Rockwell Collins is an aerospace engineering organization developing safety critical systems for aircraft flight decks and communications. Our regulatory processes require unique tool solutions for configuration control, traceability, and quality oversight. Application Lifecycle Management (ALM) is a highly integrated engineering tool platform built upon Atlassian products, vendor plugins, and internally developed plugins like Auto-Issues-Creation, project defined custom fields, quality assurance metrics and many more. We support 7,000+ engineers with common workflows, training, and customer support. It might be easier for organizations like Rockwell Collins to remain in legacy tools, but the benefits with ALM for collaborative design and development are overwhelming. I will describe the unique needs we have addressed, the challenges we faced, and the benefits our engineering teams are enjoying. Products covered: JIRA Software, Confluence, Bamboo, Fisheye / Crucible

1. BONNIE BEYER • PROJECT MANAGER • ROCKWELL COLLINS
Application Lifecycle Management
at Scale

2. PREPARATION
ROCKWELL COLLINS
TOOLS
PEOPLE
Agenda
JOURNEY

3. Rockwell Collins
Building Trust Every Day

4. Communications
with South Pole
expedition in 1933

5. !
That’s one small step for man, one giant leap for mankind. !
- Neil Armstrong, Apollo 11!

6. First GPS signal
received in 1977

7. Rockwell Collins Systems transmit nearly
of USA and allied military airborne
communications
70%

8. !
Rockwell Collins avionics are on nearly every air
transport aircraft in the world

9. !
Rockwell Collins
Building Trust Every Day

10. Customer Requirements!
Detailed Requirements!
Architecture & Design!
Code & Tests!

11. Product Lifecycle
Bid &
Proposal!
Engineering
Operations
Programs
!
Build &
Support!
!
Design &
Development!
Program Managers
Contracts
Marketing
SW, HW Engineers
Management
Quality & Certification Customer Service
Factory
Repair Centers
ALM Supports
• !

12. Preparation

13. Global connectivity
and collaboration
Project centric
information sharing
Up-to-date,
current tools
Engineering Needs ...
001101101010011101
?

14. Rapid Adoption
Evaluation Criteria
Options Considered
35 tools reviewed, narrowed to 8,
and then to Atlassian
30 categories including integration,
scalability, performance, security
Pilot team results led to
unprecedented rates of adoption
Trade Study

15. Atlassian Tools Project Centric Toolbar Plugins
ALM Design
JIRA, Confluence,
FishEye, Crucible,
Bamboo, Crowd!
Navigation between
tools while maintaining
project context!
Some purchased and
many developed
internally!
!

16. Documentation
Links to Atlassian
Internal User Guides
Quick Start Guide
• !
• !
• !

17. Toolbar Access
Project request and support
immediately available
!
Project Creation
Includes consultation for project specific
tool needs, workflows, permissions, etc.
!
Instructor Led Training
Required for all team members –
engineers, leaders, admins
Onboarding & Training

18. Infrastructure
Automated monitoring and alerts
Analytics to keep ahead of demand
Service notices integrated into ALM toolbar

19. Workflows
Project schemes and issue types
for the type of work performed
ProductDesign&Development
Internal Tool Development
Project Management

20. Tools

21. ManagementAutomationProcess Requirements Configurability
Over 30 Plugins Developed Internally
Design assurance,
export compliance,
certification, and more
Auto-creation, transition,
conversion, and other
“easy buttons”
Project unique
configuration for fields,
processes, templates
Project planning, status
reporting, and scope
management

22. Issue Links
Visualization
View dependencies
Select link depth and type
Option to view on timeline

23. Auto-Issue-Create
Project configurable
Create and link issues
Populate fields

24. Build Mapping
Filter based,
zoom and print
Issue count, original
estimate or story points
Status select/deselect

25. Status Reporting
Predictive Data
Hover-over status,
optional formats
Click-through to search

26. Quality Metrics
Analyze defect source
and impact
Based on enterprise
workflows
Defects include re-open
in issue history

27. Risk & Opportunity Management
Calculated cost and
schedule impacts
Project configurable
impact models
Isorisk charts with
linking

28. People

29. !
Support
Full-time Team
Toolbar Access
Change Control Board!

30. ALM Releases
Frequent Deployments
Plugin and workflow updates are
deployed on 3 week sprint cycle
!
ALM Versions
Major versions for Atlassian major
upgrades, minor on plugin updates
!
Documentation
User Guides updated and linked
from Release Notes

31. Rockwell Collins Atlassian User Group
Community of Practice
Monthly meetings for Rockwell
Collins employees
!
User Selected Topics
Quality assurance metrics and
gadgets, Risk Management….
!
Exchange Tips & Tricks
Sharing best practices between
teams and organizations

32. Announcements Feedback Interaction
Communication

33. Journey

34. Engineering teams started winning
Lean Achievement Awards
Reductions in costs
30% 25%Fewer defects

35. By the Numbers
Over 7000 users, 900 projects,
2600 spaces, 470K issues, 1.5M pages
ALM Scale is
Multifaceted

36. Workflow Complexity
By the Numbers
Over 7000 users, 900 projects,
2600 spaces, 470K issues, 1.5M pages
Both collaborative and complex
process requirements supported
ALM Scale is
Multifaceted

37. Customizations
Workflow Complexity
By the Numbers
Over 7000 users, 900 projects,
2600 spaces, 470K issues, 1.5M pages
Both collaborative and complex
process requirements supported
Over 30 plugins developed
internally
ALM Scale is
Multifaceted

38. 10,000+ Users Integrated
Workflows
Mobile Access
What’s Next?

39. ROADMAP
Integrated product development start-to-finish

40. ROADMAP
Integrated product development start-to-finish
Powerful collaboration with end customers

41. ROADMAP
Integrated product development start-to-finish
Powerful collaboration with end customers
Fully engaged international workforce

42. Be Prepared
Understand your end user needs
and be prepared to answer them
Lessons
Learned

43. Common Workflows
Be Prepared
Understand your end user needs
and be prepared to answer them
Workflows defined for different
processes, not different teams
Lessons
Learned

44. Communication
Common Workflows
Be Prepared
Understand your end user needs
and be prepared to answer them
Workflows defined for different
processes, not different teams
Collaboration to maximize benefits
for ALM teams
Lessons
Learned

45. Engineering teams started winning
Lean Achievement Awards
Reductions in costs
30% 25%Fewer defects

46. Thank you!
BONNIE BEYER • PROJECT MANAGER • ROCKWELL COLLINS