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#COSeries
Which	Campaign	Metrics	Really	
Matter?
SPONSORED BY:
TM
#COSeries
Follow	This	Webinar	on	LinkedIn	&	Twitter
#COSeries
Demand	Gen	Report:	@DG_Report
Carol	Krol:	@carolkrol
BrightFunnel:	@BrightFunnel
#COSeries
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About	Demand	Gen	Report
• Tracking	strategies	&	solutions	in	lead	
generation	&	marketing	tech	since	2007
• Daily	news	and	analysis,	special	reports,	
original	research	and	live	events
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@DG_Report
http://linkd.in/DG_Specialists
#COSeries
Questions,	Tweets	&	Resources
Submit	your	
questions	here
Download		
today’s	resources
Join	the	conversation
#COSeries
#COSeries
How	Are	We	Doing?
#COSeries
Panelists
MODERATOR:
Carol	Krol
Editor-in-Chief
Demand	Gen	Report
Morgan	Welch
Marketing	Manager,	Demand	Gen
BrightFunnel
@BrightFunnel
Which	Campaign	Metrics	Really	Matter?
Morgan	Welch,	Demand	Gen	Manager	at	BrightFunnel
Marketing	Attribution	Tracking
ABM	Analytics
Web	Tracking	&	Ad	Network	Integration
Independent	Platform	Solution
Revenue	Funnel	Analysis
Forecasting	&	Prediction
Data	Validation	&	Process	Optimization
Sales	Activity	Analysis
88%	of	responses	cite	the	ability	to	measure	and	
analyze	marketing	impact	is	a	top	priority	this	year.
Leveraging	data	to	determine	what	marketing	and	
sales	touches	work	throughout	your	funnel	enables	
you	to	better	orchestrate	your	customer	journey.
Differentiating	metrics	by	early,	mid	and	late	stage
Measuring	the	impact	of	specific	content	assets
Tracking	lead	quality	and	conversion	rates	by	deal	stage
How	to	start	today
Agenda
Establish	goals	and	measurement	estimated	up	front
Define	what	you	want	to	measure	by	channel	and	by	program
Align	with	all	key	stakeholders	and	get	their	input
Focus	on	data	cleanliness
Take	the	Following	Steps
Today’s	buyer	journey	is	complex.	Interactions	take	place	on	
multiple	channels,	in	multiple	ways.
Lead	Generation
Paid	programs	and	ads
Events
Webinars/Virtual	Events
Website/Content
Social
SEO
Funnel	Acceleration
Database	Blasts
Email	Nurturing
Account-Based	Marketing
Accelerator	Programs
Retargeting	Ads
Brand	Awareness
Social
Content
Events
Blog
Influencer	Marketing
Marketers	Do	A	Lot
But…a	lot	of	programs	are	based	on	guesswork.
The	Holy	Grail	of	marketing	is	turning	the	buyer	journey	into	a	science.
First	touch	attribution	— what	brings	people	into	your	funnel
Multi-touch	attribution	— look	at	every	marketing	touch	to	see	what	accelerates	
people	through	your	funnel
Last	touch	attribution	— what	converts	people	to	become	customers
Velocity — how	fast	a	piece	of	content,	a	channel,	or	a	campaign	moves	people	
through	your	funnel
Full	account	analysis	— how	everything	adds	up	in	order	to	determine	the	best	path	
to	sale
What	Should	You	Track	to	Orchestrate	the	Buyer	Journey?
Track	Different	Metrics	at	Different	Stages	in	Your	Sales	Funnel
But	how	do	you	know	for	sure	that	you	are	sending	the	right	
message?	You	need	to	test	and	measure.
Early	Stage	Metrics
Be	sure	to	segment	your	campaigns:
Industry
Sales	tier
Region
Target	Accounts
Company	Size
What	Do	You	Want	to	Learn	About	Your	Campaigns?
What	channels	are	best	for	driving	first-
touch	pipeline	and	revenue?
Is	there	a	difference?
What	channels	are	sourcing	the	most	
leads,	MQLs	and	opps?
Do	leads	that	originate	from	different	
channels	move	through	the	funnel	at	a	
different	velocity?
Early	Stage:	What	Channels	Bring	People	In?
What	programs	—across	all	channels	—are	
the	best	for	sourcing	pipeline	and	revenue?
What	programs	should	you	double	down	on	
for	next	quarter	and	what	programs	should	
you	dump?
What	is	the	ROI	of	each	program	versus	what	
it	is	bringing	in?
Early	Stage:	What	Campaigns	Bring	People	In?
Mid-Stage	Metrics
What	is	the	quality	of	leads	coming	
through	your	content	programs?
Do	they	move	to	MQL,	SQL	Opp and	
deal	stages?
You	can	track	this	through	your	CRM	or	
attribution	platform.
Mid-Stage:	What	Campaigns	Accelerate	Your	Leads?
How	many	leads	and	opps are	your	
campaigns	touching?
What	channels	and	campaigns	influence	
revenue	and	pipeline?
Mid-Stage:	Lead/Opp Touches
Multi-touch	attribution	for	content	that	
moves	leads	through	your	funnel	on	
multiple	channels
What	content	influences	leads	to	
become	opps and	closed	deals?
What	content	can	be	attributed	to	
revenue for	the	business?
Multi-touch	attribution	modeling	in	an	
attribution	platform
Mid-Stage:	Multi-Touch
A	Look	at	Channel	Velocity:	Quantity	vs.	Quality
Late	Stage	Metrics
Last	touch	attribution	for	content	that	
moves	leads	to	the	bottom	of	your	
funnel
Content	that	converts	opps to	closed
Last	Touch:	What	Campaigns	Convert	Your	Leads?
Measuring	Your	Content	Assets
Organize	programs	in	Marketo for	easy	
tracking	and	sorting
Have	consistent	naming	conventions
Create	programs	for	gated	and	ungated	
content
Organize	Your	Content	Programs	Up
Use	parent/child	bucket	programs	in	
SFDC	to	look	at	how	a	content	asset	
does	across	all	channels	and	campaigns
Enables	you	to	look	at	a	roll-up	value	
without	double	counting
Track	Content	Holistically	Across	All	Channels
Set	up	metrics	early	— don’t	wait.	Set	foundation	for	success.
Set	programs	up	to	be	measurable	from	the	beginning
Create	a	culture	of	measurement	across	your	team
Move	beyond	vanity	metrics	(focus	on	pipeline/revenue)
Communicate	your	metrics	up
Constantly	keep	testing	and	optimizing!
How	to	Start	Today	— Use	Metrics	for	Planning
#COSeries
How	Are	We	Doing?
#COSeries
Q&A	/	Panelists
MODERATOR:
Carol	Krol
Editor-in-Chief
Demand	Gen	Report
Morgan	Welch
Marketing	Manager,	Demand	Gen
BrightFunnel
@BrightFunnel
#COSeries
Thank	You	For	Attending
http://webinars.demandgenreport.com/campaign-optimization-series/2017/
Register	for	more	sessions	now	thru	April	21st!
Please	Join	Our	Next	Session	Today	at	2PM	ET	/	11AM	PT

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