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Facebook Advertising:
The Why and How
Agenda:
How to leverage Facebook ads to
achieve your business goals
Measure, report & learn from data
that matters
Case study: Facebook pays off for
small business
Sound Familiar?
Users aged
25-34
‘Likes’
every day
4.5 Billion
29.7%
New profiles
every minute
People logged
in daily
890 million
300
Facebook Dominates Social Universe
$$ Doubled YoY
(November 2014)
ROI
Facebook Ads: By The Numbers
accuracy on
targeting efforts94%
Facebook has
Hours spent on Facebook
each month
6:35
Facebook visits coming
from mobile
8.25%
Where do small
businesses fit in?
Social Media Influences Purchase
Decisions
Social drives
roughly equal
amounts of online
and in-store sales.
Source: Vision Critical 2013 and IBM Survey 2014
of social media users have purchased
a product after sharing or liking on
Facebook, Pinterest or Twitter43%
Facebook is more than
just a “like” machine
How to leverage
Facebook ads to achieve
your business goals
1: Optimize Your Business Page
Logo (180x180 pixels)
Cover
Image
Company-centric (851x315
pixels)
About
Section
Be descriptive. Excite people. Compel
them to visit your website, call or walk
inside.
Profile
Picture
• Add fun to the experience with quizzes,
contests, photos and videos
• Invite your audience to share their personal
stories
• Curate outside content and news
• Monitor trending posts and hashtags
• Stay true to your brand identity, products you
sell, stories you tell and experiences you
build every day
Mix Up Content To Keep It Fresh & Fun
of Facebook “shares”
Happen on Saturday40%
To Do List:
Never stop optimizing
Stay brand focused with Profile
picture and Cover image
Be descriptive in About section to
compel offline actions
Experiment with different types of
content
Respond directly and in a timely
manner
Identify goals you want to achieve
• More website traffic?
• More phone calls?
• More leads?
• More in-store sales?
• More positive reviews?
• More direct dialogue with Facebook users?
Think strategically, not tactically
It’s not just about deploying ads, but about
targeting them to the right people at the right
times and places
2: Define Your Goals
To Do List:
Set specific goals
Always be customer-centric
Start slowly but surely, then expand
Analyze data for historical patterns
Be realistic with expectations
Build a trust-based rapport with your
marketing provider
Don’t let intentions – or lack of
intentions – hold you back.
• Target the right audience –
moms, families
• Stay true to Facebook users
social tendencies
• People are more likely to click if
an incentive offers at least 30%
off
3: Make Ads Worthwhile and
Relevant Enough To Act
To Do List:
Identify all of your audience
segments
Create a compelling Offer for desired
audience
Test multiple variations for optimal ROI
Establish system for tracking results
Train staff to review, measure and
report on data regularly
4: Make Every Visual Count
Title
Description
Image
Expiration Date
Claim Limit
To Do List:
Make call-to-action in Title section fit
into 25 character limit
Describe offers well enough in just 90
characters
Pick the right image (1200 x 628 pixels)
and use less than 20% text
Set expiration date
Claim limit set
Limit terms and conditions copy to 900
characters
Gender
Languages
Location
Age
Interests
Behaviors
Connections
5: Target The Right Audience
To Do List:
Tailor your offer based on users’
location
Reach your target demographic (age)
Think about gender
Use the appropriate language
Personalize to users’ interests
Take into account past online
behaviors
Look at your connections – fans vs.
non-fans
6: Set Your Budget Accordingly
Budget
Schedule
Optimize For
Pricing
To Do List:
Set your budget, by day or lifetime
Schedule start and end dates
Optimize for the right objective
Confirm pricing
Focus on compelling users to act,
rather than spraying-and-praying
7:Test & Learn To Drive Optimal ROI
Try our new chocolate ice cream and get 50% off your entire offer.
Ice Cream Store
Try our new chocolate ice cream and get 50% off your entire offer.
Ice Cream Store
A B
To Do List:
Increase or decrease your budget
** For accurate testing only change up one variable at a time **
Adjust your bidding type
Refine your audience
Narrow or expand your location
Change up your visual
Measure, Report
& Learn From
Data That Matters
Metrics: Measure What Matters
• Track conversions
(contest signups,
ecommerce, etc.)
• Measure for online
and offline success
Case study: Facebook pays
off for small business
Challenge:
Boost post-holiday sales
Strategy:
Target and incentivize Facebook users to
redeem promotional offer and buy in-
store
Outcome:
• 257 Offers Claimed
• 60 In-Store Redemptions
• $5,500 Net Store Sales
• 1,100% Increased ROI
Personalized Ads Amplify Seasonal Sales
Thank You!

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Facebook advertising the why and how

  • 2. Agenda: How to leverage Facebook ads to achieve your business goals Measure, report & learn from data that matters Case study: Facebook pays off for small business
  • 4. Users aged 25-34 ‘Likes’ every day 4.5 Billion 29.7% New profiles every minute People logged in daily 890 million 300 Facebook Dominates Social Universe
  • 5. $$ Doubled YoY (November 2014) ROI Facebook Ads: By The Numbers accuracy on targeting efforts94% Facebook has Hours spent on Facebook each month 6:35 Facebook visits coming from mobile 8.25%
  • 7. Social Media Influences Purchase Decisions Social drives roughly equal amounts of online and in-store sales. Source: Vision Critical 2013 and IBM Survey 2014 of social media users have purchased a product after sharing or liking on Facebook, Pinterest or Twitter43%
  • 8. Facebook is more than just a “like” machine
  • 9. How to leverage Facebook ads to achieve your business goals
  • 10. 1: Optimize Your Business Page Logo (180x180 pixels) Cover Image Company-centric (851x315 pixels) About Section Be descriptive. Excite people. Compel them to visit your website, call or walk inside. Profile Picture
  • 11. • Add fun to the experience with quizzes, contests, photos and videos • Invite your audience to share their personal stories • Curate outside content and news • Monitor trending posts and hashtags • Stay true to your brand identity, products you sell, stories you tell and experiences you build every day Mix Up Content To Keep It Fresh & Fun of Facebook “shares” Happen on Saturday40%
  • 12. To Do List: Never stop optimizing Stay brand focused with Profile picture and Cover image Be descriptive in About section to compel offline actions Experiment with different types of content Respond directly and in a timely manner
  • 13. Identify goals you want to achieve • More website traffic? • More phone calls? • More leads? • More in-store sales? • More positive reviews? • More direct dialogue with Facebook users? Think strategically, not tactically It’s not just about deploying ads, but about targeting them to the right people at the right times and places 2: Define Your Goals
  • 14. To Do List: Set specific goals Always be customer-centric Start slowly but surely, then expand Analyze data for historical patterns Be realistic with expectations Build a trust-based rapport with your marketing provider
  • 15. Don’t let intentions – or lack of intentions – hold you back. • Target the right audience – moms, families • Stay true to Facebook users social tendencies • People are more likely to click if an incentive offers at least 30% off 3: Make Ads Worthwhile and Relevant Enough To Act
  • 16. To Do List: Identify all of your audience segments Create a compelling Offer for desired audience Test multiple variations for optimal ROI Establish system for tracking results Train staff to review, measure and report on data regularly
  • 17. 4: Make Every Visual Count Title Description Image Expiration Date Claim Limit
  • 18. To Do List: Make call-to-action in Title section fit into 25 character limit Describe offers well enough in just 90 characters Pick the right image (1200 x 628 pixels) and use less than 20% text Set expiration date Claim limit set Limit terms and conditions copy to 900 characters
  • 20. To Do List: Tailor your offer based on users’ location Reach your target demographic (age) Think about gender Use the appropriate language Personalize to users’ interests Take into account past online behaviors Look at your connections – fans vs. non-fans
  • 21. 6: Set Your Budget Accordingly Budget Schedule Optimize For Pricing
  • 22. To Do List: Set your budget, by day or lifetime Schedule start and end dates Optimize for the right objective Confirm pricing
  • 23. Focus on compelling users to act, rather than spraying-and-praying 7:Test & Learn To Drive Optimal ROI Try our new chocolate ice cream and get 50% off your entire offer. Ice Cream Store Try our new chocolate ice cream and get 50% off your entire offer. Ice Cream Store A B
  • 24. To Do List: Increase or decrease your budget ** For accurate testing only change up one variable at a time ** Adjust your bidding type Refine your audience Narrow or expand your location Change up your visual
  • 25. Measure, Report & Learn From Data That Matters
  • 26. Metrics: Measure What Matters • Track conversions (contest signups, ecommerce, etc.) • Measure for online and offline success
  • 27. Case study: Facebook pays off for small business
  • 28. Challenge: Boost post-holiday sales Strategy: Target and incentivize Facebook users to redeem promotional offer and buy in- store Outcome: • 257 Offers Claimed • 60 In-Store Redemptions • $5,500 Net Store Sales • 1,100% Increased ROI Personalized Ads Amplify Seasonal Sales

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