1. Gabriela Velez
5146 Whitman way Apt 112
Carlsbad, CA 92008
HR Department
Dear Hiring Manager:
I am a professional with extraordinary multitasking abilities, strong personal skills, detailed
oriented with projects, always exhibiting excellent communication and customer relations skills.
Through my professional life, I have been to several assignments and still maintaining the career
standards quality in doing all of them. I’m very oriented with strong experience in managing different
aspects of the administrative tasks; scheduling meeting, events, managing calendars, drafting meeting
minutes, strong communication skills with customers and managements.
My approach to my work goes beyond my job description, as I am always looking for ways to
improve efficiency.
With all my qualifications and combined highly motivation, it will be an honor for me to fill this
challenging position. I would welcome the opportunity to discuss in more detail about my career
expertise.
Please feel free to call me at (305) 479-6329 to arrange a meeting.
Thank you for your consideration.
Sincerely,
Gabriela Velez

2. Gabriela Velez
5146 Whitman Way Apt 112 Carlsbad, CA 92008
Cell (305_ 479-6329
Email:Dagarivelez@gmail.com
_________________________________________________________________________
OBJECTIVE: To apply my customer service skills and general working experience in a dynamic and innovative
organization.
EDUCATION: Miami Dade College, Miami, FL
Aug 2010 – Present
Social Science Major
South Miami Senior High School, Miami, FL
August 2006 - June 2010
Graduated Magna Cum Laude
EXPERIENCE:
 UPS Store – Carlsbad, CA
August 2016 – Present
Customer Service Representative
Pack / Ship packages for customers
International shipping
SDG&E ID verification
Mail sorting
Customer Service
Cashier
End of Day Procedures
 Community Smiles – Miami, FL
March 2016 – August 2016
Patient Coordinator / Manager’s Assistant
Scheduling patient appointments
Call patients to remind them of their appointments
Answering / Directing phone calls
Filing
Ordering / Stocking all office supplies
Coordinating Dental Education events for children monthly
Checking In/Out patients
Collecting payments
Record keeping of the clinic utilization
Organizing Doctors’ utilization folders
Attend to any tasks needed to be done for Clinic Manager and Program Director
End of Day procedures
 Wells Fargo Bank – Miami, FL
February 2014 – March 2015
Teller
Attend to all customer needs
Complete all money transactions
Sell Bank Products to improve customer accounts
Print all end of the day reports
Balance the vault daily
Perform all opening and closing procedures
 Allied Mobile X-ray & Ultrasound – Miami, FL
March 2011 – November 2013
Manager’s Assistant
Schedule upcoming exams for bone densities
Contact insurance companies for authorization numbers
In charge of invoicing and collecting records for attorneys
Organizing and updating all employee and doctor folders

3. Attend to all customer needs
In charge of stocking organization of office supplies
Collecting and keeping record of payments
Answer phone calls & dispatching calls to the techs
Keep record of the company’s utilization monthly
 Swensen’s Ice Cream & Restaurant - Miami, FL
Feb. 2010 - Jan. 2011
Hostess
Attended to all customer needs
In charge of cash register
Prepared outgoing meals
 Dagari Industrial Motors, Inc. Miami, FL
Oct. 2009 - Jan. 2011
Secretary
Secretary work
Answering phones & taking messages
Stocking
Invoicing & receiving
Collecting payments
 Ibiley School Uniforms, Miami, FL
July 2009-Aug. 2009
Seasonal
Hostess
Sales Associate
Attended all customer needs
In charge of stocking organization
 1909 Café, Miami, FL
March 2008-Aug. 2009
Hostess/Cashier
Attended all customer needs
Food Preparation
Answered phone calls
In charge of cash register
ACHIEVEMENTS:
 2010 Magna Cum Laude
 2009-2010 Class Vice President of South Miami Senior High
 2008-2009 Class President of South Miami Senior High
 2007-2008 Class President of south Miami Senior High
 2006-2007 Class Vice President of South Miami Senior high
 2006-2010 Accepted into South Miami’s Magnet Photography Program
SKILLS:
 Speak and read in Spanish
 Computer skills in Microsoft Word, Excel, and PowerPoint
 BLS CPR certified
REFERENCES:
1. Ana Kalias
Clinic Manager, Community Smiles
750 NW 20 Street
Miami, FL 33127
305-363-2222

4. 2. Celia Frank
Front Desk Manager, Community Smiles
750 NW 20 Street
Miami, FL 33127
305-363-2222
3. Samantha Martinez
Service Manager, Wells Fargo
8550 SW 24 Street
Miami, FL 33155
305-221-3657
954-806-8740
4. Elizabeth Serpa
Manager, Allied Mobile X-ray
8360 W Flagler Street, suite 207
Miami, FL 33144
786-262-5830
5. Janel Vega
Registration Supervisor, Allied Mobile X-ray
8360 W Flagler Street, suite 207
Miami, FL 33144
786-493-2435
6. Olga Machado
Company President, Dagari Industrial Motors,Inc.
7886 SW 9 Terr
Miami, FL 33144
305-243-9811
786-512-1157
7. Cassandra Hansen
Waitress/Hostess,Swensen’s Ice Cream & Restaurant
1586 S Dixie Hwy
Coral Gables, FL 33146
305- 661-7658
305-904-3787