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Gaurav Shenoy PMP®
+91 9902 737 737
shenoy.gaurav@gmail.com
IT Project Manager
A ProjectManagementProfessional (PMP®) withanoverall experience of 12 yearsinthe IT functions
of the Banking& Insurance domains. Experiencedinbothwaterfall andagile methodology.
Passionate aboutexcellence of delivery andeagertolearn.
Career summary
 More than 7yrs in leadership and managerial roles with core competencies of good
communication, negotiation, analytical skills, broad approach and attention to details.
 Responsible for end to end execution of an org wide implementation project with global
virtual teams while also reporting to the CIO of Personal Banking IT.
 Performed Feasibility study and project proposal for Global Service Outsourcing (GSO) to
Bangalore in Transaction Banking IT.
 Successful transition of Custody systems from Denmark to India.
 Awarded ‘Most valuable Lead Consultant for 2012’ in ITC Infotech.
 Awarded firstplace for the ideaon usingEnterprise Social Networkingaspart of an Account
Level Competition ‘Taking DCI to the Next Level’.
 Createdandpresentedacomprehensiveoverviewof CustodySystemtoclients,whichformed
the base for new employee orientation.
 Worked as onsite coordinator for 2.5yrs in Bloomington, USA.
 Initiated pilot offshore production support for L2/L3 in ODC for an US client. Created
guidelines, escalation mechanism, governance, known error DB and metrics.
Period Company Customer Role
May 2010
till date
ITC Infotech India Ltd Danske Bank,
Denmark
Product Owner,
Project Manager
Mar 2009 to
Apr 2010
Patni Computer systems State Farm Insurance,
USA
Team Lead
Jun 2004 to
Feb 2009
Satyam Computer Services State Farm Insurance,
USA
Developer, Onsite
coordinator
Recent Projects
Project Management Office, Danske Bank (Feb 2016 – till date):
As an assistant to the account manager the PMO is responsible for ensuring projects are
executedinline withthe accountstrategy. Ithelpsin settingupof new projectsbyprovidingsupport
inprojectstaffing,projecttemplatesandguidelines.Projectmanagersreceive directionsandguidance
to execute their projects. PMO also maintains best practices, case studies, past learnings based on
close alignment with customer.
Responsibilities
 Spearheadingsteeprampupactivitiesbyworkingcloselywithaccounthead,HR,recruitment
team and client managers.
 Collaborating with Client managers to understand their business needs and plan staffing
accordingly.
 Inspiringteammemberstowork on differentassignmentsbydiscussingthe value we add to
the projects.

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 Collaborating with BCG, TCG and L&D for rolling out trainings of team members.
 Preparation and presentation of case studies to be used by sales team.
 Providing inputs for SOP and process improvement.
Project Manager - Enterprise wide implementation project, Danske Bank (May 2015 - Jan 2016):
Single Euro Payments Area Luxembourg Compliance (SEPALC) is a project for organization
wide implementation of European Union regulation that mandates banks to allow usage of IBAN
(International Bank Account Number) for payments by customers. All customer interface such as e-
Banking & mobile banking screens, corporate action letters, Fee letters, loan letters, collateral
agreements, Investment agreements, FOREX and settlement reports, cash & custody account
statementshadtosupport cashaccountsinIBAN format.Interfacesbetweenmanysystemshadtobe
analyzed and changed for consistency. All the systems needed to be switched to IBAN in
synchronization.
Responsibilities as a Project manager
 Creation of the project charter.
 Identifying Stakeholders and managing their expectations.
 Preparation of project management plan.
 Creation of transition plan, governance and milestone plan.
 Performing risk identification, assessment, mitigation and contingency.
 Brainstorming with team for requirement elicitation, defining scope, creating WBS
 Defining and sequencing activities.
 Estimating the efforts, costs and in turn budget.
 Creation& followupof Internal SupplierAgreements(ISA) for sub deliveries to the project.
 Acquisition of resources as per plan, mentoring new and existing members.
 Reviewing project deliverables.
 Conducting demos to the Business.
 Tracking and escalating issues and risks to project steering committee, initiating change
requests.
 Negotiating with stakeholders for resources, milestones and business releases.
 Performing Change Management and release control for monthly releases.
 Conductingretrospectives,documentingthelearning,actualefforts,systemfunctionalitiesfor
handover.
 Conducting surveys/meetings to receive feedback and improvement from customer.
Product owner - Custody India Area enhancements (March 2013 – April 2015):
Custody account is a safe keeping account used to store financial instruments like shares,
bonds, mutual funds in dematerialized form. Custodian services include account book
keeping, corporate actions/Income distributions, proxy voting, advisory, tax reporting, and
trade settlement services. The bank provides custody products like pooled-investment,
mutual funds,employeeincentiveschemes, Individual Saving Account & third party trades.
The sub systems comprise of Core custody, Corporate Action, Central Securities Depository
(CSD) interface, Fee system and End of Year reporting.
 Implementation of IBAN for Finland in custody department.
All Custodyrelatedcustomeroutputhadtobe made SEPA compliantinFinland byuse
of International Bank Account Number.
 Transition of IM-Action system from Denmark to India.
IM-Actionsystem receivesSWIFTfromdatavendorsand createsaGoldenrecord.This
record is used for processing corporate actions and also for price speculation. The

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systemwastransitionedfromDenmarktoIndiaasperthe bank’sITstrategytoreduce
cost of maintenance.
 Corporate Action – Subscription letters
Subscription letters sent to customers had to be rectified and upgraded. The letter
channeledinfive differentlanguagesandcountriesneededde-couplingforeffective
maintenance.
 SWIFT messaging – MT535
As a local custodian we send Statement of Holdings to global custodians and
Institutional customersin SWIFT format. The project was to make enhancementsto
include physical place of sub holdings.
 Target2Securities.
To reduce the cross border transaction cost in the Euro zone, many countries have
committedtoa common settlementengine.Currentlythe settlementacrossborders
happens via multiple intermediaries. T2S is a wave based implementation covering
few countries in each wave.
Responsibilities as a Product owner
 Participating in the annual development plan for custody area.
 Working with development manager for budget allocation.
 Participating in planning and steering meetings of projects from other departments to
understand the impact on custody area.
 Regularly meeting business users to understand their needs and direction.
 Creating product backlog along with business.
 Product backlog grooming in collaboration with team.
 Enabling shared vision for team members to reach the goals.
 Supporting Scrum master in conducting the agile ceremonies.
 Attending product demos and providing feedback.
Scrum Master - Custody India Area enhancements (May 2010 – Feb 2013):
 Depository services (NAV calculation)
An application consisting of both batch and online was developed to automate
reconciliation of subscriptionand redemption prices of funds betweenDanske Bank
and Danske Capital (AMC).
 New Security Master File Implementation.
This project aimed at re designing the securities databases for better storage and
accessibility. Custody being an upstream user of this database needed changes in
several programs.
 Fee System enhancements
The bank charges various fees like maintenance, value based, transaction, volume
based and asset management fee. Enhancements are made to the system as per
business need.
 Corporate Action - Old Dividends system
Dividends issued to physical shares were being calculated and paid out manually in
Finland. The information was being tracked in excel sheet. The requirement was to
develop a new system to integrate this information with other corporate actions.
Responsibilities as a Scrum Master
 Collaborating with client Product owner to understand the upcoming work.
 Facilitating sprint planning, daily meetings, reviews and retrospective meetings.

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 Ensuring team members are actively participating.
 Facilitating room booking, VC, task boards, poker cards and other infra needs.
 Estimating the tasks with the team to come up with story points.
 Enabling consensus by being customer centric.
 Resolving conflict arising in the team by understanding personas.
 Requestingtrainingsforthe teamasanoutcome of retrospectivesandasperproductbacklog.
 Review burndown, velocity and defects with the team.
 Product backlog grooming in collaboration with team.
Skills/Tools
Project management  Project Portfolio Management(PPM),Microsoft Project Plan,
Project Administration (PADM),IBM Rational Team
Concert(RTC), JIRA ,HP Quality Center, Confluence.
Operations Management  HP Service Desk, Service Manager
Development  PL 1, JCL, SQL, DB2
Past Projects
Upgrade to Enterprise PL1, State Farm Insurance (Mar 2009 - Apr 2010)
Health Interactive Claims Reference, State Farm Insurance (June 2004 - Feb 2009)
Education
Bachelor of Engineering (Mechanical) from PESIT, VTU, Bangalore in 2004 (75% marks).
Vivekananda Pre-University College, Karnataka State Board (81% marks).
Carmel High School, Karnataka State Board (82% marks).
Alternate numbers: Mob 9902963963, Home: 080 67430126