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Introducing Media Over Social
ONE-ON-ONE	

CONVERSATIONS
WITH PROSPECTS	

& CUSTOMERS
Engaging those who initiate the social conversation	

in real-time at scale
There has been nothing new in media in
50 years, other than the medium of
content delivery. The method remains
the same: Broadcast content to as many
eyes as possible.
The Difference
HELLO finds them	

HELLO listens to them	

HELLO responds to them 	

with relevant, timely messages that
drive actions.
Today, individuals are the broadcasters!
What Does
We listen for the
relevant
conversation.
We are relevant
Live data operators
responding	

one-to-one.
We are real people
We join the right conversation, 	

at the right moment,	

with the right person.
We respond when the
conversation is
happening.
We are real-time
We don’t talk at consumers, we talk with them. 	

When the conversation stops, so do we.
It’s the most targeted
form of media available.
Thousands of real-time
conversations with real
people.
Suited to any company or
brand looking to connect
with their target audience at
that moment in time when
they are talking.
We listen to millions of
conversations, we identify
relevant ones and we join
those conversations on behalf
of our clients.
How Works
We engage prospects in
friendly ways, in real time
When prospects tweet an
interest or buying signal
And measure all of the
Inbound leads we
generate
The Difference
One-On-One, Relevant, Real-Time Messaging	

That Drives Engagement
Hello
* On average; Not to brag but we’ve
gone up to 55% in our results.
18 – 35% *
Direct Mail
4.4*
* We’ll take their word for it:	

Direct Marketing Survey 2012
Engagement Rates Response Rates
Universal Home Entertainment commissioned a campaign for us to find people
who had seen Fast and Furious 6 within 2 hours and tweet their reaction to the
film. We then messaged them, in real-time, with an offer to pre-order the Blu-Ray
DVD.	

!
▪ Total Responses May 24 – June 2: 12,727+	

!
▪ Total Links Sent: 7,075	

!
▪ ClickThrough Rate: 30%	

!
▪ RTs/Favorite: on average, 1 per link sent.
Case Study
Olivia Somerlyn is a rising pop star competing in the Macy’s / iHeart Radio Rising
Star contest. We were asked to find relevant users and urge them to vote for Olivia.
At the outset of the campaign she was in 5th place, and within one week, due to
one-to-one engagement, had moved into 1st place in the voting, where she
remained.	

!
▪ Total Responses May 17 - 25: 4,219	

!
▪ Total Links Sent: 4,203	

!
▪ ClickThrough Rate: 37%	

!
▪ RTs: 2,016	

!
▪ Favorites: 5,452
Case Study
Clients
Activation
Activating Hello is Easy!	

!
Invite us to an immersion meeting so together we can establish your
customer engagement strategy 	

!
✓ Outcome objectives	

✓ Target Audience	

✓ Realistic budget	

✓ Campaign timing	

!
Engaging with your target audience when they initiate a conversation is
what we do.	

!
Let us do it for you.
Contact:	

!
Geoff Smith	

917-623-8235	

geoff@sesmediagroup.com

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Hello - Media over Social

  • 2. ONE-ON-ONE CONVERSATIONS WITH PROSPECTS & CUSTOMERS Engaging those who initiate the social conversation in real-time at scale
  • 3. There has been nothing new in media in 50 years, other than the medium of content delivery. The method remains the same: Broadcast content to as many eyes as possible. The Difference HELLO finds them HELLO listens to them HELLO responds to them with relevant, timely messages that drive actions. Today, individuals are the broadcasters!
  • 4. What Does We listen for the relevant conversation. We are relevant Live data operators responding one-to-one. We are real people We join the right conversation, at the right moment, with the right person. We respond when the conversation is happening. We are real-time We don’t talk at consumers, we talk with them. When the conversation stops, so do we.
  • 5. It’s the most targeted form of media available. Thousands of real-time conversations with real people. Suited to any company or brand looking to connect with their target audience at that moment in time when they are talking. We listen to millions of conversations, we identify relevant ones and we join those conversations on behalf of our clients. How Works We engage prospects in friendly ways, in real time When prospects tweet an interest or buying signal And measure all of the Inbound leads we generate
  • 6. The Difference One-On-One, Relevant, Real-Time Messaging That Drives Engagement Hello * On average; Not to brag but we’ve gone up to 55% in our results. 18 – 35% * Direct Mail 4.4* * We’ll take their word for it: Direct Marketing Survey 2012 Engagement Rates Response Rates
  • 7. Universal Home Entertainment commissioned a campaign for us to find people who had seen Fast and Furious 6 within 2 hours and tweet their reaction to the film. We then messaged them, in real-time, with an offer to pre-order the Blu-Ray DVD. ! ▪ Total Responses May 24 – June 2: 12,727+ ! ▪ Total Links Sent: 7,075 ! ▪ ClickThrough Rate: 30% ! ▪ RTs/Favorite: on average, 1 per link sent. Case Study
  • 8. Olivia Somerlyn is a rising pop star competing in the Macy’s / iHeart Radio Rising Star contest. We were asked to find relevant users and urge them to vote for Olivia. At the outset of the campaign she was in 5th place, and within one week, due to one-to-one engagement, had moved into 1st place in the voting, where she remained. ! ▪ Total Responses May 17 - 25: 4,219 ! ▪ Total Links Sent: 4,203 ! ▪ ClickThrough Rate: 37% ! ▪ RTs: 2,016 ! ▪ Favorites: 5,452 Case Study
  • 10. Activation Activating Hello is Easy! ! Invite us to an immersion meeting so together we can establish your customer engagement strategy ! ✓ Outcome objectives ✓ Target Audience ✓ Realistic budget ✓ Campaign timing ! Engaging with your target audience when they initiate a conversation is what we do. ! Let us do it for you.