Gabriel Lara
1 SlideShare
Personal Information
Unternehmen/Arbeitsplatz
San Antonio, Texas Area United States
Beruf
KCI Technical Customer Support Representative III
Webseite
http://mastertrain.8m.com/
Info
SUMMARY Consistently provided call related technical support for internal and external customers specific to KCI products. Successfully answering and assisting with problem calls. Accurately collecting and entering required data into Advantage Center systems (HERO and GENESIS). Performed functions of a Product Knowledge Expert while assisting with internal training and development programs. Performing dispatching function in support of service organization by effectively routing customer appointments (work orders) within designated time frames. TYPICAL DUTIES I have become a subject matter expert (SME) on VAC Therapy devices; Trouble shooting products, providing technical expertise, qual...
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making sense of the data building a simulation program medical simulation t simulation data evaluation and reports attracts competent clinicians simulation data storm hospital eliminate latent sa boosting student competency nursing standardized p using simulation management to help with multidisc lowering risk technology embracing simulation
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Master train slide show

Vor 9 Jahren • 205 Aufrufe
Personal Information
Unternehmen/Arbeitsplatz
San Antonio, Texas Area United States
Beruf
KCI Technical Customer Support Representative III
Webseite
http://mastertrain.8m.com/
Info
SUMMARY Consistently provided call related technical support for internal and external customers specific to KCI products. Successfully answering and assisting with problem calls. Accurately collecting and entering required data into Advantage Center systems (HERO and GENESIS). Performed functions of a Product Knowledge Expert while assisting with internal training and development programs. Performing dispatching function in support of service organization by effectively routing customer appointments (work orders) within designated time frames. TYPICAL DUTIES I have become a subject matter expert (SME) on VAC Therapy devices; Trouble shooting products, providing technical expertise, qual...
Tags
making sense of the data building a simulation program medical simulation t simulation data evaluation and reports attracts competent clinicians simulation data storm hospital eliminate latent sa boosting student competency nursing standardized p using simulation management to help with multidisc lowering risk technology embracing simulation
Mehr anzeigen