1. March.2016
Dear Sir,
Sub :Business Development Position or/ HR senior
Position .Training and Development
Please accept this letter and attached resume for your
consideration.
Iintroduce myself as an energetic ,mobile, creative lady,
having excellent interpersonal skills, with an eye for details
and strong commitment with 22 years of vast professional
experiences in Management ,Labour Welfare. Research and
business development.
Iam currently working with Saudi Arabia General Investment
Authority In Dammam (SAGIA)
I am highly interested in Business development position
that is mirrors My Passion. Having experience in business
development management and A combination of factors
including; a variety of managerial and administrative titles
held in the past, extensive customer service experience and
an innate sense of adapting to an independent or team
oriented environment, leads me to believe that Iwould be a
prime candidate for Business Manager position
The positions that compose my employment history and
formal education have exposed me to many key facets of
running and working in a healthy, prospering business
environment. In return it has made me knowledgeable in
many areas, but not limited too .
performance management, operations, employee relations,
quality customer service. Human job assessment and
personal profile assessment .certified trainer as well as
certified coach and management. Prime examples of titles
held would validate the previous mentioned.
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2. I am a conscientious employee, with an ability to
communicate with both my co-workers and customers
professionally, efficiently and with a great team oriented
attitude. Thus, Iwill prove to be an asset to your company. I
can assure you that my work experience will help me achieve
all goals expected of me.
Ifyou would like more information or would like to schedule
an interview, please contact me at 00966563400900 . Ican
also be reached via E-mail at ghaidaa@attayseer.com
Thank you for your time and consideration.
Sincerely
Ghaidaa Al Juraifani
Ghaidaa A. Al-Juraifani
Objective
To work in a managerial position with a
company, which applies modern management
styles, where personal achievements are
highly recognized and appreciated.
PERSONAL SUMMARY
An experienced Business Development with a
consistent track record of successfully
employing best business practices that
improve efficiency, reduce operating costs
whilst increasing productivity, all to tight time
scales and within budget. Having a
professional attitude and an ability to be
flexible and handle change in a positive
manner.
Possessing excellent communication,
leadership and organizational skills, presently
2

3. looking for a Business Manager position with a
forward moving company.
Professional Profile
Self-motivated service-focused professional
seeking to leverage both experience and
education as a business manager. Detail-
oriented and organized individual who
exemplifies professionalism, and an ability to
manage multiple projects and tasks at any
given moment. Demonstrated history of
generating record sales, while ensuring high
customer satisfaction and a positive company
image. Highlighted leadership qualities and the
ability to work with individuals from varying
backgrounds, while promoting team values.
Eager for professional growth, increased
responsibility and the opportunity to apply
extensive sales and management experience
in a challenging environment.
Skills Summary
• Training small business and HR
developing
• Research
• Sales & Marketing
• English & Arabic
• Strategic Planning
• Contract Negotiation
• Team Leader
• Customer Service
3

4. Business
Manager
Experienc
e
• Project Management
• Professional Attitude
 RELATIONSHIPWITHTHE ORGANIZATION
• Planning, Co-coordinating, Supervising,
Evaluating & Reporting Programs of the
organization
• Overall management of Human Resources
of the organization
• Designing and implementing research
initiatives to test concept viability
• Public Relation, Networking, Training,
Counseling, Crisis Management etc.
• Business Development .and opportunity
finder
• Direct daily business operations,
marketing, customer service, and
finances across multiple industries
• Determine employee schedules,
responsibilities, and work flow
• Increase sales through effective sales
tactics, marketing, and customer service
• Cut operational costs through efficient
inventory management and team
management
• Hire, train, and direct large staffs
ensuring they understand that brand and
adhere to corporate protocols
4

5. • Set company budgets, maintain profit/loss
statements, and ensure overall financial
health
• Negotiate contracts and agreements with
customers and vendors .
• Create employee development programs
building staffskill sets and value
• Utilize employee recognition tactics to
build morale and company loyalty
• Deliver exceptional customer service
resulting in repeat business and referrals
• Build and strengthen relationships with
clients, staff, vendors, and community
leaders
• Represent brand with positivity,
dedication, and professionalism
Work
experien
ce
Senior Customer Relations Specialist
2012 - present
Saudi General Investment Authority (SAGIA)
Customer Relation Management ( CRM)
2007 -2012
EXECUTIVE DIRECTOR-Women Section
Saudi General Investment Authority (SAGIA)
2005 – 2007
EXECUTIVE DIRECTOR
2000- 2005
Tayseer Al Hadef Co. (SELF OWNED)
5

6. MARKETING DIRECTOR
2001 - 2001
ELS
Director Woman Dep. ELECTRONIA
1999-2000
DIRECTOR FOR TRANING WOMAN CENTER
International Islamic Relief Organization
1997-1999
VARIOUS POSTIONS
1977-1997
SAGIA /Saudi Arabia General Investment
Authority
General Responsibilities & Tasks Handled
- Issue licenses and follow.
- Provide post care for investors.
- Identify new market studies for target
sectors.
- Monitor companies established in Saudi
Arabia to be used as reference.
- Improve communication with potential
investors.
- Persuade potential investors to visit Saudi
Arabia.
- Provide information requested by
investors.
- Quality Assurance ( KPIs) for procedures
6

7. - Investors Telephone/ solve investor
problems and licenses delays
- Remote serves renew licenses via web
and DHL services
- Developing a robust HR strategy draft
- Human Resources Policy Manual draft
 Tayseer Al Hadef EST:
 General Responsibilities & Tasks
Handled
- Organizational Leadership & Team Building
- Built a strong team from one to twenty
members, fostering both independence and a
cohesive, productive team environment.
- Utilized clarity, humor, well-defined goals,
and a positive work ethic to establish a spirited
organizational culture throughout the
company.
- Developed and implemented strategic
objectives to ensure achievement of
profitability goals and a high level of client
satisfaction.
- Created and led cross-functional teams in
building a strong esprit and supporting
- Developed business requirements, trained
7

8. users, and supported client base.
- Planned and structured resources necessary
to sustain growth of client base.
- Client Relations & Communication
- Conducted dynamic and enjoyable training in
relationship building and product knowledge
for both clients and internal staff.
- Cultivated excellent long-term relationships
with clients, maintaining ongoing
communication and facilitating solutions to
address concerns.
Marketing Department managing
activity
- Develop and provide training for human
resources.
- Marketing products for others
- Supplier vender for ARAMCO
- Examines product mix & determines
reasonable range of products within the
constraints of the intended market place.
- Examines the overall market demand for the
intended products.
- Identifies appropriate marketing strategies
including pricing, promotion, packaging and
channel of distribution, etc.
- Provides consultancy to project management
to improve market performance.
- Comments upon the personnel and
organization required in order to enhance
8

9. success of the project.
- Comments on the machinery and equipment,
raw materials, capacity and technology to
produce the required products.
- Comments on loss prevention requirements
and the appropriate environment and safety
precautions.
- Discusses the ownership structure and SWOT
analysis in detail.
- Discusses the economic evaluation, risk
evaluation and mitigating factors.
- Providing production line for SMEs and
Entrepreneur
- Coaching and mentoring for start up business
Freelance trainer
Soft skills training for University faculty and
charity association
Since 1998
ELS:
General Responsibilities & Tasks Handled
- Coordinating the marketing duties and
implementing business plan
- Assist in counseling students.
- Evaluation of survey responses.
- Propose ways to improve business.
- Arranging events.
ELECTRONIA
General Responsibilities & Tasks Handled
- Selling web design and domain name.
- Examines the overall market demand for
the intended products.
- Identifies appropriate marketing
strategies including pricing, promotion,
packaging and channel of distribution,
9

10. etc.
- Provides consultancy to customer’s
management to improve market
performance.
- Comments upon the personnel and
organization required in order to enhance
success of the product uses.
International Islamic Relief Organization:
General Responsibilities & Tasks Handled
- Define niche training demanded.
- Verify training costs are in line with
competitors.
- Follows up on the training and Identifies
major problems and provides remedies.
- Contact customers on regular basis,
discusses the expectations of training
programs.
- Prepares detailed progress report,
implementation status, etc.
- Ifnecessary, coordinates with the support
divisions, arranges meetings with clients
and obtains necessary information from
clients.
- Market campaign contribution
Education PHD Industrial physiology and entrepreneur ( in
progress)
Master’s Degree in Human Resource Development
learning forindividual and organization
Currently enrolled for double majors in Marketing
and human resources.
( School of Business Administration, Phoenix
10

11. University, Phoenix, Arizona. )
Bachelor's Degree in Business Administration
(College of Business Administration, Bagdad
University, )
DIPLOMA in Building and Construction building
material testing Technology
Technology University –Baghdad
Training
HR skills
Computer courses
Office Management course (Cambridge Tutorial
College)
Employ Evaluation courses
Thomas International training for
psychometrics tests
TOT Cambridge international
TOT Armco Leadership center
TOT UNDO for small business
Coaching
Rich Dad Poor Dad program for financial
freedom
Creative Thinking
Managing service quality and customer
satisfactions Certified customer management
specialist 28Nov.2013
Kaizen Management 18/March2014
HR Department startup
Employment law
Salary structuring
Staffrecruitment & retention
Employee Retentions
Benefits structuring and management
11

12. HR program/ training need to develop
employee
Orientation & On- Boarding training &
Development
Performance Management
Organizational Development
HR Policies & Procedures
Assessment & gab analyses for competency
and behavior
Presentation and Communication.
Other
Skills
VOLUNTEE
R
ACTIVITIE
S
Hobbies
Training & coaching
Research
Certified Trainer
Computer
Marketing
Creative solution
Leadership
Presentation and Communication skill .
- Arranging and marketing for charity
association Exhibition
- Train poor family to start their own
macro home business
- feasibility study and mentoring for poor
families
- market study for employment and
business opportunity
- creating training program such as
maintenance work for ladies in
- Jubal charity association
- Reading
- Swimming
- Traveling
- Ceramic Clay Art
- Oil panting work
12

13. - Copper art work
Research and
market study
:
Workshops
Member in :
1- NCP patent (one year program
business module )
2- Secondary school student program for
innovation and Excellency 3 years
program registered
3- Education tool for children under
process for patent registration
4- The Saudi women in small and medium
business (realty and development )
Paper
5- Woman working in changing
environment
6- E-Marketing in Saudi Arabia Market
7- The personal profile assessment and
how to effective employment (The right
person in the right place)
8- Saudi General investment Authority and
Saudiezation Role
1- Workshop to develop the law for
employment
2- Workshop for research study by the union
council of chamber of commerce
3- Workshop with the UN to adjust the women
working law
-The second deputy for union chamber
of commerce until 2007
-Member in the women national
community in chamber of commerce
-Eastern province chamber of commerce
community
-the business union - women section
13

14. Jeston for educational and sociology
member-
-member in
education and
training
Associate
- Islamic world youth charity association
( developing poor area )
Al Bier charity
association-
-Gulf women
Charity
Associates
VARIOUS POSTIONS 1977-
1997
General International experiences :
Responsibilities & Task Handled
For the Permanent recruitment
• Drafting advertisement on the selection norms to
give the medias
• screening received CVs
• Conducting telephonic interviews
• Discussing suitable cases with the management
• Calling decided cases for direct interviews
• Negotiating and fixing salary of the suitable cases
• Handing over suitable cases to the management
for final decision
• Preparing case file of the candidates
• Providing appointment letter & handing over the
selected candidates to the specific Departments
• Preparing evaluation report about the probation
period of newly recruited employees and
recommending for permanent status, if
satisfactory
14

15. • Assuring acceptance of monthly salary of the
employees at right time
• Assuring punctuality, leave taking & other personal
matters of the employees connected with firm
• Assuring receipt of Provident Fund Allowance,
Medical Allowance, House Rent Allowance,
Travelling Allowance, Daily Allowance and other
special allowances like over time, bonus etc. of the
employees
• Preparing yearly evaluation report of the
employees and submit to the management at right
time
• Assuring updated performance of the employees
• Preparing termination letter of the employees in
necessary cases by the instruction of management
• Closing case file of the employees after assuring
all the allowances are provided
• Arranging all the allowances of the employees
including PF in normal retiring cases
For the Temporary recruitment
• Contacting manpower suppliers/ agencies for the
temporary workers
• Signing contract with the contractors/ agencies for
the manpower allotment
• Assuring dedicated services of the manpower
suppliers
• Preparing report on the services of the manpower
supplying agency and submit to the management
• Terminate contract with the agency/ contractors
after tenure of their services
General Duties
• HR Department representative for the planning of
business target of the firm for every year
15

16. • Responsible person for the recruitment /selection
of activities of the firm
• Responsible person for maintenance of discipline
of the firm
• Responsible person for Labour Welfare
• Providing Counselling services in special cases
• Stand as the mediator between the employees and
management for discussions
• Solving problems of the employees with the
management, if there any dispute
• Mediator between the public, Government and the
company (public relation)
PersonalInformation
Phone:
(Mobile) 00966563400900
Address:
Dammam – Khobar
P.O. Box 79797 zip code 31952
IM:
GAJ(Skype) or ghaidaa.aljuraifani
Twitter :@ Ghaidaaaj
Email Ghaidaa@attayseer.com
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