Migrating to the cloud and how to choose a reliable provider

1. Migrating to the cloud and how
to choose a reliable provider
Presented by
iMatrix ICT Group
iMatrix ICT Group - Visionary Innovative Solutions

2. Cloud services: the solution of choice
for businesses like you
iMatrix ICT Group - Visionary Innovative Solutions

3. Why is the cloud so appealing?
Reduce Capital Free Up Important Peace of Mind
Expenditures Resources •Datacenters, networking, and
•New •Administration, maintenance, backups can be overwhelming
hardware, software, periphera upgrades and implementation for the average SMB to
ls and the never-ending are costly and time- manage. With hosted
upgrade pressures are consuming. Give time back Exchange solutions, SMBs can
eliminated with hosted with hosted solutions. focus on the most important
solutions goal – growing their business.
iMatrix ICT Group - Visionary Innovative Solutions

4. The real litmus test for hosted
Exchange providers
Infrastructure Migration
Control Support
iMatrix ICT Group - Visionary Innovative Solutions

5. Infrastructure
I am
here How far does my data
• Datacenters have to travel?
Datacenter
X
o Proximity to your users
o Quantity
What if their data
• “The Plumbing” center goes down? My data is
o Telco and vendor quality here
o Performance and reliability
• Data Replication
How much downtime
o Real-time replication could my CEO tolerate?
o Rapid restore
Uptime Maximum Downtime
Guarantee Allowed per Year
• Uptime SLAs
o Clearly defined, enforceable 99.9% 9 hours
o Granular (e.g. mailbox level) 99.999% 6 minutes
iMatrix ICT Group - Visionary Innovative Solutions

6. Migration
• Ease of Migration: When does my CEO’s
o Cost email go live?
o Time and resources
required
o Support provided …
• Access to Innovation: User 1 User n
o Lead time to offer
latest app versions How long will I have
o Timely upgrades and to wait to get
Exchange 2010?
maintenance
iMatrix ICT Group - Visionary Innovative Solutions

7. Control
• Administrator visibility
How easily How many How much
o On-premise caliber can I wipe a passwords control will I
lost will I have to retain?
o Single point of control Blackberry? keep track
for all hosted apps of?
o Single sign-on
• Compliance
o SAS-70 Type I or II
Audits
o PCI for secure credit
card payments
iMatrix ICT Group - Visionary Innovative Solutions

8. Support
• Expertise
How likely am I
o Support staff certifications to get an
o Application-specific knowledge ‘expert’ when I
need one?
• Responsiveness
o Average support call wait time
o Support window
I’m putting my
o Email and phone access
career on the line
– can they
deliver?
iMatrix ICT Group - Visionary Innovative Solutions

9. How iMatrix ICT Group compares
• Premium architecture:
• 99.999% uptime
• Regular backups and real-time replication
Infrastructure
• Seven tier-4 datacenters (6 US, 1 UK, 1AU)
• EMC, Dell, Cisco HW
• Ensures email’s fastest possible roundtrip
• We made migration easy:
Migration • Active Directory data imports < 1 hr
• Includes each user’s entire mailbox, calendar, task and contacts
• End-user Control Panel:
• On-premise control
Control • Easy to delegate admin tasks
• Sync on-premise and iMatrix ICT apps
• Access the latest apps (e.g. Exchange 2010)
• Support/Services:
Support • 24x7 Email Premium support
• Basic, Advanced and Premium services support
iMatrix ICT Group - Visionary Innovative Solutions

10. Our offering
A large selection of
services making
iMatrix ICT Group
a one-stop-shop
for cloud-based
services.
iMatrix ICT Group - Visionary Innovative Solutions

11. About iMatrix ICT Group
Our Claim to Fame:
• Key technology capabilities using Exchange Online, SharePoint Online,
Lync Online, and Office Web applications to small and medium-sized
enterprises.
• Ready solutions enable small and medium-sized enterprises to stand
out from the competition by accomplish more, faster, and reach new
levels of productivity, mobility and security, that can concentrate
100% on developing their own business.
• Elite plans are offered for a low monthly fee – delivered to you as a
turnkey solution, ready to go from the start.
Our Company:
• Offers Hosted Exchange 2010 backed by a 100 percent data
guarantee and a 99.999 percent uptime SLA so your data is always
secure.
• A secure and professional alternative for instant messaging and
unified communications.
• Offer SharePoint solutions that you can share
documents, calendars, contacts, links, ideas and more, without
wasting time exchanging inefficient emails.
iMatrix ICT Group - Visionary Innovative Solutions

12. For more information, visit www.iMatrixICT.com.au
Thank you.
iMatrix ICT Group - Visionary Innovative Solutions