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DIGITALINTEGRATION&
BUSINESS TRANSFORMATIONASIAUsing digital strategy to reshape business models, leverage operational improvements and enhance customer experience
PG. 1
“CEOs generally understand the strategic opportunities and threats associated with digital business, but
many have yet to build and communicate a vision for their companies or to develop a strategy to make
that vision a reality.”
Harvard Business Review
WHO SHOULD ATTEND?
This event will be beneficial for
industry representatives from
across all industries:
• Chief Executive Officers
• Heads of Digital Transformation
• Chief Technology Officers
• Chief Digital Officers
• Heads of Change Management
• Heads of Digital Delivery
• Chief Marketing Officers
• Chief Information Officers
• Heads of Online
• Heads of Digital
• Heads of Experience
• Heads of Digital Strategy
• Head of HR
• Heads of Digital Innovation
• Heads of Customer Engagement
• Heads of Digital Marketing
• Heads of Insights and Analytics
WHY YOU CANNOT MISS THIS EVENT
Adapt or die. Organisations need to respond quickly in order to
survive in the coming age of Digital Darwinism! They need to be
prepared for new technologies and changes in consumer behaviour
and find strategic, forward-thinking responses on all levels and
process of their businesses. Today, many of the organisations leaders
lack understanding and knowledge needed to execute a sound digital
strategy and transformation. They are feeling the increasing heat as
small, agile and disruptive start-up companies armed with new
technologies and new ways of doing business challenge traditional
business models!
The clock is ticking: Are you ready for a digital transformation? Join
Trueventus Digital Integration & Business Transformation Asia
a great platform for decision makers, leaders and senior executives to
learn and adopt best practices from leading companies importing
business strategies, game-changing innovations and successful
approaches into your structure from getting management buy in
right to streamlining business operations as well as maximising
revenue with digitisation. Take advantage of digital opportunities,
reduce digital treats and turn them into opportunities!
5 REASONS NOT TO MISS DIGITAL INTEGRATION & BUSINESS
TRANSFORMATION ASIA
• Develop a strategic roadmap and tools necessary to ensure the
success of your digital transformation
• Discover how to streamline your organisational processes
through digitisation in a cost effective manner
• Enhance digital leadership capacity to drive your organisation’s
digital revolution
• Reengineer business processes to be aligned to your digital
strategy
• Build a more digital savvy workforce to fully capitalise the
business transformation
Using digital strategy to reshape business models, leverage operational improvements
and enhance customer experience
3rd
- 4th
August 2016 | The Ritz-Carlton, Kuala Lumpur, Malaysia
Digital Integration & Business Transformation Asia
Geri Purisima
T: +632 406 4711 | E: gerip@trueventus.com
For further details, contact
PG. 2
SUPPORTING MEDIA
GOLD SPONSORS
About Konica Minolta Business Solutions (M) Sdn. Bhd.
Konica Minolta Business Solutions (M) Sdn. Bhd is a viable player in the digital imaging industry. Our portfolio includes giving you holistic
solutions that go beyond multi-function printers (MFPs) and document management to potent software solutions with cutting-edge ICT servic-
es which deliver speed to market and facilitate the managing of information to improve company efficiency to our customers.
Konica Minolta with 15 branches support network throughout Malaysia is highly committed to continuously serve its customers with the best
quality products, solutions and services. Konica Minolta is ISO9001:2008 certified through BSI (British Standards Institution).
We are always delighted to serve your business needs under one-stop integrated solutions. Contact us now at 03-7801 2611 and we would
be happy to hear from you.
www.konicaminolta.com.my/business
ABOUT RED HAT
Red Hat is the world’s leading provider of open source solutions, using a community-powered approach to provide reliable and high-perform-
ing cloud, virtualization, storage, Linux, and middleware technologies. Red Hat also offers award-winning support, training, and consulting
services. Red Hat is an S&P company with more than 80 offices spanning the globe, empowering its customers’ businesses.
www.redhat.com
Wiki Labs Company Profile
Wiki Labs is the Advance Business Partner of Red Hat since 2011, has been top performing for 4 years in a row (FY 13, FY 14, FY 15 and this year).
Wiki Labs focus on Enterprise Open Source, primary in:
• Infrastructure Modernization
• Unix to Linux (U2L)
• Virtualization
• Open Hybrid Cloud
• Network Function Virtualization (NFV) Application Modernisation
• DevOps and Operation Efficiency Improvement Account Support
• Maintenance
www.wikilabs.asia
www.inbusiness.ae
Using digital strategy to reshape business models, leverage operational improvements
and enhance customer experience
3rd
- 4th
August 2016 | The Ritz-Carlton, Kuala Lumpur, Malaysia
Digital Integration & Business Transformation Asia
ASSOCIATE PARTNER
ifmasingapore.org
Geri Purisima
T: +632 406 4711 | E: gerip@trueventus.com
For further details, contact
FEATURING KEYNOTE PRESENTATION AND CASE STUDIES DELIVERED BY DISTINGUISHED SPEAKERS:
David Mathison CEO and Founder
CDO Summit, USA
Speaking on: Change in Leadership: Do you need a Chief Digital Officer (CDO) or are the roles of Chief Information Officer
(CIO) evolving?
David Mathison is the curator of the Chief Digital Officer Summit and founder of the CDO Club, and is the world’s leading authority on
Chief Digital and Data officers. He has given keynote presentations everywhere from Columbia University to the United Nations (3 times
in 2010), from Amsterdam to Zagreb.
Samsurin Welch Head of Digital Innovation, Strategy & Architecture
PETRONAS, Malaysia
Speaking on: Change Management: overcoming internal culture change & developing a culture of digital change
Samsurin specialises in helping businesses become successful through strategic and innovative use of digital technologies. He has been
involved in IT strategic planning & leadership advisory, working with multiple industries including Oil & Gas Upstream & Downstream,
Healthcare & Education..
Chari TVT Chief Financial Officer
Axiata, Malaysia
Speaking on: Budget Restriction vs Huge growth opportunities
During his time at Celcom, Chari was instrumental for many initiatives that contributed to excellent financial performance of Celcom,
making it one of the most profitable companies in Malaysia. He spent 20 years at HP, of which 10 years was in senior finance positions in
various countries such as Hong Kong, Malaysia, Thailand and Singapore.
Alvin Lim SVP Head of Direct Channels
HSBC, Singapore
Speaking on: Getting management buy in- From Analogue to Digital Leadership
Having achieved and experienced the digital hyper-growth in China for the past 3+ years, Alvin is returning to Singapore to continue
driving the digital banking journey with HSBC. He had regional experience having worked in Malaysia, Singapore and China for the past
14 years across large global consumer banks, regional digital media agency, web portal and early start-up companies.
Donald Lim Chief Digital Officer
ABS-CBN Broadcasting Corporation, Philippines
Speaking on: 1) Reshape and innovate your business model to survive digital Disruption
2) Change in Leadership: Do you need a Chief Digital Officer (CDO) o are the roles of Chief Information Officer
(CIO) evolving?
Dr. Donald Patrick Lim is the Chief Digital Officer of ABS-CBN Broadcasting Corporation. Aside from his full time job now with ABS-CBN,
he oversees five other businesses of his own, and also does management consulting for up and coming brands and businesses. Dr. Donald
is one of the only 24 Certified Professional Marketers in the country, and one of the first in the Philippines to be awarded the Certified
Entrepreneur title by the Canadian Institute of Entrepreneurship.
Damien Cummings Global Head of Digital Marketing
Standard Chartered, Singapore
Speaking on: Marketing transformation: moving from traditional to digital- Hear from Asia’s most influential Chief Marketing
Officer
Damien has over 20 years’ experience in digital and marketing transformation. He is one of the most recognized marketing leaders (based
in Asia), having been awarded "Most Influential CMO 2015" (at Philips/Standard Chartered); "Marketing Professional Of The Year 2012"
(at Samsung) and the "Brand Leadership Award 2011" (while at Dell).
PG. 3
Basker Rangachari CEO Asia Pacific & Chief Transformation Officer
ZAFIN
Speaking on: 1) Delivering your Customer Centricity promise via a holistic digital transformation strategy
2) Panel Discussion Bridging the Digital Talent Gap: Finding and developing workforce for today’s organisations
Basker is responsible for the coordinated transformation of Zafin’s solutions, processes and disciplines to achieve scale and speed. He also
leads the global expansion of advisory services to help our clients achieve their vision of true customer centricity. Basker has 28 years of
experience across consumer banking, payments services, private equity, retail and consulting.
Using digital strategy to reshape business models, leverage operational improvements
and enhance customer experience
3rd
- 4th
August 2016 | The Ritz-Carlton, Kuala Lumpur, Malaysia
Digital Integration & Business Transformation Asia
Geri Purisima
T: +632 406 4711 | E: gerip@trueventus.com
For further details, contact
FEATURING KEYNOTE PRESENTATION AND CASE STUDIES DELIVERED BY DISTINGUISHED SPEAKERS:
John Kerr Global Chief Digital Officer
ZENO Group, Singapore
Speaking on: Panel Discussion Change in Leadership: Do you need a Chief Digital Officer (CDO) or are the roles of Chief
Information Officer (CIO) evolving?
John’s 25-year career has spanned seven countries,four continents, in-house to agency - spread across communications, interactive and
brand marketing. As Chief Digital Officer (CDO), he leads the firm’s global efforts to build a differentiated digital organisation and goto-
market proposition – focused on next-generationanalytics, paid innovation and technology.
Sumit Puri VP Operations & Technology
Max Healthcare, India
Speaking on: Using digital transformation in breaking down organisation silos-Turning your business processes to be more
agile - Case Study
Sumit has over 21 years of experience in Asia Pacific region in varied industries such as Health/ Life Insurance, IT/ITES, and management
consulting. In 2009, Sumit was deputed as the Chief Information Officer of Prudential Life Assurance, Indonesia and implemented
innovative enterprise IT initiatives.
Leon Jackson Head of Healthcare IT (CIO)
University of Malaya, Malaysia
Speaking on: Thinking Big Picture: growing your revenue and maximising profit with digital transformation
Leon is the CIO of UM Specialist Centre (UMSC), a private tertiary care delivery organization owned by the University of Malaya. He is a
subject matter expert on Healthcare IT, with 16 years of experience in software engineering and 9 years of experience in the healthcare
industry. He heads the IT team responsible for the transformation of UMSC from paper based medical records and processes to a
information enabled delivery of care.
Laurence Smith Former Head of Learning & Talent Management
DBS Bank, Singapore
Speaking on: 1) Preparing your organisation & leaders to win in the age of digital disruption & business transformation–Case
Study DBS Bank Singapore
2) (Panel Discussion) Bridging the Digital Talent Gap: Finding and developing workforce for today’s organisations
As a Chief Talent and Learning Officer with 25 years of experience (16 of which is spent in Asia), Laurence Smith brings with him a proven
track record of driving large-scale organizational transformation, culture change, leadership and development, and performance
improvement. Laurence partners with visionary CEOs to transform organization, and is a thought leader on globalizing Asian organisations
and leaders.
Foo Chek Wee Group HR Director
Zalora SEA, Singapore
Speaking on: Bridging the Digital Talent Gap: Finding and developing workforce for today’s organisations
Foo Chek Wee is a Human Resources professional with over 10+ years of accelerated HR experience in notable companies such as
American Express and Visa. He is currently serving as ZALORA Group HR Director, based in Singapore, partnering with stakeholders across
Southeast Asia, Australia & Hong Kong
Miao Song CIO & VP IT ASPAC
Johnson & Johnson, Singapore
Speaking on: Become a Digirati! Building digital maturity for your organisation
A creative, senior global CIO with more than 20 years international experience in IT operations, application support, infrastructure support,
strategy and planning, IT management and consulting. Including more than 6 year overseas experience working in the Netherlands,
Switzerland, Singapore, etc. Excellent, proven communication skills and track record of inspiring, building and leading teams.Strong ability
of building stakeholder relationship with people from various businesses, with different background and culture.
PG. 4
Using digital strategy to reshape business models, leverage operational improvements
and enhance customer experience
3rd
- 4th
August 2016 | The Ritz-Carlton, Kuala Lumpur, Malaysia
Digital Integration & Business Transformation Asia
Geri Purisima
T: +632 406 4711 | E: gerip@trueventus.com
For further details, contact
DAY ONE
0800
0845
0900
1015
1100
1030
1145
1230
Registration & coffee
Opening address by Chairperson
Session One
Government initiatives for boosting growth by promoting
digital transformation in APAC
The potential of digital technologies to improve economic develop-
ments and productivity of businesses across all industries is
significant. Asia has the opportunity to rise to the forefront, making
it one of the top five digital economies in the world by 2025.This
session seeks to explore the key initiatives taken by Asian govern-
ment in promoting the hard and soft digital infrastructure in
boosting the ICT industry across the region to help businesses in
getting the most out of digital transformation.
Speaker to be advised
Session Two
Become a Digirati! Building digital maturity for your organi-
sation
Digirati have the digital maturity not only to build digital innova-
tions, but also to drive enterprise-wide transformation. What is your
digital maturity? Structured approach to assessing your digital
maturity based on an understanding not just of the technology, but
of the ‘big picture’ of what digital engagement means to the
business.
Miao Song CIO & VP IT ASPAC
Johnson & Johnson, Singapore
Morning refreshments
Session Three
Digitisation of documents: moving towards a paperless office
Every business- small or big looks at going paperless for bringing in
greater efficiency and automation in their organizations.
• Integrating an advance Document management system (DMS) in
place
• Promoting a seamless and integrated experiences across all channels
• Using a secure DMS in managing security issues
Speaker to be advised
Session Four
Budget restriction vs huge growth opportunities
In most companies, often there is struggle in getting budget for
digital initiatives and strategy. It can be challenging to reconcile the
pressure for short-term returns with long-term strategic goals. This
session will explore how balancing budget and investment can
unlock opportunity in new revenue streams whilst adapting a more
digitised strategy.
Chari TVT Chief Financial Officer
Axiata, Malaysia
Networking luncheon
1400
1445
1530
1645
1600
1730
Session Five: Panel Discussion
Bridging the Digital Talent Gap: Finding and developing
workforce for today’s organisations
Statistics shows that over 90% of companies stated that they do
not have the necessary digital skills. Companies do realise the digital
skills gap and its importance, but are not reacting fast enough by
adopting the rapid change and embracing the workforce for the
future? Only 46% are investing in developing this skill -There are no
sufficient in house grooming of staffs to be high skilled by develop-
ing adequate training programme for staffs in enhancing their
digital capabilities.
Panelists:
Basker Rangachari
CEO Asia Pacific & Chief Transformation Officer
ZAFIN
Laurence Smith Managing Director HR, Group Head of Learning &
Talent Development
DBS Bank, Singapore
Foo Chek Wee Group HR Director
Zalora SEA, Singapore
Session Six
Delivering your Customer Centricity promise via a holistic
digital transformation strategy
In this session, Basker will cut thru the clutter on "digitisation
initiatives" in financial services industry, to share real life insights
on how to deliver true customer centricity which is tangible, and
which transforms your business to deliver business results.
Basker Rangachari
CEO Asia Pacific & Chief Transformation Officer
ZAFIN
Afternoon refreshments
Session Seven
Change Management: overcoming internal culture change &
developing a culture of digital change
In today’s fast-moving environment, change is a crucial element of
a business to develop and grow. Being competitive in the digital age
requires changing mindsets, breaking traditional silos and creating
new collaboration models. Organisational leaders must identify the
need for change and engage employees at all levels of the organisa-
tion. Leaders must actively involve the people that are most to be
affected.
Samsurin Welch Head of Digital Innovation, Strategy & Architecture
PETRONAS, Malaysia
Session Eight
Getting management buy in - From analogue to digital
leadership
Successful corporate digital transformations start from the top
embracing technology. Digital transformation is often pushed to
the IT department, but this should not be the case, the process
impacts the entire organisation. The questions often asked is
weather your leadership is digital-ready? What are the internal
pressures in driving this change from top down? This session will
cover discussion on getting boardroom buy in on the concept of
digital transformation and how it is impacting organisational issues.
Alvin Lim SVP Head of Direct Channels
HSBC, Singapore
End of Day One
PG. 5
Using digital strategy to reshape business models, leverage operational improvements
and enhance customer experience
3rd
- 4th
August 2016 | The Ritz-Carlton, Kuala Lumpur, Malaysia
Digital Integration & Business Transformation Asia
Geri Purisima
T: +632 406 4711 | E: gerip@trueventus.com
For further details, contact
DAY TWO
0800
0845
0900
1030
0945
1100
1145
1230
Registration & coffee
Welcome address by Chairperson
Session One: In Conversation
Change in Leadership: Do you need a Chief Digital Officer
(CDO) or are the roles of Chief Information Officer (CIO)
evolving?
How are you driving digital change in your company? How can you
leverage IT’s uniquely horizontal view for greater business impact?
What new organizational model can help IT keep pace with the
rapid-fire pace of new demands? Today's CIOs need to examine the
way technology is disrupting and transforming their organisations.
Should the current roles of CIOs, CTOs or CMO be relinquished? Or
should the business hire a CDO leading companies’ digital transfor-
mation?
Chairperson:
David Mathison CEO and Founder
CDO Summit, USA
Panelists:
Donald Lim Chief Digital Officer
ABS-CBN Broadcasting Corporation, Philippines
John Kerr Global Chief Digital Officer
ZENO Group, Singapore
Session Two
Preparing your organisation & leaders to win in the age of
digital disruption & business transformation- Case Study DBS
Bank Singapore
Digital disruption is the greatest threat to Organisations today - and
to the effectiveness of the HR department. Just like senior business
leaders, senior HR leaders are nervous and unsure how to proceed.
But digitally savvy HR leaders have the opportunity to be powerful
advocates for change and effective partners to the business. Learn
how DBS Bank has become recognised as one of the most innova-
tive and digitally savvy banks in the world and how to apply those
lessons to your industry (and leaders!)
Laurence Smith Former Head of Learning & Talent Management
DBS Bank, Singapore
Morning refreshments
Session Three
Reshape and innovate your business model to survive digital
disruption
The fundamental issue with most companies is that they never
re-evaluate their business models. This session seeks to understand
how companies should adapt and reshape their business models to
survive digital disruptions; How can businesses best respond to this
shift? How can they take advantage of the opportunity to innovate,
differentiate and grow?
Donald Lim Chief Digital Officer
ABS-CBN Broadcasting Corporation, Philippines
Session Four
Developing a digital strategy: building blocks required - Case
study
Most companies in Asia are still at the early stages in implementing
digital strategy due to lack of understanding, cost challenges and
not having the right capabilities. It’s time for companies to get off
the sidelines.
• Articulating a clear business case for digital transformation and
providing an overall framework to operationalise the digital strategy
• Knowing where to start
• Having a strategic plan to avoid going off in too many directions
at once
David Mathison CEO and Founder
CDO Summit, USA
Networking luncheon
1400
1445
1530
1600
1645
1730
Session Five
Marketing transformation: moving from traditional to digital
– Hear from Asia’s most influential Chief Marketing Officer
Digital Future explores marketing transformation. The move from
traditional to digital marketing covering issues like digital marketing,
mobile, social media, search marketing, e-commerce, digital advertis-
ing and online strategy. Pushing towards programmatic buying,
specifically focusing on social media and content marketing.
Damien Cummings Global Head of Digital Marketing
Standard Chartered, Singapore
Session Six
Using digital transformation in breaking down organisation
silos-Turning your business processes to be more agile - Case
Study
Organisations must think of ways to make their processes more
flexible by breaking down barriers across all departments, to foster
a more collaborative approach between IT and other business units
in improving efficiency and productivity. Now we will see the more
progressive organizations starting to unify business silos using
Cross-modal IT, for example.
Sumit Puri VP Operations & Technology
Max Healthcare, India
Afternoon refreshments
Session Seven
Thinking Big Picture: growing your revenue and maximising
profit with digital transformation
Digital transformation needs to be aimed at increasing revenue, not
just increasing efficiencies.
According to Mckinsey & Company digital transformation will put
upward of 30 percent of the revenues.
Organisations should develop a strategy and roadmap on high-val-
ue digital transformation.
Leon Jackson Head of Healthcare IT (CIO)
University of Malaya, Malaysia
Session Eight
Wrap Up Session
End of Conference
PG. 6
Using digital strategy to reshape business models, leverage operational improvements
and enhance customer experience
3rd
- 4th
August 2016 | The Ritz-Carlton, Kuala Lumpur, Malaysia
Digital Integration & Business Transformation Asia
Geri Purisima
T: +632 406 4711 | E: gerip@trueventus.com
For further details, contact
PG. 7
Using digital strategy to reshape business models, leverage operational improvements
and enhance customer experience
3rd
- 4th
August 2016 | The Ritz-Carlton, Kuala Lumpur, Malaysia
Digital Integration & Business Transformation Asia
1. The course fee is inclusive of the event proceedings,
materials, refreshment and lunch.
2. Upon receipt of the complete registration form, invoice will
be issued. Trueventus request that all payments be made
within 5 working days of the invoice being issued. Full
payment must be received prior to the event. Only delegates
that have made full payment will be admitted to event.
Clients are responsible for their own banking fees and
banking fees will not be absorbed into the booking price.
3. Substitution & cancellations policy. Should the registered
delegate is unable to attend, a substitute delegate is
welcome at no extra charge. Written notifications of all
substitutions is required 5 working days prior to the event.
Trueventus contracts carry 100% full liability upon receipt of
registration. Non payment does not constitute cancellation.
A 100% of cancellation fee will be charged under the terms
outlined below: Due to limited event seats, Trueventus
agrees to book and confirm the seat for the client upon
issuance of invoice. Upon signing of this contract, client
agrees that in case of dispute or cancellation of this contract
Trueventus will not be for total contract value. If a client does
not attend the event without written notification at least 5
working days prior to the event date, he/she will deemed as
no show. A no show at the event still constitutes that the
client will have to pay the invoice amount that was issued to
them. Trueventus does not provide refunds for cancellations.
By signing this contract the client also agrees that if they
cancel that Trueventus reserves the right to pursue monies
owned via the use of local debt collection agency were the
client is situated. Furthermore the client will be held liable
for any costs incurred in collection of outstanding monies.
When any cancellations are notified in writing to Trueventus
5 working days prior to the event, a credit voucher will be
issued for use in future Trueventus events.
4. Trueventus will at all times seek to ensure that all efforts are
made to adhere to meet the advertised package, however
we reserve the right to postpone, cancel or move a venue
without penalty or refunds. Trueventus is not liable for any
losses or damages as a result of substitution, alteration,
postponement or cancellation of speakers and / or topics
and / or venue and / or the event dates. If force majuere
were to occur Trueventus accepts no responsibility or liability
for any loss or damage caused by events beyond their control,
including, but not restricted to strikes, war, civil unrest, flight
delays, fire flood, or any adverse weather conditions. Trueventus
under no circumstances is liable for any other costs that
might have been incurred in the attendance of the event,
including but not limited to flights, accommodation, transfers,
meals etc. Trueventus reserves the right to replace / change
speakers in the best interest ofthe conference.
5. Upon receiving this signed booking form, you the client
herby consent to Trueventus to keep your details for the use
of future marketing activities carried out by Trueventus and
third party organisations & partners.
6. Copyright and Intellectual Property. Any redistribution or
reproduction of part or all of the contents in any form in
connection to this event is prohibited without prior written
consent by Trueventus.
7. Client hereby agrees that he/she exclusively authorizes
Trueventus charged the credit card with details listed above
for the amount provided herein; this registration form serves
as a contract that is valid, binding and enforceable. He/she
at any time will have no basis to claim that the payments
required under this Contract are unauthorized, improper,
disputed or in any way. Upon issuance of invoice Trueventus
will be charging the client USD 30 processing fee.
TERMS & CONDITIONS
HRDF claimable under SBL scheme
HRDF Approved Training Provider Reg No: 889325K
(Applicable for Malaysia only)
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Geri Purisima
T: +632 406 4711 | E: gerip@trueventus.com
For further details, contact
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KL-GM169 Digital Integration and Business Transformation Asia-Geri

  • 1. 3 4 August 2016 | The Ritz-Carlton, Kuala Lumpur, Malaysia-RD th DIGITALINTEGRATION& BUSINESS TRANSFORMATIONASIAUsing digital strategy to reshape business models, leverage operational improvements and enhance customer experience
  • 2. PG. 1 “CEOs generally understand the strategic opportunities and threats associated with digital business, but many have yet to build and communicate a vision for their companies or to develop a strategy to make that vision a reality.” Harvard Business Review WHO SHOULD ATTEND? This event will be beneficial for industry representatives from across all industries: • Chief Executive Officers • Heads of Digital Transformation • Chief Technology Officers • Chief Digital Officers • Heads of Change Management • Heads of Digital Delivery • Chief Marketing Officers • Chief Information Officers • Heads of Online • Heads of Digital • Heads of Experience • Heads of Digital Strategy • Head of HR • Heads of Digital Innovation • Heads of Customer Engagement • Heads of Digital Marketing • Heads of Insights and Analytics WHY YOU CANNOT MISS THIS EVENT Adapt or die. Organisations need to respond quickly in order to survive in the coming age of Digital Darwinism! They need to be prepared for new technologies and changes in consumer behaviour and find strategic, forward-thinking responses on all levels and process of their businesses. Today, many of the organisations leaders lack understanding and knowledge needed to execute a sound digital strategy and transformation. They are feeling the increasing heat as small, agile and disruptive start-up companies armed with new technologies and new ways of doing business challenge traditional business models! The clock is ticking: Are you ready for a digital transformation? Join Trueventus Digital Integration & Business Transformation Asia a great platform for decision makers, leaders and senior executives to learn and adopt best practices from leading companies importing business strategies, game-changing innovations and successful approaches into your structure from getting management buy in right to streamlining business operations as well as maximising revenue with digitisation. Take advantage of digital opportunities, reduce digital treats and turn them into opportunities! 5 REASONS NOT TO MISS DIGITAL INTEGRATION & BUSINESS TRANSFORMATION ASIA • Develop a strategic roadmap and tools necessary to ensure the success of your digital transformation • Discover how to streamline your organisational processes through digitisation in a cost effective manner • Enhance digital leadership capacity to drive your organisation’s digital revolution • Reengineer business processes to be aligned to your digital strategy • Build a more digital savvy workforce to fully capitalise the business transformation Using digital strategy to reshape business models, leverage operational improvements and enhance customer experience 3rd - 4th August 2016 | The Ritz-Carlton, Kuala Lumpur, Malaysia Digital Integration & Business Transformation Asia Geri Purisima T: +632 406 4711 | E: gerip@trueventus.com For further details, contact
  • 3. PG. 2 SUPPORTING MEDIA GOLD SPONSORS About Konica Minolta Business Solutions (M) Sdn. Bhd. Konica Minolta Business Solutions (M) Sdn. Bhd is a viable player in the digital imaging industry. Our portfolio includes giving you holistic solutions that go beyond multi-function printers (MFPs) and document management to potent software solutions with cutting-edge ICT servic- es which deliver speed to market and facilitate the managing of information to improve company efficiency to our customers. Konica Minolta with 15 branches support network throughout Malaysia is highly committed to continuously serve its customers with the best quality products, solutions and services. Konica Minolta is ISO9001:2008 certified through BSI (British Standards Institution). We are always delighted to serve your business needs under one-stop integrated solutions. Contact us now at 03-7801 2611 and we would be happy to hear from you. www.konicaminolta.com.my/business ABOUT RED HAT Red Hat is the world’s leading provider of open source solutions, using a community-powered approach to provide reliable and high-perform- ing cloud, virtualization, storage, Linux, and middleware technologies. Red Hat also offers award-winning support, training, and consulting services. Red Hat is an S&P company with more than 80 offices spanning the globe, empowering its customers’ businesses. www.redhat.com Wiki Labs Company Profile Wiki Labs is the Advance Business Partner of Red Hat since 2011, has been top performing for 4 years in a row (FY 13, FY 14, FY 15 and this year). Wiki Labs focus on Enterprise Open Source, primary in: • Infrastructure Modernization • Unix to Linux (U2L) • Virtualization • Open Hybrid Cloud • Network Function Virtualization (NFV) Application Modernisation • DevOps and Operation Efficiency Improvement Account Support • Maintenance www.wikilabs.asia www.inbusiness.ae Using digital strategy to reshape business models, leverage operational improvements and enhance customer experience 3rd - 4th August 2016 | The Ritz-Carlton, Kuala Lumpur, Malaysia Digital Integration & Business Transformation Asia ASSOCIATE PARTNER ifmasingapore.org Geri Purisima T: +632 406 4711 | E: gerip@trueventus.com For further details, contact
  • 4. FEATURING KEYNOTE PRESENTATION AND CASE STUDIES DELIVERED BY DISTINGUISHED SPEAKERS: David Mathison CEO and Founder CDO Summit, USA Speaking on: Change in Leadership: Do you need a Chief Digital Officer (CDO) or are the roles of Chief Information Officer (CIO) evolving? David Mathison is the curator of the Chief Digital Officer Summit and founder of the CDO Club, and is the world’s leading authority on Chief Digital and Data officers. He has given keynote presentations everywhere from Columbia University to the United Nations (3 times in 2010), from Amsterdam to Zagreb. Samsurin Welch Head of Digital Innovation, Strategy & Architecture PETRONAS, Malaysia Speaking on: Change Management: overcoming internal culture change & developing a culture of digital change Samsurin specialises in helping businesses become successful through strategic and innovative use of digital technologies. He has been involved in IT strategic planning & leadership advisory, working with multiple industries including Oil & Gas Upstream & Downstream, Healthcare & Education.. Chari TVT Chief Financial Officer Axiata, Malaysia Speaking on: Budget Restriction vs Huge growth opportunities During his time at Celcom, Chari was instrumental for many initiatives that contributed to excellent financial performance of Celcom, making it one of the most profitable companies in Malaysia. He spent 20 years at HP, of which 10 years was in senior finance positions in various countries such as Hong Kong, Malaysia, Thailand and Singapore. Alvin Lim SVP Head of Direct Channels HSBC, Singapore Speaking on: Getting management buy in- From Analogue to Digital Leadership Having achieved and experienced the digital hyper-growth in China for the past 3+ years, Alvin is returning to Singapore to continue driving the digital banking journey with HSBC. He had regional experience having worked in Malaysia, Singapore and China for the past 14 years across large global consumer banks, regional digital media agency, web portal and early start-up companies. Donald Lim Chief Digital Officer ABS-CBN Broadcasting Corporation, Philippines Speaking on: 1) Reshape and innovate your business model to survive digital Disruption 2) Change in Leadership: Do you need a Chief Digital Officer (CDO) o are the roles of Chief Information Officer (CIO) evolving? Dr. Donald Patrick Lim is the Chief Digital Officer of ABS-CBN Broadcasting Corporation. Aside from his full time job now with ABS-CBN, he oversees five other businesses of his own, and also does management consulting for up and coming brands and businesses. Dr. Donald is one of the only 24 Certified Professional Marketers in the country, and one of the first in the Philippines to be awarded the Certified Entrepreneur title by the Canadian Institute of Entrepreneurship. Damien Cummings Global Head of Digital Marketing Standard Chartered, Singapore Speaking on: Marketing transformation: moving from traditional to digital- Hear from Asia’s most influential Chief Marketing Officer Damien has over 20 years’ experience in digital and marketing transformation. He is one of the most recognized marketing leaders (based in Asia), having been awarded "Most Influential CMO 2015" (at Philips/Standard Chartered); "Marketing Professional Of The Year 2012" (at Samsung) and the "Brand Leadership Award 2011" (while at Dell). PG. 3 Basker Rangachari CEO Asia Pacific & Chief Transformation Officer ZAFIN Speaking on: 1) Delivering your Customer Centricity promise via a holistic digital transformation strategy 2) Panel Discussion Bridging the Digital Talent Gap: Finding and developing workforce for today’s organisations Basker is responsible for the coordinated transformation of Zafin’s solutions, processes and disciplines to achieve scale and speed. He also leads the global expansion of advisory services to help our clients achieve their vision of true customer centricity. Basker has 28 years of experience across consumer banking, payments services, private equity, retail and consulting. Using digital strategy to reshape business models, leverage operational improvements and enhance customer experience 3rd - 4th August 2016 | The Ritz-Carlton, Kuala Lumpur, Malaysia Digital Integration & Business Transformation Asia Geri Purisima T: +632 406 4711 | E: gerip@trueventus.com For further details, contact
  • 5. FEATURING KEYNOTE PRESENTATION AND CASE STUDIES DELIVERED BY DISTINGUISHED SPEAKERS: John Kerr Global Chief Digital Officer ZENO Group, Singapore Speaking on: Panel Discussion Change in Leadership: Do you need a Chief Digital Officer (CDO) or are the roles of Chief Information Officer (CIO) evolving? John’s 25-year career has spanned seven countries,four continents, in-house to agency - spread across communications, interactive and brand marketing. As Chief Digital Officer (CDO), he leads the firm’s global efforts to build a differentiated digital organisation and goto- market proposition – focused on next-generationanalytics, paid innovation and technology. Sumit Puri VP Operations & Technology Max Healthcare, India Speaking on: Using digital transformation in breaking down organisation silos-Turning your business processes to be more agile - Case Study Sumit has over 21 years of experience in Asia Pacific region in varied industries such as Health/ Life Insurance, IT/ITES, and management consulting. In 2009, Sumit was deputed as the Chief Information Officer of Prudential Life Assurance, Indonesia and implemented innovative enterprise IT initiatives. Leon Jackson Head of Healthcare IT (CIO) University of Malaya, Malaysia Speaking on: Thinking Big Picture: growing your revenue and maximising profit with digital transformation Leon is the CIO of UM Specialist Centre (UMSC), a private tertiary care delivery organization owned by the University of Malaya. He is a subject matter expert on Healthcare IT, with 16 years of experience in software engineering and 9 years of experience in the healthcare industry. He heads the IT team responsible for the transformation of UMSC from paper based medical records and processes to a information enabled delivery of care. Laurence Smith Former Head of Learning & Talent Management DBS Bank, Singapore Speaking on: 1) Preparing your organisation & leaders to win in the age of digital disruption & business transformation–Case Study DBS Bank Singapore 2) (Panel Discussion) Bridging the Digital Talent Gap: Finding and developing workforce for today’s organisations As a Chief Talent and Learning Officer with 25 years of experience (16 of which is spent in Asia), Laurence Smith brings with him a proven track record of driving large-scale organizational transformation, culture change, leadership and development, and performance improvement. Laurence partners with visionary CEOs to transform organization, and is a thought leader on globalizing Asian organisations and leaders. Foo Chek Wee Group HR Director Zalora SEA, Singapore Speaking on: Bridging the Digital Talent Gap: Finding and developing workforce for today’s organisations Foo Chek Wee is a Human Resources professional with over 10+ years of accelerated HR experience in notable companies such as American Express and Visa. He is currently serving as ZALORA Group HR Director, based in Singapore, partnering with stakeholders across Southeast Asia, Australia & Hong Kong Miao Song CIO & VP IT ASPAC Johnson & Johnson, Singapore Speaking on: Become a Digirati! Building digital maturity for your organisation A creative, senior global CIO with more than 20 years international experience in IT operations, application support, infrastructure support, strategy and planning, IT management and consulting. Including more than 6 year overseas experience working in the Netherlands, Switzerland, Singapore, etc. Excellent, proven communication skills and track record of inspiring, building and leading teams.Strong ability of building stakeholder relationship with people from various businesses, with different background and culture. PG. 4 Using digital strategy to reshape business models, leverage operational improvements and enhance customer experience 3rd - 4th August 2016 | The Ritz-Carlton, Kuala Lumpur, Malaysia Digital Integration & Business Transformation Asia Geri Purisima T: +632 406 4711 | E: gerip@trueventus.com For further details, contact
  • 6. DAY ONE 0800 0845 0900 1015 1100 1030 1145 1230 Registration & coffee Opening address by Chairperson Session One Government initiatives for boosting growth by promoting digital transformation in APAC The potential of digital technologies to improve economic develop- ments and productivity of businesses across all industries is significant. Asia has the opportunity to rise to the forefront, making it one of the top five digital economies in the world by 2025.This session seeks to explore the key initiatives taken by Asian govern- ment in promoting the hard and soft digital infrastructure in boosting the ICT industry across the region to help businesses in getting the most out of digital transformation. Speaker to be advised Session Two Become a Digirati! Building digital maturity for your organi- sation Digirati have the digital maturity not only to build digital innova- tions, but also to drive enterprise-wide transformation. What is your digital maturity? Structured approach to assessing your digital maturity based on an understanding not just of the technology, but of the ‘big picture’ of what digital engagement means to the business. Miao Song CIO & VP IT ASPAC Johnson & Johnson, Singapore Morning refreshments Session Three Digitisation of documents: moving towards a paperless office Every business- small or big looks at going paperless for bringing in greater efficiency and automation in their organizations. • Integrating an advance Document management system (DMS) in place • Promoting a seamless and integrated experiences across all channels • Using a secure DMS in managing security issues Speaker to be advised Session Four Budget restriction vs huge growth opportunities In most companies, often there is struggle in getting budget for digital initiatives and strategy. It can be challenging to reconcile the pressure for short-term returns with long-term strategic goals. This session will explore how balancing budget and investment can unlock opportunity in new revenue streams whilst adapting a more digitised strategy. Chari TVT Chief Financial Officer Axiata, Malaysia Networking luncheon 1400 1445 1530 1645 1600 1730 Session Five: Panel Discussion Bridging the Digital Talent Gap: Finding and developing workforce for today’s organisations Statistics shows that over 90% of companies stated that they do not have the necessary digital skills. Companies do realise the digital skills gap and its importance, but are not reacting fast enough by adopting the rapid change and embracing the workforce for the future? Only 46% are investing in developing this skill -There are no sufficient in house grooming of staffs to be high skilled by develop- ing adequate training programme for staffs in enhancing their digital capabilities. Panelists: Basker Rangachari CEO Asia Pacific & Chief Transformation Officer ZAFIN Laurence Smith Managing Director HR, Group Head of Learning & Talent Development DBS Bank, Singapore Foo Chek Wee Group HR Director Zalora SEA, Singapore Session Six Delivering your Customer Centricity promise via a holistic digital transformation strategy In this session, Basker will cut thru the clutter on "digitisation initiatives" in financial services industry, to share real life insights on how to deliver true customer centricity which is tangible, and which transforms your business to deliver business results. Basker Rangachari CEO Asia Pacific & Chief Transformation Officer ZAFIN Afternoon refreshments Session Seven Change Management: overcoming internal culture change & developing a culture of digital change In today’s fast-moving environment, change is a crucial element of a business to develop and grow. Being competitive in the digital age requires changing mindsets, breaking traditional silos and creating new collaboration models. Organisational leaders must identify the need for change and engage employees at all levels of the organisa- tion. Leaders must actively involve the people that are most to be affected. Samsurin Welch Head of Digital Innovation, Strategy & Architecture PETRONAS, Malaysia Session Eight Getting management buy in - From analogue to digital leadership Successful corporate digital transformations start from the top embracing technology. Digital transformation is often pushed to the IT department, but this should not be the case, the process impacts the entire organisation. The questions often asked is weather your leadership is digital-ready? What are the internal pressures in driving this change from top down? This session will cover discussion on getting boardroom buy in on the concept of digital transformation and how it is impacting organisational issues. Alvin Lim SVP Head of Direct Channels HSBC, Singapore End of Day One PG. 5 Using digital strategy to reshape business models, leverage operational improvements and enhance customer experience 3rd - 4th August 2016 | The Ritz-Carlton, Kuala Lumpur, Malaysia Digital Integration & Business Transformation Asia Geri Purisima T: +632 406 4711 | E: gerip@trueventus.com For further details, contact
  • 7. DAY TWO 0800 0845 0900 1030 0945 1100 1145 1230 Registration & coffee Welcome address by Chairperson Session One: In Conversation Change in Leadership: Do you need a Chief Digital Officer (CDO) or are the roles of Chief Information Officer (CIO) evolving? How are you driving digital change in your company? How can you leverage IT’s uniquely horizontal view for greater business impact? What new organizational model can help IT keep pace with the rapid-fire pace of new demands? Today's CIOs need to examine the way technology is disrupting and transforming their organisations. Should the current roles of CIOs, CTOs or CMO be relinquished? Or should the business hire a CDO leading companies’ digital transfor- mation? Chairperson: David Mathison CEO and Founder CDO Summit, USA Panelists: Donald Lim Chief Digital Officer ABS-CBN Broadcasting Corporation, Philippines John Kerr Global Chief Digital Officer ZENO Group, Singapore Session Two Preparing your organisation & leaders to win in the age of digital disruption & business transformation- Case Study DBS Bank Singapore Digital disruption is the greatest threat to Organisations today - and to the effectiveness of the HR department. Just like senior business leaders, senior HR leaders are nervous and unsure how to proceed. But digitally savvy HR leaders have the opportunity to be powerful advocates for change and effective partners to the business. Learn how DBS Bank has become recognised as one of the most innova- tive and digitally savvy banks in the world and how to apply those lessons to your industry (and leaders!) Laurence Smith Former Head of Learning & Talent Management DBS Bank, Singapore Morning refreshments Session Three Reshape and innovate your business model to survive digital disruption The fundamental issue with most companies is that they never re-evaluate their business models. This session seeks to understand how companies should adapt and reshape their business models to survive digital disruptions; How can businesses best respond to this shift? How can they take advantage of the opportunity to innovate, differentiate and grow? Donald Lim Chief Digital Officer ABS-CBN Broadcasting Corporation, Philippines Session Four Developing a digital strategy: building blocks required - Case study Most companies in Asia are still at the early stages in implementing digital strategy due to lack of understanding, cost challenges and not having the right capabilities. It’s time for companies to get off the sidelines. • Articulating a clear business case for digital transformation and providing an overall framework to operationalise the digital strategy • Knowing where to start • Having a strategic plan to avoid going off in too many directions at once David Mathison CEO and Founder CDO Summit, USA Networking luncheon 1400 1445 1530 1600 1645 1730 Session Five Marketing transformation: moving from traditional to digital – Hear from Asia’s most influential Chief Marketing Officer Digital Future explores marketing transformation. The move from traditional to digital marketing covering issues like digital marketing, mobile, social media, search marketing, e-commerce, digital advertis- ing and online strategy. Pushing towards programmatic buying, specifically focusing on social media and content marketing. Damien Cummings Global Head of Digital Marketing Standard Chartered, Singapore Session Six Using digital transformation in breaking down organisation silos-Turning your business processes to be more agile - Case Study Organisations must think of ways to make their processes more flexible by breaking down barriers across all departments, to foster a more collaborative approach between IT and other business units in improving efficiency and productivity. Now we will see the more progressive organizations starting to unify business silos using Cross-modal IT, for example. Sumit Puri VP Operations & Technology Max Healthcare, India Afternoon refreshments Session Seven Thinking Big Picture: growing your revenue and maximising profit with digital transformation Digital transformation needs to be aimed at increasing revenue, not just increasing efficiencies. According to Mckinsey & Company digital transformation will put upward of 30 percent of the revenues. Organisations should develop a strategy and roadmap on high-val- ue digital transformation. Leon Jackson Head of Healthcare IT (CIO) University of Malaya, Malaysia Session Eight Wrap Up Session End of Conference PG. 6 Using digital strategy to reshape business models, leverage operational improvements and enhance customer experience 3rd - 4th August 2016 | The Ritz-Carlton, Kuala Lumpur, Malaysia Digital Integration & Business Transformation Asia Geri Purisima T: +632 406 4711 | E: gerip@trueventus.com For further details, contact
  • 8. PG. 7 Using digital strategy to reshape business models, leverage operational improvements and enhance customer experience 3rd - 4th August 2016 | The Ritz-Carlton, Kuala Lumpur, Malaysia Digital Integration & Business Transformation Asia 1. The course fee is inclusive of the event proceedings, materials, refreshment and lunch. 2. Upon receipt of the complete registration form, invoice will be issued. Trueventus request that all payments be made within 5 working days of the invoice being issued. Full payment must be received prior to the event. Only delegates that have made full payment will be admitted to event. Clients are responsible for their own banking fees and banking fees will not be absorbed into the booking price. 3. Substitution & cancellations policy. Should the registered delegate is unable to attend, a substitute delegate is welcome at no extra charge. Written notifications of all substitutions is required 5 working days prior to the event. 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