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Market Intelligence for
         Latin America
           Webinar presentation
              October 08, 2009




                                  www.globalintelligence.com
Webinar Content Outline
This document contains excerpts from GIA’s “Market Intelligence
for Latin America” White Paper. For the free white paper, please
visit www.globalintelligence.com or email
info@globalintelligence.com.

•  Introduction and background
    !    Market Intelligence in Latin America
    !    Overview
    !    Regional Highlights
    !    Challenges
•  MI Solutions
•  Case Examples (not included here)
•  Conclusions (not included here)

                                                www.globalintelligence.com - page 2
Regional Overview




                    www.globalintelligence.com - page 3
Introduction to Market Intelligence in Latin
America
•  A region of US$ 4.5 Trillion

•  Approximately 6% of Global GDP

•  Largest Economies:
     !  Brazil: US$1.6tri
     !  Mexico: US$ 1.1tri
     !  Argentina: US$ 339 bln


•  Highest Growth Economies (2008):
     !  Peru: 9.2%
     !  Uruguay: 8.9%
                                 Brazil and Mexico
     !  Panama: 8.3%                respresent > 60%
                                    of the region’s
                                    GDP


                                                       www.globalintelligence.com - page 4
Mexico, Central America & Caribbean
•  Defining the Region




                               www.globalintelligence.com - page 5
Economic landscape in Mexico, Central
America & Caribbean
•  Economy of 1.45 trillion
    !  75% represented by Mexico
•  Combined population of 190 million
    !  110 million in Mexico
•  Importance of Mexico
    !  Dependence on exports and US
•  Puerto Rico, Panama, and Costa
   Rica lead the way with
   infrastructure developments and
   GDP per capita
•  NAFTA and Caribbean Agreements
•  Important sectors: Agriculture &
   Tourism


                                        www.globalintelligence.com - page 6
Mexico, Central America &
Caribbean business landscape

•    A unique strategic geographical, cultural and economic positioning
•    An area of increasingly opened markets
•    An area of disparities from region to region
•    A high performance place for foreign direct investments (FDI):
      !    Competitive educational environment
      !    Logistics, Infrastructure and Telecommunications investments
      !    Foreign investment incentives
      !    Dynamic internal markets
      !    Numerous opportunities




                                                                  www.globalintelligence.com - page 7
Challenges in doing business
in Mexico, CA & Caribbean

•  Independent and specific countries requiring specific approaches

•  Limited amount of trustable secondary sources information

•  Hard to find information. Local primary sources are a must.

•  Bureaucratic culture, powerful administration, centralized decisions

•  Fast moving environments




                                                          www.globalintelligence.com - page 8
South America




                •    Defining the Region




                     www.globalintelligence.com - page 9
Economic landscape in South America

•  Economy of $2.93 trillion
    !  54% represented by Brazil
•  Combined population of 394 million
    !  190 million in Brazil
•  Brazil´s internal market serves as
   cushion to crisis resistance
•  Peru growing at 9.2% per year!
•  Argentina recovering and holds
   region most qualified workforce
•  Brazil in the spotlight with 2014
   world cup, and Rio 2016 Olympics




                                        www.globalintelligence.com - page 10
South America
Business landscape
•  Composed of three main regional Hubs
    !  Andean Region
    !  Southern Cone
    !  Brazil
•  An area of increasingly opened markets
    !  Momentary exceptions are Venezuela
       and Bolivia
•  A high performance place for foreign
   direct investments (FDI):
    !  Countries with growing internal markets;
       growing consumer base
    !  Logistics, Infrastructure and
       Telecommunications investments
    !  Foreign investment incentives
    !  Dynamic internal markets

                                                  www.globalintelligence.com - page 11
Challenges in doing business in South America

•  Lack of quality information in most
   industries in most South American
   countries

•  The importance of networks of
   people

•  Diversity within the region and
   within countries:
    !    Country specific challenges
    !    Logistics: distances & terrain
    !    Income Disparity
    !    Complicated Regulatory processes



                                            www.globalintelligence.com - page 12
Market Intelligence Challenges in
Latin America




                         www.globalintelligence.com
Intelligence challenges in Latin America:
Fundamentals
    Each of the 34 countries within the region is unique and one country barely knows
    the other. It is a huge mistake to look at the region as one and presume that the
    behavior in one country resembles that of its neighbor.

    Socioeconomic levels, purchase power parity, unemployment rates, and other
    population measuring tools are incomparable to those of developed countries and
    must be adapted to local conditions and climates.

    Unreported black / grey market factors must be estimated when calculating market
    size. The impact of contraband products, copies and clones must be taken into
    consideration within short-, medium-, and long-term sales objectives.

    Reported growth rates (usually in US$) must be taken into consideration foreign
    exchange fluctuations and devaluations.

    Reaching precision in market strategy and positioning can be frustrating, as
    target markets frequently shift in size and demographics as a result of the economic
    dynamics listed above.


                                                                    www.globalintelligence.com - page 14
Intelligence challenges in LatAm:
Cultural factors
•  Government
   Information quality varies from country to country and source to source. Overall,
   government data can be characterized as outdated
•  Press
   With the exception of a handful of world-class players, the press is very often
   equipped with limited research capabilities, especially in 2nd and 3rd tier countries
•  Associations
   Most do not generate market intelligence. There are few exceptions in specific
   industries within specific countries, even so concentrating more on data than
   intelligence
•  Off-the-shelf studies
   Mostly available only on a macro economic or political scale.
•  Websites
   Plenty of rich information in some countries and industries but difficult to differentiate
   credible from non-credible sources


                                                                    www.globalintelligence.com - page 15
Intelligence challenges in LatAm:
Cultural factors
•  Social Disparity/Eliteness
   Accessing business decision makers and high level consumers is difficult, for they
   isolate themselves from the public
•  Skepticism
   Consumer research is often inhibited by fear that criminal motives may be behind
   interviews
•  Lack of trust
   B2B research often breeds mistrust of competitors and competitive intelligence
•  Tax evasion
   Tax evasion still somewhat present in the region, few companies wish to reveal
   financial data
•  Centralized Management
   Changing rapidly in some companies and countries, but centralization of management
   handicaps the information flow amongs middle management
•  Corruption
   Valuable information in some countries is closely guarded by public and private sectors
   and may only be available with “special incentives”          www.globalintelligence.com - page 16
Intelligence challenges in LatAm:
Time factors

•  The absence of secondary data requires increased investment in costlier primary
   research

•  Telephone interviews have limited success so interviews must often be conducted in
   person

•  Decision makers are difficult to access

•  Travel to and from interviews can take 1-2 hours each way

•  Survey techniques usually require very large samples due to socio demographic
   segmentation

•  More and costlier focus groups must be conducted to research the entire market

                                                               www.globalintelligence.com - page 17
Intelligence challenges in LatAm:
Cost factors

•  Telephone costs are much more expensive than in the US or Europe

•  Skilled consultants are as expensive as the US or Europe equivalents

•  Real estate prices are highly inflated

•  Hotel rates can exceed prices in New York or London

•  Travel costs are usually double the US or European rates




                                                         www.globalintelligence.com - page 18
Tackling the challenges

•  Local knowledge, on a country level

•  Cross verification analysis

•  Primary Research

•  Continuous Monitoring

•  Knowledge Management

•  Deeper MI Relationships




                                         www.globalintelligence.com - page 19
Thank You for Your
Attention


These slides are excerpts from            Contact Us
the GIA White Paper: “Market
Intelligence for Latin America”.          For additional information about the
                                          Global Intelligence Alliance and our
                                          services, please send email to
Download the entire White Paper           info@globalintelligence.com or log on
for Free                                  to the GIA website for the contact
                                          information of the GIA company
                                          nearest to you.
The report has been published under the
GIA White Paper series and is available
for free download at
www.globalintelligence.com.




                                                         www.globalintelligence.com
About GIA




            www.globalintelligence.com
GIA is a strategic market Intelligence
  and advisory group

  Global Intelligence Alliance (GIA) was formed in 1995
  when a team of market intelligence specialists,
  management consultants, industry analysts and
  technology experts came together to build a powerful
  suite of customized solutions ranging from outsourced
  market monitoring services and software, to strategic
  analysis and advisory.


  Today, we are the preferred partner for organizations
  seeking to understand, compete and grow in
  international markets. Our industry expertise and
  coverage of over 100 countries enables our customers
  to make better informed decisions worldwide.




                                                                                                                                 www.globalintelligence.com
GIA Industry White Paper 2 / 2010: Native or Web Application? How best to deliver content and services to your audiences over the mobile phone
Access local knowledge in over
100 countries

GIA Group has 12 offices on 4 continents.
Together with affiliated GIA Member
companies, certified GIA Research Partners
and consultants, GIA provides access to
local knowledge in over 100 countries.

All GIA Network companies adhere to GIA’s
Research and Analysis Quality System as
well as the SCIP Code of Ethics.




                                             www.globalintelligence.com - page 23
We understand your business
With a track record of supporting thousands of clients       Industry Practices
around the world, we bring you practical expertise in your   Automotive
                                                             Chemicals
markets, as well as knowledge from our practices covering    Construction & Property Development
11 industries and all the key business functions.            Consumer & Retail
                                                             Energy, Resources & Environment
                                                             Financial Services
                                                             Private Equity
                                                             Logistics & Transportation
                                                             Manufacturing & Industrial
                                                             Pharmaceuticals & Healthcare
                                                             Telecommunication, Technology & Media


                                                             Functional Practices
                                                             World Class Market Intelligence
                                                             MI for Strategic Planning
                                                             MI for Marketing & Sales
                                                             MI for Product & Innovation Management
                                                             MI for Supply Chain Management
                                                             M&A and Partnering




                                                                  www.globalintelligence.com
International              Global Intelligence Alliance Group                           info@globalintelligence.com
Baltic Region              Gateway Baltic                                               baltics@globalintelligence.com
Belgium                    Global Intelligence Alliance Belgium                         belgium@globalintelligence.com
Brazil                     Global Intelligence Alliance Latin America                   brazil@globalintelligence.com
Canada                     Global Intelligence Alliance Canada                          canada@globalintelligence.com
Central & Eastern Europe   EasyLink Business Services                                   cee@globalintelligence.com
China                      Global Intelligence Alliance China                           china@globalintelligence.com
Finland                    Global Intelligence Alliance Finland                         finland@globalintelligence.com
France                     RV Conseil                                                   france@globalintelligence.com
Germany                    Global Intelligence Alliance Germany                         germany@globalintelligence.com
Hong Kong                  Global Intelligence Alliance Hong Kong                       hongkong@globalintelligence.com
India                      Global Intelligence Alliance India                           india@globalintelligence.com
Japan                      McRBC                                                        japan@globalintelligence.com
Netherlands                Global Intelligence Alliance Netherlands                     netherlands@globalintelligence.com
Russia                     ALT R&C.                                                     russia@globalintelligence.com
Singapore                  Global Intelligence Alliance Singapore                       singapore@globalintelligence.com
South Africa               Butterfly Effect Intelligence                                southafrica@globalintelligence.com
Tunisia                    Tunisie RV Conseil                                           tunisia@globalintelligence.com
UK                         Global Intelligence Alliance UK                              uk@globalintelligence.com
United Arab Emirates       GCC Consulting                                               uae@globalintelligence.com
USA East Coast             Global Intelligence Alliance USA East Coast                  usaeast@globalintelligence.com
USA West Coast             I.S.I.S. – Integrated Strategic Information Services, Inc.   usawest@globalintelligence.com




                                                                                           www.globalintelligence.com

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Market Intelligence for Latin America

  • 1. Market Intelligence for Latin America Webinar presentation October 08, 2009 www.globalintelligence.com
  • 2. Webinar Content Outline This document contains excerpts from GIA’s “Market Intelligence for Latin America” White Paper. For the free white paper, please visit www.globalintelligence.com or email info@globalintelligence.com. •  Introduction and background !  Market Intelligence in Latin America !  Overview !  Regional Highlights !  Challenges •  MI Solutions •  Case Examples (not included here) •  Conclusions (not included here) www.globalintelligence.com - page 2
  • 3. Regional Overview www.globalintelligence.com - page 3
  • 4. Introduction to Market Intelligence in Latin America •  A region of US$ 4.5 Trillion •  Approximately 6% of Global GDP •  Largest Economies: !  Brazil: US$1.6tri !  Mexico: US$ 1.1tri !  Argentina: US$ 339 bln •  Highest Growth Economies (2008): !  Peru: 9.2% !  Uruguay: 8.9% Brazil and Mexico !  Panama: 8.3% respresent > 60% of the region’s GDP www.globalintelligence.com - page 4
  • 5. Mexico, Central America & Caribbean •  Defining the Region www.globalintelligence.com - page 5
  • 6. Economic landscape in Mexico, Central America & Caribbean •  Economy of 1.45 trillion !  75% represented by Mexico •  Combined population of 190 million !  110 million in Mexico •  Importance of Mexico !  Dependence on exports and US •  Puerto Rico, Panama, and Costa Rica lead the way with infrastructure developments and GDP per capita •  NAFTA and Caribbean Agreements •  Important sectors: Agriculture & Tourism www.globalintelligence.com - page 6
  • 7. Mexico, Central America & Caribbean business landscape •  A unique strategic geographical, cultural and economic positioning •  An area of increasingly opened markets •  An area of disparities from region to region •  A high performance place for foreign direct investments (FDI): !  Competitive educational environment !  Logistics, Infrastructure and Telecommunications investments !  Foreign investment incentives !  Dynamic internal markets !  Numerous opportunities www.globalintelligence.com - page 7
  • 8. Challenges in doing business in Mexico, CA & Caribbean •  Independent and specific countries requiring specific approaches •  Limited amount of trustable secondary sources information •  Hard to find information. Local primary sources are a must. •  Bureaucratic culture, powerful administration, centralized decisions •  Fast moving environments www.globalintelligence.com - page 8
  • 9. South America •  Defining the Region www.globalintelligence.com - page 9
  • 10. Economic landscape in South America •  Economy of $2.93 trillion !  54% represented by Brazil •  Combined population of 394 million !  190 million in Brazil •  Brazil´s internal market serves as cushion to crisis resistance •  Peru growing at 9.2% per year! •  Argentina recovering and holds region most qualified workforce •  Brazil in the spotlight with 2014 world cup, and Rio 2016 Olympics www.globalintelligence.com - page 10
  • 11. South America Business landscape •  Composed of three main regional Hubs !  Andean Region !  Southern Cone !  Brazil •  An area of increasingly opened markets !  Momentary exceptions are Venezuela and Bolivia •  A high performance place for foreign direct investments (FDI): !  Countries with growing internal markets; growing consumer base !  Logistics, Infrastructure and Telecommunications investments !  Foreign investment incentives !  Dynamic internal markets www.globalintelligence.com - page 11
  • 12. Challenges in doing business in South America •  Lack of quality information in most industries in most South American countries •  The importance of networks of people •  Diversity within the region and within countries: !  Country specific challenges !  Logistics: distances & terrain !  Income Disparity !  Complicated Regulatory processes www.globalintelligence.com - page 12
  • 13. Market Intelligence Challenges in Latin America www.globalintelligence.com
  • 14. Intelligence challenges in Latin America: Fundamentals Each of the 34 countries within the region is unique and one country barely knows the other. It is a huge mistake to look at the region as one and presume that the behavior in one country resembles that of its neighbor. Socioeconomic levels, purchase power parity, unemployment rates, and other population measuring tools are incomparable to those of developed countries and must be adapted to local conditions and climates. Unreported black / grey market factors must be estimated when calculating market size. The impact of contraband products, copies and clones must be taken into consideration within short-, medium-, and long-term sales objectives. Reported growth rates (usually in US$) must be taken into consideration foreign exchange fluctuations and devaluations. Reaching precision in market strategy and positioning can be frustrating, as target markets frequently shift in size and demographics as a result of the economic dynamics listed above. www.globalintelligence.com - page 14
  • 15. Intelligence challenges in LatAm: Cultural factors •  Government Information quality varies from country to country and source to source. Overall, government data can be characterized as outdated •  Press With the exception of a handful of world-class players, the press is very often equipped with limited research capabilities, especially in 2nd and 3rd tier countries •  Associations Most do not generate market intelligence. There are few exceptions in specific industries within specific countries, even so concentrating more on data than intelligence •  Off-the-shelf studies Mostly available only on a macro economic or political scale. •  Websites Plenty of rich information in some countries and industries but difficult to differentiate credible from non-credible sources www.globalintelligence.com - page 15
  • 16. Intelligence challenges in LatAm: Cultural factors •  Social Disparity/Eliteness Accessing business decision makers and high level consumers is difficult, for they isolate themselves from the public •  Skepticism Consumer research is often inhibited by fear that criminal motives may be behind interviews •  Lack of trust B2B research often breeds mistrust of competitors and competitive intelligence •  Tax evasion Tax evasion still somewhat present in the region, few companies wish to reveal financial data •  Centralized Management Changing rapidly in some companies and countries, but centralization of management handicaps the information flow amongs middle management •  Corruption Valuable information in some countries is closely guarded by public and private sectors and may only be available with “special incentives” www.globalintelligence.com - page 16
  • 17. Intelligence challenges in LatAm: Time factors •  The absence of secondary data requires increased investment in costlier primary research •  Telephone interviews have limited success so interviews must often be conducted in person •  Decision makers are difficult to access •  Travel to and from interviews can take 1-2 hours each way •  Survey techniques usually require very large samples due to socio demographic segmentation •  More and costlier focus groups must be conducted to research the entire market www.globalintelligence.com - page 17
  • 18. Intelligence challenges in LatAm: Cost factors •  Telephone costs are much more expensive than in the US or Europe •  Skilled consultants are as expensive as the US or Europe equivalents •  Real estate prices are highly inflated •  Hotel rates can exceed prices in New York or London •  Travel costs are usually double the US or European rates www.globalintelligence.com - page 18
  • 19. Tackling the challenges •  Local knowledge, on a country level •  Cross verification analysis •  Primary Research •  Continuous Monitoring •  Knowledge Management •  Deeper MI Relationships www.globalintelligence.com - page 19
  • 20. Thank You for Your Attention These slides are excerpts from Contact Us the GIA White Paper: “Market Intelligence for Latin America”. For additional information about the Global Intelligence Alliance and our services, please send email to Download the entire White Paper info@globalintelligence.com or log on for Free to the GIA website for the contact information of the GIA company nearest to you. The report has been published under the GIA White Paper series and is available for free download at www.globalintelligence.com. www.globalintelligence.com
  • 21. About GIA www.globalintelligence.com
  • 22. GIA is a strategic market Intelligence and advisory group Global Intelligence Alliance (GIA) was formed in 1995 when a team of market intelligence specialists, management consultants, industry analysts and technology experts came together to build a powerful suite of customized solutions ranging from outsourced market monitoring services and software, to strategic analysis and advisory. Today, we are the preferred partner for organizations seeking to understand, compete and grow in international markets. Our industry expertise and coverage of over 100 countries enables our customers to make better informed decisions worldwide. www.globalintelligence.com GIA Industry White Paper 2 / 2010: Native or Web Application? How best to deliver content and services to your audiences over the mobile phone
  • 23. Access local knowledge in over 100 countries GIA Group has 12 offices on 4 continents. Together with affiliated GIA Member companies, certified GIA Research Partners and consultants, GIA provides access to local knowledge in over 100 countries. All GIA Network companies adhere to GIA’s Research and Analysis Quality System as well as the SCIP Code of Ethics. www.globalintelligence.com - page 23
  • 24. We understand your business With a track record of supporting thousands of clients Industry Practices around the world, we bring you practical expertise in your Automotive Chemicals markets, as well as knowledge from our practices covering Construction & Property Development 11 industries and all the key business functions. Consumer & Retail Energy, Resources & Environment Financial Services Private Equity Logistics & Transportation Manufacturing & Industrial Pharmaceuticals & Healthcare Telecommunication, Technology & Media Functional Practices World Class Market Intelligence MI for Strategic Planning MI for Marketing & Sales MI for Product & Innovation Management MI for Supply Chain Management M&A and Partnering www.globalintelligence.com
  • 25. International Global Intelligence Alliance Group info@globalintelligence.com Baltic Region Gateway Baltic baltics@globalintelligence.com Belgium Global Intelligence Alliance Belgium belgium@globalintelligence.com Brazil Global Intelligence Alliance Latin America brazil@globalintelligence.com Canada Global Intelligence Alliance Canada canada@globalintelligence.com Central & Eastern Europe EasyLink Business Services cee@globalintelligence.com China Global Intelligence Alliance China china@globalintelligence.com Finland Global Intelligence Alliance Finland finland@globalintelligence.com France RV Conseil france@globalintelligence.com Germany Global Intelligence Alliance Germany germany@globalintelligence.com Hong Kong Global Intelligence Alliance Hong Kong hongkong@globalintelligence.com India Global Intelligence Alliance India india@globalintelligence.com Japan McRBC japan@globalintelligence.com Netherlands Global Intelligence Alliance Netherlands netherlands@globalintelligence.com Russia ALT R&C. russia@globalintelligence.com Singapore Global Intelligence Alliance Singapore singapore@globalintelligence.com South Africa Butterfly Effect Intelligence southafrica@globalintelligence.com Tunisia Tunisie RV Conseil tunisia@globalintelligence.com UK Global Intelligence Alliance UK uk@globalintelligence.com United Arab Emirates GCC Consulting uae@globalintelligence.com USA East Coast Global Intelligence Alliance USA East Coast usaeast@globalintelligence.com USA West Coast I.S.I.S. – Integrated Strategic Information Services, Inc. usawest@globalintelligence.com www.globalintelligence.com