The document summarizes the professional experience of Gary Borders as a corporate field support manager and tractor asset manager with over 25 years of experience in fleet maintenance management. He has extensive expertise in implementing processes and procedures to improve efficiency, meet operational goals, and ensure regulatory compliance across multiple organizations with large vehicle fleets.

1. GARY BORDERS
3102 Timberlark
Kingwood, TX 77339 gary.borders@airliquide.com 713-791-2645
SUMMARY
Disciplined Corporate Field Support Manager with extensive experience in training and
supporting multiple shops. Accomplished leader with unique ability to combine technical expertise
and project coordination toward meeting operational goals. Skilled in consolidating Operations and
Maintenance organizations, identifying problems proactively, defining solutions, and implementing
new processes and procedures. Expertise in:
 Fleet Maintenance Management
 Asset Management
 Inventory Management
 Procurement and Receiving Processes
 Vendor Management / Relations
 Preventive Maintenance
 Total Tire Maintenance
 Campaigns/TSBs
 Warranty Process and Recovery
 Cost Control System, Implementation
and Sustainability
 Environmental / Safety (D.O.T./OSHA)
Regulations Compliance
 Quality Assurance
PROFESSIONAL EXPERIENCE
AIR LIQUIDE INDUSTRIAL U.S. LP - Houston, TX 2013-Present
Tractor Asset Manager
Supported Air Liquide in United States with 28 shops and 361 Assets.
WASTE MANAGEMENT INC. – Houston, TX 2004-2012
Corporate Field Support Manager
Supported Southern Group in 12 states with 118 shops and 4900 assets. Trouble-shot shops not
meeting standards or underperforming. Trained Fleet Managers, Parts Managers, Supervisors, and
Technicians on all company processes and procedures.
 Rolled out and trained new maintenance program (Fleet Focus/Compass M5) throughout
Southern Group that resulted in increased efficiencies by utilizing planning and scheduling,
tracking technicians time more effectively, identifying road calls, door traffic, driver abuse, and
warranty repairs resulting in significant cost savings and improved customer service.
 Insured Safety/Compliance policies and procedures are in place.
 Insured Pre/Post Trip inspection lane, DVIR process and record retention are in place.
 Monitored and inspected fleet for DOT compliance.
 Monitored and inspected shop facility and tools for OSHA compliance.
 Maintained PM Compliance / Currency at 95% or higher and QCIs (Quality Control Inspections)
after PM completion was conducted on 10% of fleet.
 Implemented Total Tire Maintenance Process assuring tires were checked daily for air pressure,
flats, matched, and changed at 5/32; resulted in lower tire cost by getting maximum tire life and
pulled-in-time to save casing for recapping. Also assured re-torques were done on all tires
installed previous day to prevent wheel off incidents.
 Designed a Shop Tune-up document to measure KPIs (Key Point Indicators) to identify shops
that required training due to not meeting company standards.

2. GARY BORDERS PAGE2
 Set up parts rooms by VMRS Code, set min/max so usage reports could be run daily for
re-stocking. Returned parts to vendor that was not moving for last 9 months. Made sure
non-stock (special order parts) were installed within 14 days.
 Aligned corporate approved vendors with each site and guidelines.
 Trained on managing backlog, campaigns / TSBs and getting them done on time utilizing
vendors or in-house technicians. Met safety compliance per Original Equipment Manufacturer
and got repairs completed at no cost.
 Trained warranty process for Create a Claim (in-house repair) to get money back spent on parts
and labor and Record a Claim (no cost outside repair) to show saved cost for no charge repairs.
 Led Southern Group in rolling out THM (Total Hydraulic Maintenance) process that tracked how
we received, stored and tracked hydraulic oil usage.
 Monitored maintenance on hurricane relief equipment in Emelle, AL, and Atlanta, GA. Made
sure everything from generators, light plants, camping trailers, tractors, trailers, supplies, and
man power was available and ready to go during a hurricane crisis.
 Assisted in BP oil spill clean-up process. Moved 67 roll-off trucks and 500 containers along the
Gulf Coast spreading them out between 6 shops. Captured and tracked daily use of equipment
making sure preventive maintenance and routine repairs were done on time; this lasted for 1 year,
resulting in the company making $600K dollars a day.
FLYING J INC. – Salt Lake City, UT 1999-2004
Corporate Field Support Manager
Supported 14 shops across United States. Wrote and trained on policies and procedures for effective
preventive maintenance process on tractors and trailers.
 Set up inventory to do light maintenance work on tractors and trailers (i.e., lights, belts, hoses,
alternators, brakes, etc.) that generated more work and profit and hiring more Technicians.
 Successfully resolved all customer complaints on warranty or faulty repairs.
 Implemented a quality assurance process which stopped false claims by drivers.
SUN WEST SYSTEMS INC. – Houston, TX 1997-1999
Division Manager
Managed truck and trailer repair facility.
 Established larger facility that resulted in 200% profit increase.
 Developed pricing, aligned contracts, and placed technicians at customer locations.
FLEMING FOODS INC. – Houston, TX 1993-1997
Fleet Maintenance Manager
Maintained fleet of 200 power units and 400 trailers; managed union environment that operated 24/7.
EDUCATION
Technical Institute Certification
Nashville Auto-Diesel College – Nashville, TN