The pitch includes content around general HR policies, Learning and Development initiatives, Integrity & Compliance over-view etc. It aims at providing a flavor of Life @Genpact to prospective Genpact employees which will further smoothen their transition to Genpact.

1. Welcome to Genpact

2. 2© 2015 Copyright Genpact. All Rights Reserved.
CONTENT
HR Policies
Integrity and Discipline
Learning and Development
Quality and Six Sigma
1
2
3
4

3. 3© 2015 Copyright Genpact. All Rights Reserved.
HR POLICIES
Genpact has a clearly laid out and well defined
structure of HR policies covering each and every
aspect of the employee life cycle. The policies are
regularly reviewed and updated to be in line with
changing job environments and economic
scenarios.

4. 4© 2015 Copyright Genpact. All Rights Reserved.
RELOCATION POLICY FOR NEW HIRES
Band 4 New Hires
• Mode of travel as per T&L policy
• Accommodation can be company provided for maximum of 15 days or own stay arrangements.
Accordingly, the per diem will vary. Spouse and children are covered
• Movement of household goods reimbursed on actuals up to a maximum specified limit
• Movement of 1 vehicle reimbursed on actuals up to a maximum specified limit
• Vehicle Registration and Road Tax reimbursed on actuals for up to 1 vehicle
Band 5 New Hires
• Mode of travel should be own arrangement reimbursable up to a specified limit
• Accommodation can be company provided for maximum of 15 days up to a maximum specified limit.
This amount will be recovered from employees
• Dependent coverage, per diem, movement of household goods and vehicles is not applicable
Maximum permissible limits for each of the above will be shared by respective recruiter

5. 5© 2015 Copyright Genpact. All Rights Reserved.
Medical Insurance Policy
• Medical insurance coverage provided through Group Medical Insurance Policy
• For Band 5 employees, only self coverage allowed
• For Band 4+ employees self coverage and up to 3 dependents (spouse and 2 children) allowed
Leave Policy
• Annual/Earned Leave: All full time employees are entitled to 25 days of paid leave acrcrued month
on month. For employees joining/leaving company during calendar year, leaves get prorated as per
date of joining/leaving the company
• Maternity Leave: All women employees are allowed maternity leave for 12 weeks for childbirth or
adoption. This leave can’t be accumulated, encashed or carried forward
• Paternity Leave: All conditions same as maternity leave except that it is for male employees and
duration is 5 working days or 84 calendar days for single male parent
• For Band 4+ employees self coverage and up to 3 dependents (Spouse and 2 children) allowed
BENEFITS

6. 6© 2015 Copyright Genpact. All Rights Reserved.
Transport Policy
• All employees up to Band 4D are allowed to avail company transport
• Company transport provided only for the time period between 8:00 P.M. to 8:00 AM. Next morning.
No company transport during the day (8:00 A.M. to 8:00 P.M.)
• This is a chargeable service and applicable deductions will be made from employees’ monthly salary
Flexible Work Arrangement Policy
• Work from Home: Employees work from home most part of week and comes to office 4-5 times a
month. No impact on C&B with this arrangement
• Tele-Work: Employees perform full time work responsibilities up to several days a week at sites other
than their primary location. No impact on C&B with this arrangement
• Flextime: Full-time employees vary the start and end times of their work days, whether on-site or off-
site, covering core hours (when everyone is expected to be working) as determined by individual
businesses
• All the above arrangements are subject to approval from relevant process owners
BENEFITS (CONT’D)

7. 7© 2015 Copyright Genpact. All Rights Reserved.
Career Progression / UDAANCAREER PROGRESSION
Top performers groomed for expanded roles e.g.
People Management, Onshore deployments
Building talent pool through up-skilling,
industry knowledge
Cross-functional exposure
facilitates job rotation
Building Operating Leaders Building Knowledge Leaders
 Practical experience in managing teams
 Build leadership competencies
 Building subject matter expertise
 Business rotations and on-the-job experience

8. 8© 2015 Copyright Genpact. All Rights Reserved.
Awards & Redemption on Global Intranet site
REWARDS AND RECOGNITION
• Innovative online rewards program,
recognizing employees for performance,
initiatives and exemplary display of values
• Points based system for redemption - like
credit card/airline frequent flyer points
• Employees can be rewarded by supervisors,
clients and peers

9. 9© 2015 Copyright Genpact. All Rights Reserved.
Security
• Logical Access Control
• Three-tiered security
approach
• 24*7 CCTV coverage
• Employee transport
security procedure put in
place
• Document security
• Advance fire detection
system
• Periodic security
communication
EHS
• EHS compliant facilities
• Statutory requirements
compliant facilities
• Health and safety
communications rigor
• Food suppliers and kitchen
audits
• Quarterly emergency
evacuation drills
• Ground level staff trained
on basic EHS procedures
Medical
• 24*7 onsite medical center
& ambulance services
• 24*7 presence of nursing
attendant
• Regular employee health
awareness through “Health
alerts”
• Regular Health Camps
• Proactive/preventive
measures to ensure safe
and healthy work place e.g.
food sampling
SECURITY – SAFETY @ GENPACT
ISO22301, ISAE3402, BS7799, OHSAS, ISO 9001 and ISO 14001 Certified
Security and Safety Culture

10. 10© 2015 Copyright Genpact. All Rights Reserved.
• Home drop off/pick up from 2000 hours to 0800 hours
• First home pick ups and last home drop for females who are using
office transport are provided with a security guard in the cab
• A safety trigger SMS application for female employees in case they
are the last to be dropped, to ensure safe arrival back home
• Multi-cuisine food court is operational round the clock with other
brands like Subway, Café Coffee Day.
• 24x7 medical room with nurses and doctor on duty available
• 24x7 ambulance available at the site
• Partnership with nearby hospitals.
Transport
Cafeteria/Food Court
Medical Services
SERVICES AVAILABLE

11. 11© 2015 Copyright Genpact. All Rights Reserved.
Corporate Citizenship: Focus on Impact
Education & Employability 1
Environment & Sustainability 2
Inclusion 3
• Phase 2 of development commenced
• Sponsored 1300+ trees, bird survey and tree species survey
• Involved community & corporates – residential areas, Dell, Deloitte, ANZ, etc
• STP sponsored by G – first ever in Bangalore for an entire lake
• Announcing TFI partnership in Bangalore
• 2 fellows/teachers in the school sponsored
• Government School is at Immadihalli - Whitefield
• Support fellows and engaging the students
• Various events: stem cell registrations, blood donations, support to Nepal
• 700+ volunteers and more than 40% are payroll givers

12. 12© 2015 Copyright Genpact. All Rights Reserved.
INTEGRITY AND DISCIPLINE
Integrity is at the core of all our values. Genpact as
an organization is known for its ethical practices
across the globe and makes all possible efforts to
keep its reputation and pride intact.

13. 13© 2015 Copyright Genpact. All Rights Reserved.
• Obeying and complying with company
policies
• Behaving and encouraging ethical
behavior
• Providing safe work environment to the
employees
Integrity is… Integrity is NOT…
• Settling personal scores
• Genpact values
• Performance evaluation
• Operating style of manager
• Benefits and compensation
• Relationships outside Genpact premises
WHAT IS INTEGRITY?
Integrity is at the core of all our values

14. 14© 2015 Copyright Genpact. All Rights Reserved.
INTEGRITY IS NON-NEGOTIABLE AT GENPACT
• We expect all our employees to adhere to the Genpact Code of Conduct
• Breach of integrity leads to disciplinary action, and can even lead to
termination of services
• Some examples of breach of integrity and indiscipline are:
• Unscheduled leave
• Uninformed medical leave
• Insubordination
• Late reporting
• Consistent low performance/casual attitude/spending too much
time on personal work when at work
• Non reporting of known violations of integrity
• Non adherence to company policies
• Discrimination on grounds of gender, race or community
• Violation of Genpact Code of Conduct
• Not respecting customer/company confidentiality
• Not adhering to safe work environment
• Theft of company data, property, employees’ belongings
• Coming to work under influence of alcohol or drugs
In all cases, you are liable to face stiff disciplinary proceedings

15. 15© 2015 Copyright Genpact. All Rights Reserved.
• Dual employment – no intimation to manager and HR
• A Genpact employee submitted a fake university
degree certificate to his HR for securing the job
• Sharing of password with a friend
• Claimed excess sums towards intra city taxi charges
• Passed communal and sexist remarks and engaged in
inappropriate conduct with a subordinate
• Termination
• Termination of services and police complaint lodged
against the employee
• Disciplinary action
• Termination
• Termination
Concerns
Disciplinary Action
• Job performance below required standards
• Violation of a company policy / Guideline
• Unprofessional Behavior at workplace
• Workplace harassment
• Compliance violation
• Integrity violation
Scope
Actions Taken

16. 16© 2015 Copyright Genpact. All Rights Reserved.
LEARNING AND DEVELOPMENT
We have an unrelenting focus on developing and
training our employees to help them learn new skills
and capabilities, grow within the organization, and
ultimately succeed in everything they set out to do.

17. 17© 2015 Copyright Genpact. All Rights Reserved.
• Continuous opportunity to build
knowledge and skills
• Opportunity to make an outstanding
career at Genpact
• Challenging and diverse opportunities
across Genpact
• Passion to learn
• Coach and mentor team
members
• Build expertise towards client
success
What Can
Employees Expect What is Expected
of Employees?
LEARNING, GROWING AND SUCCEEDING @ GENPACT

18. 18© 2015 Copyright Genpact. All Rights Reserved.

19. 19© 2015 Copyright Genpact. All Rights Reserved.
CONSULTING EXPERTISE
Level 3 Proficiency and Business Consulting Capabilities
Data
Mgmt.
MIS &
Reporting
Modeling optimization Research
Business Analytics Foundation
Data
Visual.
DW Automation Data Eng
Data
Science
Media Content
Risk
Supply Chain
Marketing
Depth
Scale
L1
L2
L3
• 12-18 month long learning paths for each individual based on his/her level and alignment to work types
• Self assessment and self certification oriented growth plan
DEFINED TECHNICAL LEARNING PATHS FOR EACH LEVEL

20. 20© 2015 Copyright Genpact. All Rights Reserved.
8000+ employees enrolled in globally-
recognized programs
‘Education@Work’

21. 21© 2015 Copyright Genpact. All Rights Reserved.
QUALITY AND SIX SIGMA @ GENPACT
Change and challenge is what defines life at
Genpact. And if you are ready for a challenging
work environment amid daily changes, you are at
the right place!

22. 22© 2015 Copyright Genpact. All Rights Reserved.
The difference is not the tool, but how we embrace It
$3.4 BN BI and $689 MM P&L
Impact Delivered
51+ Lean Ideas logged everyday
1050+ Six Sigma projects
executed annually
3 Six Sigma projects won industry
recognition through SSON and ITEA
Awards
Initial GE Six Sigma beta site, a
decade+ of learning, powered by a pool
of:
14,900+ Six Sigma Green Belt trained
employees
42,000+ Lean trained employees
610+ Black Belts and Master Black Belts
49% of top leadership Lean Six Sigma
certified
1
2
3
4
In conducting a floor walk at Genpact, I was truly taken
by the visual impact of numerous value stream maps,
Lean material and process measurement. If we could
capture even a little of what I saw, in my organization, I
would be very happy…
- Shared Services Leader,
Global CPG Company
LEAN SIX SIGMA - EMBEDDED IN OUR DNA

23. © 2012 Copyright Genpact. All Rights Reserved.