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GDSGOV.UK Verify
Growing a market for
identity services
4 September 2015
@janethughes
GDS
GDS
We’ve published a video explaining
how the service works
GDS
GDS
Or you can try it with these services:
Check or update your company car tax (HMRC)
Do your self assessment online (HMRC) (trial)
Claim rural payments (Defra)
Claim for redundancy and monies owed (BIS)
Claim a tax refund (HMRC)
Help friends or family with their tax (HMRC)
View / share your driving licence
GDS
GDS
We’re aiming to create and grow a new
market for identity services
GDS
GDS
GDS
Why?
GDS
GDS
Why?
How?
GDS
GDS
Why?
How?
So what?
GDS
GDS
Why?
How?
So what?
GDS
GDS
A market-based approach is better for:
user choice
user privacy
rapidly developing threats & markets
meeting wider needs - public & private
GDS
GDS
A market-based approach is better for:
user choice
user privacy
rapidly developing threats & markets
meeting wider needs - public & private
GDS
GDS
GDSGDS
New providers coming soon:
Barclays
Paypal
GB group
Morpho
Royal Mail
GDS
GDS
A market-based approach is better for:
user choice
user privacy
rapidly developing threats & markets
meeting wider needs - public & private
GDS
GDS
A market-based approach is better for:
user choice
user privacy
rapidly developing threats & markets
meeting wider needs - public & private
GDS
GDSGDS
GDSGDS
Wardley map
visible
not
visible
genesis custom built product utility
valuechain
evolution
GDSGDS
Wardley map
genesis custom built product utility
valuechain
evolution
visible
not
visible
GDSGDS
Wardley map
genesis custom built product utility
valuechain
evolution
visible
not
visible
GDSGDS
Wardley map
genesis custom built product utility
valuechain
evolution
visible
not
visible
GDSGDS
Wardley map of GOV.UK Verify - October 2014
genesis custom built product utility
Mobile & tablet 2FA
user enters evidence
validate evidence
(CRAFs, DCS)
fraud checks
activity history
(CRAFs)
KBV questions (CRAs)
valuechain
evolution
visible
not
visible
GDSGDS
genesis custom built product utility
Mobile & tablet 2FA
validate evidence
(CRAFs, DCS, AVS/
CVV)
activity history
(CRAFs)
KBV questions (CRAFs)
fraud checks
photo comparison
validate
evidence
(MNOs, banks)
scanning app
activity history
(MNOs, banks)
?
valuechain
evolution
Wardley map of GOV.UK Verify - August 2015
visible
not
visible
user enters evidence
GDSGDS
genesis custom built product utility
Mobile & tablet 2FA
activity history
(CRAFs)
KBV questions (CRAFs)
fraud checks
photo comparison
validate
evidence -
MNOs, banks
scanning app
activity history
(MNOs, banks)
?
?
?
?
?
?
valuechain
evolution
Wardley map of GOV.UK Verify - what next?
visible
not
visible
user enters evidence
validate evidence
(CRAFs, DCS, AVS/
CVV)
GDS
A market-based approach is better for:
user choice
user privacy
rapidly developing threats & markets
meeting wider needs - public & private
GDS
GDS
The cost of identity services in the UK
has been estimated at £3.3bn
GDS
GDS
The cost of identity services in the UK
has been estimated at £3.3bn
Federated approaches like GOV.UK
Verify could reduce these costs by 90%
(source: https://www.ctrl-shift.co.uk/news/2014/06/09/the-economics-of-identity/)
GDS
GDS
In 2014:
41% of all fraud was identity fraud
84% of identity fraud was online
(Source: CIFAS)
GDS
GDS
Why?
How?
So what?
GDS
GDS
We’re stimulating the market
GDS
GDS
We’re stimulating the market
Setting standards
Aggregating demand
Managing the commercial framework
Supporting OIX projects
GDS
GDS
We’re stimulating the market
Setting standards
Aggregating demand
Managing the commercial framework
Supporting OIX projects
GDS
GDSGDS
GDS
We’re stimulating the market
Setting standards
Aggregating demand
Managing the commercial framework
Supporting OIX projects
GDS
GDS
So far in our public beta:
275k verified identities
700k log-ins
13 government services
GDS
GDS
By April 2016:
from beta to live
30 government services
5 more certified companies
90% demographic coverage
GDS
GDS
We’re stimulating the market
Setting standards
Aggregating demand
Managing the commercial framework
Supporting OIX projects
GDS
GDS
We’re stimulating the market
Setting standards
Aggregating demand
Managing the commercial framework
Supporting OIX projects
GDS
GDSGDS
genesis custom built product utility
Mobile & tablet 2FA
activity history
(CRAFs)
KBV questions (CRAFs)
fraud checks
validate
evidence -
MNOs, banks
scanning app
activity history
(MNOs, banks)
?
?
?
?
?
?
valuechain
evolution
Wardley map of GOV.UK Verify - what next?
visible
not
visible
user enters evidence
validate evidence
(CRAFs, DCS, AVS/
CVV)
Photo comparison
GDSGDS
genesis custom built product utility
Mobile & tablet 2FA
activity history
(CRAFs)
KBV questions (CRAFs)
fraud checks
Photo comparison
validate
evidence -
MNOs, banks
scanning app
activity history
(MNOs, banks)
?
?
?
?
?
?
valuechain
evolution
Wardley map of GOV.UK Verify - what next?
visible
not
visible
user enters evidence
validate evidence
(CRAFs, DCS, AVS/
CVV)
GDS
We’re stimulating the market
Setting standards
Aggregating demand
Managing the commercial framework
Supporting OIX projects
GDS
GDS
Why?
How?
So what?
GDS
GDSGDS
genesis custom built product utility
Mobile & tablet 2FA
validate
evidence
(CRAFs, DCS)
activity history
(CRAFs)
KBV questions (CRAFs)
fraud checks
passport app
validate
evidence -
MNOs, banks
scanning app
activity history
(MNOs, banks)
?
?
?
?
?
?
valuechain
evolution
visible
not
visible
user enters evidence
GDSGDS
GDSGOV.UK Verify
Growing a market for
identity services
4 September 2015
@janethughes

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Growing a market for identity services - Janet Hughes

  • 1. GDSGOV.UK Verify Growing a market for identity services 4 September 2015 @janethughes
  • 2. GDS
  • 3. GDS We’ve published a video explaining how the service works GDS
  • 4. GDS Or you can try it with these services: Check or update your company car tax (HMRC) Do your self assessment online (HMRC) (trial) Claim rural payments (Defra) Claim for redundancy and monies owed (BIS) Claim a tax refund (HMRC) Help friends or family with their tax (HMRC) View / share your driving licence GDS
  • 5. GDS We’re aiming to create and grow a new market for identity services GDS
  • 6. GDS
  • 11. GDS A market-based approach is better for: user choice user privacy rapidly developing threats & markets meeting wider needs - public & private GDS
  • 12. GDS A market-based approach is better for: user choice user privacy rapidly developing threats & markets meeting wider needs - public & private GDS
  • 13. GDS
  • 14. GDSGDS New providers coming soon: Barclays Paypal GB group Morpho Royal Mail GDS
  • 15. GDS A market-based approach is better for: user choice user privacy rapidly developing threats & markets meeting wider needs - public & private GDS
  • 16.
  • 17. GDS A market-based approach is better for: user choice user privacy rapidly developing threats & markets meeting wider needs - public & private GDS
  • 19. GDSGDS Wardley map visible not visible genesis custom built product utility valuechain evolution
  • 20. GDSGDS Wardley map genesis custom built product utility valuechain evolution visible not visible
  • 21. GDSGDS Wardley map genesis custom built product utility valuechain evolution visible not visible
  • 22. GDSGDS Wardley map genesis custom built product utility valuechain evolution visible not visible
  • 23. GDSGDS Wardley map of GOV.UK Verify - October 2014 genesis custom built product utility Mobile & tablet 2FA user enters evidence validate evidence (CRAFs, DCS) fraud checks activity history (CRAFs) KBV questions (CRAs) valuechain evolution visible not visible
  • 24. GDSGDS genesis custom built product utility Mobile & tablet 2FA validate evidence (CRAFs, DCS, AVS/ CVV) activity history (CRAFs) KBV questions (CRAFs) fraud checks photo comparison validate evidence (MNOs, banks) scanning app activity history (MNOs, banks) ? valuechain evolution Wardley map of GOV.UK Verify - August 2015 visible not visible user enters evidence
  • 25. GDSGDS genesis custom built product utility Mobile & tablet 2FA activity history (CRAFs) KBV questions (CRAFs) fraud checks photo comparison validate evidence - MNOs, banks scanning app activity history (MNOs, banks) ? ? ? ? ? ? valuechain evolution Wardley map of GOV.UK Verify - what next? visible not visible user enters evidence validate evidence (CRAFs, DCS, AVS/ CVV)
  • 26. GDS A market-based approach is better for: user choice user privacy rapidly developing threats & markets meeting wider needs - public & private GDS
  • 27. GDS The cost of identity services in the UK has been estimated at £3.3bn GDS
  • 28. GDS The cost of identity services in the UK has been estimated at £3.3bn Federated approaches like GOV.UK Verify could reduce these costs by 90% (source: https://www.ctrl-shift.co.uk/news/2014/06/09/the-economics-of-identity/) GDS
  • 29. GDS In 2014: 41% of all fraud was identity fraud 84% of identity fraud was online (Source: CIFAS) GDS
  • 32. GDS We’re stimulating the market Setting standards Aggregating demand Managing the commercial framework Supporting OIX projects GDS
  • 33. GDS We’re stimulating the market Setting standards Aggregating demand Managing the commercial framework Supporting OIX projects GDS
  • 35. GDS We’re stimulating the market Setting standards Aggregating demand Managing the commercial framework Supporting OIX projects GDS
  • 36. GDS So far in our public beta: 275k verified identities 700k log-ins 13 government services GDS
  • 37. GDS By April 2016: from beta to live 30 government services 5 more certified companies 90% demographic coverage GDS
  • 38. GDS We’re stimulating the market Setting standards Aggregating demand Managing the commercial framework Supporting OIX projects GDS
  • 39. GDS We’re stimulating the market Setting standards Aggregating demand Managing the commercial framework Supporting OIX projects GDS
  • 40. GDSGDS genesis custom built product utility Mobile & tablet 2FA activity history (CRAFs) KBV questions (CRAFs) fraud checks validate evidence - MNOs, banks scanning app activity history (MNOs, banks) ? ? ? ? ? ? valuechain evolution Wardley map of GOV.UK Verify - what next? visible not visible user enters evidence validate evidence (CRAFs, DCS, AVS/ CVV) Photo comparison
  • 41. GDSGDS genesis custom built product utility Mobile & tablet 2FA activity history (CRAFs) KBV questions (CRAFs) fraud checks Photo comparison validate evidence - MNOs, banks scanning app activity history (MNOs, banks) ? ? ? ? ? ? valuechain evolution Wardley map of GOV.UK Verify - what next? visible not visible user enters evidence validate evidence (CRAFs, DCS, AVS/ CVV)
  • 42. GDS We’re stimulating the market Setting standards Aggregating demand Managing the commercial framework Supporting OIX projects GDS
  • 44. GDSGDS genesis custom built product utility Mobile & tablet 2FA validate evidence (CRAFs, DCS) activity history (CRAFs) KBV questions (CRAFs) fraud checks passport app validate evidence - MNOs, banks scanning app activity history (MNOs, banks) ? ? ? ? ? ? valuechain evolution visible not visible user enters evidence
  • 46. GDSGOV.UK Verify Growing a market for identity services 4 September 2015 @janethughes