1. Goran Radovanovic
Objective
My experience and education qualifies me for positions like IS/ERP Designer, Business Analyst (channel between
Management and IT), IT Consultant (ERP/BI) or some Management role in IT department. I would like to work with
technologies like ERP, Business Intelligence and Balanced Scorecard.
Summary
Engineer in C.Sc., Bachelor of science in Economics in IT area and Master of science in Management and Business
Administration, with over 20 years of experience in Software Application Development, Database
AdministrationDevelopment, Business Analysis, IS Design and Integration, IT management and ICT/ERP/BI
consultancy. Many years of working experience with MS SQL Server as Administrator and Developer, many years of
experience with Oracle 8i, 9i,10g and 11g and basic experience in DB2 RDBMS. I also have working experience and
excellent knowledge of Windows 7, XP, 2000, NT4, Me, 98, 95, 3.x and MS-DOS operating systems (Installation and
Administration).
Programming languages: Oracle Forms&Reports 6i, 9i, FoxPro, Visual Fox, Magic, SQL, PLSQL, HTML, Visual Age,
Smalltalk, CSP, JAVA, Visual Basic, Lotus Notes, Cobol, Assembler, Fortran, Pascal, Basic, DOS Batch script.
CASE Tools: Oracle Designer, Platinum CASE ErWin, RptWin, BpWin and ModelMart.
RDBMS: Oracle (8i, 9i, 10g, 11g), MS SQL Server (6.5, 7.0, 2000 and 2005), DB2 and MySql.
Equally able to work individually or as a team member, hard working and quick in mastering new concepts.
Education
Mathematic-Programming Associate, graduated 1993 (Belgrade IX. Gymnasium) (4 years).
Engineer in C.Sc. (A.A.Sc. in C.Sc.), graduated 2000 (Belgrade University, avg. 8.05) (2 years).
Bachelor of Science in Economics in IT area, graduated 2003 (Megatrend University Belgrade, avg. 9.66)
(Best student in 3rd and 4th year) (+2 years).
Master of Science in Management and Business Administration (Strategic management), graduated 2010, masters
dissertation: “BSC and BI, possibilities in Serbia” (Singidunum University Belgrade, avg. 9.58)
(Best student in both years, 12 exams) (2 years, finished 2004).
Technical skills
Structured Programming (FoxPro, Magic, HTML, CSP, Cobol, Lotus Notes, Assembler, Pascal, Basic, DOS Batch script)
Database AdministrationDevelopment (Oracle 8i, 9i, 10g, 11g, MS SQL Server 6.5, 7.0, 2000, 2005, DB2 5.0, SQL,
PLSQL)
Object-Oriented Programming (Oracle Forms & Reports 6, Delphi, Smalltalk, Visual Age, Visual Fox 6, Java, Visual
Basic)
Operating Systems Administration (Windows 7, XP, 2000, NT4, Me, 98, 95, 3.x, MS-Dos)
RDBMS (Oracle 8i, 9i, 10g, 11g, MS SQL Server 6.5,7.0, 2005, DB2 5, SQL, PLSQL - triggers & procedures), MySql
IS - Database Design (Oracle Designer, Platinum CASE ErWin, ModelMart)
IS Integration (Installation, Testing, Training, Maintenance, Support, Upgrade)
Business Intelligence (ETL, TSQL, SSIS, SSRS, MDX: SS2005)
Program languages, RDBMS & Tools Courses

2. Name Experience Last used Name Year
Basic 2 years (h.school) 1990 Basic 1986
Pascal 1 year (h.school) 1991 Fox Pro 2.0/2.6 D&W 1996
Fortran 1 year (h.school) 1992 Magic 7 (Programming, all 3 levels) 1997
Cobol 6 months (college) 2000 Lotus Notes (Operator 1&2 and
Programming 1)
1998
Assembler 6 months (college) 2000 Obj. Oriented Programming 1998
Fox Pro 2.0/2.6 D&W 2,5 years (prof.) 1996 Visual Age Smalltalk (Templates and
Advanced GUI Developm.)
1998
Magic 7 2,5 years (prof.) 2001 CASE ErWin, BpWin and RptWin 2000
HTML 1year (home/uni.) 2008 Oracle Forms & Reports Jan. 2002
XML 4 years (prof.) 2008 Oracle Designer Sep. 2002
Visual Age 4.5 3 years (prof.) 2001 German Language course (1/6) Sep. 2001- Jan.
2002
Smalltalk 3 years (prof.) 2001 German Language course (2/6) Feb. 2002 – July
2002
CSP 3 years (prof.) 2001 German Language course (3/6) Sep. 2002- Jan.
2003
JAVA 1 year (home) 2001 Oracle Designer (Forms Design and
Generation)
June 2004
Visual Fox 6 6 months (home) 2001 Life Insurance agent course Nov. 2006
Visual Basic 6 3 months (home) 2000 Management skills Dec. 2007
CASE ErWin 2 years (coll./uni/prof.) 2009 SAP Introduction (GBI) March 2012
ModelMart 4 months (prof.) 1999 CA USD/DSM June 2012
UML 1 year (uni./home) 2006 MS SCCM 2007 Dec 2013
Lotus Notes 3 months (prof.) 1998
SQL 17 years (prof/coll/uni) 2014
PLSQL 15 years (prof.) 2014
Oracle 6i - 11g 5 years (prof.) 2012
Oracle Developer 5, 6i 4,5 years (prof.) 2006
Oracle Designer 6i 2,5 years (prof.) 2006
Delphi 7 1,5 year (prof.) 2006
SQL Server 6.5, 7.0, 2003,
2005
3 years (home/prof.) 2014
SQL Server Integration
Services
6 months (home/prof.) 2010
SQL Server Reporting
Services
3 months (home/prof.) 2010
MDX 3 months (home/prof.) 2010
DOS Batch Script 1,5 years (home/prof.) 2014
CA USD/DSM 2 year (prof.) 2014
MS SCCM 2007 1 year (prof.) 2014
Professional experience

3. June 2012 – present, NCR (National Cash Register, USA)
Software Release Manager
Member of the Software Release Team which organize remote deployment and maintenance of British Sainsbury’s (3K
back office servers and 28K front office tills), Swedish COOP (300 Self Checkout tills), Danish Dansk (250 Self
Checkout tills) and UK Post (700 Self Checkout tills) retail chains computers and Saudi Bank Al Inma (500 ATMs) and
Bank Al Bilad (600 ATMs) bank ATM computers. Remote SW Deployment done using CA USD/DSM and MS SCCM.
EU Project: July 2011 – June 2012, AAM Consulting (Hungarian consulting company)
ICT Business Analyst (e-government services, taxation)
Support, developing and improvement of strategy for e-government services in Republic of Serbia, specialized in taxation
services, Tax administration ICT systems and procedures. System, data and requirements analysis, design and
development of roadmap for system improvement of taxation e-services, technical solutions and recommendations and
tender documentation.
EU Project: Oct. 2009 – Mar. 2011, Human Dynamics (Austrian consulting company)
Data Integration Expert - Consultant
Support of Serbian Tax Administration in implementation of STA Contact Center (with design of integration with Tax
Registration System, Tax Accounting System and STA web Portal) (Oracle 9i, 10i, 11i, MS SQL Server 2005, Access, Excel,
FoxBase). Involved in the design of IT strategy for STA and Contact center. Design of database model and architecture for
STA Contact Center software applications. Strategic improvement of existing tax calculations and data transfer within TAS
and process improvement and data migration within TRS. Planning, organization and implementation of trainings.
Temp. Project: Dec. 2008 – Mar.2009, Pexim Solutions (ASSECO Group SE Europe)
Senior BI ETL Developer Consultant (December 2008 – March 2009)
ERP Core DBs data analysis and data transfer to IBM Banking Data Warehouse (BDW) using TSQL SQL Server 2005
and SQL Server Integration Services, via Core Data Copy (CDC) and XML DBs. The project was Banking Provision
Calculation and Credit Risk Classification (Bank arrangements exposure, delinquency, risk class and provision percentage
calculation).
July. 2008 – Dec. 2008, Urban Bug Magazine, Belgrade
IT & Organization Manager and CEO advisor
Responsible for planning, organizing and managing all ICT and working activities in the company plus for implementation
of the new IS (Project management, analysis workshops organization, software and infrastructure support and training
management).
Avg.2006 – July. 2008, Credit Agricole Life (Credit Agricole Group), Belgrade
IT & Organization Manager
Involved in development of IT strategy and leading organization of business analysis, support and testing
(Development, Functional and User Acceptance Test) with outsourcing company (Siemens IT Systems) and CA
Life expert staff (Gen. Manager, Actuary, Accountant, Underwriters) in the creation of the IS for the first Bank-Insurance
project in Serbia, between Ca Life and Meridian Bank. Responsible for organizing all ICT activities in the company: ICT
support, outsourcing support (Change Requests, Proposal Requests...) according to ITIL standards, equipment acquisition,
writing working procedures and user manuals and managing insurance control reporting to the National Bank of Serbia. Also
managed basic DB SQL Server 2005 administration and reporting, designed and implement Training programme for
organizational and IT skills improvements. Together with General Manager, I was involved in decision making, strategy
development and organization of all activities in the company. I was able to combine my knowledge and experience in IT,
management, economy and finance.
Dec.2004 – Avg. 2006 First Global Brokers (Proton Investment Bank Group), Belgrade
IT AnalystDesignerDeveloper and CIO
Responsible for analyzing trade market functions and maintaining and upgrading design and applications of brokerage IS
Gendex, which was used in the company. It was built in Oracle Developer 6i and Delphi 7, on Oracle 10g DB. Also worked
closely with finance department, maintaining accounting software and designing of reports and financial statements
generation for government, management and the Group (Balance sheet, Income statement, Cost analysis, Cash flow
analysis ...). Designed and developed reporting system and training programme (with implementation) for improvements of
IT skills.
Jan.2002 – Dec. 2004. Pupin Telecom DKTS (Pupin Group), Belgrade
System Analyst & Designer, responsible for the Sales Orders IS subsystem (2002-2004)
Oracle Developer (Forms & Reports, 5, 6i) (2002-2004)

4. Member of Oracle Developing Team which was maintaining and upgrading Telis IS, used within company. Responsible
for Sales Orders IS subsystem, which included system analysis, DB design (Oracle Designer), application and report
development (Oracle Developer 6i (Forms & Reports)) on Database Oracle 8i, writing user manuals and conducting user
training.
1997 – 2002 SDC International (Software Development Centre), Belgrade
VA Gen. Smalltalk CSP Developer (2001-2002)
Magic Developer (2001-2002)
Member of Magic Developing team which developed IS for PanonijaSped Shipment Company (Magic 7.1 and BTRIEVE).
* * *
VA Gen. Smalltalk CSP Developer (1998-2001)
ErWin ModelMart Administrator (1998-1999)
SQL Server AdministratorDeveloper (1998-1999)
Member of Visual Age Developing team, which developed Universal IS for the Republic Bureau for Labour Market
(Ministry of Labour of Republic of Serbia). The project development platform was IBM Visual Age Smalltalk as front-end
tool plus CSP for server-side programming with data on UDB DB2 DB. (> 400 apps & >700 tbls). Contribution
approximately 20 percent of the total number of applications (82/400).
* * *
Magic-SQL Server System TechnicianEngineer (1997-1998)
SQL Server AdministratorDeveloper (1997-1998)
Magic Developer (1997-1998)
Member of Magic group which developed IS for "Jugopetrol Kotor" oil company. It was developed in Magic 7.1 with data on
BTRIEVE and MS SQL Server 6.5. Beside Magic Developer, additional roles were MS SQL Server Administrator, Store
Procedure Developer and System EngineerTechnician which included system and communication integration
between Magic Gateway and SQL Server 6.5.
1993 – 1997 SDC - CIP (System Dynamics Corporation Europe - CIP), Belgrade
Crystal Reports Developer (1996-1997)
NT Administrator (1996-1997)
SQL Server AdministratorDeveloper (1996-1997)
Server side member of a team which developed IS "Delfin" for construction companies. It was developed in Visual Basic 5.0
with data on MS SQL Server 6.5. Main responsibility was SQL Server AdministrationDevelopment and report development
in Crystal Reports 5.0.
* * *
FoxPro Programmer (1994-1996)
ICT Technician (Hardware & Software) (1994-1996)
FoxPro Junior Programmer (1993-1994)
Member of FoxPro group which successfully developed Multilingual Enterprise IS "MOZAIKUS" for mayor companies.
"MOZAIKUS" was multilingual (instantly) and included Production, Accounting, Purchase Orders, Sales Orders, Retail
management, Inventory, Price Cost, Planning and other sub modules. It was developed in FoxPro 2.6 for Dos (>500 apps &
>200 tables). Contribution was above 20 percent of the applications (133). Also worked with customers as installer.
Finished projects (Summary)
IS Mozaikus (ERP IS for large companies) – SDC CIP
IS Delfin (IS for construction companies) – SDC CIP
IS for Jugopetrol Kotor (Oil company) – SDC International
JIS RZTR (ERP IS for Ministry of Labor of Republic of Serbia) – SDC International
IS Telis (Telecommunication products production IS) – Pupin Telecom DKTS
IS Gendex (IS of Proton Investment Bank from Athens/Greece) – First Global Brokers
IS LifeIns (Bank-insurance IS) – Credit Agricole Life
PCA – BI Bank Provision Solution – Pexim Solutions
Serbian Tax Admin. Contact Centre, Tax Registration IS and Tax Accounting IS – Human Dynamics, STA
Languages
English (fluently), German (intermediate) and Russian (intermediate).

5. Personal Information
Born in 1973 in Zagreb, Croatia and moved to Belgrade, Serbia in 1982. Started to interest in computers even as a teenager,
attended and successfully finished Basic programming course in the age of 13. Aspiration towards informatics determined
later education, High school (Mathematics-Programming Associate), College (A.A.Sc. in C.Sc., average grade 8,05) and
University (Bachelor of Economics in IT area). In 2003., Finished Faculty for Management studies, in Megatrend University
Belgrade, with the average grade 9.66 (Best student in 3rd and 4th year). In that time, also finished 3 German language
courses: Beginner, Intermediate 1 and Intermediate 2 (3/6). Later, showed greater interest in Management and Economy,
started postgraduate studies in Faculty for Economy, Finance and Administration - fEFA (MBA) and finished it as the best
student (12 exams, average grade 9,58). In March 2010, finished Master’s Dissertation “Balanced Scorecard and Business
Intelligence, possibilities in Serbia”. Also, constant focus are the latest developments in information systems, databases,
Business Intelligence, finance and micro and macro economy.
Contact Information
Address: Serbia, 11000 Belgrade, Bulevar M. Milankovica 182/8 Novi Beograd
Phone: +381 11 6140-321 (Home) ; +381 64 114-9828 (Mobile)
E-mail: rgoran73@verat.net; rgoran73@yahoo.com
Web page: http://users.scnet.rs/~rgoran/
Convenient time to call me at my home is 19h - 22h (GMT +1) on working day or any time on weekend.
I am available on mobile phone non-stop.

6. Personal Information
Born in 1973 in Zagreb, Croatia and moved to Belgrade, Serbia in 1982. Started to interest in computers even as a teenager,
attended and successfully finished Basic programming course in the age of 13. Aspiration towards informatics determined
later education, High school (Mathematics-Programming Associate), College (A.A.Sc. in C.Sc., average grade 8,05) and
University (Bachelor of Economics in IT area). In 2003., Finished Faculty for Management studies, in Megatrend University
Belgrade, with the average grade 9.66 (Best student in 3rd and 4th year). In that time, also finished 3 German language
courses: Beginner, Intermediate 1 and Intermediate 2 (3/6). Later, showed greater interest in Management and Economy,
started postgraduate studies in Faculty for Economy, Finance and Administration - fEFA (MBA) and finished it as the best
student (12 exams, average grade 9,58). In March 2010, finished Master’s Dissertation “Balanced Scorecard and Business
Intelligence, possibilities in Serbia”. Also, constant focus are the latest developments in information systems, databases,
Business Intelligence, finance and micro and macro economy.
Contact Information
Address: Serbia, 11000 Belgrade, Bulevar M. Milankovica 182/8 Novi Beograd
Phone: +381 11 6140-321 (Home) ; +381 64 114-9828 (Mobile)
E-mail: rgoran73@verat.net; rgoran73@yahoo.com
Web page: http://users.scnet.rs/~rgoran/
Convenient time to call me at my home is 19h - 22h (GMT +1) on working day or any time on weekend.
I am available on mobile phone non-stop.