Outsourcing Local Access Networks: Turning Pain Points into Profitability Managing local access networks can be one of the most complex and challenging aspects of global networking. Procuring, deploying, managing, and maintaining this critical infrastructure on a global scale can be a major headache but it can also be a great opportunity if done effectively and with the support of the right partners. This presentation displays the traditional model for local access networks and it’s pain points, showcasing a better solution that drives greater efficiency in the enterprise market. Agenda: Common challenges faced for last mile connectivity The outsourcing model - add value in this critical connectivity Next steps for local access - new capabilities, new opportunities Global industry insights – exploring modern day case examples

1. ENTERPRISE CONNECT SERVICE
TURNING PAIN POINTS
INTO PROFITABILITY
UPDATE: NOVEMBER 2015

2. AGENDA
© 2015 Epsilon Telecommunications Ltd. All rights reserved. ECS: TURNING PAIN POINTS INTO PROFITABILITY | 2
1. Introduction to Epsilon
2. Common challenges faced during last mile connectivity
3. The outsourcing model - a compelling procurement option
4. Next steps for local access - new capabilities, new opportunities
5. Global industry insights - exploring modern day case examples
6. Q&A

3. ABOUT EPSILON
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Epsilon provides connectivity and infrastructure outsourcing solutions to Communications, Applications,
Content and Cloud service providers. Our underlying network infrastructure, intelligent application
layers and industry expertise enables our customers to seamlessly deliver mission critical, high
performance applications and communications services globally via our 500+ carrier relationships
with coverage in 170 countries.
500+
NETWORK OPERATORS
PRE-CONNECTED
170COUNTRIES
70POINTS OF PRESENCE
GLOBALLY

4. GLOBAL NETWORK EXCHANGE
9 METROS. All other individual POPs are connected
© 2015 Epsilon Telecommunications Ltd. All rights reserved. WORLD LEADING FACILITIES FOR CONNECTING DATA AND PROTECTING GLOBAL CLOUDS | 4
METRO
PARIS
METRO
AMSTERDAM
METRO
NEW YORK
ASHBURN
MIAMI
DALLAS
LOS ANGELES
METRO
JAKARTA
METRO
FRANKFURT
METRO
DUBAI
METRO
SINGAPORE
New Tech Park Singapore
METRO
HONG KONG
Mega-I
METRO
LONDON
Epsilon Global Hub

5. Singapore Datacenter Connectivity
Keppel Digihub
NewTech Park
1-Net
Digital Realty 1
Equinix SG 1
Equinix SG 2
RacksCentral
Global Switch Keppel Datahub
Key:
• New sites
• Existing sites

6. SUPPLY MANAGEMENT – TYPICAL ACTIVITIES
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Database Management
(Entity Management, supplier contacts, coverage, price books;
inventory of off-net circuits purchased, etc)
Ordering from Suppliers
(New services, Renewals, Upgrades, Migrations, Cancellations)
RFP / RFQ
Supplier Contracts (NDA, MSA, SLA)
New Supplier Development
1 month
1 month
2 months
4 months
Elapsed time (EST)
2 months
10 months (total)

7. SUPPLY MANAGEMENT – PROCURING IN HOURS

8. COMMON CHALLENGES FACED
DURING LAST MILE CONNECTIVITY
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The key elements to the challenge: Procuring, deploying, managing, and maintaining local access networks on a global scale to a
sales or financial objective.
EPSILON
GLOBAL NETWORK
EXCHANGE
YOUR CUSTOMER
EG. HONG KONG
CARRIER
EG. LONDON
EPSILON CONNECT LOCAL ACCESS
EPSILON CONNECT (ENTERPRISE)
LAYER 1 – SDH/SONET, LAYER 2 - ETHERNET
NNI
• Time consuming
• Pricing differences vary based on
provider and location
• Where can we meet?
• Trust issues – can I depend on you?
• Cultural and language differences
• Technical and process complexity -
adding cost

9. THE OUTSOURCING MODEL
A COMPELLING PROCUREMENT OPTION
© 2015 Epsilon Telecommunications Ltd. All rights reserved. ECS: TURNING PAIN POINTS INTO PROFITABILITY | 9
• Utilise our local partner NNI’s
• Eliminate the ‘multiple’ challenge
• No more time zone, competitiveness, licensing, regulatory,
language and cultural barriers
• Enhance turn around time for RFP responses. Faster
volume discounts possible.

10. OUTSOURCE YOUR ACCESS BUSINESS
TO EPSILON
© 2015 Epsilon Telecommunications Ltd. All ECS: TURNING PAIN POINTS INTO PROFITABILITY | 10
ZERO CONFLICT OF
INTEREST
EFFICIENT
OPERATIONS
A SIMPLE APPROACH

11. OUTSOURCE YOUR ACCESS BUSINESS
TO EPSILON
© 2015 Epsilon Telecommunications Ltd. All rights reserved. ECS: TURNING PAIN POINTS INTO PROFITABILITY | 11
GLOBAL REACH IN-DEPTH
EXPERIENCE
REMOTE HANDS

12. NEXT STEP FOR LOCAL ACCESS
NEW CAPABILITIES, NEW OPPORTUNITIES
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1. Cloud & Application Providers
2. Data Centre Providers
3. Carriers & Service Providers
4. Managed Service Providers

13. NEXT STEP FOR LOCAL ACCESS
NEW CAPABILITIES, NEW OPPORTUNITIES
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1. Cloud & Application Providers
• Rapidly Connect Enterprise Locations Globally
• Consolidate Service Provider Relationships
• Easily Change and Re-allocate Services
• Reduce Procurement Costs

14. NEXT STEP FOR LOCAL ACCESS
NEW CAPABILITIES, NEW OPPORTUNITIES
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2. Data Centre Providers
• Connect Your Sites Efficiently
• Scale With Growing Demand
• Offer Customers New Capabilities
• Deliver Complete Solutions

15. NEXT STEP FOR LOCAL ACCESS
NEW CAPABILITIES, NEW OPPORTUNITIES
© 2015 Epsilon Telecommunications Ltd. All rights reserved. ECS: TURNING PAIN POINTS INTO PROFITABILITY | 15
3. Carriers & Service Providers
• Reach More Locations
• Simplify Operations
• Benefit from Competition
• Serve New Demand

16. NEXT STEP FOR LOCAL ACCESS
NEW CAPABILITIES, NEW OPPORTUNITIES
© 2015 Epsilon Telecommunications Ltd. All rights reserved. ECS: TURNING PAIN POINTS INTO PROFITABILITY | 16
4. Managed Service Providers
• Connect Customer Sites Efficiently
• Reduce In-House Resources
• Roll-Out Enterprise Solutions Rapidly
• Access Data Centre Infrastructure

17. CASE STUDY 1
SIMPLIFYING LOCAL ACCESS TO SERVE GLOBAL ENTERPRISES
© 2015 Epsilon Telecommunications Ltd. All rights reserved. ECS: TURNING PAIN POINTS INTO PROFITABILITY | 17
Tier-1 Operator (LG Uplus)
Situation
• LG Uplus (South Korea), the mobile and fixed service provider
affiliate of the LG Corporation, outsourced local access needs
across three regions to drive new efficiency and better serve its
enterprise customers.
• LG Uplus needed a way to deliver local access in disparate
markets while being cost-efficient and assured of quality.
Solution
• LG Uplus selected Epsilon Enterprise Connect solution.
• They were able to outsource their connectivity requirements in
selected markets with confidence in Epsilon’s ability to be a
long-term partner in serving its enterprise needs.
• By simplifying the procurement process, LG Uplus’ reaped the
benefits of cost base while future-proofing their network service
offering.

18. CASE STUDY 2
CONNECTING IRAQ TO EUROPE WITH LAST-MILE ACCESS
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Tier-3 Operator (Fast Iraq)
Situation
• Iraqi fibre network operator, Fast Iraq and Epsilon are
connecting Iraq to Europe and giving local enterprises efficient
access to global connectivity.
Solution
• Simplest and fastest way to connect around the world by
outsourcing its international connectivity to Epsilon, using our
expertise to connect local buildings in Iraq to the financial
centres of Europe.
• Fast Iraq can serve local demand for connectivity with global
reach without the need to build out an international
procurement team and put individual agreements in place.

19. CASE STUDY 3
WHATS THE POSSIBLE FINANCIAL IMPACT TO NOT OUTSOURCING?
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20. ECS: TURNING PAIN POINTS INTO PROFITABILITY | 20© 2015 Epsilon Telecommunications Ltd. All rights reserved.
TURNING PAIN POINTS INTO PROFITABILITY
1. Cost & Efficiency Savings > Better Customer Experience
2. Reduced Overhead Improving Savings > Reducing Cost to Customer, increase customer loyalty
3. Operational Control Savings > Reduced Administration Cost
4. Staffing Cost Savings > Predictable Cost Models
5. Continuity & Risk Management > Enhanced Brand Reputation for more Business Opportunities

21. GLOBAL PRESENCE WITH
LOCAL SUPPORT
We have created a product portfolio
covering most of our customers’
international transmission and
network needs.
WHY EPSILON?
OUTSOURCING WITH
CONFIDENCE
Epsilon provides telecommunication
services from delivering simple point-
to-point leased lines to a
fully ‘managed global presence’.
CARRIER NEUTRAL – YOUR
BUSINESS IS OUR BUSINESS
Our target market is exclusively-
carriers and service providers,
thus making us a focussed
wholesale operator.
© 2015 Epsilon Pte. Ltd. All rights reserved. 21

22. www.epsilontel.com
THANK YOU