Customer experience is what a customer feels while exploring your product, service, way of communication, etc. This feeling or experience will make the customer decide if he’ll do business with you or go buy the exact same product from elsewhere!

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Customer Feedback
How to read
Between the Lines
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2. *****
The food was awesome
and staff wasvery hospitable *****
I enjoyed the ambience, however
the service was bit late
*****
The Food is great
but waiting is not great
*****
Loved the Food and ambience
and great hospit ality
The waiter didnt bring the
food early

3. QaizenX helps you read between the feedbacks of the customers
using advanced Natural Language Processing engines to
analyze the sentiments of customer
*****
Tho food was awesome
and staff We s very hospitable
*****
T'1e Food , great
but waiting not great
enjoyed h ambience '"'A.Inver
L• 1 service va bit late
*****
Loved the Food an ambience
dnd grea hosf-_, '- .1ty
*****
Th waiter :J1dnt bring the
food ea ly

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