2. Art of Collaboration
How Atlassian Makes
Its Wiki Sticky
Lessons in practical wiki husbandry
John Rotenstein
Business Intelligence Manager, Atlassian
john.rotenstein@atlassian.com
Monday, June 18, 12
27. g
The Sticky Web Matrix
Long
Length of visit
Short
Rarely Often
Frequency of visit Based on data from Nielsen.com (Jan 2012)
Monday, June 18, 12 Often
28. g
The Sticky Web Matrix
Long
Length of visit
Short
Rarely Often
Frequency of visit Based on data from Nielsen.com (Jan 2012)
Monday, June 18, 12 Often
29. g
The Sticky Web Matrix
Long
Length of visit
Short
Rarely Often
Frequency of visit Based on data from Nielsen.com (Jan 2012)
Monday, June 18, 12 Often
30. g
The Sticky Web Matrix
Long
Length of visit
Short
Rarely Often
Frequency of visit Based on data from Nielsen.com (Jan 2012)
Monday, June 18, 12 Often
31. g
The Sticky Web Matrix
Long
Length of visit
Short
Rarely Often
Frequency of visit Based on data from Nielsen.com (Jan 2012)
Monday, June 18, 12 Often
32. Iâm no female
robot,
Iâm an email
robot!
Monday, June 18, 12
33. Iâm no female
robot,
Iâm an email
robot!
Monday, June 18, 12
35. g
The Sticky Web Matrix
Long
Length of visit
Short
Rarely Often
Frequency of visit Based on data from Nielsen.com (Jan 2012)
Monday, June 18, 12 Often
36. g
The Sticky Web Matrix
Long
Length of visit
Short
Rarely Often
Frequency of visit Based on data from Nielsen.com (Jan 2012)
Monday, June 18, 12 Often
37. g
Long
Length of visit
Short
Rarely Often
Frequency of visit
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38. g
Your Sticky Web Matrix
Long
Length of visit
Short
Rarely Often
Frequency of visit
Monday, June 18, 12 Often
39. g
Your Sticky Web Matrix
Long
Length of visit
Short
Rarely Often
Frequency of visit
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40. g
Your Sticky Web Matrix
Long
Length of visit
Short
Rarely Often
Frequency of visit
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41. g
Your Sticky Web Matrix
Long
Length of visit
Short
Rarely Often
Frequency of visit
Monday, June 18, 12 Often
42. g
Your Sticky Web Matrix
Long
Length of visit
Short
Rarely Often
Frequency of visit
Monday, June 18, 12 Often
43. g
Your Sticky Web Matrix
Long
Length of visit
Short
Rarely Often
Frequency of visit
Monday, June 18, 12 Often
44. g
Your Sticky Web Matrix
Long
Length of visit
Short
Rarely Often
Frequency of visit
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45. g
Your Sticky Web Matrix
How
sticky
Long
Length of visit is your
wiki?
Short
Rarely Often
Frequency of visit
Monday, June 18, 12 Often
49. Reasons for having a wiki...
⢠HR Manuals
⢠Project Management
⢠Software Development
⢠Process Documentation
⢠Knowledge Management
⢠Asset Tracking
Monday, June 18, 12
50. Reasons for having a wiki...
⢠HR Manuals
⢠Complete projects faster
⢠Project Management
⢠Avoid duplicated work
⢠Software Development
⢠Share knowledge
⢠Process Documentation
⢠Collaborate on work
⢠Knowledge Management
⢠Find the right information
⢠Asset Tracking when you need it
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53. Can you state the purpose
of your wiki?
Monday, June 18, 12
54. Atlassianâs corporate wiki:
To provide current and future staff with easy access
to Atlassianâs conďŹdential corporate knowledge and
to enable interaction amongst Atlassians worldwide.
Monday, June 18, 12
55. Atlassianâs corporate wiki:
To provide current and future staff with easy access
to Atlassianâs conďŹdential corporate knowledge and
to enable interaction amongst Atlassians worldwide.
Monday, June 18, 12
56. Atlassianâs corporate wiki:
To provide current and future staff with easy access
to Atlassianâs conďŹdential corporate knowledge and
to enable interaction amongst Atlassians worldwide.
Monday, June 18, 12
57. Atlassianâs corporate wiki:
To provide current and future staff with easy access
to Atlassianâs conďŹdential corporate knowledge and
to enable interaction amongst Atlassians worldwide.
Monday, June 18, 12
58. Measurable goals
â First place to look for corporate information
â Default place to store internal company information
â Access daily
â Participate weekly (comment, share)
â Create content monthly
Monday, June 18, 12
89. Meeting Minutes
results
â Use a go od title for improved search
â Use labe ls an d the ContentByLabel macro
y them
â@ mention attendees to auto -notif
people
â âShareâ the page w ith interested
Monday, June 18, 12
110. Facebook emails - which is better?
Hi Denise, Sign in to Facebook
You havenât been back to Facebook recently. There are a few things and start connecting
that have been happening while you were gone.
Hi Denise, Update
Sign in to Facebook
You havenât been back to Facebook recently. You have received and start connecting
notiďŹcations while you were gone.
Update
12 photo tags
Thanks,
The Facebook Team
To login to Facebook, follow the link below:
http://www.facebook.com/in/?home.php&mid=3e9524G1G2bf7k
Thanks,
The Facebook Team
Just one link To login to Facebook, follow the link below:
http://www.facebook.com/in/?home.php&mid=3e9524G1G2bf7k
Lots of information
Hadoop2010: Large-Scale Analytics at Facebook
Monday, June 18, 12