1. GISELDA H. YBARRA
910 North Iowa Avenue  Weslaco, Texas 78596  Cell: 956-472-6197  ybarra7980@gmail.com
Committed and motivated professional with exceptional customer service, decision making skills, strong
work ethic, professional demeanor and great initiative.
PROFESSIONAL EXPERIENCE
EMPLOYEMENT SPECIALIST- JACKSON HEWITT TAX SERVICE, Edinburg, TX 12/2012-04/2014
 Processed background investigations for all hires.
 Assists Regional HR Manager on regular backend responsibilities.
 Facilitated onboarding of new employees by scheduling training, and answering questions.
 Develops and maintains employee files into various interfaces.
 Conducted basic applicant screening interviews.
 Directly handled all new hire paperwork, ensuring accuracy and timely completion.
 Analytical skills toward effectively and diplomatically responding to issues for timely resolution.
 Supervised/approved employee schedules while managing overtime.
ADMINISTRATIVE ASSISTANT - ALL ABOUT KIDS, Columbia, SC. 10/2005 – 06/2011
 Conducting daily administrative duties such as routing calls, data entry, customer service, receiving and directing
visitors, and all general office procedures
 Open, sort, and deliver incoming correspondence
 Maintained office inventory.
 Managed calendar for my executive
 Arranged meetings and events as well as travel arrangements.
 Approved employee weekly schedules and managed overtime.
 Approved payroll, paid time off, vacation, and medical leave.
MUNICIPAL COURT CLERK- CITY OF MERCEDES, Mercedes, TX 06/1999 – 12/2002
 Prepared and processed all arraignment paperwork for Judge
 Coordinated weekly traffic court.
 Processed traffic violation payments
 Fax, file, data entry, customer service, scanning, and daily deposits
CORE COMPETENCIES
 Customer Service  Interpersonal Communications  Critical Thinking
 Office Administration  Investigations & Analysis  Time Management
 Computer Proficiency
 Microsoft Office
 Accounts Payable/Receivable
 Microsoft Excel (Spreadsheet)
 Fluent in Spanish/English
 Payroll Accounts
EDUCATION & TRAINING
Associates Degree Criminal Justice - Everest University, Tampa, FL. (96 Credit Hours) October/2012
Computer Office Specialist - South Texas Vo-Tech, Weslaco, TX. April/2000
High School Diploma – Weslaco High School, Weslaco, TX. May/1999