/Program Manager
Team Leadership/Building
Account Manager
Strategic Planning
Organizational Change Agent
Planning & Scheduling
Reporting / Presentation
Budgeting / Cost Control
Business Analyst
Risk Assessment/Management
Quality Assurance
IT Security Compliance
SDLC Coach
SoftwareDeveloper
DBA
SAP/BI Technical Manager
PROFESSIONAL EXP ERIENCE
CAELUM RESEARCH CORPORATION
Agile Process Engineer January, 30 2015 to Present
 Leading enterprise agile transformation for large government contract
 Provide SAFe Program Consultant coaching for government contract
 Lead agile practices for Caelum Research Corporation
 Developed SAFe Agile Framework Documentation
 Developed Metric Standardization
 Coached teams in SAFe/Agile
 Currently supporting several teams with adoption to SAFe and agile processes
o Agile Architecture, Enterprisearchitecture,Technical Architecture(Application), Portfolio
Management, Program Management, User Experience, Branding, Data Management, DevOps,
Operations and Maintenance, and 15 product development teams
 Established and Support Portfolio Kanban processes and backlog management processes and strategies
 Established and Support Program and Team backlog management processes and strategies
 JIRA System Administrator
o Support all teams with agilecapabilities in Jira including:customized workflows, Kanban and Scrum
boards, release and sprint management, etc…

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PHH ARVAL/ELEMENT FLEET MANAGEMENT
Agile Coach/Scrum Master July 6, 2014 to Dec 23, 2014
 Clarus Project – multi-million dollar project with a team of 25
o Project recovery specialist brought in to get project back on track
o Worked with upper management to reset corporate vision for Clarus project;
 Aligned Senior Leadership, IT, and project team with new vision
 Established steering committee for project to assist with managing project
 Established leadership team for project with people who had authority and experience to
help guide project
o Established new budget for project and managed budget approval process through senior
leadership team
o Created/facilitated new project charter, project vision, stakeholder registry, risk registry, resource
matrix/forecasts, and earned value metrics
o Created new project plan, document repository, and established project management
methodology for project
 Parts of the projectwere run undertraditional projectmanagementandotherparts were
run using agile
o Fixed SAP/BI/Universe/HANA technical roadmap vision and re-established new technology
roadmap
o Managed to put project back on track within two months of starting engagement
o Turning project over to internal staff to manage project through implementation
 Six Sigma Tiger Team – managed/worked with a group of cross-functional experts to identify root cause
production problems and to stabilize Element’s information technology department
o Established team/aligned goals/established project vision/set project scope and roadmap
o Reviewed all operational issues/concerns and established a quick hit plan to stabilize information
technology systems/processes
LEOPARD SOLUTIONS, NEW YORK CITY
Agile Coach/Scrum Coach January 20, 2012 to July 15, 2014
 Serve as adviser to executives regarding technology interdependencies that coalesce with business
initiatives.
 Execute and maintain program management processes and disciplines in the areas of: program schedule
and quality management; communications management; human resource management; cost
management; procurement management; risk / issue management; change management;
 Oversee schedule and budget for all technology projects.
 Manage 3 different e-commerce websites
 Converted organization to Agile project management methodologies
o Actively manage software development projects using agile project management along with agile
software development methodologies.
o Facilitate daily scrum meetings, sprint planning, sprint review, and sprint retrospective.
o Facilitate scrumof scrumwithoffshore teamsinIndiaand Romaniaandonshore teaminNewYork
City
o Provide visibility to team impediments/risks and help eliminate them
 Coach and mentoragile teams;off-shore developers;testers;product owners;Workdailyto continuously
improve agile teams and provide feedback via one-on-one meetings, daily scrum meetings, and
retrospective meetings.

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SOFTWARE CONSORTIUM, TOWSON MD
Solution Architect/Project Manager September 1, 1999 to October 22, 2012
Professional consultant and employee for over 13 years serving many highly visible clients in the Baltimore,
Washington, and Virginia areas. Rendered direct consultation and carried out a wide range of engagements, while
assuming various positions as software developer, agile coach, scrum coach, architect, project manager, manager,
change management agent, and corporate advisor.
 Account Manager – managed quality and execution of engagements with respect to client expectations.
Coached team members on client engagements.
 Member of leadership team – setup standards for project management and technology engagements. Setup
standards and matrixes for internal processes to monitor and measure the quality of engagements.
 Successfully carried out various contracts while employed at Software Consortium, including:
- Team Lead/Scrum Developer Role: Maryland Department of Natural Resources (2011–2012)
 Sub-contractor under prime; led a team of developers to augment prime’s development team to rebuild
legacy desktop license application into an e-commerce web application available to general public
 Developed payment module
- Project Manager: Maryland Governor’s Office of Crime Control and Prevention (2010–2011)
 Sub-contractor under prime; prime was software development organization
- Agile Project Manager/Scrum Master: Johns Hopkins Hospital (2007–2010)
 Recognized by executive management as one of the best run IT projects in Johns Hopkins history
 Spearheaded the clinical research management system implementation with an initial focus
of getting project back on schedule.
- Project Manager/Advisor: PJM/Consulting Services and Chesapeake Bay Trust (2006–2007)
 Performed part time role in both organizations assisting them with vendor purchased applications
 Reviewed contracts and assisted with performing “Trusted Advisor Role” to make sure
implementations were successful
 Worked as change agent to help organizations adjust to new processes
- Part Time Developer: University of Maryland Medical Systems (2006–2012)
 Supported blood flow lab when developer left after building a home grown blood flow system
 Helped department build workflows into application while supporting them on a part time basis
- Project Manager/Change Management Agent: Monumental Life Insurance (2005–2006)
 Worked as change management subject matter expert (SME) agent,supportingorganization
into new business venture. Project was viewed as adding great value to their organization.
 Moved team from ASP/Jscript to .NET architecture duringthe development of features for
new business venture.
 Served as SDLC coach assisting organization in best practices and documentation
 Introduced development team to daily standup meetings, developing releasablefeatures in
a two week time-frame, and getting users involved with bi-weekly demos of developed
software
- Project Manager: Johns Hopkins International and Infinity Systems Consulting (2005–2006)
 Converted 18 standalone Microsoft Access databases into a single web based workflow management
system.
 Changemanagement agent: worked with all affiliated departments with whomused their old workflow
management standalone database solution to adjust to the new processes being introduced with their
new workflow management software product called, “Euphoria”
 Product was labeled “Euphoria” by Johns Hopkins personnel after successful implementation of web
solution because it made everyone’s job so much easier.
 Project was a complete success

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- Project Manager: Sylvan Learning Center (2003–2005)
 Managed project to rewrite SylvanLearning Center’s pre-assessment/student mentoring program for
2600 learning centers across the United States and Canada
- Project Manager: Old Mutual Insurance (2001–2003)
 All software development was outsourced to Software Consortium
 Software development budget exceeded one million dollars a year, which included maintenance and
new product/feature development of web sites; Additional budget was added to support any new
projects not identified during annual planning
 Managed all software development efforts including operational support
 During second year of project, USF&G (AKA: Olde Mutual Insurance) won second place in
insurance magazine for best features and best performance for e-business website.
 Mark Stone, Vice President of Sales through a party to applaud the software development team’s
efforts
- Developer: CareFirst Blue Cross/Blue Shield (2000–2001)
- Developer: Maryland Federal Government - Aberdeen Proving Grounds (1999–2000)
 Assisted the design and development of an automated procurement system for the United
States Army.
 Other engagements at Software Consortium
o Participated and managed agile software development projects
o Successfully completed engagement as adviser, coach and auditor for product Development
Company to help improve product delivery, product quality, and team effectiveness. Introduced
organization to agile best practices
o Taught web development and behavioral best practices for special stateprogram totroubled adults.
Program was developed to help troubled-adults to obtain meaningful jobs.
o Member of leadership team, which significantly grew company revenueat a pace of 30% duringthe
recession of 2007 through 2009.
o Established and implemented policies and standards for company as member of the Management
Leadership Team.
EARLIER CAREER AND HIGHLIGHTS
GREATER BALTIMORE MEDICAL CENTER, TOWSON, MD
Systems Manager/Project Manager/Senior Developer 1989–1999
 Managed network and applications for all surgical centers
 Played an integral role as application architect and project lead on custom web-based applications.
 Led the implementation of multiple software projects that were created both in-house and by outside
contracting firms.
 Held multiple roles, including analyst, architect, database administrator, network administrator, CRM
consultant,sales consultant,and tier-twocustomer support and Systems Manager responsiblefor managing
all IT functions for 3 Operating Room Centers.
OTHER CAREER HIGHLIGHTS
Systems Manager/Project Manager/Scrum Master/Agile-Scrum Coach/Senior Developer/Architect 1979–1999
 Operations Manager
 Network Administrator
 Programmer
 Computer Operations Staff
 Helpdesk

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PROFESSIONAL DEVELOP MENT
Completed SAFe SPC training
Content Contributor for PMI-ACP CoP
Project Management Professional (PMP) Certification
Agile Certified Practitioner (PMI-ACP) Certification
Certified Scrum Master (CSM)
Leadership Training for Managers and Directors
Microsoft Certified Solutions Developer (MCSD)
Microsoft Solutions Framework (MSF)
Microsoft Certified Professional (MCP) in Computer Networking
Team Building Skills
TECHNICAL
.NET C#/VB.NET | SQL Server | MVC 3 | Entity Framework | HTML/CSS/Java Script | Web Technologies |
TDD/BDD | Technical Requirements | Version control tools such as GIT/SubVersion
EDUCATION
100+ credits at various colleges