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Navigating the New World of Hyperconnectivity
            h         ld f
      Kate Carruthers
      Digital & Community Manger, Genea
      Di it l & C     it M        G




                                           © 2011 Genea Limited | genea.com.au
http://creativefan.com/60‐informative‐social‐networking‐and‐social‐media‐infographics/




8/12/2011              2                                               © 2011 Genea Limited | genea.com.au
Business context: Genea


> Australia's premier provider for infertility IVF and
  Australia s premier provider for infertility, IVF and 
  other assisted conception treatments 
> We are at the forefront of genetic diagnosis and 
  testing
> Formerly known as Sydney IVF
> Team includes doctors, nurses, scientists, holistic 
  therapists, administration 
        p ,
8/12/2011                    3            © 2011 Genea Limited | genea.com.au
Key Issues


• Hyperconnectivity and the digital revolution
  Hyperconnectivity and the digital revolution
• New rules for engagement and recruitment
• Why community matters more than ever




8/12/2011                      4
                  © 2011 Kate Carruthers    © 2011 Genea Limited | genea.com.au
5   © 2011 Genea Limited | genea.com.au
8/12/2011
“Only email and search engines are used more 
    y                     g
  frequently than social networking tools” 




 8/12/2011                     © 2011 Genea Limited | genea.com.au
                      6
8/12/2011   7   © 2011 Genea Limited | genea.com.au
8/12/2011   8   © 2011 Genea Limited | genea.com.au
communication technology is shifting FAST




  8/12/2011         9       © 2011 Genea Limited | genea.com.au
In 2008 active mobile phone 
                              p
        subscribers outnumbered people in 
        Australia




Source: http://blogs.smh.com.au/gadgetsonthego/archives/2008/05/mobile_phones_outnumber_people.html



          8/12/2011                                                                                   10   © 2011 Genea Limited | genea.com.au
2011: more 
people want 
connected 
       t d
interactive 
interactive
devices

8/12/2011      11                                          © 2011 Genea Limited | genea.com.au
                    http://blog.nielsen.com/nielsenwire/consumer/us‐kids‐looking‐forward‐to‐iholiday‐2011/
Generation App: 62% of Mobile Users 
25‐34 own Smartphones




            http://blog.nielsen.com/nielsenwire/online_mobile/generation‐app‐62‐of‐mobile‐users‐25‐34‐own‐smartphones/


8/12/2011                                   12                                             © 2011 Genea Limited | genea.com.au
the workplace is changing, as is society
the workplace is changing as is society




8/12/2011                   © 2011 Genea Limited | genea.com.au
Collaborative
and social
business 
b i
models



 8/12/2011      14   © 2011 Genea Limited | genea.com.au
New models for 
            New models for
            finding talent
            finding talent




8/12/2011       © 2011 Genea Limited | genea.com.au
New business 
                 N b i
                 models




                 http://uk.ning.com/




8/12/2011   16             © 2011 Genea Limited | genea.com.au
The rise of 
personal brands




8/12/2011         17   © 2011 Genea Limited | genea.com.au
Reputation is now 
                                                                                                        Reputation is now
                                                                                                        established and
                                                                                                        established and 
                                                                                                        maintained online

Source: Did you know you’re naked? Your Online Reputation is showing
By Lori Gama
http://lorigama.wordpress.com/2009/08/24/did‐you‐know‐youre‐naked‐your‐online‐reputation‐is‐showing/


 8/12/2011                                                                                             18      © 2011 Genea Limited | genea.com.au
Surveillance
                                                                                                     S    ill




Source: http://lifehacker.com/5532404/what‐sites‐future‐employers‐are‐checking‐when‐looking‐at‐you

      8/12/2011                                                                                 19   © 2011 Genea Limited | genea.com.au
Sousveillance
                     S     ill



"inverse 
surveillance"
 8/12/2011      20   © 2011 Genea Limited | genea.com.au
Our challenge
           g
> Master complexity
              p     y
> Deal with shifting boundaries
> Remove friction
> Deliver value
> Build and maintain relationships
8/12/2011          21       © 2011 Genea Limited | genea.com.au
Thank you.




Kate Carruthers
kate.carruthers@genea.com.au
@kcarruthers
@GeneaFertility



 8/12/2011                     22   © 2011 Genea Limited | genea.com.au

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Navigating the New World of Hyperconnectivity