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Three Reasons Marketers Should Listen To Social Media Conversations Indian Chamber of Commerce August 22, 2009 Gaurav Mishra CEO 20:20 Social
Marketing has changed, marketers haven’t. 1
How is marketing changing  ? One-Way Two-Way One-to-Many One-to-One Handbill Telephone Internet Television changed V
How has marketing changed? Marketers  Consumers
Consumers are talking, whether or not we are listening. 2
SEA-EAT Blog Source:  http://tsunamihelp.blogspot.com/
Mumbai Terror Attack Source:  http://search.twitter.com/search?q=%23mumbai
Pink Chaddi Campaign Source:  http://thepinkchaddicampaign.blogspot.com
Dell Hell Source: http://www.buzzmachine.com/archives/cat_dell.html
Comcast Must Die Source:  http://comcastmustdie.com
Zappos on Twitter Source:  http://zappos.com
Get Satisfaction Source:  http://getsatisfaction.com/
Dell IdeaStorm Source:  http://ideastorm.com
Starbucks My Starbucks Idea Source:  http://mystarbucksidea.force.com
Talk to HT Source:  http://talktoht.com
Listen, learn, and enjoy . 3 engage V
Build communities around social objects v Brand, Campaign or Organization Social Object Social Media  Tools & Tactics 3. Cause  2. Passion 1. Lifestyle
Dell Digital Nomads Source: http://digitalnomads.com
Starbucks V2V http://www.v2v.net/starbucks
Nike Plus Source:  http://nikerunning.nike.com/nikeplus/
Dell Take Your Own Path Source: http://takeyourownpath.com
Sunsilk Gang of Girls Source:  http://sunsilkgangofgirls.com
Aircel Voice Message on Facebook http://apps.facebook.com/aircelvoicemessage
Jaago Re One Billion Voters Source:  http://jaagore.com/
Let’s stay in touch gauravonomics.com 2020social.com [email_address]

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Gaurav Mishra Indian Chamber of Commerce Strategic Corporate Communications Summit 220809

Hinweis der Redaktion

  1. The channels in use are the basic equivalence channels – great content, implemented in the “cost of entry” platforms (GRAY) The strategic objective is to develop a presence via the interactions that drive actual fan engagement (GREEN)