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Caryn Isaacs, Patient Advocate
            Lori Metz, Personal Motivational Coach,
                                                  MSW, LCSW, CCM


            e-MOTION LIFE CHANGE CENTERS
                  1711 Sheepshead Bay Rd. Brooklyn, NY 11235

MANHATTAN   BROOKLYN     STATEN ISLAND      LONG ISLAND
e-MOTION LIFE
CHANGE CENTERS
  “ HELP TO PUT YOUR
   PLANS IN MOTION”
Caryn
Isaacs, Patient
Advocate
• 30 years experience
• recognized expert
• respected by doctors
• researcher
• analyst
• family liaison
• visionary
AGENDA
What do we
               The Caregiver    Creating an
 hope to
                Assessment      Action Plan
 achieve?


       How to ask       Where are the
        for help.        resources?
Lori Metz, LCSW ,CCM
Psychotherapist, Pers
onal Motivational
Coach

•   20 years of experience
    in health care
•   Licensed Clinical Social
    Worker (LCSW)
•   Certified Case
    Manager (CCM)
•   Biopsychosoical
    Approach to Wellness
•   Expertise in Health
    Care Program
    Development Patient
    Safety
What do we hope to achieve?
 Understanding Who You Are Bio-Psycho-Socially
 Understanding Where You Stand Physically
 Understanding Your Emotional Side
 Identify Triggers & Barriers
 Learn Techniques for Change
 Prioritizing Your Needs
 Learn Where and How to Get Help
 Wellness- A State of Being
The Caregiver Assessment
            As we go through this session
   You will mark your Caregiver Assessment Form
    with the answer that best fits your situation.

   Later you will be able to assess your own needs
             and create an action plan.
Understanding Who You Are
Self Description            Yes   No   Maybe

Do you like to share?


Do you like to be in
control?

Do you like to be
responsible?

Do you like to sit on the
sidelines?

Are you introverted?
Understanding Who You Are, continued
    Self Description        Yes   No   Maybe
You like to be a comic?

Do you take things
seriously?

Do you enjoy being alone?

Do you like caring for
others?

Do you like to listen to
what others are saying?

Do you know yourself?
Understanding Where You Are
       Physically
       Emotionally
       Socially
Your Physical Health
Question                                       Yes   No Need to think
                                                        about it

Are you in good health?
         What does that mean?



How is your physical health?
         Are you physically able to care for
         someone?
         In their home?
         Run to store?

Are your health care needs being met?
Your Emotional Side
Emotion                          Yes   No Sometimes (explain)
Are you typically happy?

Are you typically sad?
Are you typically calm?
Are you typically frustrated?
Are you typically anxious?
Are you typically excited?
Are you typically excitable?
How would you describe how
you feel?
Have your feelings changes
since you became a care giver?

Have your feelings since this
crossroad in your life?
Gregory, Disler & Firth (1996)
“The care giving routine gradually seemed to become
 a way of life, particularly for older caregivers, and
 was accepted as one’s lot or as the way things are.”
Your Social Side
Social Indicator             Yes   No   Would you like
                                        to change this?
Are you single?

Do you have children?

Do you have close friends?

Close family?

Do you work?
Your Social Side, continue
Social Indicator              Yes   No   Would you
                                         like to change
                                         this?
Do you have to do/help with
homework?
Do you have help in your
home?
Do you have financial
concerns?
Do you have a support                      jjj
system?

Do you have any needs that
are not being met?
About the one who calls you
                     Care Giver
Your Significant Other      Yes   No   N/A, Not Sure,
                                       Sometimes

Is the condition chronic?

Is the illness chronic?

Is the condition
terminal?
Can the person do the
following independently:
Ambulate?
•Bath?
•Cook?
•Dress?
•Communicate?
About the one who calls you
                   Care Giver, continued
Your Significant Other         Yes   No   N/A, Not Sure,
                                          Sometimes


How is the person coping
with the condition?
• Content?
• Happy?
• Sad?
• Depressed?
• Frustrated?
• Has this changed the
   person’s outlook on life?
About the one who calls you
                     Care Giver, continued
Your Significant Other          Yes   No   N/A, Not Sure,
                                           Sometimes

What is the person’s social
  standing :
• Is the person able to
  maintain the same
  socialization patterns?
• If the person was working –
  are they still earning an
  income at the same job?
• Different job?
• Disability?
• Does the persons have
  hobbies?
• Is the person able to leave
  the house?
Techniques for Change
Start With:
  Understanding Who Your Are
  Understanding What You Can Do, and

  Understanding What Is Needed.


      Developing a Plan.
“We need a plan.”
I WISH WE HAD A PLAN
PRIORITIZE
   Understanding Who Your Are

   Understanding What You Can Do, and

   Understanding What Is Needed
PRIORITIZE
 Make a list for the daily routine.
 Make a list for the health issues.
 Make a list for the housing issues.
 Make a list for the emotional issues.
 Make a time line for each.
 Do one thing at a time. Focus on the assignment.
 Add new items in priority order.
Triggers & Barriers
   Each patient & care giver situation is unique
Each patient & caregiver will have their own specific
               “triggers” & “barriers.”
     Triggers -
        What are Triggers?
        What are Your Triggers -
     Barriers -
        What are they?
        What are yours?
“I knew he was really sick. He
hasn’t complained about anything
for three days.”
Your Change Pledge
From: I recognize that I currently feel ………
       frantic, disorganized, paralyzed……

To: I will
       think before I act,
       be more organized,
       make an action plan.
Evaluation & Plan
 If you have 8-10 Yes answers; Congratulations! You are ready for your
  wellness journey. You may want to ask a trusted professional, such as your
  doctor or a social worker at the local hospital or senior center to provide you
  with resources on-line and in your community. Don’t forget to prioritize your
  plan.

 If you have 5-7 Yes answers; Congratulations! You are on the right track. You
  may benefit from speaking to a Patient Advocate or a
  Psychotherapist/Coach to help you develop and prioritize your wellness
  plan.

 If you have 0-5 Yes answers; Congratulations! You have taken the first steps
  towards wellness by recognizing that you need help in developing and
  prioritizing a plan. You will strongly benefit from speaking to a Patient
  Advocate or a Psychotherapist/Coach to help you develop and prioritize your
  plan.
How to Ask For Help
 Know it.
 Ask a friend?
 Ask a relative?
 Ask your health care provider?
 Research on the internet?
 Ask at a community center?
 Communicate your needs.
Where are the Resources?
 Community
      √ Your Building √ Neighborhood Assoc.
 Internet
         √ Learn Search √ Join Groups
 Patient Advocate
         √ Research √ Liaison √ Support
Resources – Places to Start
     Senior Umbrella Network of Brooklyn sunb.org
US Dept. of Health & Human Services Elder Care Locator
  Zip code listing of government resources eldercare.gov
          Medicare.gov or 1-800-MEDICARE
www.aging.ny.gov/HealthBenefits/HIICAPIndex.cfm
    NYS Health Insurance Counseling 1-800-701-0501.
www.nyc.gov/html/dfta/html/home/home.shtml or 311
          https://www.benefitscheckup.org
Counseling Services
Counseling services Resources can help by:

         Providing a safe place to discuss your
          feelings & your thoughts

         Providing objectivity

         An understanding of the impact of what
          your are experiencing
WELLNESS
 Capable, Resourceful
 Self Sufficient, Supported
 Calm, Serene, Peaceful, Content
 Empowered, Satisfied, Happy
Summary
   Understanding who you are

   Understanding what you need to be the best care giver

   Understanding the services available

   Understanding why & how to develop a plan

   Understanding how we can help
Thank you!
 Caryn Isaacs, Patient Advocate
         347.965.9222
       GetHealthHelp.com
     Lori Metz, LSCW, CCM
         917.655.9776
 PersonalMotivationalCoach.org
Caryn Isaacs, Patient Advocate
            Lori Metz, Personal Motivational Coach,
                                                  MSW, LCSW, CCM


            e-MOTION LIFE CHANGE CENTERS
                  1711 Sheepshead Bay Rd. Brooklyn, NY 11235

MANHATTAN   BROOKLYN     STATEN ISLAND      LONG ISLAND

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Libary Presentaion 3 14 10 Final

  • 1. Caryn Isaacs, Patient Advocate Lori Metz, Personal Motivational Coach, MSW, LCSW, CCM e-MOTION LIFE CHANGE CENTERS 1711 Sheepshead Bay Rd. Brooklyn, NY 11235 MANHATTAN BROOKLYN STATEN ISLAND LONG ISLAND
  • 2. e-MOTION LIFE CHANGE CENTERS “ HELP TO PUT YOUR PLANS IN MOTION”
  • 3. Caryn Isaacs, Patient Advocate • 30 years experience • recognized expert • respected by doctors • researcher • analyst • family liaison • visionary
  • 4. AGENDA What do we The Caregiver Creating an hope to Assessment Action Plan achieve? How to ask Where are the for help. resources?
  • 5. Lori Metz, LCSW ,CCM Psychotherapist, Pers onal Motivational Coach • 20 years of experience in health care • Licensed Clinical Social Worker (LCSW) • Certified Case Manager (CCM) • Biopsychosoical Approach to Wellness • Expertise in Health Care Program Development Patient Safety
  • 6. What do we hope to achieve?  Understanding Who You Are Bio-Psycho-Socially  Understanding Where You Stand Physically  Understanding Your Emotional Side  Identify Triggers & Barriers  Learn Techniques for Change  Prioritizing Your Needs  Learn Where and How to Get Help  Wellness- A State of Being
  • 7. The Caregiver Assessment As we go through this session You will mark your Caregiver Assessment Form with the answer that best fits your situation. Later you will be able to assess your own needs and create an action plan.
  • 8. Understanding Who You Are Self Description Yes No Maybe Do you like to share? Do you like to be in control? Do you like to be responsible? Do you like to sit on the sidelines? Are you introverted?
  • 9. Understanding Who You Are, continued Self Description Yes No Maybe You like to be a comic? Do you take things seriously? Do you enjoy being alone? Do you like caring for others? Do you like to listen to what others are saying? Do you know yourself?
  • 10. Understanding Where You Are  Physically  Emotionally  Socially
  • 11. Your Physical Health Question Yes No Need to think about it Are you in good health? What does that mean? How is your physical health? Are you physically able to care for someone? In their home? Run to store? Are your health care needs being met?
  • 12. Your Emotional Side Emotion Yes No Sometimes (explain) Are you typically happy? Are you typically sad? Are you typically calm? Are you typically frustrated? Are you typically anxious? Are you typically excited? Are you typically excitable? How would you describe how you feel? Have your feelings changes since you became a care giver? Have your feelings since this crossroad in your life?
  • 13. Gregory, Disler & Firth (1996) “The care giving routine gradually seemed to become a way of life, particularly for older caregivers, and was accepted as one’s lot or as the way things are.”
  • 14. Your Social Side Social Indicator Yes No Would you like to change this? Are you single? Do you have children? Do you have close friends? Close family? Do you work?
  • 15. Your Social Side, continue Social Indicator Yes No Would you like to change this? Do you have to do/help with homework? Do you have help in your home? Do you have financial concerns? Do you have a support jjj system? Do you have any needs that are not being met?
  • 16. About the one who calls you Care Giver Your Significant Other Yes No N/A, Not Sure, Sometimes Is the condition chronic? Is the illness chronic? Is the condition terminal? Can the person do the following independently: Ambulate? •Bath? •Cook? •Dress? •Communicate?
  • 17. About the one who calls you Care Giver, continued Your Significant Other Yes No N/A, Not Sure, Sometimes How is the person coping with the condition? • Content? • Happy? • Sad? • Depressed? • Frustrated? • Has this changed the person’s outlook on life?
  • 18. About the one who calls you Care Giver, continued Your Significant Other Yes No N/A, Not Sure, Sometimes What is the person’s social standing : • Is the person able to maintain the same socialization patterns? • If the person was working – are they still earning an income at the same job? • Different job? • Disability? • Does the persons have hobbies? • Is the person able to leave the house?
  • 19. Techniques for Change Start With:  Understanding Who Your Are  Understanding What You Can Do, and  Understanding What Is Needed. Developing a Plan.
  • 20. “We need a plan.” I WISH WE HAD A PLAN
  • 21. PRIORITIZE  Understanding Who Your Are  Understanding What You Can Do, and  Understanding What Is Needed
  • 22. PRIORITIZE  Make a list for the daily routine.  Make a list for the health issues.  Make a list for the housing issues.  Make a list for the emotional issues.  Make a time line for each.  Do one thing at a time. Focus on the assignment.  Add new items in priority order.
  • 23. Triggers & Barriers Each patient & care giver situation is unique Each patient & caregiver will have their own specific “triggers” & “barriers.” Triggers -  What are Triggers?  What are Your Triggers - Barriers -  What are they?  What are yours?
  • 24. “I knew he was really sick. He hasn’t complained about anything for three days.”
  • 25. Your Change Pledge From: I recognize that I currently feel ……… frantic, disorganized, paralyzed…… To: I will think before I act, be more organized, make an action plan.
  • 26. Evaluation & Plan  If you have 8-10 Yes answers; Congratulations! You are ready for your wellness journey. You may want to ask a trusted professional, such as your doctor or a social worker at the local hospital or senior center to provide you with resources on-line and in your community. Don’t forget to prioritize your plan.  If you have 5-7 Yes answers; Congratulations! You are on the right track. You may benefit from speaking to a Patient Advocate or a Psychotherapist/Coach to help you develop and prioritize your wellness plan.  If you have 0-5 Yes answers; Congratulations! You have taken the first steps towards wellness by recognizing that you need help in developing and prioritizing a plan. You will strongly benefit from speaking to a Patient Advocate or a Psychotherapist/Coach to help you develop and prioritize your plan.
  • 27. How to Ask For Help  Know it.  Ask a friend?  Ask a relative?  Ask your health care provider?  Research on the internet?  Ask at a community center?  Communicate your needs.
  • 28. Where are the Resources?  Community √ Your Building √ Neighborhood Assoc.  Internet √ Learn Search √ Join Groups  Patient Advocate  √ Research √ Liaison √ Support
  • 29. Resources – Places to Start Senior Umbrella Network of Brooklyn sunb.org US Dept. of Health & Human Services Elder Care Locator Zip code listing of government resources eldercare.gov Medicare.gov or 1-800-MEDICARE www.aging.ny.gov/HealthBenefits/HIICAPIndex.cfm NYS Health Insurance Counseling 1-800-701-0501. www.nyc.gov/html/dfta/html/home/home.shtml or 311 https://www.benefitscheckup.org
  • 30. Counseling Services Counseling services Resources can help by:  Providing a safe place to discuss your feelings & your thoughts  Providing objectivity  An understanding of the impact of what your are experiencing
  • 31. WELLNESS  Capable, Resourceful  Self Sufficient, Supported  Calm, Serene, Peaceful, Content  Empowered, Satisfied, Happy
  • 32. Summary  Understanding who you are  Understanding what you need to be the best care giver  Understanding the services available  Understanding why & how to develop a plan  Understanding how we can help
  • 33. Thank you!  Caryn Isaacs, Patient Advocate 347.965.9222 GetHealthHelp.com  Lori Metz, LSCW, CCM 917.655.9776 PersonalMotivationalCoach.org
  • 34. Caryn Isaacs, Patient Advocate Lori Metz, Personal Motivational Coach, MSW, LCSW, CCM e-MOTION LIFE CHANGE CENTERS 1711 Sheepshead Bay Rd. Brooklyn, NY 11235 MANHATTAN BROOKLYN STATEN ISLAND LONG ISLAND

Hinweis der Redaktion

  1. C
  2. C
  3. C
  4. C
  5. L
  6. L – we want you to walk out with ……
  7. C- I will show the form and offer to help if someone can’t see or doesn’t understand as we go along. I will move through the audience as you go through the next slides.
  8. L
  9. L
  10. L – good high level look
  11. L
  12. L
  13. L- Alzheimers & MS conference – do you relate?
  14. L
  15. Happy?
  16. L - How would your describe the person’s emotional status, physical needs and social situation. What assistance do they need for their physical needs?How are they coping with their situation? Do they express their needs to you? How is their disposition?Do they have a social support system? Friends? Family? Financial Security? Living will? Power of authority? Do they need a guardian?
  17. L - How would you describe the person’s emotional status, physical needs and social situation. What assistance do they need for their physical needs?How are they coping with their situation? Do they express their needs to you? How is their disposition?Do they have a social support system? Friends? Family? Financial Security? Living will? Power of authority? Do they need a guardian?
  18. L – on other words after you ……. Then you are ready for plan
  19. L
  20. L – full picture - How would your describe the person’s emotional status, physical needs and social situation. What assistance do they need for their physical needs?How are they coping with their situation? Do they express their needs to you? How is their disposition?Do they have a social support system? Friends? Family? Financial Security? Living will? Power of authority? Do they need a guardian?
  21. L – ways to focus on what is needed, reduce feelings of being overwhelmed.
  22. L – Caregivers can get tired, drained, upset, etc.Triggers - Know what triggers you.Write them down. can stop you from being able to move forward. Barriers - Know your barriers.Write them down
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  24. C-
  25. C & L This is where they add up their score and come up with their plan suggestions. C will help them add up the points. L will expand on what else they need to know and how they can use the plan to go to the next step.
  26. L - first step by coming - congrads.Know who you are, what you need
  27. C
  28. C-this will be on the assessment form also.
  29. L – help in adjusting/changing.
  30. C - Wellness is a mindset. Learning how to deal with life changing crossroads, will put you in a state of wellness.
  31. L – what we hope we achieved.