4. 4
HR As A Partner For Business Growth
Talent Management &
Development
Achievement Oriented
Org. Culture
Employee Engagement
Team Building
Interventions
Leadership
Competencies Strategy
360 degree Feedbacks
Development Paths for
Leadership
Focus on Behavioural
Framework – SMILE
Strengthening the PMS
Performance Linked
Recognition
Capturing Voice Of
Employees
EE Survey
Employee Engagement
Interventions
Employee Connect
Success Stories
5. 5
HR As A Partner For Business Growth
Performance
Enhancement
Strategic Workforce
Planning & Alignment
Performance Review
through KPIs.
L & D Interventions
Recognition Platforms
Up-gradation of
academic knowledge
Right person at right
place
Alternative staffing
Succession Planning
7. 7
Current State
Silo working among group companies
Absence of required leadership competency strategy
Culture of risk aversion and reactive-ness
Future Need
Walk the Talk - 'Everything's great, we are a part of
family and we all get along, it's one big team passion‘;
Effective communication; culture of gratitude; sharing
organizational growth stories.
Build foundational leadership skills in the organization
Develop a culture of risk taking and culture of
innovation
1. Talent Development & Management
Our leaders need to think differently to address the new and complex world that we
face. We will review our leadership initiatives to ensure leaders have the support
mechanisms to enable them to tackle the internal and external challenges ahead. This
will include defining the leadership ethos and style we want our leaders to possess and
demonstrate, identifying shifts that need to take place, and defining the leadership and
management strategy for the Executive and Management Teams
8. 8
How are we going to achieve this? 2015-16 2016-17 2017-18
Focus on Team building intervention
a) Recognizing and building on each other strengths – Exploratory
interviews - This usually produces "aha" moments for both.
b) Brainstorming sessions and focus groups
c) Cross Functional Teams for Projects
d) Enhance trust within team members by sharing and guiding success
stories across the unit locations through Story Boards.
Q1
onwards
Develop and implement a leadership competency strategy.
a) Define the talent requirement across the level
b) Development of Leadership development programs – Senior
Leadership – 20 TML
c) Middle Level development program – STAR Performers – 60 No.
Q1
onwards
Identification of management competency gap through :
a) 360 Degree Feedback Process – Department Heads & Above
b) Development Centre (TML and STAR Performer)
c) Psychometric Assessment
Q2 - Q3
Action Plan – Talent Development & Management
9. 9
How are we going to achieve this? 2015-16 2016-17 2017-18
Creation of development path of leadership and management styles by :
a) Individual development plans
b) Training Program on “ Fear Of Failure” – 20 TML
c) Coaching & Mentoring initiatives through neutral coach - TML
d) Experiential Learning program (project based)
Q4
Onwards
Implementation and monitoring of Development Journey
a) Association with renowned management institutions – STAR
Performer
b) Project based performance assessment of experiential learning – TML
Q2
Onwards
Action Plan – Talent Development & Management
11. 11
Current State
We have had reviewed our existing organization
culture and identified a set of organizational values
and desired/ required culture
A number of teams are functioning well individually.
Inconsistency in group HR policies and procedures
Future Need
Defining ways of embedding our core values in our day-to-
day working.
Having systems in place that improve the sharing of
information across the teams so that we have quick access
to critical knowledge and don’t duplicate effort.
Identifying disconnects between that is required versus
what employees & teams are actually delivering
Culture of appreciation and recognition
Homogeneous group HR policies & Processes
2. Achievement Oriented Organizational Culture
To ensure we are fit for the future, we need to encourage our desired culture across all
components of the Group. We will review our Group culture and identify the systems
and processes that ensure consistency with the Business Plan.
12. 12
How are we going to achieve this? 2015-16 2016-17 2017-18
More focus on implementation of behavioral framework (i.e..Core Values)
through SMILE program
a) SMILE social contract actioin points completion
b) Identification and promotion of core values through Core Values
champions across the units.
Q1 – Q4
Review and monitor the current performance management systems
a) Manage individual alignment with Org. goals through KPIs
b) Monthly KPI’s review mechanism at all business units
c) Timely annual appraisals Q4
Q1
Q4
Q1
Q4
Working with managers to ensure timely performance linked recognition.
a) Quarterly Feedbacks session mechanism for staff
b) On-Spot recognition program
Q1
onwards
Communication of homogeneous HR policies, processes and procedures Q1
onwards
Develop the Corporate and business units linkage
a) Roles & Responsibilities – Till Department Heads (75 No.)
b) RACI Matrix
By the
end of Q2
Develop the framework of capturing voice of employee.
a) Communication Session – Once in a month
b) One to One meeting with department heads – 2 meetings per year
Q4
onwards
Action Plans - Achievement Oriented Organizational Culture
14. 14
Current State
Annual employee engagement survey, administered in
November 2014
Surveys results are recorded & analyzed at Corporate
Level systematically and identification of highlighted
issues
Business Units are encouraged to develop and
implement action plan in addressing issues
highlighted in the survey
Future Need
Further improving communication with the staff and to
support two way communication, ensuring that all our
staff, including ‘hard to reach groups’, are encompassed.
Encouraging and enabling meaningful and timely
consultation with the staff over major policy
Developing a culture of continuous improvement by
providing training and development opportunities.
Encouraging the involvement of staff in decision making at
all levels across the organisation.
3. Employee Engagement
There is a need to engage with our employees so that they feel a vested interest in the
organization's success, and are both willing and motivated to perform to high levels. We
will utilize participative techniques and methodologies, such as focus groups, surveys,
staff leading on projects, and large scale interventions, to co-create a future with staff.
15. 15
How are we going to achieve this? 2015-16 2016-17 2017-18
Undertake detailed diagnostics to get assessment of our culture.
a) Employee Engagement Survey - Annually
b) Identification & implementation of required action plan from
Employee engagement survey
Q1
onwards
Engagement Calendar
a) Monthly engagement theme at unit locations
b) Informal employees get-together
c) Annual formal get together at Group Level – SKH Emerge
d) Annual sports celebration at units
Q1
Q4
Q4
Develop platform for Voice of Employee -
a) One-on- one discussion of star performers with VC & CEO
b) Team meetings with VC & CEO
c) Bi-annual Town Hall Meetings at units with the CEO
d) Skip level Meeting – Managers & above
e) Employee feedback mechanism w.r.t. experiences, Policies etc
Q2
onwards
Action Plans - Employee Engagement
16. 16
How are we going to achieve this? 2015-16 2016-17 2017-18
Strengthen exit interviews to gather insight into why people are
leaving and to address any issues identified
a) All exit interviews (AM & above by Corp. HR).
Q4 onwards
Introducing new methods of recognizing success for on-off impact
success stories, consistent high achievers and those staff that excel
in their role.
Q2
onwards
Schedule a series of department visits by Executive Members to
promote visibility and engagement.
Q1
onwards
Action Plans - Employee Engagement
18. 18
Current Position
We have two appraisal processes - one for senior
managers and one for general staff.
A number of training initiatives are delivered to
support managers and staff in their participation in
the annual appraisal process.
What we need to focus on
Aligning and integrating processes, including financial
planning, budgeting and people management, as well as
business intelligence and analytics.
Ensuring that the performance enhancement processes
are meaningful for staff across the organisation
Skill Up gradation of employees
4. Performance Enhancement
The organizational performance landscape has shifted enormously. This requires a need
to review our current performance management frameworks. We will design, develop
and implement frameworks that support individual and organizational effectiveness and
growth.
19. 19
How are we going to achieve this? 2015-16 2016-17 2017-18
Review the current performance review systems through monthly KPI’s
review mechanism at all business units
Q1
onwards
Deliver a suite of learning and development interventions that will
equip managers and employees with skills to perform effectively.
a) Annual Training need identification through PMS
b) Monthly Corporate training calendar as per TNI
c) Measuring effectiveness on regular basis
Q1
Onwards
Device and develop mechanism to recognize and reward our people
a) Good job done note
b) Appreciation from HOD/ Plant Head/ Corp Heads
(Formal/Informal)
Q2 onwards
Actively seeking opportunities to participate in external award and
recognition events to celebrate the work of our teams
Q1
onwards
Association with renowned technical & management institutions for
academic up-gradation – STAR Performer
Q1
onwards
Review and enhance our feedback mechanisms related to employee
experience
Q1 onwards
Action Plans - Performance Enhancement
21. 21
Current State
No Succession Planning in place for critical positions
There are no organizational high level guidelines
on workforce planning, and so there are variations
in practice across the organisation
Future Need
Approach succession planning by supporting the
development of individuals while meeting the future skills
requirements of the group
Ensuring that we have relevant human resources to
diversify our offer and can survive in this competitive
environment.
Retaining high performing staff
Rewarding exceptional performance.
5. Strategic Workforce Planning & Realignment
Having a range of workforce planning initiatives and processes in place will ensure we
have a motivated workforce. With the right framework, we will identify, harness and
retain people with the skills and potential to move the organization forward
22. 22
How are we going to achieve this? 2015-16 2016-17 2017-18
Identify workforce planning strategies to have right people at right
place
a) Defining detailed job description for unique positions
b) Recruitment & selection as per organization values - Culturally Fit
c) Design and implement retention strategy
Q2 Onwards
Explore the opportunities to be more innovative by considering
alternative staffing options–
a) Introduction of OETs at the shop floor – Annual Basis
b) GETs hiring – Annual Basis
c) ITI’s hiring – Annual Basis
Q4
onwards
Introduce the succession planning initiatives
a) Identification of critical positions across the org. – Top 15
b) Internal development, movement and external hiring for the same.
Q3 onwards
Match the profile of our people with the skills, expertise-
a) STAR Performer to be ensured with their career ladder plan
b) Star performer retention and engagement plan
Q2 onwards
Developing and aligning the people dashboard to identify potential
areas of concerns and opportunities
a) Manpower headcount dashboard
b) Sales per manpower dashboard
Q4
onwards
Action Plans