1. GARY S. HERCHEK
874 Strawberry Hill Road – Concord, MA – 01742 – 978.808.8806 – herchekg@gmail.com
SENIOR-LEVEL IT LEADER
SOFTWARE ENGINEERING ~ GLOBAL IT DELIVERY ~ PROJECT MANAGEMENT
System Design
Virtualization
IT Strategic Planning
High-Volume Infrastructure
Regulatory Compliance
Disaster Recovery
International Projects
Server Optimization
Department of Homeland
Security Clearance
DoD Top Security Clearance
Analytical, highly adaptable professional with extensive experience enhancing IT
operations across federal government, financial services, healthcare, manufacturing,
and high technologysectors. Skilled in developingstrategicITplanstoenable business
success. Track record of success in evaluating and deploying systems aimed at
improving security, quality, efficiency.
Advanced expertise in desktop and server virtualization and information assurance
project implementations. Skilled architect and engineer continually focused on
applying emerging technologies to develop enterprise-wide solutions.
Dynamiccareer with strongleadership, problem-solving, strategicplanning, hands-on
engineering, team building, and project management skills.
Performance-driven, collaborative executive with effective communications and
interpersonal skills (technical and non-technical); accomplished in partnering with
corporate board members.
BENCHMARKS & MILESTONES
 Virtual server and virtual desktop system build supporting46,000 concurrent global users
 Department of Defense Information Assurance Certification and Accreditation Process completion
 Nine corporate acquisition IT function integrationswithin two years
 Active Directory, writing, and deployment of group policies and disaster recovery/continuityplans
CAREER PROGRESSION
ACCENTUREFEDERAL CONTRACTOR  Washington, DC 2012-Present
SENIOR TECHNOLOGY ARCHITECT & CONSULTANT, UNITED STATES DEPARTMENT OF DEFENSE
Principal strategist and visionary for international design, implementation, upgrade,and support of 46,000-employee
virtual server and virtual desktop solutions. Direct concurrent technology projects, including development of high-
volume Citrix XenDesktop 7.6 infrastructure and design and architecture of Citrix farms consolidation, in line with
aggressive timeline, qualityand DoD requirements. Oversee and optimize completion of Information Assurance
Certification and Accreditation Process (DIACAP) usingEnterprise Mission Assurance Support Service.
 System Enhancement: Upgraded five continental U.S. and two overseas systemsfrom XenApp 6.0 to XD 7.5 and
deployed NetScalersfor global server load balancingusing round trip timesand resource availability.
 Project Management: Led design and architecture to consolidate five disparate Citrix farmsto two highlyavailable
farms usingCisco UCS technology.
VINFEN CORPORATION  Cambridge, MA 2004-2011
VICE PRESIDENT & CHIEF INFORMATION OFFICER
Conceptualized, developed and integrated new ITinitiatives for largest Massachusettsbehavioral health organization
with $150M in revenue and 2,000 employees at 365 physical locations, incorporating HIPPA compliance functions and
developingan IT strategicplan in alignment with corporate objectives.
 Operations Management: Constructed high performance virtual server and HIPAA-compliant virtual desktop
infrastructure serving1,000 devicesover low cost broadband and MPLS supportingemployees in two states.

2. GARY S. HERCHEK – PAGE 2
CAREER PROGRESSION (CONT.)
 Systems Administration: Established disaster recovery/continuityplan exceedingauditor’s recommendations,
usingfour-hour disk based block replication with Microsoft DFSand Citrix Xenserver virtualization technologies.
NMSCOMMUNICATIONS  Framingham, MA 2001-2004
VICE PRESIDENT & CHIEF INFORMATION OFFICER
Oversaw tactical and strategicsystems planning, operations, and controls across multiple telecommunicationsdivisions
for $110Mglobal firm employing300 personnel, leadingsystem integration for two corporate acquisitionsand ensuring
compliance with Sarbanes-OxleyAct requirements.
 Efficiency & Quality Improvements: Cut IT spendingfrom 9.4% to 2% of decliningrevenue stream while
improvingapplication availability, business effectiveness,and operational integrity and improved employee
productivityby incorporatingwireless handheld and WiFi technologies.
 Operational Support: Deployed supplychain system in concert with contract manufacturer changingcompany’s
manufacturingmodel from build-to-forecast to build-to-order and executed speech-enabled autoattendant
showcasing company’s integrated voice technology and reducingoperator assisted calls.
ENGAGE,INC. Andover, MA 1999-2001
VICE PRESIDENT & CHIEF INFORMATION OFFICER
Established and managed 44-member ITdepartment supportingdomesticand international locationsfor $300M 1,250-
employee global Internet marketingservicescompany. Key representative charged with integratingITfunctions for nine
corporate acquisitionsworth billionsof dollars. Built all aspectsof intranet and knowledge management infrastructure
allowingglobal communitiesto leverage documents, threaded discussions, proposals, and presentations.
 Global Productivity: Implemented CRMsolution for salesand customer services supportingcross-sellingto global
clientsand outfitted executive management team with 24x7 Blackberryaccess to crucial information.
 Financial System Integration: Configured and maintained Oracle Financials/HRISfor companyERP system.
FIDELITYINVESTMENTS Boston, MA 1994-1999
DIRECTOR OF SYSTEMS
Led 75-member team responsible for enterprise systemsand applicationsfor multi-billion dollar financial services
company supportingDefined Contribution (401K)financial market. Hands-on leader managingCustomer Service Center
(help desk/call center), Release/Change Management, Application Production Support, QualityAssurance, and
Standardsdivisions.
 Client Service: Successfullybuilt effective customer service center usingACD technology to provide high quality
technical and desktop support services. Call center received 9,000 callsper month and delivered 90%service level
with abandon rate below 2%.
 Strategic Growth: Managed ongoing capacity planningto support businessgrowing at 40% annually.
TECHNOLOGY PROFICIENCIES
Protocols: Active Directory.
Operating Systems
/ Software:
XenDesktop 7.6, PVS, UPM, VMWare, XenApp 6.5, Citrix User Profile Manager, Citrix Edgesite,
Microsoft Office.
Hardware: NetScaler, WindowsServer 2008 R2 (64bit), Citrix Receiver, network devices.
EDUCATION AND CERTIFICATION
UNIVERSITY OF NEW HAMPSHIRE, Durham, NH
BACHELOR OF SCIENCE, BUSINESS ADMINISTRATION
CITRIX CERTIFIED VIRTUALIZATION ASSOCIATE
CERTIFIED SECURITY+

3. GARY S. HERCHEK – PAGE 2
CAREER PROGRESSION (CONT.)
TOP SECRET SECURITY CLEARANCE