At Atlassian, we strive to improve how our engineering, marketing, service and IT teams work together. We believe great teamwork is the result of shared goals, effective communication, and clear and transparent processes. Learn how Atlassian helps teams work better together. This presentation shares our newest product features and illustrate how they help us get more done.

1. Great teamwork gets more done

2. RoadTrip Team

3. Teams successful?What makes

4. of SuperstarsTeam

5. Spain - WorldCup 2014
Team of Superstars

6. Good teamwork ?

7. Secret formula of great teamwork

8. common
goals
communication
trust transparency
diversity
?
deliver
Secret formula of great teamwork

9. can help!

10. 4 Things teams have in common
Organize Work Do WorkDiscuss Work Done

11. Winding path
“When is this project
complete and what’s
holding it up?”
“I was traveling. What
was discussed?”
“Where is the latest
version of DOC?”

12. Smoothing the path
“When is this project
complete and what’s
holding it up?”
“I was traveling. What
was discussed?”
“Where is the latest
version of DOC?”

13. Organize Work Do WorkDiscuss Work

14. Organize Work
DoDiscuss Work

15. Easy Process
ToDo Progress DoneReview

16. In a timeline
ToDo Progress DoneReview

17. In JIRA
ToDo P DoneR
Review
Progress

18. The ‘not up-to-date’ problem
I have more important stuff to do

19. The ‘not up-to-date’ problem
What’s the
current state of this
sprint?

20. The ‘not up-to-date’ problem
JUST LET ME CODE!
Are you
done? I’d like to
start testing
What’s the
current state of this
sprint?

21. How to make updating issues
easier?

22. Mind Controlled Board

23. Touch Controlled Board

24. Don’t do status updates
Assistant

25. + +
We have all the information

26. TO DO IN PROGRESS IN REVIEW DONE
Branch
Commit
Pull Request
Open…
Pull Request
… Merged

27. TO DO
IN PROGRESS
IN REVIEW
DONE
Your workflow
Review
created, submitted,
closed rejected…
Pull Request
created, merged,
declined, reopened
Commit
created
Branch
created
Automatically triggered

28. Improving teamwork
Teamwork status is always up-to-date
Less interruptions for developer
Organize Work

29. Continuous Delivery is great!
One feature Small code
change
Verified Quality Fast Feedback

30. Continuous Delivery is great!

31. Continuous
Delivery
Releases
* Atlassian Event Survey
9%*
91%
*

32. Features? Code? Quality?
Releases

33. Panic Pray
or

34. Features Code Quality
Release

35. High level overview

36. Issues

37. Development

38. Warnings
52

39. Unreviewed Code
52

40. 52
Unreviewed Code

41. Failing Builds

42. Better sleep

43. Improving teamwork
Better visibility of teamwork for the release
More confident
Less manual work
Organize Work

44. team game
different roles
extremely agile

45. You should have a plan!

46. Tracking strategic initiatives
requires
manual
updates
not easily
accessible for
everyone

47. “I need a project
report from you for
the executive
meeting in 2 hours”
your boss

48. Strategic
initiatives
Issues / Epics
Versions
Projects

49. Issues / Epics
Versions
Projects
Strategic
initiatives

50. How we use
to plan & track

56. Version 2.0?

59. Connect
plan to
reality
Automatic
updates
Visibility
across
teams

60. Improving teamwork
Share a common goal
Tearing down silos: visibility on other teams progress
Less manual work
Organize Work

61. Organize Work
DoDiscuss Work

62. Organize Work Do
Discuss Work

63. You have a problem?

64. Employee
Get the job done
IT Support
Make more users happy
Developer
Develop great software

65. Employee IT Support Developer
40%

66. Employee IT Support Developer

67. HR - Employee

71. HR Employee
Service Operation
Marketing Employee Legal Employee
Finance Employee

72. 1:05

73. Andreas Knecht could you please take a look at it from the development side of things?
David Angot
Service Engineer
Mike Howells
Release Manager

74. Andreas Knecht
JIRA Developer

75. Matt Hunter
Service Engineer

76. 0:58
0:06
Matt Hunter
Service Engineer
Andreas Knecht
JIRA Developer
Mike Howells
Release Manager
David Angot
Service Engineer

77. 1:05
0:58
0:06

78. JIRA Agile Tab is missing
Atlassian Cloud
RESOLVED
Status changed to Resolved with resolution Fixed Today 7:45am
David Angot Today 7:45am
The Agile tab is now back. Sorry for the problems this might have
caused

79. Easy!Every team is a
service team

80. Experience
team

81. Legal
team

82. Marketing
team

83. Improving teamwork
Cross team communication
Transparent progress
Discuss Work

84. I need help now!

86. get answers from the experts
all the topic experts in one room

87. the team is already working on it!

88. !ask the knowledge base first!

89. Service Rooms
Instant
help
All the
experts
Self
service

90. We really need help now!

91. Critical collaboration?
Everyone in one room!

92. Discuss solutions

93. Create a new room

94. Create a new room

95. Logan Buckler
room topic links
to the issue

96. Logan Buckler
invite stakeholder

97. William Paoli
Jenn Erwin
Logan Buckler
joining the party

98. William Paoli
Jenn Erwin
Logan Buckler
discuss solutions

99. William Paoli
Jenn Erwin
Logan Buckler
new people can
browse the
history
Issue resolved

100. HOT Rooms
Instant
Setup
Connect
the right
people
Get back
in time

101. The build
failed
New blocker
issue
Exception
on server
Personal inbox

102. The build
failed
New blocker
issue
Exception
on server
Team inbox!

103. System
Notifications
Discussions+

104. System
Notifications
Discussions+
Integrations HipChat+

105. 7
TOP
used by the HipChat Team
Integrations

106. 7 Customer Feedback
One team
let your team know
Another team

107. 6 Analytics
how good are we?

108. 5 Exceptions
take action
https://www.hipchat.com/integrations

109. 4 Deployments
see what’s out there
https://www.hipchat.com/integrations

110. 3 JIRA Notifications
decide to take action
https://www.hipchat.com/integrations

111. 2 Pull Requests
Everyone knows
(no excuse)
https://www.hipchat.com/integrations

112. 1

114. 1 Build Server
update everyone & discuss problems
https://www.hipchat.com/integrations

115. Integrati ns
on

116. Improving teamwork
Transparent communication for the team
Instant connection to other teams (no silos)
Fast updates & decisions
Discuss Work

117. Server
Now also on your own

118. Organize Work Do
Discuss Work

119. Organize Work
Do Work
Discuss Work

120. The software developer way
of getting to done as a team

121. Working on Code Discussion Resolving Issue
Good code is a team effort

122. The #1 tool
for collaborating on content?

123. I added the comments
in context
I wrote my
comments as text,
here’s my version
_draft_paul
Here is the new
_final_final version.
Please review again
I added comments to
an older version.
I didn’t know that
there was a newer
one
I changed everything,
but forgot to turn on
‘track changes’
The document collaboration pain scale

124. One Place - Latest Version - Track Changes

125. Getting from draft to final

128. Ken

136. Sven

142. Rudy

148. Inline Comments
Contextual Collaborative Productive

149. Inline Comments
+
Page Comments

150. 6
2
2

151. Text
we’re missing Alistair!
Our Team

161. Sven

172. File Collaboration
Beautiful Versioned Productive

173. Improving teamwork
Foster transparency in work
Faster feedback loops -> getting faster to done
Do Work

174. The super employee
JavaScript, Python…
build server, version control
monitor server maintain web page
UX + UI design
help customers
write press release

175. The super employees
JavaScript, Python…
build server, version control
monitor server maintain web page
UX + UI design
help customers
write press release

176. Teamwork
Development
Operations
IT-Help Desk
PR
Marketing
Designer
Infrastructure

177. Teamwork
Development
Operations
IT-Help Desk
PR
Marketing
Designer
Infrastructure
Organize Work
Discuss Work Do Work

178. is the team!
The super employee

179. Development Teams
Automatic
Transitions
Release
Hub

180. Development TeamsBusiness Teams
Automatic
Transitions
Release
Hub
JIRA
Portfolio

181. Development TeamsBusiness Teams IT Teams
Automatic
Transitions
Release
Hub
JIRA
Portfolio
JIRA
Service Desk

182. Automatic
Transitions
Release
Hub
JIRA
Portfolio
JIRA
Service Desk
HipChat

183. Every Team
Automatic
Transitions
Release
Hub
JIRA
Portfolio
JIRA
Service Desk
HipChat Inline
Comments
File
Collaboration
Every Team Every Team