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1
Online Fundraising Workshop
Budapest 2015
Kelly Zug
Introductions!
Would your current donors and community describe your organization the same way?
2
Who are
you? 
What do
you do?
Why is it
important?
Imagine if you had to explain your organization to a potential funder in
a clear and concise way.
What is GlobalGiving?
An online fundraising platform that
connects charitable organizations around the world
to a large network of individual and corporate donors
to raise money for their projects.
www.globalgiving.org
5
400,000+
Individual and Corporate Donors
$160+ Million
Since 2002…
Have	
  given….	
  
To…	
  
11,000+ projects with
organizations like YOURS
Through…	
  
2002
GlobalGiving
Founding Year
60+
Corporate Partners
2,400+
Organizations
around the world 
149
Different Countries
8
Corporate Partners
Gift Cards & Employee Giving Ÿ Cause-Marketing Ÿ International Vetting 

 

 
Disaster Relief 
 Ÿ Facilitation of Grants
11
Top Donor Countries
Current Projects in Eastern & Central Europe
6	
  
6	
  
6	
  
2	
  
2	
  
4	
  
4	
  
3	
  
3	
  
3	
  
9	
  
9	
  
1	
  
3	
  
30	
  
3	
  
4	
  
2	
  
What does GlobalGiving do?
13
	
  	
   	
  	
   	
  	
   	
  	
  
	
  	
   	
  	
   	
  	
   	
  	
  
Access and
visibility to
potential donors
worldwide
Tax Deductions
for U.S. Donors &
GiftAid for UK
Donors
1-on-1
Consultations
Frequent
Webinars and
Tools & Training
Blog
Multiple Bonus
Days
Feedback and
Donor
Management
Tools
Strategizing Help
for Fundraising
and Campaigns
Outreach for
Driving
Awareness and
Donors to our
platform
14	
  
GlobalGiving Sustainability
15 % Fee
2% Administration Fees
Keeps GlobalGiving sustainable as a
nonprofit to provide for you
Reliable connection with worldwide
donors and corporate partners
3% Credit Card Fees

Covers standard credit card fees
from donors’ cards

U.S. tax deductions for donations
10% Resources and Access that
Directly Benefit your Organization
Access to 400,000+ donors and 60+ Corporations

Donor Management Tools and Analysis

Free trainings, tools, and campaign strategizing

Free one-on-one consultations – call us anytime!

Calendar of Organization Campaigns & Matching Days

Gift Cards, Reoccurring Donations, and Tribute Giving

Rewards and benefits for being active

Continuous Innovation
The majority of our donors cover at least a portion of the fee
as they complete their donation.
Averages to 
9% Fee
Why Online Fundraising?
Why Online Fundraising?
17
Manage, expand,
and engage your
network of donors 	
  
One additional
tool to the
fundraising
strategies you
already use
	
  
Network of ideas,
tools, and
resources to
increase
effectiveness	
  
Boost funds,
transparency, and
awareness	
  
Difference between Offline and Online
Goals are still the same:
  Creating and maintaining relationships
  Building trust
  Delivering a message
  Giving people a reason to give
  Continuing to increase and share 

 your impact!
Strategizing Online
Online
Fundraising
Success
Your
Organization
STRATEGIZE
SHOW
APPRECIATION
ENGAGE
NETWORK
IDENTIFY &
EXPAND
NETWORK
BEFORE Strategizing, Consider:
  Past accomplishments of your organization
  Capabilities & background of staff
  Level of awareness and trust in the community
  Evaluation of present and potential network
21
Developing Your Strategy
  PLAN! Online Fundraising doesn’t just happen.
  Set realistic and measurable goals
•  Get 50 additional Facebook likes by a certain date
•  Get 3 additional donors by next month
•  Send out a monthly newsletter
  Plan annual calendar of campaigns
•  Helps prevent donor fatigue
•  Creates a SENSE OF URGENCY
23
Identify your Network
YOU
•  Identify your network and
the networks of your staff
•  Identify advocates to help
you spread the word
about your organization
•  Create a communications
plan
•  Brainstorm who would be
interested in your cause
CURRENT	
  
AND	
  OLD	
  
FRIENDS	
   UNIVERSITY	
  
PROFESSORS,	
  
PEERS,	
  AND	
  
NETWORKS	
  
INTEREST	
  
GROUPS	
  AND	
  
CLUBS	
  
PAST	
  &	
  
CURRENT	
  
COLLEAGES	
  
AND	
  JOBS	
  
FAMILY	
  
NEIGHBORS	
  
CHILDHOOD	
  TEACHERS	
  
CHURCH	
  GROUPS	
  	
  
SPORTS	
  TEAMS	
  
BOOK	
  CLUBS	
  
GYM	
  BUDDIES	
  
FAMILY	
  FRIENDS	
  
Effective Outreach & Engagement
•  Know your donors and why they give
•  Personalize and tailor communication & emails
•  Sort lists of donors (such as by past donation size or reasons for giving)
•  Give donors a clear idea of what money is being used for
Email is still the largest drive of online giving at 33%

27
Keep Up with Your Donors
28
Project Reports
Holiday Campaigns
Photo & Video
Competitions
Showing Donor Appreciation
  Send personalized thank you notes as soon as possible and personalize them
  Share photos and beneficiary stories in project reports and through social media
  Make donors feel like a crucial part of your organization and its success
46% of donors stop giving because they feel like their
donations are not recognized or appreciated!
Displaying your Project
31	
  
Brevity is key.
Put the
important
things first!
Be specific and
realistic on
how donation
will make
impact
Use powerful
and hopeful
imagery!
Evoke
empathy, not
sympathy
Photos 	
  Videos 	
  Sta=s=cs 	
  	
  
Personal	
  anecdotes	
  	
  	
  
Beneficiary	
  Stories	
  
32
Provides	
  meals	
  
	
  
Provides	
  for	
  one	
  child	
  
	
  
Trains	
  one	
  group	
  leader	
  to	
  start	
  
and	
  manage	
  KIDS	
  support	
  group	
  
Running	
  costs	
  for	
  one	
  group	
  	
  Summary	
  
Provides	
  a	
  welcoming	
  and	
  safe	
  place	
  for	
  children	
  affected	
  by	
  
their	
  parents’	
  alcoholic	
  substance	
  abuse.	
  We	
  run	
  aOerschool	
  
KIDS	
  groups	
  where	
  children	
  can	
  learn	
  and	
  	
  make	
  friends	
  in	
  a	
  
safe	
  environment	
  with	
  trained	
  group	
  leaders	
  and	
  mentors.	
  	
  
	
  
Compelling Project Page
Specific, 
action –
oriented
Description
Easy to understand,
jargon-free, project
specific
Close-up, 
High-resolution
photo
Tangible,
realistic,
varied
goals
Summary
Provide early education, breakfast, childcare, and psychological
services for 455 disadvantaged preschoolers in Mexico City Metro
Area whose working parents cannot afford them otherwise.
34	
  
GlobalGiving	
  UK	
  
How to Join GlobalGiving
Submit
Application
Due Diligence
Processing
Post a Project!
Pass through
the Open
Challenge!
www.globalgiving.org1
3
2
Documents to Complete an Application
  Certification of Government Registration
  Letter of Reference
  Program Materials
  Founding Document (with dissolution clause)
  Disbursement Information
  Financial Documents (2 years of financial statements and a current year budget)
  Names of senior staff and board members
GlobalGiving’s Terms and Conditions

We accept Google Translate as an acceptable English translation 
of these forms. Please send questions to applications@globalgiving.org
Succeed in an Open Challenge
  Test your online fundraising skills! Succeed and become a 
permanent partner with GlobalGiving

  Open Challenges occur multiple times a year!

March, June, September, and December

Requirements: Raise $5,000 (minimum) dollars from at least 40 unique donors

Duration: 1 Month (or 2 weeks)

At least one matching day during the 1 month period.

  Email further questions to inthefield@globalgiving.org
  Free 1-on-1 Consultation with a GlobalGiving staff member
15 Minute Break!
Some Ideas for the Open Challenge
  Map your potential network and those of your staff
•  Identify and reach out to advocates
  Have your most loyal donors contribute early!
  Connect with diaspora groups abroad
  Personalize emails 
  Prepare videos and stories to share
  Make donors an offer they can’t refuse
  Eat for a Cause, using local restaurants
41
Preparing for the a 1-Month Campaign
1.  Split into small groups, introduce yourself!
2.  Pick a project for the group to focus on
3.  Develop a strategy to raise (at least) $5,000 from (at
least) 40 donors in 1 month online
4.  What will you do Before, During, and After to make the
campaign a success and drive awareness
5.  Practice writing your concise project summary
Questions?
  Email further questions to
inthefield@globalgiving.org

  Free 1-on-1 Consultation 
with a GlobalGiving staff member
44

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GlobalGiving's Online Fundraising Workshop in Budapest, Hungary

  • 2. Introductions! Would your current donors and community describe your organization the same way? 2 Who are you? What do you do? Why is it important? Imagine if you had to explain your organization to a potential funder in a clear and concise way.
  • 4. An online fundraising platform that connects charitable organizations around the world to a large network of individual and corporate donors to raise money for their projects.
  • 6. 400,000+ Individual and Corporate Donors $160+ Million Since 2002… Have  given….   To…   11,000+ projects with organizations like YOURS Through…  
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  • 9.
  • 10. Corporate Partners Gift Cards & Employee Giving Ÿ Cause-Marketing Ÿ International Vetting Disaster Relief Ÿ Facilitation of Grants
  • 12. Current Projects in Eastern & Central Europe 6   6   6   2   2   4   4   3   3   3   9   9   1   3   30   3   4   2  
  • 13. What does GlobalGiving do? 13                                 Access and visibility to potential donors worldwide Tax Deductions for U.S. Donors & GiftAid for UK Donors 1-on-1 Consultations Frequent Webinars and Tools & Training Blog Multiple Bonus Days Feedback and Donor Management Tools Strategizing Help for Fundraising and Campaigns Outreach for Driving Awareness and Donors to our platform
  • 14. 14   GlobalGiving Sustainability 15 % Fee 2% Administration Fees Keeps GlobalGiving sustainable as a nonprofit to provide for you Reliable connection with worldwide donors and corporate partners 3% Credit Card Fees Covers standard credit card fees from donors’ cards U.S. tax deductions for donations 10% Resources and Access that Directly Benefit your Organization Access to 400,000+ donors and 60+ Corporations Donor Management Tools and Analysis Free trainings, tools, and campaign strategizing Free one-on-one consultations – call us anytime! Calendar of Organization Campaigns & Matching Days Gift Cards, Reoccurring Donations, and Tribute Giving Rewards and benefits for being active Continuous Innovation
  • 15. The majority of our donors cover at least a portion of the fee as they complete their donation. Averages to 9% Fee
  • 17. Why Online Fundraising? 17 Manage, expand, and engage your network of donors   One additional tool to the fundraising strategies you already use   Network of ideas, tools, and resources to increase effectiveness   Boost funds, transparency, and awareness  
  • 18. Difference between Offline and Online Goals are still the same:   Creating and maintaining relationships   Building trust   Delivering a message   Giving people a reason to give   Continuing to increase and share your impact!
  • 21. BEFORE Strategizing, Consider:   Past accomplishments of your organization   Capabilities & background of staff   Level of awareness and trust in the community   Evaluation of present and potential network 21
  • 22. Developing Your Strategy   PLAN! Online Fundraising doesn’t just happen.   Set realistic and measurable goals •  Get 50 additional Facebook likes by a certain date •  Get 3 additional donors by next month •  Send out a monthly newsletter   Plan annual calendar of campaigns •  Helps prevent donor fatigue •  Creates a SENSE OF URGENCY
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  • 24. Identify your Network YOU •  Identify your network and the networks of your staff •  Identify advocates to help you spread the word about your organization •  Create a communications plan •  Brainstorm who would be interested in your cause
  • 25. CURRENT   AND  OLD   FRIENDS   UNIVERSITY   PROFESSORS,   PEERS,  AND   NETWORKS   INTEREST   GROUPS  AND   CLUBS   PAST  &   CURRENT   COLLEAGES   AND  JOBS   FAMILY   NEIGHBORS   CHILDHOOD  TEACHERS   CHURCH  GROUPS     SPORTS  TEAMS   BOOK  CLUBS   GYM  BUDDIES   FAMILY  FRIENDS  
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  • 27. Effective Outreach & Engagement •  Know your donors and why they give •  Personalize and tailor communication & emails •  Sort lists of donors (such as by past donation size or reasons for giving) •  Give donors a clear idea of what money is being used for Email is still the largest drive of online giving at 33% 27
  • 28. Keep Up with Your Donors 28 Project Reports Holiday Campaigns Photo & Video Competitions
  • 29. Showing Donor Appreciation   Send personalized thank you notes as soon as possible and personalize them   Share photos and beneficiary stories in project reports and through social media   Make donors feel like a crucial part of your organization and its success 46% of donors stop giving because they feel like their donations are not recognized or appreciated!
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  • 31. Displaying your Project 31   Brevity is key. Put the important things first! Be specific and realistic on how donation will make impact Use powerful and hopeful imagery! Evoke empathy, not sympathy Photos  Videos  Sta=s=cs     Personal  anecdotes       Beneficiary  Stories  
  • 32. 32 Provides  meals     Provides  for  one  child     Trains  one  group  leader  to  start   and  manage  KIDS  support  group   Running  costs  for  one  group    Summary   Provides  a  welcoming  and  safe  place  for  children  affected  by   their  parents’  alcoholic  substance  abuse.  We  run  aOerschool   KIDS  groups  where  children  can  learn  and    make  friends  in  a   safe  environment  with  trained  group  leaders  and  mentors.      
  • 33. Compelling Project Page Specific, action – oriented Description Easy to understand, jargon-free, project specific Close-up, High-resolution photo Tangible, realistic, varied goals Summary Provide early education, breakfast, childcare, and psychological services for 455 disadvantaged preschoolers in Mexico City Metro Area whose working parents cannot afford them otherwise.
  • 35. How to Join GlobalGiving Submit Application Due Diligence Processing Post a Project! Pass through the Open Challenge!
  • 37. Documents to Complete an Application   Certification of Government Registration   Letter of Reference   Program Materials   Founding Document (with dissolution clause)   Disbursement Information   Financial Documents (2 years of financial statements and a current year budget)   Names of senior staff and board members GlobalGiving’s Terms and Conditions We accept Google Translate as an acceptable English translation of these forms. Please send questions to applications@globalgiving.org
  • 38. Succeed in an Open Challenge   Test your online fundraising skills! Succeed and become a permanent partner with GlobalGiving   Open Challenges occur multiple times a year! March, June, September, and December Requirements: Raise $5,000 (minimum) dollars from at least 40 unique donors Duration: 1 Month (or 2 weeks) At least one matching day during the 1 month period.   Email further questions to inthefield@globalgiving.org   Free 1-on-1 Consultation with a GlobalGiving staff member
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  • 41. Some Ideas for the Open Challenge   Map your potential network and those of your staff •  Identify and reach out to advocates   Have your most loyal donors contribute early!   Connect with diaspora groups abroad   Personalize emails   Prepare videos and stories to share   Make donors an offer they can’t refuse   Eat for a Cause, using local restaurants 41
  • 42.
  • 43. Preparing for the a 1-Month Campaign 1.  Split into small groups, introduce yourself! 2.  Pick a project for the group to focus on 3.  Develop a strategy to raise (at least) $5,000 from (at least) 40 donors in 1 month online 4.  What will you do Before, During, and After to make the campaign a success and drive awareness 5.  Practice writing your concise project summary
  • 44. Questions?   Email further questions to inthefield@globalgiving.org   Free 1-on-1 Consultation with a GlobalGiving staff member 44