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smarttrucking
January-March 2013             Powered by BharatBenz




                            Built for India BharatBenz
  DIVERSIFY, BECOME A                Light Duty Trucks

  3PL Player                Why Truck Branding is a
                        smart move for your business
January-March 2013

BharatBenz
                                        Powered by BharatBenz   Message
(Daimler India Commercial Vehicles Pvt. Ltd)

Editorial Board
Brand Communications - BharatBenz

Maxposure Media Group India Pvt. Ltd.
Head Office: Unit No. F2B, Second Floor, MIRA
Corporate Suites, Plot No. 1&2, Ishwar Nagar,
Mathura Road, New Delhi - 110065
Tel: +91-11-43011111, Fax: +91-11-43011199

Publisher & COO
Vikas Johari

CEO & Managing Director
Prakash Johari

CFO
Kuldip Singh

Executive Editor
Kabeer Sharma
                                                                Dear Smart Trucker,

Information                                                     With this issue, we complete our first anniversary, and what a year it’s
info@maxposure.in                                               been. We’ve gone from being cautiously optimistic in the first issue to
                                                                being overwhelmed by your feedback for the third issue. As a token of our
                                                                gratitude– we’ve created an issue befitting of an anniversary for you.
Smart Trucking is the quarterly magazine of BharatBenz, a
new truck brand from Daimler India Commercial Vehicles
Pvt. Ltd (DICV). Smart Trucking magazine is printed and         Several of you have wanted to know just what it entails to become a
published by Vikas Johari on behalf of MaXposure Media          Third Party Logistics player, how to go about becoming one and what it
Group India Pvt. Ltd. (MMGIPL) for BharatBenz and               would mean for your business. You’ll find answers to all your questions
published at MMGIPL, Unit No. F2B, Second Floor, MIRA
Corporate Suites, Plot No. 1&2, Ishwar Nagar, Mathura           in our cover story this issue. We’ve also done an exhaustive feature on
Road, New Delhi - 110065, India. All rights reserved. The       warehousing because the answer to sustainable growth lies in growing
writing, artwork and/or photography contained herein may        from being just a Fleet Operator to being an end to end service provider.
not be used or reproduced without the express written
permission of MMGIPL and DICV .The views and opinions
                                                                You will also find inside a feature about an extra revenue avenue you can
expressed or implied in Smart Trucking are those of the         look at tapping for your modern fleet – 'Truck Branding' and an issue that
authors and do not necessarily reflect those of BharatBenz      is of utmost concern to you – Fleet Safety.
(DICV) or MMGIPL. All efforts to be accurate have been
made while compiling the content of this magazine, but we
assume no responsibility for the effects arising there from.    Looking to blow off some steam after a day of managing logistics and
                                                                monitoring the movement of your fleet across India? We’ve put together a
FOR ENQUIRIES | MMGIPL                                          feature on truck-based simulators and video games which will let you do
Tel: +91-11-43011111, Fax: +91-11-43011199
www.maxposure.in
                                                                just that.

                                                                Add to this the fact that following the runaway success of the HDT range,
                                                                BharatBenz is now ready to revolutionalise the LDT segment of Indian
                                                                Transport with the launch of state-of-the-art, specially engineered for India
                                                                LDT trucks makes this a really special issue.
Daimler India Commercial Vehicles Pvt. Ltd.
Unit 201, 2nd Floor, Campus 3B, RMZ Millennia
Business Park, No. 143, Dr. M.G.R Road, Perungudi,
                                                                Enjoy the issue and remember to write in with your feedback.
Chennai - 600096, Tamil Nadu, India Tel: +91-44-45996000,
Website: www.bharatbenz.com,                                    Team BharatBenz
E-mail: sales_dicv@daimler.com




                                                                                                           JAN-MAR 2013  | SMART TRU CK I N G | 1
Contents



 04




                                                         10


                                                    16
2 | SM A RT T R U C K I N G | JA N - MA R 2 0 1 3
32
INSIGHT
	04 |	3PL: Backbone Of
      The Economy
      Become a 3PL player,
      diversify your business

10 |		Give Your Business The
      Warehouse Boost
      The final piece of the
      logistics puzzle

BRAND POWER
16 |		Did We Bring In A Change?
      Fleet owners and

                                           38
      drivers talk about their
      BharatBenz experience

26 |		The Next Milestone In
      Your Empowerment
      Introducing built-for-India
      BharatBenz Light Duty Trucks

STOPOVER
32 |		Are You Game Enough?
      Check out the best truck
      games the virtual world has

                                            44
      to offer

S
	 MART MOVES
38 |		 Mobile Billboards
                                     26
       Fleet operators can strike
       gold by using trucks as
       moving billboards

	44 |	Safety, The New
      Buzzword
      Truck associations,
      fleet owners and truck
      manufacturers take up the
      cause of fleet and driver
      safety



                                           JAN-MAR 2013  | SMART TRU CK I N G | 3
3PL: Backbone of the

          ECONOMY
             By becoming a complete solutions provider to his clients, a fleet owner
             can expand his business and play a significant role for the economy
               words Ridhima Ahluwalia
INSIGHT




          4 | SM A RT T R U C K I N G | JA N - MA R 2 0 1 3
The four path system to make
your business efficient. The first
step is reliable modern trucks;
second use of container trucks to
utilise space wisely. Then comes
the Hub-and-Spoke model for
systematic delivery and finally
warehouses where goods are
stored safely


           JAN-MAR 2013  | SMART TRU CK I N G | 5
A
                                                                                                         s international trade grows      cent). This is largely due to poor quality
                                                                                                         and supply chains expand,        of infrastructure and the unorganised road
                 smarttrucking
                 January-March 2012                  Powered by BharatBenz                               there is now an absolute         transport sector.
                                                                                                         focus on reliable, low-cost
                                                                                                         and rapid delivery channels.     This is what is prompting everyone from
                                                                                                         Manufacturers need flexible      global firms who to set up factories in India
                                                                                      and cheaper links to suppliers in remote areas      to smaller start-ups to seek out organised
                                                                                      and the intensifying competition for new            partners who are financially stable, dependable
                                                                                      markets means the finished goods need to be         and who want to be partners in the business,
                                                                                      delivered to the customers very often – on          rather than just be a transporter. According to
                                                                                      short deadlines. Moreover, many start-up            Indiastat Database, KPMG Analysis, the 3PL
                                                                                      companies might not have the resources to           sector in India is witnessing an annual growth
                     RISE OF THE                Efficient Fleet Management            invest in a logistics system of their own. Add      of 30 per cent which is in sharp contrast with
                                              Super Highways: Almost There            to this the fact that getting a different partner   the 10 per cent growth which the sector is
                                                                 www.bharatbenz.com


                                                                                      for each stage of the supply chain is both          seeing globally. India’s 3PL market is projected
                Changing the industry by introducting                                 cumbersome, as well as susceptible to more          to witness a CAGR of around 26 per cent in
                modern trucks in India
                                                                                      constant breakdowns. This has led to the move       2011-2013, resulting in a revenue opportunity
                                                                                      towards Third Party Logistics (3PL) becoming        of nearly `24,451 crore ($4.6 billion) by 2013.
                                                                                      even more pronounced as more and more
                                                                                      manufacturers outsource all stages of their         This is also beneficial for the fleet operator
                 smarttrucking
                  April-June 2012                    Powered by BharatBenz
                                                                                      production except marketing, sales and high-        because it gives him the possibility of
                                                                                      level management. Hence, these companies            diversifying his business. Moreover, it gives
                                                                                      also need best possible logistics to handle         him a perennial source of income since he
                                                                                      their extended supply chains.                       is billing the client for everything – from
                                                                                                                                          transportation to warehouse storage and
                                                                                      ENTER 3PL                                           distribution.
                                                                                      Third party logistics firms are those companies
                                                                                      which take this a step forward and don’t just       HOW 3PL WORKS
                                                                                      provide transportation of goods, but also offer     The 3PL system has been extensively used
                                                                                      facilities such as consolidation, forwarding,       in Europe and America, and now in countries
                    STAck, RAck &                                                     customs brokerage, warehousing, fulfillment,        like China, which have become major
                   Pack Them
                                                           Radial Revolution
                                                      A High Powered Yatra            distribution, less than truck services and          manufacturing hubs. In China, where a few
                                                                 www.bharatbenz.com


                                                                                      practically any trade-related services that         hundred factories that manufacture a large
                Intelligent utilisation of space maximises                            their customer needs. Moreover, using 3PL           portion of the world’s garments, consumer
                revenue generation and the answer to this
                are container trucks                                                  companies gives manufacturers the ability to        electronics and other products, the logistics
                                                                                      track their shipments real-time by using GPS        infrastructure is quite primitive, especially
                                                                                      monitoring and other measures fleet operators       as you move inland. The major retailers and
                                                                                      use to manage their fleet. Vikas Mittal, MD,        manufacturers outsourcing to these factories
                                                                                      McCain Foods India, believes that the need          are using their relationships with large 3PLs
                 smarttrucking
                  October-December 2012              Powered by BharatBenz
                                                                                      to have a specialised logistics partner is even     to control their overseas vendors’ logistics
                                                                                      more significant for an expansive country as        performance. A few large 3PLs firms under
                                                                                      India, where logistics accounts for as much as      US or European buyers handle the logistics
                                                                                      13 per cent of the GDP (`6,750 bn) compared         from the factories to the final destination. This
                                                                                      with the US (9 per cent) or Europe (10 per          is increasingly true as more companies have
                                                                                                                                          started using India as a hub for production for
                                                                                                                                          South-East Asia. Global sourcing and growing
                                                                                                                                          competition among manufacturers have made
                                                                                         Guru Eliyahu Goldratt, Management Guru           material movement more complex, giving rise
INSIGHT




                                                                                                                                          to third party logistics players. According to
                     RISE OF                                                             “The objective of the supply chain is            estimates, Japan (80 per cent) accounts for a
                    The Hub
                                                   The Pro-active Approach
                                                         Driving in a change
                                                                                         to ensure the right amount of the right          high proportion of 3PL to the overall logistics
                                                                                         product is in the right place at the right
                                                                 www.bharatbenz.com


                                                                                                                                          activity compared with India (9 per cent).
                The Hub-and-Spoke model is the                                           time, with minimal investment and
                cost effective delivery system which                                     operating costs.”
                maximises efficiency and revenue                                                                                          By outsourcing their logistics activities,
                                                                                                                                          manufacturers are not only concentrating


          6 | SM A RT T R U C K I N G | JA N - MA R 2 0 1 3
WHAT DOES IT MEAN FOR ROAD TRANSPORT?
This ensures that the entire cycle from the supplier
to manufacturer then the distributor to retail shop is
coodinated efficiently so that the product reaches the
consumer on time. This mode of transportation also
reduces expenditure cost.




                                                                      Manufacturer
                                                                      produces the
                                                                         goods




                             Supplier                                                                           Distributor
                     provides the raw material                                                         transports finished goods
                          for production                                                               to the retailers, transports
                                                                                                           back unsold goods




                                                                  Consumer receives
                                                                     the product




                                                                   Retail shops are
                                                                 where final product is
                                                                      available




on their core business operations, but also       global presence, is Transport Corporation
achieving cost-efficiency, improving delivery     of India (TCI). After 50 years of extensive          Benefits of being a 3PL player
performance and enhancing customer                experience, TCI moves 2.5 per cent of India’s        •	 Business expansion: Fleet owner
satisfaction. For instance, a company which       GDP by value and is the proclaimed market                  gets a perennial source of income by
has a transportation spend worth `1 crore         leader of the Indian logistics industry. Mr Jasjit         providing additional services like freight
by tying up with a 3PL company which has          Sethi, President and CEO of TCI SCS, explains,             forwarding, goods storage
a spend of `100 crores will be able to have       “The services encompass small parcels to
a lower transportation cost due to increase       over-dimensional cargo, express movement to          •	    Higher Profits: By providing various
in business. Moreover, 3PL companies are          warehousing. The enabler has been an intrinsic             services apart from basic goods
catering to the manufacturers by extending to     infrastructure – network of road, rail and sea;            transportation, the fleet owner can
them facilities such as specific packing, cross   distribution centres to cargo hubs coupled with            command a premium for the value-added
docking, auto replenishment systems and real-     an IT network that’s amongst the most robust               services
time tracking of shipments.                       and widespread in the logistics world.”
                                                                                                       •	    Increase efficiency: By working closely
3PL IN INDIA                                      Eyeing the lucrative market, some of the                   with his clients for managing the entire
One of the leading logistics and transportation   largest Indian Industrial conglomerates like               supply chain, the fleet owner can plan his
companies in India, that provides integrated      Reliance, Tata, Mahindra and Mahindra, TVS                 resources much in advance
supply chain and logistics solutions with a       Group and Essar Shipping, who have started


                                                                                                            JAN-MAR 2013  | SMART TRU CK I N G | 7
offering logistics solutions to other Indian        Another example is Genex Logistics that
          companies, have turned these logistics division     focuses on value creation through process
          into profit centres. Other major players like       innovations. Its 3PL solution has been
          Gati, Safexpress and Blue Dart have also            beneficiary for a leading apparel and fashion
          started offering 3PL services. DIESL (Drive         retailer. Genex Logistics is considered as
          India Enterprise Solutions), a Tata group           an appropriate partner because of their rich
          company, jointly owned by Tata Industries           experience in 3PL services.
          and Tata International, is a leading provider of
          integrated logistics solutions, with over 176       As is clear by Genex and FSC’s experience,
          warehouses connecting 4,000 towns across            the best example of the need for logistics is
          India. DIESL operates more than 4.4 million sq      in the apparel sector. Customer needs in the
          ft of warehouse area, covering around 90 per        sector are very dynamic and the retailer had to
          cent of the country’s districts and managing        respond to change in demands very quickly. In
          over 1.25 million transactions per month. Mr.       order to ensure customer satisfaction, supply-
          Ajay Chopra, CEO of DIESL explains, “It’s not       chain solution is the need of the hour to ensure
          about stuffing your goods in a warehouse            entire range of activities from sourcing to sales
          or a truck, it’s about providing multi-scaled,      are well-synchronised within shortest possible
          integrated systems driven solutions that add        time. This high-level service efficiency has to be
          value to your supply chain.”                        coupled with least possible operational costs,
                                                              which is the biggest challenge for a retailer.
          Future Supply Chain is another example of a
          successful 3PL company. Its centre in Bhiwandi      “As a 3PL provider, we spotted the gap that
          caters to food and FMCG sectors while its
          state of the art distribution centre at Nagpur
                                                              connects with the other side of the providers,
                                                              and have been able to create solutions around             3PL offers all
          processes 400,000 pieces of apparel per day.
          The company has warehousing storage capacity
                                                              this that are not only specific, but also integrated
                                                              ones covering end-to-end activities,” Genex
                                                                                                                        trade related
          of over six million sq ft spread across strategic
          locations in India. Express transportation
                                                              Logistics’ Director Mr. Mansingh Jaiswal said.
                                                                                                                        facilities like
          services of Future Supply Chains are provided
          pan-India through its hub-and-spoke model
                                                              CHALLENGE FOR THE FLEET OPERATOR
                                                              The challenge for the large fleet operators
                                                                                                                        customs
          and the company’s International logistics cater     is how to implement an efficient system that              brokerage,
          to exports and imports. “We associate with          would deliver goods to their destinations
          our customers to provide optimal supply chain       on time while achieving a sizeable profit                 warehousing,
          network through a hub-and-spoke model and
          other services to enable shortest time-to-market
                                                              margin. FedEx and UPS have successfully
                                                              implemented the hub-and-spoke model to                    distribution etc
          and lowest cost-to-market,” Mr Anshuman Singh,      attain a competitive logistics advantage.
          MD and CEO of Future Supply Chains, explains.       Not only does this method of distribution




           THIRD PARTY LOGISTICS PLAYERS
           Genex Logistics, Director,                                                             DIESL, National Operations Head,
           Mr.Mansingh Jaiswal                                                                    Mr.Vikram Mansukhani

           “As a 3PL provider, we spotted                                                         “Our bouquet of offerings,
INSIGHT




           the gap that connects with the                                                         coupled with extensive experience
           other side of the providers and                                                        over the last 10 years is backed
           have been able to create solutions                                                     by internationally benchmarked
           around this that are not only                                                          IT systems. This has helped
           specific but also integrated ones                                                      establish DIESL as a leader in
           covering end-to-end activities“                                                        Indian Logistics Industry“




          8 | SM A RT T R U C K I N G | JA N - MA R 2 0 1 3
contributor to improve processes in supply
                                                                                                         chain at Dabur has been the technology.”
                                                                                                         Future Supply Chains too offers state-of-the-
                                                                                                         art distribution centres with multi-level racking
                                                                                                         MHEs, RF guns, etc, and uses a GPS-based
                                                                                                         vehicle tracking system.


                                                                                                         The usage of a fleet management system
                                                                                                         is an important aspect of the 3PL, and is
                                                                                                         employed by everyone – from TCI to Future
                                                                                                         Supply Chains – since monitoring such
                                                                                                         a large fleet and ensuring its efficiency
                                                                                                         becomes a critical part of the services
                                                                                                         offered to the client. Moreover, active fleet
                                                                                                         management through GPS systems (which
                                                                                                         pass on the information about fleet movement
                                                                                                         to a centralised control room) ensures you
                                                                                                         know fleet availability to take on new orders,
                                                                                                         reduce turn-around time and, at the same
                                                                                                         time, can provide real-time updates to your
                                                                                                         clients about their orders.


                                                                                                         By becoming a 3PL player, a fleet owner, not
                                                                                                         only gets a perennial source of income, but
                                                                                                         also increases his profit margin due to more
reduce transportation cost, it also improves         medium fleet operators who can integrate            value added services that he provides. He
the cycle times and reduces inventory.               themselves into the hub-and-spoke network of        has also moved up the value chain and thus
Express & Logistics (EXL) is one of India’s          a large fleet operator and act as their spoke. It   plays an even stronger role in the economy.
first companies to create a hub-and-spoke            is a smart solution to meet the transportation      Also, since he is working as the complete
distribution model in an industry, which is still    demands of a booming nation.                        solutions provider, he can integrate with his
in the early stages of development. According                                                            clients strategies. This enables him to plan his
to Indiastat Database, large fleet operators,        FLEET MANAGEMENT SYSTEMS                            resources in a much more efficient way. He can
too, have started experimenting with the             Technology remains the buzzword when                anticipate more loads, thus buy better trucks,
hub-and-spoke model, which has resulted in           it comes to 3PL. Recently, DIESL roped in           plan his requirement of funds and drivers well
increase of their market share from just 2 per       Tata Consultancy Services for `100 crore            in advance. This ensures that his fleet is never
cent in 1994-95 to 11 per cent in 2010-11.           technology upgrade. Mr Atul Agarwal, AGM,           short on carrying loads and is utilised to the
The model can be practiced by small and              supply chain for Dabur agrees, “One common          optimum.  yz




                                        Future Supply Chain, MD and                                                        TCI SCS, President and CEO
                                        CEO, Anshuman Singh                                                                Mr Jasjit Sethi

                                        “We associate with our                                                             “The services encompass
                                        customers to provide optimal                                                       small parcels to over-
                                        supply chain network through a                                                     dimensional cargo, express
                                        hub and spoke model and other                                                      movement to warehousing.”
                                        services to enable shortest
                                        time-to-market and lowest cost-
                                        to-market”




                                                                                                                JAN-MAR 2013  | SMART TRU CK I N G | 9
Give your business the
                    WAREHOUSE BOOST
                        A warehouse is an essential element of a 3PL Player and is an
                        opportunity for the fleet owner to move up the value chain
INSIGHT




                        words Manik




          10 | SM A RT T R U C K I N G | JA N - MA R 2 0 1 3
A
                   s the Indian transport and      the Indian transportation sector is focusing
                   logistics sector spreads        on, requires goods to be transported from the
                   its wings, the onus is on       manufacturing facilities to major hubs where
                   the Indian fleet operator       they are unloaded, assorted, tagged, and then,
                   to develop into a provider      transported between smaller centres, from
                   of end-to-end services,         where they complete their last mile. In this
rather than a mere provider of transportation      feature, we focus on warehouses and how
services. With a renewed focus on adopting         setting them is the last piece of the puzzle,
the hub-and-spoke system to spread network,        making you a complete service provider.
increase fleet utilisation and enhance revenues,
warehouses have become an integral part of         WHY DO WE NEED A WAREHOUSE?
supply chain. The hub-and-spoke model, which       According to a KPMG report, driven by the


                                                        JAN-MAR 2013  | SMART TRUCK I N G | 1 1
growth in production and consumption,                 The need for a warehouse arises, also, because         value-added services such as ticketing, labelling,
          organised retail, logistics outsourcing and           some goods are produced only in a particular           returns besides offering back-end support to
          goods and service tax, the demand for                 season, but are demanded throughout the year.          the customer and coordinating between the
          warehousing in India will grow at 6.8 per                                                                    suppliers and the end-customers.
          cent annually during 2010-13. The Indian              For instance, a Chennai-based company produces
          industry’s requirement for warehousing space          light fixtures which are in demand in Delhi and        Warehousing is a win-win proposition for both
          is expected to grow from 391 million sq ft of         nearby areas. In order to ensure that its orders are   fleet operators, as well as the manufacturers.
          storage space in 2010 to 476 million sq ft in         delivered to the customers on time, it is unable       It ensures that the manufacturers can
          2013. This demand is fuelled by the demand by         to wait for a full truck load to transport fixtures    concentrate on their core business and leave
          the engineering goods, IT, electronics & telecom      to Delhi, which will be both time-consuming as         the rest of the work to professional firms
          sectors, whose demand for warehousing space           well as expensive. This is when the warehouse          and at the same guarantees fleet operator a
          is expected to grow by 8.2 per cent and 8.6 per       steps in. Now imagine if the same company had          permanent and perennial source of business.
          cent, respectively.                                   transported its light fixtures to a warehouse in
                                                                anticipation of the demand, these light fixtures       However, building a warehouse does present
          This presents the Indian fleet operator a golden      were then assorted, stocked and safely stored          its share of problems. For instance, it exerts
          opportunity to develop his warehousing facilities     at a warehouse on the outskirts of Delhi from          even greater pressure on the logistics
          and expand business.                                  where they could be transported according to           companies’ need to be efficient in their
                                                                the demand. At the same time, it might not be          operations and mechanise warehouses in order
          WHO NEEDS A WAREHOUSE?                                cost-efficient for a small company to develop its      to cut costs and reduce losses. Moreover,
          The modern Indian Warehouse is a far cry from the     own warehouse. On the other end of the spectrum        fleet operators need to benchmark processes
          concept of a warehouse or a ‘godown’, which is a      could be an Italian company which produces             and systems and formulate metrics to meet
          mere four-walls and a shed. It is now a state-of-     shoes that have a market in Mumbai. For the            world-class efficiency and productivity levels
          the-art set up featuring high levels of automation,   company to ship these shoes as per demand              especially when it comes to dealing with
          multi-rack, palletisation infrastructure etc.         would be a lot more expensive proposition than         international customers. Companies need to
                                                                shipping them en masse, and then supplying to          use metrics to measure on-time delivery, order
          But, at the core of it remains the need to securely   their local counterparts as per demand.                fulfillment, fill rate etc.
          store goods, away from natural calamities and
          safe from theft, in such a way that the products      HOW DOES A WAREHOUSE WORK?                             HOW ‘TRUCKERS INDIA’ DID IT
          can be efficiently provided to the consumer at        TCI warehouses, for instance, offer infrastructure     Warehouses are expected to constitute about
          the given time of requirement. The need for a         to unload goods, rack them, store them safely          35 per cent of the total logistics industry
          warehouse arises due to the time gap between          and then load them back onto trucks using              in India. Major players in the warehousing
          production and consumption of products. By            forklifts and stackers, when the demand is             segment are Central Warehousing Corporation,
          bridging the gap between production and               received. In addition to this, they also boast of      State Warehousing Corporation, and Food
          consumption, a warehouse creates time utility. A      IT-driven Warehouse Management Systems,                Corporation of India.
          warehouse enables a firm to carry on production       Hand-Held Scanners, well-documented and
          in anticipation of demand in future and sell their    refined processes for receipt, put-away, picking,      But, the perfect case study is that of Truckers
          products whenever there is adequate demand.           documentation and even shipping. TCI also offers       India. Established in 1950 as M.M.O & Co., the
                                                                                                                       Assam-based firm was retained to undertake
                                                                                                                       logistics and warehousing for Indian Tobacco
                                                                                                                       Company (ITC), then known as the Imperial
                                                                                                                       Tobacco Company. They have now grown to be
                                                                                                                       one of India’s most prominent logistics, freight
                                                                                                                       distribution and warehousing companies and
                 Warehouses need not be acres                                                                          boast of several blue chip FMCG companies
                                                                                                                       as clients. In 1980, Truckers India emerged
                 wide, but spacious enough to hold
INSIGHT




                                                                                                                       as a division and soon expanded its base to
                                                                                                                       cover over almost the entire country. Today,
                 whatever the customers would want                                                                     the company serves over 1,200 towns and
                                                                                                                       cities in India, with a fleet of around 300
                                                                                                                       vehicles, a combined staff strength exceeding
                                                                                                                       250 and a storage space exceeding 7,25,000
                                                                                                                       square feet (approximately 50,000 sq mt).


          12 | SM A RT T R U C K I N G | JA N - MA R 2 0 1 3
How things work at a TCI warehouse




2   Bonded Goods Handling




                                                             3   Assembly, Kitting and Stock Transfers

                                                             4   Transport planning




1   Order and Inventory Management




    Warehouse: A boon to fleet owners
    •	 Warehouses ensure that a fleet operator is
        never short of business and open extra revenue
        opportunity.

    •	 Real time inventory information enables fleet owner
        to plan his transportation accordingly.

    •	 By providing these value added services, a fleet
        owner can greatly improve his profit margins.




                                                             5   Products ready to deliver




                                                                                                         JAN-MAR 2013  | SMART TRUCK I N G | 1 3
The company has further vertically integrated
          itself, and is creating built-to-suit logistic parks
          for its clients. With over 260,000 square feet
          of space already created, they have another
          400,000 square feet of space in the pipeline.


          With the vast experience the company has, in
          this field. Truckers India has adopted various
          green initiatives to ensure that its Logistic
          Parks are sustainable and eco-friendly. It also
          boasts of an extensive communications and IT
          network, including a customized in-house fleet
          management system, coupled with an online
          GPS vehicle tracking system, and an online
          accountancy system that helps them keep track
          of their operation.


          "Our core competency is in clearing and
          forwarding warehouses models. At present,
          we have warehouses in 28 cities across India,
          which specialise in services such as total
          material handling, enterprise resource planning
          (ERP), stock inventory management etc,” Mr.
          Ankush Gujral, partner at Truckers India shares.


          Genex Logistics is another company which,
          besides operating 12 warehouses across
          India, has also developed a FTWZ (Free Trade
          Warehouse Zone). An FTWZ for all practical
                                                                     Genex Logistics Ambala warehouse
          purposes are ‘Integrated Zones’ which are
          designated a foreign territory for the purpose
          of carrying on unhindered business. The
          Government of India then extends facilities like
          tax, duty deferment benefits, reduction in custom      mind while setting up a warehouse. The most         landscape in India is witnessing multiple
          clearance times and excise duty exemptions for         essential is its location, which should be both     interesting trends, including increasing
          manufacturers using these FTWZs.                       well connected, as well as in close proximity of    opportunities across many user segments,
                                                                 the manufacturing hubs of the clients. The most     emergence of attractive tier-2 cities as
          Mr. Prakash, a senior official of ONS Logistics,       common misconception is that warehouses             warehousing locations and several key buying
          another senior player on the Indian warehousing        need to, by definition, be acres wide. They         preferences of customers,” Manish Saigal,
          scene, shares, "We believe in consolidation            just need to be large enough to fulfill your        Head Transportation and Logistics for KPMG
          processes. Different packages addressed                and your client’s requirements and facilitate       India writes in the paper.
          to the same receiver calls for consolidation.          easy loading and unloading of goods. Most
          This ensures that the customer availing of our         of the overhead expenses go into buying,            According to him, a boost for the Indian
          services incurs minimum cost, at the same time,        constructing, renting or outfitting a building or   warehousing sector could be the onset of GST,
INSIGHT




          the service provider, gets the maximum margin."        several buildings.                                  which has potential to revamp the national
                                                                                                                     warehousing network. According to the act,
          WHAT TO KEEP IN MIND                                   According to the KPMG report, the best areas        which is still pending in Parliament, both
          The Government of India offers subsidies to            for developing warehouses are Mumbai,               Central and State taxes will be collected at
          people setting up rural warehouses/godowns             National Capital Region (NCR) and Nagpur.           the point of sale, ruling out multiple layers of
          for storage of food/agricultural produce. There        Other attractive locations lie in major western     taxation that currently exist. Both components
          are, however, a couple of things to keep in            and southern cities. “The warehousing               will be charged on the manufacturing cost.


          14 | SM A RT T R U C K I N G | JA N - MA R 2 0 1 3
Genex Logistics
                                                       Genex Logistics is a leading
                                                       company in transportation,
                                                       distribution and warehousing.
                                                       Besides operating 12 warehouses
                                                       across India, Genex Logistics also
                                                       has custom bonded warehouses
                                                       which are used for managing the
                                                       logistics of wines & liquors, edibles
                                                       (chocolates and confectionary) and
                                                       other high value material.These
                                                       warehouses are built to cater to
                                                       goods that require temperature or
                                                       humidity controls, making sure that
                                                       no products get ruined.

                                                                                                   Bharti Walmart in Chandigarh doubles up as a retail and warehouse




                                                                    For large fleet operators,
                                                                    warehouses are an investment
                                                                    as they double up retail hubs


This will benefit individuals as prices are likely   the geographical diversity of India and                 warehouse a one stop shop. Another marketing
to come down. Lower prices will lead to more         remain competitive.                                     trend which is more in tune with internet
consumption, thereby helping companies.                                                                      subscribers is gaining traction – again, with
                                                     For larger fleet operators, the warehouse               small orders being shipped worldwide from
WAREHOUSE MANAGEMENT SYSTEMS                         and distribution service will prove to be a             various warehouses.
Warehouse management systems (WMS)                   great investment.
help manage warehouse resources efficiently.                                                                 For large fleet operators, the warehouse and
WMS are generally associated with larger             RETAIL HUBS AT WAREHOUSES?                              distribution service is a great way to conduct
and more complex distribution operations.            These days, a large number of individuals and           business as it is a sensible investment which
However, even smaller and mid-size companies         small-scale businesses order smaller quantities         will increase their profit margins in a big way.
are increasingly recognising the significance        of materials from warehouse distributors.               At the same time, warehouses can also be
of WMS in today's environment of integrated          However, their orders are more frequent than            very beneficial for smaller fleet operators who
logistics, JIT (just in time) delivery and           the ones placed by larger companies. Doubling           can integrate into the network of a large fleet
e-commerce.                                          warehouses as retail stores, with the larger            operator and offer its warehousing facilities to
                                                     orders on top shelves and smaller bundles               its clients. Alternatively, a small fleet operator
Logistics players have recognised that they          on the lower ones for the walk-in consumers,            can look to develop smaller rural warehouses
need varied and comprehensive logistics              is one marketing trend that is increasingly             which can integrate into the a large fleet
expertise for each region and state to address       catching on. This automatically makes a                 operator’s network.  yz


                                                                                                                   JAN-MAR 2013  | SMART TRUCK I N G | 1 5
Did we bring in a

                           CHANGE?
                               BharatBenz promised a ‘Whole new Trucking
                               experience’. After completing 6 months, we asked
                               our customers to judge if we lived up to our promise
                               words Arup Das
BRAND POWER




              16 | SM A RT T R U C K I N G | JA N - MA R 2 0 1 3
W
                         e took on the challenge     We looked beyond trucks, looked into every
                         to give India a truck       aspect of trucking – Sales, Finance and After-
                         that it deserves, a truck   Sales – and created solutions for every trucking
                         that understands Indian     need. In essence, BharatBenz is a whole new
                         conditions and customers    trucking experience that will take fleet owners to
                         and has what it takes       newer heights.
to deliver optimum performance, journey after
journey. Technological superiority that we           But don’t take our word for it. We'll let the
derive from Daimler lineage and a thorough           people who matter, the fleet owners and the
understanding of Indian conditions enabled           drivers, deliver their verdict on whether
us to build trucks that are highly fuel efficient,   were able to live-up to the promise of
completely reliable and enhance productivity.        BharatBenz experience.


                                                          JAN-MAR 2013  | SMART TRUCK I N G | 1 7
AT A GLANCE                                         the BharatBenz family. As they deal in
                                                                   BharatBenz gives importance to intricate            perishable food like frozen meat, fish, ice
                                                                   details, which ensures that the trucks are          cream, milk products etc, trucks with modern
                                                                   sturdy, reliable, powerful and of top-notch         features were a must, and BharatBenz fit the
                                                                   quality each time. Our customers swear that         bill perfectly. "During the launch of your trucks
                                                                   BharatBenz trucks are truly made for India, as      in Hyderabad, the first thing we checked were
                                                                   their trucks have been taken to different and       the engine, gearbox, chassis and compared
                                                                   toughest terrains all over the country without      it with other companies. It was obvious that
                                                                   facing any problems whatsoever.                     BharatBenz's technology was much better,"
                                                                   Mr. Byram Dhalla, Managing Director, B.D            voiced both the business partners.
                                                                   Dhalla Transport, is a leading high-volume
                                                                   transporter of lubricants like Castrol, Shell,      Agreeing to this, VRL Logistics, Chairman and
                                                                   Total etc. The Mumbai-based businessman's           Managing Director, Mr. Vijay Sankeswar, said,
                                                                   main concern was not compromising on                "This is a German product, so the technology is
                                                                   quality. "Buying a quality product was certainly    very good."
                                                                   one of the big plus points for us to go for a
                                                                   BharatBenz truck," he says. Dhalla adds with a      Mr. Tushar Ghatge, Managing Director, Ghatge
                                                                   sense of pride, "I believe we have the very first   Patil Transports, admits to being floored by
                                                                   truck that was invoiced in the country. We are      the engineering of BharatBenz trucks, "When
                                                                   proud to be owners of that truck."                  I saw the products and heard the amount of
                                                                                                                       research work done to make these trucks, it
                                                                   It was BharatBenz's superior technology             made me feel confident that these would be
                                                                   that convinced both Mr. H.R. Khurana and            reliable and help in the productivity of my
                                                                   Mr. Ram Krishna of Sheetal Parivahan to join        company." The Kolhapur-based operator added,
BRAND POWER




              18 | SM A RT T R U C K I N G | JA N - MA R 2 0 1 3
"Imagine, these trucks are 100 per cent ready         Transport, from Ahmedabad. He said, "Inspite
to transport goods throughout the month, that         of a lot of power, the trucks return high fuel
is 30 days. This is certainly a revolution for us."   economy. If you compare, other Indian truck
                                                      manufacturers fail to balance power and
POWER PACKED                                          mileage – which is very important."
The power generated by our trucks took our
customers by surprise. Most them could not            Mr. M.C. Narendra, Proprietor, Sri Rama Weigh
stop raving about the engine and its efficiency.      Bridge, seconded this opinion, and said, "In       Mr. Vijay Sankeswar
Mr. Priyajit Barad, Director, Ketan Constructions,    BharatBenz trucks, the mileage is very good        VRL Logistics Ltd.
was all smiles when he said, "These trucks have       compared with other trucks. I'm getting
                                                                                                         "I have been interacting with BharatBenz for
the most powerful engines in the market. Their        around 4.2 kmpl on an average load, which
                                                                                                         the past 3-4 months, and my experience has
phenomenal output makes a difference as we            is very good. Other trucks are nowhere near
                                                                                                         been very good. They have very good policies
can now finish six trips instead of four in the       BharatBenz as they return only 3.8 kmpl." In
                                                                                                         and they explain them very clearly and are
same time. This is a big improvement."                terms of productivity and expenses, he said,
                                                                                                         always ready to clarify any doubts."
                                                      "I do around 4 trips to Ahmedabad per month.
VRL Logistics' Mr. Sankeswar is also of the           With BharatBenz trucks, I save around `20,000
same view. "With higher horsepower, it has            per month, which is almost half of my EMI
been proven that while other trucks do four           amount."
trips, these vehicles can do five trips. Our
productivity has increased and we can provide         It's not just the fleet owners who are impressed
good service to our customers" he said.               by BharatBenz trucks, even their drivers are
                                                      ecstatic. Co-owners of Sheetal Parivahan,
But not everything is about power feels               Mr. Khurana and Mr. Krishna, said, "Our drivers
Mr. Vishal Choksi, Director, Shreenath                felt very comfortable in the trucks and were

                                                                                                         Mr. Byram Dhalla
                                                                                                         B.D. Dhalla Transport

                                                                                                         “They gave us lot of provisions under one
                                                                                                         scheme. I mean, they gave us the finance
                                                                                                         through their in-house company, the truck,
                                                                                                         of course, and provide maintenance too. They
                                                                                                         also gave us extended warranty and insurance
                                                                                                         with it . So, it’s a one stop shop for me . With
                                                                                                         one set of paperwork ,everything is pretty
                                                                                                         much looked after for 4 years."




                                                                                                         Mr. M.C. Narendra
                                                                                                         Sri Rama Weigh Bridge

                                                                                                         “In BharatBenz trucks, the mileage is very
                                                                                                         good. I'm getting around 4.2 kmpl on an
                                                                                                         average load, compared to 3.8 kmpl with other
                                                                                                         trucks. This amounts to Rs 20,000 savings per
                                                                                                         month, nearly half of my EMI amount.”




                                                                                                            JAN-MAR 2013  | SMART TRUCK I N G | 1 9
Mr. Priyajit Barad
              Ketan Constructions

              “These BharatBenz trucks have the
              most powerful engines in the market. Its
              phenomenal output makes a difference as we
              can now finish six trips instead of four. This is a
              big improvement.”




              Mr. Vishal Choksi
              Shreenath Transport

              "Inspite of a lot of power, the trucks return high
              fuel economy. If you compare, other Indian
              truck manufacturers fail to balance power and
              mileage – which is very important."




                                                                                        impressed with the fuel average. The sound
                                                                                        of the smooth engine was something they
                                                                                        could not stop talking about. With such high
                                                                                        efficiency levels, we end up doing one or two
                                                                                        extra trips per month compared with the other
                                                                    BharatBenz trucks   company trucks we have in our fleet."
              Mr. Salim Umachigi
              U Trans                                               have successfully   BharatBenz trucks are one of the most reliable

              "When compared to other trucks, BharatBenz
              trucks reach the destination faster. I transport
                                                                    managed to get      trucks in the business. Mr. Narendra from
                                                                                        Sri Rama Weigh Bridge swears by this and said,

              sugar, and during weekends the rates of sugar         the right balance   "My BharatBenz truck has crossed over 73,000
                                                                                        km without giving me any problems. To be
BRAND POWER




              usually go down. So if my truck reaches faster,
              my client can unload the goods before time            of power and fuel   frank, there has not been even a single break
                                                                                        down." Mr. Ghatge from Ghatge Patil Transports
              and this will make him call me back next time."
                                                                    efficiency          said, "As we deal in parcel services, time is
                                                                                        money for us. With BharatBenz trucks, we cover
                                                                                        the distance from Chennai to Kolhapur within
                                                                                        24 to 26 hours. This has increased our profit
                                                                                        margins, as we end up getting paid express
                                                                                        rates rather than the normal delivery ones."


              20 | SM A RT T R U C K I N G | JA N - MA R 2 0 1 3
Mr. Mukesh Lalka
                                                                                                        Kushal Roadways

                                                                                                        "Engine oil change takes place after 50,000
                                                                                                        km, gearbox oil change only once it crosses
                                                                                                        1 lakh km and, after 2 lakh km, hub greasing
                                                                                                        takes place. This saves me a lot time and my
                                                                                                        truck spends more time on the road."
With the current volatile market, BharatBenz          Mr. Praveen Khurana and Mr. Vikram Khurana
ensures that profit level keeps soaring and           think BharatBenz has delivered, "Unlike our
business opportunities keep expanding.                previous experiences, where we had to fend for
Mr. Salim Umachigi, Managing Partner, U Trans,        ourselves for maintenance, with BharatBenz, all
is a relieved man because, "Compared with             we have to do is concentrate on our business
other truck manufacturers, BharatBenz trucks          and leave the rest to them." Speaking of saving
are faster which helps me deliver the goods           time, The partners of Sheetal Parivahan said,
fast. Actually, three hours before time." It is all   "As we end up saving time, we deliver the
about increasing the customers' confidence.           consignment in time and, if the customer is
He adds with a smile, "Come the weekend, the          satisfied, our business is a success."
                                                                                                        Mr. H.R. Khurana and Mr. Ram
rates of sugar commodity go down. So if my
                                                                                                        Sheetal Parivahan
truck reaches faster, my client can unload the        ULTIMATE DRIVING EXPERIENCE
goods before time and this will make him call         A cheerful Mr. Dhalla said, "The two major        “Unlike our previous experiences where we
me back next time."                                   problems we face are the availability of          had to fend for ourselves for maintenance, with
                                                      drivers and retaining them. But with these        BharatBenz all we have to do is concentrate on
Buying a truck is not the end of the story.           trucks being so easy to drive and rapid in        our business and leave the rest to them. By this
Maintenance has always been a time-                   acceleration, retaining drivers in the company    we end up saving time, deliver the consignment
consuming process where fleet owners                  is a lot more easier now. I, personally, don't    on time as a result the customer is satisfied and
end up wasting a lot of drive time. This is           think they will get a better looking truck to     our business is a success .”
where partners of Sheetal Parivahan                   drive in."


                                                                                                           JAN-MAR 2013  | SMART TRUCK I N G | 2 1
Mr. Praveen Khurana, Mr. Vikram Khurana
              Sheetal Parivahan

              “When other trucks return after trips, we
              ask the drivers if any servicing or repairs is
              required. But with BharatBenz we straightaway
              load the trucks for the next trip.”




              Mr. Arumugasamy
              Arupadai Groups

              "Tonnage, kilometres travelled, fuelled filled
              in the tank, diesel consumption of the truck,
              these are details we only see on paper. It’s the
              drivers who practically experience all these.
              And after seeing its performance, my drivers
              keep telling me that from now on whenever I
              buy a truck it should be BharatBenz. Because
              it is comfortable and high on performance."
                                                                   Mr Sankeswar said, "Our drivers are happy           PRO-ACTIVE SERVICE
                                                                   driving BharatBenz trucks and our aim is to         A fabulously engineered truck is one thing
                                                                   add more of these modern trucks in our fleet."      but BharatBenz puts servicing into an entirely
                                                                   Mr. Ghatge shared an interesting anecdote:          different league.
                                                                   "Our non-BharatBenz drivers keep telling us
                                                                   to get this truck so that they can improve their    "I have been interacting with BharatBenz for the
                                                                   utilisation."                                       past 3-4 months, and my experience has been
                                                                                                                       very good. They explain their policy clearly
                                                                   WHAT DO THE DRIVERS SAY                             and are always ready to clarify any doubts,"
                                                                   Mr. Anil Chavan, a driver of Ghatge Patil           explained Mr. Sankeswar from VRL. He also
              Mr. Tushar Ghatge                                    Transports, said, "You can drive these trucks       said, "There service is top-notch."
              Ghatge Patil Transports Ltd.                         from 6 am to 12 am and you will not feel tired
                                                                   and suffer no body aches like other trucks."        Mr. Lalka has become a true believer of
BRAND POWER




              “If you take into account mileage, utilisation
                                                                   Dazzled by this, Mr. Chavan added, "The best        BharatBenz. He said, "I have heard of servicing
              and reliability, then our association with
                                                                   part about these trucks is that they drive          after 8000-10,000 km, but the service
              BharatBenz will be a long one and we will
                                                                   like a car."                                        frequency is completely different from the rest
              continue to buy more of their trucks.”
                                                                                                                       of the pack." Astonished he said, "Engine oil
                                                                   Mr. Prakash, a driver with Sheetal Parivahan,       change takes place after 50,000 km, gearbox
                                                                   said with a lot conviction, "As long as I'm         oil change only once it crosses 1 lakh km and,
                                                                   driving, I'll drive only BharatBenz. If they give   after 2 lakh km, hub greasing takes place.
                                                                   me some other truck, I'll leave my job."            This saves me and my drivers a lot time and


              22 | SM A RT T R U C K I N G | JA N - MA R 2 0 1 3
Men behind the wheel
                                                               my truck spends more time on the road. It's a
                                                               win-win situation." Impressed by BharatBenz
                                                               service, Mr. Barad says, "Like how I call all my
                                                               managers of all sites to check the progress,
                                                               that’s how I get a call from BharatBenz – to
                                                               check on how the truck is performing."

                    Mr. Anil Chavan,
                                                               For Mr. Dhalla, BharatBenz is a total package.
                    Ghatge Patil Transports Ltd.
                                                               ""They gave us a lot of provisions under one
                    “You can drive these trucks from           scheme. I mean, they gave us the finance
                    6 am to 12 am and you will not feel        through their in house company, the truck, of
                    tired and suffer no body aches like        course, and provided maintenance. They also
                    other trucks.”                             give us extended warranty and insurance with
                                                               it. So, it is a one-stop shop for me," he said.


                                                               RELATIONSHIP WITH BHARATBENZ
                                                               Mr Ghatge said, "If you take into account
                                                               mileage, utilisation and reliability, then our
                                                               association with BharatBenz will be a long one
                                                               and we will continue to buy more of their trucks."

The success         Mr. Murthy
                    Sri Rama Weigh Bridge                      VRL's Mr. Sankeshwar confesses, "Looking at

of our HDTs         “I get more time to spend with my
                                                               the way the company has responded, I feel, our
                                                               relationship will be for a long-term."

is a testimony      wife and children due to the power
                    and efficiency of BharatBenz trucks.”      Mr. Arumugasamy swears by BharatBenz. "We

to the fact that                                               recently bought BharatBenz. After seeing its
                                                               performance, hence forth, whatever vehicle I
BharatBenz is                                                  buy, it will be a BharatBenz vehicle only," he said


committed to                                                   Outstanding feedback and appreciation from
                                                               our customers is what keeps us going. Our
deliver on the                                                 Heavy Duty Trucks have proved to be great

promises it makes   Mr Prakash
                    Sheetal Parivahan
                                                               assets that enhance our customers’ businesses.
                                                               This success is a testimony to the fact that
                                                               BharatBenz is committed to deliver on the
                    "As long as I'm driving, I'll drive only   promises it makes.
                    BharatBenz. If they give me some
                    other truck, then I'll leave my job."      But, the journey has just begun.  yz


                                                                    JAN-MAR 2013  | SMART TRUCK I N G | 2 3
THE NEXT
              MILESTONE IN YOUR
              EMPOWERMENT
                  After receiving such overwhelming feedback on
                  BharatBenz HDTs, the next step is the new range of
                  Light Duty Trucks which return class leading mileage
                  words Pushan Das
BRAND POWER




              26 | SM A RT T R U C K I N G | JA N - MA R 2 0 1 3
JAN-MAR 2013  | SMART TRUCK I N G | 2 7
T
                              he Indian economy moves just         ensures optimum utilisation of space and             better combustion, it also ensures higher fuel
                              as well as its road transport        operating efficiency.                                efficiency. Working together these features
                              network and the vehicles that                                                             make the BharatBenz LDT range a class leader
                              ply on it. With 75 per cent          Our new LDTs have been designed specifically         in fuel efficiency.
                              of the freight market share,         to fulfill our customers requirements and the
                              according to Indiastat, it is of     benefits will be visible from the first day of use   The engine delivers its peak torque curve over
              utmost importance for the Indian trucking            itself, as BharatBenz trucks meet the highest        a wide range of engine speeds. In fact, even
              industry to create solutions that maximise           standards of quality at a competitive price. We      at low speeds, the torque is quite high. This
              operational efficiency of vehicles to keep the       have achieved this with a localisation of over       reduces the need for constant gear shifts,
              businesses functioning the way they should           90 per cent in our LTDs, without compromising        which aids mileage. Both the 914 and the 1214
              be – with a profit margin! The need of the           on the high standards of quality that Daimler        come with an overdrive gearbox which helps
              hour is a truck which can do more and faster         swears by globally. Our trucks have undergone        the trucks cruise at sustained speeds in low
              trips in challenging conditions, without letting     a cumulative testing of 75 lakh km at our            RPMs, resulting in efficient highway trips. The
              the cost of operation escalate. And this is          track in Oragadam, Chennai. The track has            gearbox also provides for stronger gears with
              where BharatBenz comes into the picture.             been designed in such a way that the 5.6 km          more contact area, and shot peening make it
              Our portfolio of trucks are developed after          stretch simulates the roads and terrain from         very reliable. This, coupled with a viscous fan,
              lakhs and lakhs of kilometres of testing under       Kanyakumari to Kashmir. The LDT range is             helps keep the engine at its optimum operating
              gruelling conditions and have been built             based on the FUSO Canter platform, a leading         temperature to achieve the best possible fuel
              specially keeping in mind the requirements of        light-duty truck brand in Asia. Though the           efficiency. The BharatBenz LDTs will deliver
              Indian fleet operators and drivers.                  Canter platform is a tried and tested one, the       our customers a fuel efficiency benefit of at
                                                                   trucks themselves have been built ground-up.         least 10 per cent compared with the options
              BharatBenz Light Duty Trucks are designed to                                                              available in the market today.
              fit into all business and operating requirements     CLASS LEADING FUEL EFFICIENCY
              in India. With LDTs beginning to play a              The new 914 and 1214 haulage trucks come             The robust 3,907 cc engine provides for a
              growing role in the hub-and-spoke system of          with a host of features which will make sure         longer life, as well as less noise. The Electronic
              transportation, the demand for efficient, robust     that customers get the best in mileage and           Control Unit (ECU), with its sensors, have
              LDTs is at an all time high. This model involves     maintenance costs. The high pressure CRDI            made the engine responsive in all sorts of
              transportation of freight by Heavy Duty Trucks       engine injects a precise amount of fuel into the     terrain. Since LDTs spend a lot of their time in
              and Medium Duty Trucks to different hubs in          cylinders at 1,600 bar, ensuring a superior air-     traffic and congested areas, the diameter of
              the country, and then using LDTs to carry the        fuel mixture. It also boasts of 4 valves in each     its clutch plate has been increased to 330 mm
              required cargo to its final destination. The use     cylinder which ensure an increase in the inflow      for the 9 tonne version and 362 mm for the 12
              of LDTs in the final leg of the journey from         of fresh air and exhaust movement of gases           tonne one. This ensures more contact area for
              the hub to the destination of delivery (spoke)       out of the cylinders. This not only achieves         better power transmission and lower slippage.




                              Keeping in mind the dynamic nature
BRAND POWER




                              of business, our trucks are designed
                              to be highly reliable and efficient


              28 | SM A RT T R U C K I N G | JA N - MA R 2 0 1 3
GET TO KNOW YOUR LDT




                  ANTI ROLLBAR                                           SNORKEL AIR INTAKE
                                                                              SYSTEM




                                                                             CRDI ENGINE
     COOLING UNIT




                                                                     EXHAUST HANGING BRACKET
                   ALTERNATOR




                                                                                   FUEL FILTER
SEPARATE AIR DRYER AND
     PURGE TANK




       AIR TANK
                                                                               REAR SPRING




                                                        JAN-MAR 2013  | SMART TRUCK I N G | 2 9
At Daimler, focus is on carefully
                    studying customer requirements,
                    usage patterns, terrains and operating
                    conditions to create the right product

              The concentric slave cylinders installed in the            support and head rests. The steering is of a tilt
              9 tonne version increases the plate life and               and telescopic kind, which can be moved up/
              lowers the clutch pedal effort, which goes on              down and forward/backward to achieve the
              to make the truck easier to drive in traffic.              best driving position. It is made of PU material
              The LDT’s load carrying capacity has not been              for enhanced grip and comfort. The gear shift
              compromised as the trucks sport semi-elliptical            lever too is placed very conveniently, and
              leaf springs with 11 mm thickness. The                     sports a cable shift mechanism which makes
              suspension is aided by the heavy banjo type                shifting as smooth and precise as a car.
              axles, which ensure strength and durability.
              And, all this sits on a Canter chassis which               An ideally positioned digital instrument cluster
              boasts of a higher depth of 228 mm and a                   provides information like distance-to-empty,
              flange width of 80 mm which improves its                   progressive mileage and engine temperature                  1
              stiffness, stability and load bearing ability.             indicators, giving the driver ample warning to
                                                                         take corrective measures in case of malfunction.        LDT Decoded
              BUILT AROUND THE DRIVER                                    To increase operational ease, the parking               1.	     Comfort In Cabin
              Keeping in mind the person who is expected                 brake lever and the exhaust brake switch are            2.	     Door Panel
              to drive, our trucks are designed to be highly             conveniently located for easy reach. All these          3.	     Floor Mat
              comfortable and safe. This also goes a long way            mean that the driver can be at the wheel for a          4.	     Air Conditioner
              in increasing driver productivity, in what is a very       longer duration, without feeling road weary.            5.	     Central Console with Mobile Charger
              harsh trucking environment here in India. The                                                                      6.	     Cab Footstep
              cabin sports a Doorwell structural frame, side             After sales usually starts after selling a truck.
              door beams and a reinforced cab floor and box              But, at BharatBenz, our work starts during
              frame. These measures will ensure that the crew            the engineering process itself so that our
              are safe in the event of a collision.                      customers can concentrate on increasing their
                                                                         businesses and maximising revenue without
              The cabin is spacious and ergonomically                    worrying about breakdowns. All aggregates
              designed with enhanced ventilation. The seats              that have been used in the trucks – from the
BRAND POWER




              are two-way adjustable equipped with lumbar                engine, clutch, gearbox and the axle – have




                    Model       Engine Oil       Transmission Oil    Differential Oil   Front Axle Hub Greasing    Rear Axle Hub Greasing
                     914        30,000 km          60,000 km          90,000 km               60,000 km                  60,000 km
                    1214        30,000 km          90,000 km          90,000 km               60,000 km                  60,000 km



              30 | SM A RT T R U C K I N G | JA N - MA R 2 0 1 3
2




                                                                                                      3




                                                                                                      4


been designed for higher durability, ensuring a      To enable access to our trucks in the most
longer hassle-free life for the vehicle. Further,    favourable financing terms, BharatBenz
keeping in mind the customer’s requirements,         Financial provides customised financing
BharatBenz LDTs have synchronised service            solutions according to the customer’s needs.
at intervals of 30,000 km – definitely a new         This is a simple process and is thoroughly
benchmark in the industry! This results in an        explained to the customer. The Indian market
increased on-road time for the fleet operators.      needs trucks which provide high reliability,
                                                     durability, fuel efficiency and power, all the
BharatBenz is already present in more than           while maintaining the lowest total cost of
100 locations across the country. All these          ownership. This needs to be backed with a
locations are capable of conducting after-sales      responsive service network to meet the new
services and other repairs 24x7. In addition to      and upcoming needs of the Indian trucking
                                                                                                      5
this, our mobile workshops offer dependable          industry.
                                                                                                      6
road-side assistance in case of a breakdown.
The pride and joy of ProServ, our proactive          The new range of BharatBenz Light Duty
after-sales philosophy, is the advanced              Trucks are designed keeping these very needs
diagnostics that anticipates problems that           in mind. They are reliable, efficient and can
may creep up in the truck before they do, and        easily navigate through the last mile for
rectify them. All this is to even ensure that your   delivery. With BharatBenz, your business will
truck is always on the move.                         scale newer heights.  yz
STOPOVER




           32 | SM A RT T R U C K I N G | JA N - MA R 2 0 1 3
ARE YOU GAME
ENOUGH
Check out top 10 trucking games which also
double up as a stressbuster for fleet owners
words Arup Das
                                               ?


                                               JAN-MAR 2013  | SMART TRUCK I N G | 3 3
I
                  t’s time to let your hair down and relax!
                  There’s nothing like playing a cracking
                  video game after a hard day’s work. Many
                  might not know, but gaming is actually a
                  great stress buster. Even more so, if the
                  subject of there video games is the virtual
           world of trucks. Now one can simply download
           a game on to their phone, laptop or console and
           experience the thrill of driving these colossal
           vehicles. There are many types of games
           available to cater to one’s interest. But to make
           things easier, we have made you a list of the          1   Scania Truck Driving Simulator

           top 10 truck games to get your hands on.


           SCANIA TRUCK DRIVING SIMULATOR
           This iconic simulation is the closest you can        environments, put this title firmly into the
           get to the real deal. This highly-detailed game      driver’s seat.
           challenges your truck driving skills to the limit,
           not to mention, testing how good or bad you          EURO TRUCK SIMULATOR 2
           are in maneuvering this gigantor. Once, and if,      A road trip around Europe is in store for you.
           you pass your practical exam, only then would        The task is simple: You have to complete          Scania Truck Driving
                                                                                                                  Simulator's intricately
           you receive your licence. This hands-on game         delivery jobs across the continent. Before
           keeps you glued to the screen as you drive           you get your own truck and get on with your
           your big rig through a number of dangerous
           situations and hazardous courses filled with
                                                                business, you have to prove that you can
                                                                control the vehicle and park it at the loading    designed courses
                                                                                                                  and tasks, in realistic
STOPOVER




           almost real-life obstacles. You will have to deal    area at a warehouse. Any road offences
           with natural disasters like earthquakes and          immediately results in deduction from your
           floods. To take the game a notch up, weather
           changes add to your challenge. Even though
                                                                bank account. The game tries to get real and
                                                                succeeds in many ways – You can stop to
                                                                                                                  environments, put
           the main objective is to improve driving skill,
           you have an option to take up delivery jobs
                                                                refuel and doze off when tired. You have to
                                                                stop and pay for toll roads. At the end of each
                                                                                                                  this title firmly into the
           or simply enjoy the view. Complete intricately       task, you are paid or charged money, based on     driver’s seat
           designed courses and tasks, in realistic             your delivery time, condition of the truck and


           34 | SM A RT T R U C K I N G | JA N - MA R 2 0 1 3
Genex Logistics Got Covered in BharatBenz (On page no. 8, 14 & 15 )
Genex Logistics Got Covered in BharatBenz (On page no. 8, 14 & 15 )
Genex Logistics Got Covered in BharatBenz (On page no. 8, 14 & 15 )
Genex Logistics Got Covered in BharatBenz (On page no. 8, 14 & 15 )
Genex Logistics Got Covered in BharatBenz (On page no. 8, 14 & 15 )
Genex Logistics Got Covered in BharatBenz (On page no. 8, 14 & 15 )
Genex Logistics Got Covered in BharatBenz (On page no. 8, 14 & 15 )
Genex Logistics Got Covered in BharatBenz (On page no. 8, 14 & 15 )
Genex Logistics Got Covered in BharatBenz (On page no. 8, 14 & 15 )
Genex Logistics Got Covered in BharatBenz (On page no. 8, 14 & 15 )
Genex Logistics Got Covered in BharatBenz (On page no. 8, 14 & 15 )
Genex Logistics Got Covered in BharatBenz (On page no. 8, 14 & 15 )
Genex Logistics Got Covered in BharatBenz (On page no. 8, 14 & 15 )
Genex Logistics Got Covered in BharatBenz (On page no. 8, 14 & 15 )
Genex Logistics Got Covered in BharatBenz (On page no. 8, 14 & 15 )
Genex Logistics Got Covered in BharatBenz (On page no. 8, 14 & 15 )

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Genex Logistics Got Covered in BharatBenz (On page no. 8, 14 & 15 )

  • 1. smarttrucking January-March 2013 Powered by BharatBenz Built for India BharatBenz DIVERSIFY, BECOME A Light Duty Trucks 3PL Player Why Truck Branding is a smart move for your business
  • 2.
  • 3. January-March 2013 BharatBenz Powered by BharatBenz Message (Daimler India Commercial Vehicles Pvt. Ltd) Editorial Board Brand Communications - BharatBenz Maxposure Media Group India Pvt. Ltd. Head Office: Unit No. F2B, Second Floor, MIRA Corporate Suites, Plot No. 1&2, Ishwar Nagar, Mathura Road, New Delhi - 110065 Tel: +91-11-43011111, Fax: +91-11-43011199 Publisher & COO Vikas Johari CEO & Managing Director Prakash Johari CFO Kuldip Singh Executive Editor Kabeer Sharma Dear Smart Trucker, Information With this issue, we complete our first anniversary, and what a year it’s info@maxposure.in been. We’ve gone from being cautiously optimistic in the first issue to being overwhelmed by your feedback for the third issue. As a token of our gratitude– we’ve created an issue befitting of an anniversary for you. Smart Trucking is the quarterly magazine of BharatBenz, a new truck brand from Daimler India Commercial Vehicles Pvt. Ltd (DICV). Smart Trucking magazine is printed and Several of you have wanted to know just what it entails to become a published by Vikas Johari on behalf of MaXposure Media Third Party Logistics player, how to go about becoming one and what it Group India Pvt. Ltd. (MMGIPL) for BharatBenz and would mean for your business. You’ll find answers to all your questions published at MMGIPL, Unit No. F2B, Second Floor, MIRA Corporate Suites, Plot No. 1&2, Ishwar Nagar, Mathura in our cover story this issue. We’ve also done an exhaustive feature on Road, New Delhi - 110065, India. All rights reserved. The warehousing because the answer to sustainable growth lies in growing writing, artwork and/or photography contained herein may from being just a Fleet Operator to being an end to end service provider. not be used or reproduced without the express written permission of MMGIPL and DICV .The views and opinions You will also find inside a feature about an extra revenue avenue you can expressed or implied in Smart Trucking are those of the look at tapping for your modern fleet – 'Truck Branding' and an issue that authors and do not necessarily reflect those of BharatBenz is of utmost concern to you – Fleet Safety. (DICV) or MMGIPL. All efforts to be accurate have been made while compiling the content of this magazine, but we assume no responsibility for the effects arising there from. Looking to blow off some steam after a day of managing logistics and monitoring the movement of your fleet across India? We’ve put together a FOR ENQUIRIES | MMGIPL feature on truck-based simulators and video games which will let you do Tel: +91-11-43011111, Fax: +91-11-43011199 www.maxposure.in just that. Add to this the fact that following the runaway success of the HDT range, BharatBenz is now ready to revolutionalise the LDT segment of Indian Transport with the launch of state-of-the-art, specially engineered for India LDT trucks makes this a really special issue. Daimler India Commercial Vehicles Pvt. Ltd. Unit 201, 2nd Floor, Campus 3B, RMZ Millennia Business Park, No. 143, Dr. M.G.R Road, Perungudi, Enjoy the issue and remember to write in with your feedback. Chennai - 600096, Tamil Nadu, India Tel: +91-44-45996000, Website: www.bharatbenz.com, Team BharatBenz E-mail: sales_dicv@daimler.com JAN-MAR 2013  | SMART TRU CK I N G | 1
  • 4. Contents 04 10 16 2 | SM A RT T R U C K I N G | JA N - MA R 2 0 1 3
  • 5. 32 INSIGHT 04 | 3PL: Backbone Of The Economy Become a 3PL player, diversify your business 10 | Give Your Business The Warehouse Boost The final piece of the logistics puzzle BRAND POWER 16 | Did We Bring In A Change? Fleet owners and 38 drivers talk about their BharatBenz experience 26 | The Next Milestone In Your Empowerment Introducing built-for-India BharatBenz Light Duty Trucks STOPOVER 32 | Are You Game Enough? Check out the best truck games the virtual world has 44 to offer S MART MOVES 38 | Mobile Billboards 26 Fleet operators can strike gold by using trucks as moving billboards 44 | Safety, The New Buzzword Truck associations, fleet owners and truck manufacturers take up the cause of fleet and driver safety JAN-MAR 2013  | SMART TRU CK I N G | 3
  • 6. 3PL: Backbone of the ECONOMY By becoming a complete solutions provider to his clients, a fleet owner can expand his business and play a significant role for the economy words Ridhima Ahluwalia INSIGHT 4 | SM A RT T R U C K I N G | JA N - MA R 2 0 1 3
  • 7. The four path system to make your business efficient. The first step is reliable modern trucks; second use of container trucks to utilise space wisely. Then comes the Hub-and-Spoke model for systematic delivery and finally warehouses where goods are stored safely JAN-MAR 2013  | SMART TRU CK I N G | 5
  • 8. A s international trade grows cent). This is largely due to poor quality and supply chains expand, of infrastructure and the unorganised road smarttrucking January-March 2012 Powered by BharatBenz there is now an absolute transport sector. focus on reliable, low-cost and rapid delivery channels. This is what is prompting everyone from Manufacturers need flexible global firms who to set up factories in India and cheaper links to suppliers in remote areas to smaller start-ups to seek out organised and the intensifying competition for new partners who are financially stable, dependable markets means the finished goods need to be and who want to be partners in the business, delivered to the customers very often – on rather than just be a transporter. According to short deadlines. Moreover, many start-up Indiastat Database, KPMG Analysis, the 3PL companies might not have the resources to sector in India is witnessing an annual growth RISE OF THE Efficient Fleet Management invest in a logistics system of their own. Add of 30 per cent which is in sharp contrast with Super Highways: Almost There to this the fact that getting a different partner the 10 per cent growth which the sector is www.bharatbenz.com for each stage of the supply chain is both seeing globally. India’s 3PL market is projected Changing the industry by introducting cumbersome, as well as susceptible to more to witness a CAGR of around 26 per cent in modern trucks in India constant breakdowns. This has led to the move 2011-2013, resulting in a revenue opportunity towards Third Party Logistics (3PL) becoming of nearly `24,451 crore ($4.6 billion) by 2013. even more pronounced as more and more manufacturers outsource all stages of their This is also beneficial for the fleet operator smarttrucking April-June 2012 Powered by BharatBenz production except marketing, sales and high- because it gives him the possibility of level management. Hence, these companies diversifying his business. Moreover, it gives also need best possible logistics to handle him a perennial source of income since he their extended supply chains. is billing the client for everything – from transportation to warehouse storage and ENTER 3PL distribution. Third party logistics firms are those companies which take this a step forward and don’t just HOW 3PL WORKS provide transportation of goods, but also offer The 3PL system has been extensively used facilities such as consolidation, forwarding, in Europe and America, and now in countries STAck, RAck & customs brokerage, warehousing, fulfillment, like China, which have become major Pack Them Radial Revolution A High Powered Yatra distribution, less than truck services and manufacturing hubs. In China, where a few www.bharatbenz.com practically any trade-related services that hundred factories that manufacture a large Intelligent utilisation of space maximises their customer needs. Moreover, using 3PL portion of the world’s garments, consumer revenue generation and the answer to this are container trucks companies gives manufacturers the ability to electronics and other products, the logistics track their shipments real-time by using GPS infrastructure is quite primitive, especially monitoring and other measures fleet operators as you move inland. The major retailers and use to manage their fleet. Vikas Mittal, MD, manufacturers outsourcing to these factories McCain Foods India, believes that the need are using their relationships with large 3PLs smarttrucking October-December 2012 Powered by BharatBenz to have a specialised logistics partner is even to control their overseas vendors’ logistics more significant for an expansive country as performance. A few large 3PLs firms under India, where logistics accounts for as much as US or European buyers handle the logistics 13 per cent of the GDP (`6,750 bn) compared from the factories to the final destination. This with the US (9 per cent) or Europe (10 per is increasingly true as more companies have started using India as a hub for production for South-East Asia. Global sourcing and growing competition among manufacturers have made Guru Eliyahu Goldratt, Management Guru material movement more complex, giving rise INSIGHT to third party logistics players. According to RISE OF “The objective of the supply chain is estimates, Japan (80 per cent) accounts for a The Hub The Pro-active Approach Driving in a change to ensure the right amount of the right high proportion of 3PL to the overall logistics product is in the right place at the right www.bharatbenz.com activity compared with India (9 per cent). The Hub-and-Spoke model is the time, with minimal investment and cost effective delivery system which operating costs.” maximises efficiency and revenue By outsourcing their logistics activities, manufacturers are not only concentrating 6 | SM A RT T R U C K I N G | JA N - MA R 2 0 1 3
  • 9. WHAT DOES IT MEAN FOR ROAD TRANSPORT? This ensures that the entire cycle from the supplier to manufacturer then the distributor to retail shop is coodinated efficiently so that the product reaches the consumer on time. This mode of transportation also reduces expenditure cost. Manufacturer produces the goods Supplier Distributor provides the raw material transports finished goods for production to the retailers, transports back unsold goods Consumer receives the product Retail shops are where final product is available on their core business operations, but also global presence, is Transport Corporation achieving cost-efficiency, improving delivery of India (TCI). After 50 years of extensive Benefits of being a 3PL player performance and enhancing customer experience, TCI moves 2.5 per cent of India’s • Business expansion: Fleet owner satisfaction. For instance, a company which GDP by value and is the proclaimed market gets a perennial source of income by has a transportation spend worth `1 crore leader of the Indian logistics industry. Mr Jasjit providing additional services like freight by tying up with a 3PL company which has Sethi, President and CEO of TCI SCS, explains, forwarding, goods storage a spend of `100 crores will be able to have “The services encompass small parcels to a lower transportation cost due to increase over-dimensional cargo, express movement to • Higher Profits: By providing various in business. Moreover, 3PL companies are warehousing. The enabler has been an intrinsic services apart from basic goods catering to the manufacturers by extending to infrastructure – network of road, rail and sea; transportation, the fleet owner can them facilities such as specific packing, cross distribution centres to cargo hubs coupled with command a premium for the value-added docking, auto replenishment systems and real- an IT network that’s amongst the most robust services time tracking of shipments. and widespread in the logistics world.” • Increase efficiency: By working closely 3PL IN INDIA Eyeing the lucrative market, some of the with his clients for managing the entire One of the leading logistics and transportation largest Indian Industrial conglomerates like supply chain, the fleet owner can plan his companies in India, that provides integrated Reliance, Tata, Mahindra and Mahindra, TVS resources much in advance supply chain and logistics solutions with a Group and Essar Shipping, who have started JAN-MAR 2013  | SMART TRU CK I N G | 7
  • 10. offering logistics solutions to other Indian Another example is Genex Logistics that companies, have turned these logistics division focuses on value creation through process into profit centres. Other major players like innovations. Its 3PL solution has been Gati, Safexpress and Blue Dart have also beneficiary for a leading apparel and fashion started offering 3PL services. DIESL (Drive retailer. Genex Logistics is considered as India Enterprise Solutions), a Tata group an appropriate partner because of their rich company, jointly owned by Tata Industries experience in 3PL services. and Tata International, is a leading provider of integrated logistics solutions, with over 176 As is clear by Genex and FSC’s experience, warehouses connecting 4,000 towns across the best example of the need for logistics is India. DIESL operates more than 4.4 million sq in the apparel sector. Customer needs in the ft of warehouse area, covering around 90 per sector are very dynamic and the retailer had to cent of the country’s districts and managing respond to change in demands very quickly. In over 1.25 million transactions per month. Mr. order to ensure customer satisfaction, supply- Ajay Chopra, CEO of DIESL explains, “It’s not chain solution is the need of the hour to ensure about stuffing your goods in a warehouse entire range of activities from sourcing to sales or a truck, it’s about providing multi-scaled, are well-synchronised within shortest possible integrated systems driven solutions that add time. This high-level service efficiency has to be value to your supply chain.” coupled with least possible operational costs, which is the biggest challenge for a retailer. Future Supply Chain is another example of a successful 3PL company. Its centre in Bhiwandi “As a 3PL provider, we spotted the gap that caters to food and FMCG sectors while its state of the art distribution centre at Nagpur connects with the other side of the providers, and have been able to create solutions around 3PL offers all processes 400,000 pieces of apparel per day. The company has warehousing storage capacity this that are not only specific, but also integrated ones covering end-to-end activities,” Genex trade related of over six million sq ft spread across strategic locations in India. Express transportation Logistics’ Director Mr. Mansingh Jaiswal said. facilities like services of Future Supply Chains are provided pan-India through its hub-and-spoke model CHALLENGE FOR THE FLEET OPERATOR The challenge for the large fleet operators customs and the company’s International logistics cater is how to implement an efficient system that brokerage, to exports and imports. “We associate with would deliver goods to their destinations our customers to provide optimal supply chain on time while achieving a sizeable profit warehousing, network through a hub-and-spoke model and other services to enable shortest time-to-market margin. FedEx and UPS have successfully implemented the hub-and-spoke model to distribution etc and lowest cost-to-market,” Mr Anshuman Singh, attain a competitive logistics advantage. MD and CEO of Future Supply Chains, explains. Not only does this method of distribution THIRD PARTY LOGISTICS PLAYERS Genex Logistics, Director, DIESL, National Operations Head, Mr.Mansingh Jaiswal Mr.Vikram Mansukhani “As a 3PL provider, we spotted “Our bouquet of offerings, INSIGHT the gap that connects with the coupled with extensive experience other side of the providers and over the last 10 years is backed have been able to create solutions by internationally benchmarked around this that are not only IT systems. This has helped specific but also integrated ones establish DIESL as a leader in covering end-to-end activities“ Indian Logistics Industry“ 8 | SM A RT T R U C K I N G | JA N - MA R 2 0 1 3
  • 11. contributor to improve processes in supply chain at Dabur has been the technology.” Future Supply Chains too offers state-of-the- art distribution centres with multi-level racking MHEs, RF guns, etc, and uses a GPS-based vehicle tracking system. The usage of a fleet management system is an important aspect of the 3PL, and is employed by everyone – from TCI to Future Supply Chains – since monitoring such a large fleet and ensuring its efficiency becomes a critical part of the services offered to the client. Moreover, active fleet management through GPS systems (which pass on the information about fleet movement to a centralised control room) ensures you know fleet availability to take on new orders, reduce turn-around time and, at the same time, can provide real-time updates to your clients about their orders. By becoming a 3PL player, a fleet owner, not only gets a perennial source of income, but also increases his profit margin due to more reduce transportation cost, it also improves medium fleet operators who can integrate value added services that he provides. He the cycle times and reduces inventory. themselves into the hub-and-spoke network of has also moved up the value chain and thus Express & Logistics (EXL) is one of India’s a large fleet operator and act as their spoke. It plays an even stronger role in the economy. first companies to create a hub-and-spoke is a smart solution to meet the transportation Also, since he is working as the complete distribution model in an industry, which is still demands of a booming nation. solutions provider, he can integrate with his in the early stages of development. According clients strategies. This enables him to plan his to Indiastat Database, large fleet operators, FLEET MANAGEMENT SYSTEMS resources in a much more efficient way. He can too, have started experimenting with the Technology remains the buzzword when anticipate more loads, thus buy better trucks, hub-and-spoke model, which has resulted in it comes to 3PL. Recently, DIESL roped in plan his requirement of funds and drivers well increase of their market share from just 2 per Tata Consultancy Services for `100 crore in advance. This ensures that his fleet is never cent in 1994-95 to 11 per cent in 2010-11. technology upgrade. Mr Atul Agarwal, AGM, short on carrying loads and is utilised to the The model can be practiced by small and supply chain for Dabur agrees, “One common optimum.  yz Future Supply Chain, MD and TCI SCS, President and CEO CEO, Anshuman Singh Mr Jasjit Sethi “We associate with our “The services encompass customers to provide optimal small parcels to over- supply chain network through a dimensional cargo, express hub and spoke model and other movement to warehousing.” services to enable shortest time-to-market and lowest cost- to-market” JAN-MAR 2013  | SMART TRU CK I N G | 9
  • 12. Give your business the WAREHOUSE BOOST A warehouse is an essential element of a 3PL Player and is an opportunity for the fleet owner to move up the value chain INSIGHT words Manik 10 | SM A RT T R U C K I N G | JA N - MA R 2 0 1 3
  • 13. A s the Indian transport and the Indian transportation sector is focusing logistics sector spreads on, requires goods to be transported from the its wings, the onus is on manufacturing facilities to major hubs where the Indian fleet operator they are unloaded, assorted, tagged, and then, to develop into a provider transported between smaller centres, from of end-to-end services, where they complete their last mile. In this rather than a mere provider of transportation feature, we focus on warehouses and how services. With a renewed focus on adopting setting them is the last piece of the puzzle, the hub-and-spoke system to spread network, making you a complete service provider. increase fleet utilisation and enhance revenues, warehouses have become an integral part of WHY DO WE NEED A WAREHOUSE? supply chain. The hub-and-spoke model, which According to a KPMG report, driven by the JAN-MAR 2013  | SMART TRUCK I N G | 1 1
  • 14. growth in production and consumption, The need for a warehouse arises, also, because value-added services such as ticketing, labelling, organised retail, logistics outsourcing and some goods are produced only in a particular returns besides offering back-end support to goods and service tax, the demand for season, but are demanded throughout the year. the customer and coordinating between the warehousing in India will grow at 6.8 per suppliers and the end-customers. cent annually during 2010-13. The Indian For instance, a Chennai-based company produces industry’s requirement for warehousing space light fixtures which are in demand in Delhi and Warehousing is a win-win proposition for both is expected to grow from 391 million sq ft of nearby areas. In order to ensure that its orders are fleet operators, as well as the manufacturers. storage space in 2010 to 476 million sq ft in delivered to the customers on time, it is unable It ensures that the manufacturers can 2013. This demand is fuelled by the demand by to wait for a full truck load to transport fixtures concentrate on their core business and leave the engineering goods, IT, electronics & telecom to Delhi, which will be both time-consuming as the rest of the work to professional firms sectors, whose demand for warehousing space well as expensive. This is when the warehouse and at the same guarantees fleet operator a is expected to grow by 8.2 per cent and 8.6 per steps in. Now imagine if the same company had permanent and perennial source of business. cent, respectively. transported its light fixtures to a warehouse in anticipation of the demand, these light fixtures However, building a warehouse does present This presents the Indian fleet operator a golden were then assorted, stocked and safely stored its share of problems. For instance, it exerts opportunity to develop his warehousing facilities at a warehouse on the outskirts of Delhi from even greater pressure on the logistics and expand business. where they could be transported according to companies’ need to be efficient in their the demand. At the same time, it might not be operations and mechanise warehouses in order WHO NEEDS A WAREHOUSE? cost-efficient for a small company to develop its to cut costs and reduce losses. Moreover, The modern Indian Warehouse is a far cry from the own warehouse. On the other end of the spectrum fleet operators need to benchmark processes concept of a warehouse or a ‘godown’, which is a could be an Italian company which produces and systems and formulate metrics to meet mere four-walls and a shed. It is now a state-of- shoes that have a market in Mumbai. For the world-class efficiency and productivity levels the-art set up featuring high levels of automation, company to ship these shoes as per demand especially when it comes to dealing with multi-rack, palletisation infrastructure etc. would be a lot more expensive proposition than international customers. Companies need to shipping them en masse, and then supplying to use metrics to measure on-time delivery, order But, at the core of it remains the need to securely their local counterparts as per demand. fulfillment, fill rate etc. store goods, away from natural calamities and safe from theft, in such a way that the products HOW DOES A WAREHOUSE WORK? HOW ‘TRUCKERS INDIA’ DID IT can be efficiently provided to the consumer at TCI warehouses, for instance, offer infrastructure Warehouses are expected to constitute about the given time of requirement. The need for a to unload goods, rack them, store them safely 35 per cent of the total logistics industry warehouse arises due to the time gap between and then load them back onto trucks using in India. Major players in the warehousing production and consumption of products. By forklifts and stackers, when the demand is segment are Central Warehousing Corporation, bridging the gap between production and received. In addition to this, they also boast of State Warehousing Corporation, and Food consumption, a warehouse creates time utility. A IT-driven Warehouse Management Systems, Corporation of India. warehouse enables a firm to carry on production Hand-Held Scanners, well-documented and in anticipation of demand in future and sell their refined processes for receipt, put-away, picking, But, the perfect case study is that of Truckers products whenever there is adequate demand. documentation and even shipping. TCI also offers India. Established in 1950 as M.M.O & Co., the Assam-based firm was retained to undertake logistics and warehousing for Indian Tobacco Company (ITC), then known as the Imperial Tobacco Company. They have now grown to be one of India’s most prominent logistics, freight distribution and warehousing companies and Warehouses need not be acres boast of several blue chip FMCG companies as clients. In 1980, Truckers India emerged wide, but spacious enough to hold INSIGHT as a division and soon expanded its base to cover over almost the entire country. Today, whatever the customers would want the company serves over 1,200 towns and cities in India, with a fleet of around 300 vehicles, a combined staff strength exceeding 250 and a storage space exceeding 7,25,000 square feet (approximately 50,000 sq mt). 12 | SM A RT T R U C K I N G | JA N - MA R 2 0 1 3
  • 15. How things work at a TCI warehouse 2 Bonded Goods Handling 3 Assembly, Kitting and Stock Transfers 4 Transport planning 1 Order and Inventory Management Warehouse: A boon to fleet owners • Warehouses ensure that a fleet operator is never short of business and open extra revenue opportunity. • Real time inventory information enables fleet owner to plan his transportation accordingly. • By providing these value added services, a fleet owner can greatly improve his profit margins. 5 Products ready to deliver JAN-MAR 2013  | SMART TRUCK I N G | 1 3
  • 16. The company has further vertically integrated itself, and is creating built-to-suit logistic parks for its clients. With over 260,000 square feet of space already created, they have another 400,000 square feet of space in the pipeline. With the vast experience the company has, in this field. Truckers India has adopted various green initiatives to ensure that its Logistic Parks are sustainable and eco-friendly. It also boasts of an extensive communications and IT network, including a customized in-house fleet management system, coupled with an online GPS vehicle tracking system, and an online accountancy system that helps them keep track of their operation. "Our core competency is in clearing and forwarding warehouses models. At present, we have warehouses in 28 cities across India, which specialise in services such as total material handling, enterprise resource planning (ERP), stock inventory management etc,” Mr. Ankush Gujral, partner at Truckers India shares. Genex Logistics is another company which, besides operating 12 warehouses across India, has also developed a FTWZ (Free Trade Warehouse Zone). An FTWZ for all practical Genex Logistics Ambala warehouse purposes are ‘Integrated Zones’ which are designated a foreign territory for the purpose of carrying on unhindered business. The Government of India then extends facilities like tax, duty deferment benefits, reduction in custom mind while setting up a warehouse. The most landscape in India is witnessing multiple clearance times and excise duty exemptions for essential is its location, which should be both interesting trends, including increasing manufacturers using these FTWZs. well connected, as well as in close proximity of opportunities across many user segments, the manufacturing hubs of the clients. The most emergence of attractive tier-2 cities as Mr. Prakash, a senior official of ONS Logistics, common misconception is that warehouses warehousing locations and several key buying another senior player on the Indian warehousing need to, by definition, be acres wide. They preferences of customers,” Manish Saigal, scene, shares, "We believe in consolidation just need to be large enough to fulfill your Head Transportation and Logistics for KPMG processes. Different packages addressed and your client’s requirements and facilitate India writes in the paper. to the same receiver calls for consolidation. easy loading and unloading of goods. Most This ensures that the customer availing of our of the overhead expenses go into buying, According to him, a boost for the Indian services incurs minimum cost, at the same time, constructing, renting or outfitting a building or warehousing sector could be the onset of GST, INSIGHT the service provider, gets the maximum margin." several buildings. which has potential to revamp the national warehousing network. According to the act, WHAT TO KEEP IN MIND According to the KPMG report, the best areas which is still pending in Parliament, both The Government of India offers subsidies to for developing warehouses are Mumbai, Central and State taxes will be collected at people setting up rural warehouses/godowns National Capital Region (NCR) and Nagpur. the point of sale, ruling out multiple layers of for storage of food/agricultural produce. There Other attractive locations lie in major western taxation that currently exist. Both components are, however, a couple of things to keep in and southern cities. “The warehousing will be charged on the manufacturing cost. 14 | SM A RT T R U C K I N G | JA N - MA R 2 0 1 3
  • 17. Genex Logistics Genex Logistics is a leading company in transportation, distribution and warehousing. Besides operating 12 warehouses across India, Genex Logistics also has custom bonded warehouses which are used for managing the logistics of wines & liquors, edibles (chocolates and confectionary) and other high value material.These warehouses are built to cater to goods that require temperature or humidity controls, making sure that no products get ruined. Bharti Walmart in Chandigarh doubles up as a retail and warehouse For large fleet operators, warehouses are an investment as they double up retail hubs This will benefit individuals as prices are likely the geographical diversity of India and warehouse a one stop shop. Another marketing to come down. Lower prices will lead to more remain competitive. trend which is more in tune with internet consumption, thereby helping companies. subscribers is gaining traction – again, with For larger fleet operators, the warehouse small orders being shipped worldwide from WAREHOUSE MANAGEMENT SYSTEMS and distribution service will prove to be a various warehouses. Warehouse management systems (WMS) great investment. help manage warehouse resources efficiently. For large fleet operators, the warehouse and WMS are generally associated with larger RETAIL HUBS AT WAREHOUSES? distribution service is a great way to conduct and more complex distribution operations. These days, a large number of individuals and business as it is a sensible investment which However, even smaller and mid-size companies small-scale businesses order smaller quantities will increase their profit margins in a big way. are increasingly recognising the significance of materials from warehouse distributors. At the same time, warehouses can also be of WMS in today's environment of integrated However, their orders are more frequent than very beneficial for smaller fleet operators who logistics, JIT (just in time) delivery and the ones placed by larger companies. Doubling can integrate into the network of a large fleet e-commerce. warehouses as retail stores, with the larger operator and offer its warehousing facilities to orders on top shelves and smaller bundles its clients. Alternatively, a small fleet operator Logistics players have recognised that they on the lower ones for the walk-in consumers, can look to develop smaller rural warehouses need varied and comprehensive logistics is one marketing trend that is increasingly which can integrate into the a large fleet expertise for each region and state to address catching on. This automatically makes a operator’s network.  yz JAN-MAR 2013  | SMART TRUCK I N G | 1 5
  • 18. Did we bring in a CHANGE? BharatBenz promised a ‘Whole new Trucking experience’. After completing 6 months, we asked our customers to judge if we lived up to our promise words Arup Das BRAND POWER 16 | SM A RT T R U C K I N G | JA N - MA R 2 0 1 3
  • 19. W e took on the challenge We looked beyond trucks, looked into every to give India a truck aspect of trucking – Sales, Finance and After- that it deserves, a truck Sales – and created solutions for every trucking that understands Indian need. In essence, BharatBenz is a whole new conditions and customers trucking experience that will take fleet owners to and has what it takes newer heights. to deliver optimum performance, journey after journey. Technological superiority that we But don’t take our word for it. We'll let the derive from Daimler lineage and a thorough people who matter, the fleet owners and the understanding of Indian conditions enabled drivers, deliver their verdict on whether us to build trucks that are highly fuel efficient, were able to live-up to the promise of completely reliable and enhance productivity. BharatBenz experience. JAN-MAR 2013  | SMART TRUCK I N G | 1 7
  • 20. AT A GLANCE the BharatBenz family. As they deal in BharatBenz gives importance to intricate perishable food like frozen meat, fish, ice details, which ensures that the trucks are cream, milk products etc, trucks with modern sturdy, reliable, powerful and of top-notch features were a must, and BharatBenz fit the quality each time. Our customers swear that bill perfectly. "During the launch of your trucks BharatBenz trucks are truly made for India, as in Hyderabad, the first thing we checked were their trucks have been taken to different and the engine, gearbox, chassis and compared toughest terrains all over the country without it with other companies. It was obvious that facing any problems whatsoever. BharatBenz's technology was much better," Mr. Byram Dhalla, Managing Director, B.D voiced both the business partners. Dhalla Transport, is a leading high-volume transporter of lubricants like Castrol, Shell, Agreeing to this, VRL Logistics, Chairman and Total etc. The Mumbai-based businessman's Managing Director, Mr. Vijay Sankeswar, said, main concern was not compromising on "This is a German product, so the technology is quality. "Buying a quality product was certainly very good." one of the big plus points for us to go for a BharatBenz truck," he says. Dhalla adds with a Mr. Tushar Ghatge, Managing Director, Ghatge sense of pride, "I believe we have the very first Patil Transports, admits to being floored by truck that was invoiced in the country. We are the engineering of BharatBenz trucks, "When proud to be owners of that truck." I saw the products and heard the amount of research work done to make these trucks, it It was BharatBenz's superior technology made me feel confident that these would be that convinced both Mr. H.R. Khurana and reliable and help in the productivity of my Mr. Ram Krishna of Sheetal Parivahan to join company." The Kolhapur-based operator added, BRAND POWER 18 | SM A RT T R U C K I N G | JA N - MA R 2 0 1 3
  • 21. "Imagine, these trucks are 100 per cent ready Transport, from Ahmedabad. He said, "Inspite to transport goods throughout the month, that of a lot of power, the trucks return high fuel is 30 days. This is certainly a revolution for us." economy. If you compare, other Indian truck manufacturers fail to balance power and POWER PACKED mileage – which is very important." The power generated by our trucks took our customers by surprise. Most them could not Mr. M.C. Narendra, Proprietor, Sri Rama Weigh stop raving about the engine and its efficiency. Bridge, seconded this opinion, and said, "In Mr. Vijay Sankeswar Mr. Priyajit Barad, Director, Ketan Constructions, BharatBenz trucks, the mileage is very good VRL Logistics Ltd. was all smiles when he said, "These trucks have compared with other trucks. I'm getting "I have been interacting with BharatBenz for the most powerful engines in the market. Their around 4.2 kmpl on an average load, which the past 3-4 months, and my experience has phenomenal output makes a difference as we is very good. Other trucks are nowhere near been very good. They have very good policies can now finish six trips instead of four in the BharatBenz as they return only 3.8 kmpl." In and they explain them very clearly and are same time. This is a big improvement." terms of productivity and expenses, he said, always ready to clarify any doubts." "I do around 4 trips to Ahmedabad per month. VRL Logistics' Mr. Sankeswar is also of the With BharatBenz trucks, I save around `20,000 same view. "With higher horsepower, it has per month, which is almost half of my EMI been proven that while other trucks do four amount." trips, these vehicles can do five trips. Our productivity has increased and we can provide It's not just the fleet owners who are impressed good service to our customers" he said. by BharatBenz trucks, even their drivers are ecstatic. Co-owners of Sheetal Parivahan, But not everything is about power feels Mr. Khurana and Mr. Krishna, said, "Our drivers Mr. Vishal Choksi, Director, Shreenath felt very comfortable in the trucks and were Mr. Byram Dhalla B.D. Dhalla Transport “They gave us lot of provisions under one scheme. I mean, they gave us the finance through their in-house company, the truck, of course, and provide maintenance too. They also gave us extended warranty and insurance with it . So, it’s a one stop shop for me . With one set of paperwork ,everything is pretty much looked after for 4 years." Mr. M.C. Narendra Sri Rama Weigh Bridge “In BharatBenz trucks, the mileage is very good. I'm getting around 4.2 kmpl on an average load, compared to 3.8 kmpl with other trucks. This amounts to Rs 20,000 savings per month, nearly half of my EMI amount.” JAN-MAR 2013  | SMART TRUCK I N G | 1 9
  • 22. Mr. Priyajit Barad Ketan Constructions “These BharatBenz trucks have the most powerful engines in the market. Its phenomenal output makes a difference as we can now finish six trips instead of four. This is a big improvement.” Mr. Vishal Choksi Shreenath Transport "Inspite of a lot of power, the trucks return high fuel economy. If you compare, other Indian truck manufacturers fail to balance power and mileage – which is very important." impressed with the fuel average. The sound of the smooth engine was something they could not stop talking about. With such high efficiency levels, we end up doing one or two extra trips per month compared with the other BharatBenz trucks company trucks we have in our fleet." Mr. Salim Umachigi U Trans have successfully BharatBenz trucks are one of the most reliable "When compared to other trucks, BharatBenz trucks reach the destination faster. I transport managed to get trucks in the business. Mr. Narendra from Sri Rama Weigh Bridge swears by this and said, sugar, and during weekends the rates of sugar the right balance "My BharatBenz truck has crossed over 73,000 km without giving me any problems. To be BRAND POWER usually go down. So if my truck reaches faster, my client can unload the goods before time of power and fuel frank, there has not been even a single break down." Mr. Ghatge from Ghatge Patil Transports and this will make him call me back next time." efficiency said, "As we deal in parcel services, time is money for us. With BharatBenz trucks, we cover the distance from Chennai to Kolhapur within 24 to 26 hours. This has increased our profit margins, as we end up getting paid express rates rather than the normal delivery ones." 20 | SM A RT T R U C K I N G | JA N - MA R 2 0 1 3
  • 23. Mr. Mukesh Lalka Kushal Roadways "Engine oil change takes place after 50,000 km, gearbox oil change only once it crosses 1 lakh km and, after 2 lakh km, hub greasing takes place. This saves me a lot time and my truck spends more time on the road." With the current volatile market, BharatBenz Mr. Praveen Khurana and Mr. Vikram Khurana ensures that profit level keeps soaring and think BharatBenz has delivered, "Unlike our business opportunities keep expanding. previous experiences, where we had to fend for Mr. Salim Umachigi, Managing Partner, U Trans, ourselves for maintenance, with BharatBenz, all is a relieved man because, "Compared with we have to do is concentrate on our business other truck manufacturers, BharatBenz trucks and leave the rest to them." Speaking of saving are faster which helps me deliver the goods time, The partners of Sheetal Parivahan said, fast. Actually, three hours before time." It is all "As we end up saving time, we deliver the about increasing the customers' confidence. consignment in time and, if the customer is He adds with a smile, "Come the weekend, the satisfied, our business is a success." Mr. H.R. Khurana and Mr. Ram rates of sugar commodity go down. So if my Sheetal Parivahan truck reaches faster, my client can unload the ULTIMATE DRIVING EXPERIENCE goods before time and this will make him call A cheerful Mr. Dhalla said, "The two major “Unlike our previous experiences where we me back next time." problems we face are the availability of had to fend for ourselves for maintenance, with drivers and retaining them. But with these BharatBenz all we have to do is concentrate on Buying a truck is not the end of the story. trucks being so easy to drive and rapid in our business and leave the rest to them. By this Maintenance has always been a time- acceleration, retaining drivers in the company we end up saving time, deliver the consignment consuming process where fleet owners is a lot more easier now. I, personally, don't on time as a result the customer is satisfied and end up wasting a lot of drive time. This is think they will get a better looking truck to our business is a success .” where partners of Sheetal Parivahan drive in." JAN-MAR 2013  | SMART TRUCK I N G | 2 1
  • 24. Mr. Praveen Khurana, Mr. Vikram Khurana Sheetal Parivahan “When other trucks return after trips, we ask the drivers if any servicing or repairs is required. But with BharatBenz we straightaway load the trucks for the next trip.” Mr. Arumugasamy Arupadai Groups "Tonnage, kilometres travelled, fuelled filled in the tank, diesel consumption of the truck, these are details we only see on paper. It’s the drivers who practically experience all these. And after seeing its performance, my drivers keep telling me that from now on whenever I buy a truck it should be BharatBenz. Because it is comfortable and high on performance." Mr Sankeswar said, "Our drivers are happy PRO-ACTIVE SERVICE driving BharatBenz trucks and our aim is to A fabulously engineered truck is one thing add more of these modern trucks in our fleet." but BharatBenz puts servicing into an entirely Mr. Ghatge shared an interesting anecdote: different league. "Our non-BharatBenz drivers keep telling us to get this truck so that they can improve their "I have been interacting with BharatBenz for the utilisation." past 3-4 months, and my experience has been very good. They explain their policy clearly WHAT DO THE DRIVERS SAY and are always ready to clarify any doubts," Mr. Anil Chavan, a driver of Ghatge Patil explained Mr. Sankeswar from VRL. He also Mr. Tushar Ghatge Transports, said, "You can drive these trucks said, "There service is top-notch." Ghatge Patil Transports Ltd. from 6 am to 12 am and you will not feel tired and suffer no body aches like other trucks." Mr. Lalka has become a true believer of BRAND POWER “If you take into account mileage, utilisation Dazzled by this, Mr. Chavan added, "The best BharatBenz. He said, "I have heard of servicing and reliability, then our association with part about these trucks is that they drive after 8000-10,000 km, but the service BharatBenz will be a long one and we will like a car." frequency is completely different from the rest continue to buy more of their trucks.” of the pack." Astonished he said, "Engine oil Mr. Prakash, a driver with Sheetal Parivahan, change takes place after 50,000 km, gearbox said with a lot conviction, "As long as I'm oil change only once it crosses 1 lakh km and, driving, I'll drive only BharatBenz. If they give after 2 lakh km, hub greasing takes place. me some other truck, I'll leave my job." This saves me and my drivers a lot time and 22 | SM A RT T R U C K I N G | JA N - MA R 2 0 1 3
  • 25. Men behind the wheel my truck spends more time on the road. It's a win-win situation." Impressed by BharatBenz service, Mr. Barad says, "Like how I call all my managers of all sites to check the progress, that’s how I get a call from BharatBenz – to check on how the truck is performing." Mr. Anil Chavan, For Mr. Dhalla, BharatBenz is a total package. Ghatge Patil Transports Ltd. ""They gave us a lot of provisions under one “You can drive these trucks from scheme. I mean, they gave us the finance 6 am to 12 am and you will not feel through their in house company, the truck, of tired and suffer no body aches like course, and provided maintenance. They also other trucks.” give us extended warranty and insurance with it. So, it is a one-stop shop for me," he said. RELATIONSHIP WITH BHARATBENZ Mr Ghatge said, "If you take into account mileage, utilisation and reliability, then our association with BharatBenz will be a long one and we will continue to buy more of their trucks." The success Mr. Murthy Sri Rama Weigh Bridge VRL's Mr. Sankeshwar confesses, "Looking at of our HDTs “I get more time to spend with my the way the company has responded, I feel, our relationship will be for a long-term." is a testimony wife and children due to the power and efficiency of BharatBenz trucks.” Mr. Arumugasamy swears by BharatBenz. "We to the fact that recently bought BharatBenz. After seeing its performance, hence forth, whatever vehicle I BharatBenz is buy, it will be a BharatBenz vehicle only," he said committed to Outstanding feedback and appreciation from our customers is what keeps us going. Our deliver on the Heavy Duty Trucks have proved to be great promises it makes Mr Prakash Sheetal Parivahan assets that enhance our customers’ businesses. This success is a testimony to the fact that BharatBenz is committed to deliver on the "As long as I'm driving, I'll drive only promises it makes. BharatBenz. If they give me some other truck, then I'll leave my job." But, the journey has just begun.  yz JAN-MAR 2013  | SMART TRUCK I N G | 2 3
  • 26.
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  • 28. THE NEXT MILESTONE IN YOUR EMPOWERMENT After receiving such overwhelming feedback on BharatBenz HDTs, the next step is the new range of Light Duty Trucks which return class leading mileage words Pushan Das BRAND POWER 26 | SM A RT T R U C K I N G | JA N - MA R 2 0 1 3
  • 29. JAN-MAR 2013  | SMART TRUCK I N G | 2 7
  • 30. T he Indian economy moves just ensures optimum utilisation of space and better combustion, it also ensures higher fuel as well as its road transport operating efficiency. efficiency. Working together these features network and the vehicles that make the BharatBenz LDT range a class leader ply on it. With 75 per cent Our new LDTs have been designed specifically in fuel efficiency. of the freight market share, to fulfill our customers requirements and the according to Indiastat, it is of benefits will be visible from the first day of use The engine delivers its peak torque curve over utmost importance for the Indian trucking itself, as BharatBenz trucks meet the highest a wide range of engine speeds. In fact, even industry to create solutions that maximise standards of quality at a competitive price. We at low speeds, the torque is quite high. This operational efficiency of vehicles to keep the have achieved this with a localisation of over reduces the need for constant gear shifts, businesses functioning the way they should 90 per cent in our LTDs, without compromising which aids mileage. Both the 914 and the 1214 be – with a profit margin! The need of the on the high standards of quality that Daimler come with an overdrive gearbox which helps hour is a truck which can do more and faster swears by globally. Our trucks have undergone the trucks cruise at sustained speeds in low trips in challenging conditions, without letting a cumulative testing of 75 lakh km at our RPMs, resulting in efficient highway trips. The the cost of operation escalate. And this is track in Oragadam, Chennai. The track has gearbox also provides for stronger gears with where BharatBenz comes into the picture. been designed in such a way that the 5.6 km more contact area, and shot peening make it Our portfolio of trucks are developed after stretch simulates the roads and terrain from very reliable. This, coupled with a viscous fan, lakhs and lakhs of kilometres of testing under Kanyakumari to Kashmir. The LDT range is helps keep the engine at its optimum operating gruelling conditions and have been built based on the FUSO Canter platform, a leading temperature to achieve the best possible fuel specially keeping in mind the requirements of light-duty truck brand in Asia. Though the efficiency. The BharatBenz LDTs will deliver Indian fleet operators and drivers. Canter platform is a tried and tested one, the our customers a fuel efficiency benefit of at trucks themselves have been built ground-up. least 10 per cent compared with the options BharatBenz Light Duty Trucks are designed to available in the market today. fit into all business and operating requirements CLASS LEADING FUEL EFFICIENCY in India. With LDTs beginning to play a The new 914 and 1214 haulage trucks come The robust 3,907 cc engine provides for a growing role in the hub-and-spoke system of with a host of features which will make sure longer life, as well as less noise. The Electronic transportation, the demand for efficient, robust that customers get the best in mileage and Control Unit (ECU), with its sensors, have LDTs is at an all time high. This model involves maintenance costs. The high pressure CRDI made the engine responsive in all sorts of transportation of freight by Heavy Duty Trucks engine injects a precise amount of fuel into the terrain. Since LDTs spend a lot of their time in and Medium Duty Trucks to different hubs in cylinders at 1,600 bar, ensuring a superior air- traffic and congested areas, the diameter of the country, and then using LDTs to carry the fuel mixture. It also boasts of 4 valves in each its clutch plate has been increased to 330 mm required cargo to its final destination. The use cylinder which ensure an increase in the inflow for the 9 tonne version and 362 mm for the 12 of LDTs in the final leg of the journey from of fresh air and exhaust movement of gases tonne one. This ensures more contact area for the hub to the destination of delivery (spoke) out of the cylinders. This not only achieves better power transmission and lower slippage. Keeping in mind the dynamic nature BRAND POWER of business, our trucks are designed to be highly reliable and efficient 28 | SM A RT T R U C K I N G | JA N - MA R 2 0 1 3
  • 31. GET TO KNOW YOUR LDT ANTI ROLLBAR SNORKEL AIR INTAKE SYSTEM CRDI ENGINE COOLING UNIT EXHAUST HANGING BRACKET ALTERNATOR FUEL FILTER SEPARATE AIR DRYER AND PURGE TANK AIR TANK REAR SPRING JAN-MAR 2013  | SMART TRUCK I N G | 2 9
  • 32. At Daimler, focus is on carefully studying customer requirements, usage patterns, terrains and operating conditions to create the right product The concentric slave cylinders installed in the support and head rests. The steering is of a tilt 9 tonne version increases the plate life and and telescopic kind, which can be moved up/ lowers the clutch pedal effort, which goes on down and forward/backward to achieve the to make the truck easier to drive in traffic. best driving position. It is made of PU material The LDT’s load carrying capacity has not been for enhanced grip and comfort. The gear shift compromised as the trucks sport semi-elliptical lever too is placed very conveniently, and leaf springs with 11 mm thickness. The sports a cable shift mechanism which makes suspension is aided by the heavy banjo type shifting as smooth and precise as a car. axles, which ensure strength and durability. And, all this sits on a Canter chassis which An ideally positioned digital instrument cluster boasts of a higher depth of 228 mm and a provides information like distance-to-empty, flange width of 80 mm which improves its progressive mileage and engine temperature 1 stiffness, stability and load bearing ability. indicators, giving the driver ample warning to take corrective measures in case of malfunction. LDT Decoded BUILT AROUND THE DRIVER To increase operational ease, the parking 1. Comfort In Cabin Keeping in mind the person who is expected brake lever and the exhaust brake switch are 2. Door Panel to drive, our trucks are designed to be highly conveniently located for easy reach. All these 3. Floor Mat comfortable and safe. This also goes a long way mean that the driver can be at the wheel for a 4. Air Conditioner in increasing driver productivity, in what is a very longer duration, without feeling road weary. 5. Central Console with Mobile Charger harsh trucking environment here in India. The 6. Cab Footstep cabin sports a Doorwell structural frame, side After sales usually starts after selling a truck. door beams and a reinforced cab floor and box But, at BharatBenz, our work starts during frame. These measures will ensure that the crew the engineering process itself so that our are safe in the event of a collision. customers can concentrate on increasing their businesses and maximising revenue without The cabin is spacious and ergonomically worrying about breakdowns. All aggregates designed with enhanced ventilation. The seats that have been used in the trucks – from the BRAND POWER are two-way adjustable equipped with lumbar engine, clutch, gearbox and the axle – have Model Engine Oil Transmission Oil Differential Oil Front Axle Hub Greasing Rear Axle Hub Greasing 914 30,000 km 60,000 km 90,000 km 60,000 km 60,000 km 1214 30,000 km 90,000 km 90,000 km 60,000 km 60,000 km 30 | SM A RT T R U C K I N G | JA N - MA R 2 0 1 3
  • 33. 2 3 4 been designed for higher durability, ensuring a To enable access to our trucks in the most longer hassle-free life for the vehicle. Further, favourable financing terms, BharatBenz keeping in mind the customer’s requirements, Financial provides customised financing BharatBenz LDTs have synchronised service solutions according to the customer’s needs. at intervals of 30,000 km – definitely a new This is a simple process and is thoroughly benchmark in the industry! This results in an explained to the customer. The Indian market increased on-road time for the fleet operators. needs trucks which provide high reliability, durability, fuel efficiency and power, all the BharatBenz is already present in more than while maintaining the lowest total cost of 100 locations across the country. All these ownership. This needs to be backed with a locations are capable of conducting after-sales responsive service network to meet the new services and other repairs 24x7. In addition to and upcoming needs of the Indian trucking 5 this, our mobile workshops offer dependable industry. 6 road-side assistance in case of a breakdown. The pride and joy of ProServ, our proactive The new range of BharatBenz Light Duty after-sales philosophy, is the advanced Trucks are designed keeping these very needs diagnostics that anticipates problems that in mind. They are reliable, efficient and can may creep up in the truck before they do, and easily navigate through the last mile for rectify them. All this is to even ensure that your delivery. With BharatBenz, your business will truck is always on the move. scale newer heights.  yz
  • 34. STOPOVER 32 | SM A RT T R U C K I N G | JA N - MA R 2 0 1 3
  • 35. ARE YOU GAME ENOUGH Check out top 10 trucking games which also double up as a stressbuster for fleet owners words Arup Das ? JAN-MAR 2013  | SMART TRUCK I N G | 3 3
  • 36. I t’s time to let your hair down and relax! There’s nothing like playing a cracking video game after a hard day’s work. Many might not know, but gaming is actually a great stress buster. Even more so, if the subject of there video games is the virtual world of trucks. Now one can simply download a game on to their phone, laptop or console and experience the thrill of driving these colossal vehicles. There are many types of games available to cater to one’s interest. But to make things easier, we have made you a list of the 1 Scania Truck Driving Simulator top 10 truck games to get your hands on. SCANIA TRUCK DRIVING SIMULATOR This iconic simulation is the closest you can environments, put this title firmly into the get to the real deal. This highly-detailed game driver’s seat. challenges your truck driving skills to the limit, not to mention, testing how good or bad you EURO TRUCK SIMULATOR 2 are in maneuvering this gigantor. Once, and if, A road trip around Europe is in store for you. you pass your practical exam, only then would The task is simple: You have to complete Scania Truck Driving Simulator's intricately you receive your licence. This hands-on game delivery jobs across the continent. Before keeps you glued to the screen as you drive you get your own truck and get on with your your big rig through a number of dangerous situations and hazardous courses filled with business, you have to prove that you can control the vehicle and park it at the loading designed courses and tasks, in realistic STOPOVER almost real-life obstacles. You will have to deal area at a warehouse. Any road offences with natural disasters like earthquakes and immediately results in deduction from your floods. To take the game a notch up, weather changes add to your challenge. Even though bank account. The game tries to get real and succeeds in many ways – You can stop to environments, put the main objective is to improve driving skill, you have an option to take up delivery jobs refuel and doze off when tired. You have to stop and pay for toll roads. At the end of each this title firmly into the or simply enjoy the view. Complete intricately task, you are paid or charged money, based on driver’s seat designed courses and tasks, in realistic your delivery time, condition of the truck and 34 | SM A RT T R U C K I N G | JA N - MA R 2 0 1 3