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#LLS16
Use Cases For Optimizing Email
Campaign Conversions
SPONSORED BY:
#LLS16
Follow This Webinar On Twitter
#LLS16
Demand Gen Report: @DG_Report
Carol Krol: @carolkrol
Social123: @social123
Emily Wingrove: @EmilyMariaaa
Matt Heinz: @HeinzMarketing
#LLS16
From TOFU to MOFU to BOFU to Close
www3.demandgenreport.com/lls16
#LLS16
About Demand Gen Report
• Tracking strategies and solutions in lead
generation and marketing technology
since 2007
• Daily news and analysis, special reports,
original research and live events
• Newsletter reaches 40,000 readers
• Additional resources at:
demandgenreport.com/resources
@DG_Report
http://linkd.in/DG_Specialists
#LLS16
Questions, Tweets & Resources
Submit your
questions here
Download
today’s resources
Join the conversation
#LLS16
#LLS16
Panelists
MODERATOR:
Carol Krol
Editor-In-Chief
Demand Gen Report
Matt Heinz
President & Founder
Heinz Marketing
@HeinzMarketing
Emily Wingrove
Director of Marketing
Social123
@EmilyMariaaa
6 Key Considerations For Improving
Email & Outbound Campaigns
#LLS16
The Power Of Email Marketing
• One of the most effective ways to
reach professionals
• 77% of B2B marketers say email is
TOP channel for driving leads
(Demand Gen Report’s 2016 Demand Generation
Benchmark Survey)
• Email is engrained in the workday
and is primary means of
communication
#LLS
The Power of Email
70%
Internet users in US
cite email as the
preferred
communication
channel with
businesses
20%
Marketers’ primary
revenue source is
linked to email
73%
Marketers say email
marketing is core to
their business
#LLS16
So… Where Do You Begin?
What goes into a campaign?
• Message Strategy
• Content
• Graphics
• Layout
• Call to Action/Offer/Incentive
ALL are
dependent on the
audience/s.
#LLS16
Start with AUDIENCE
#LLS16
Data Is The Foundation Of Email Strategy
Your email marketing strategy is only as good as the data you possess
#LLS
Database Challenges
82%
B2B marketers that don’t have a
solid database strategy
Data quality issues
56%
B2B marketers that say there is
room for significant improvement
in database strategy
Top Reason:
outdated or expired
contact data
#LLS
6 Data Considerations
#2
Email marketing
strategies and campaign
planning guidelines
#1
Data sourcing
and data
quality
#4
Integrating advanced
marketing strategies
with email
#5
Deliverability
and data
governance
#3
Segmentation
strategies for
personalized
messaging
#6
Measurement and
campaign analysis
#LLS16
Data Sourcing And Data Quality
• Be VERY careful in the data partner
selection process
• Tradeshow/webinar/event leads
• BEWARE the field mapping and
overwriting
• 25% - 26% annual decay
• Ongoing maintenance plan
#LLS16
Data SourcingAnd Data Quality
• Goal: Enrich existing contact records and
identify new targeted prospects
• Solution: Database provider enlisted to enrich
the existing data and find new relevant
contacts. Keep records refreshed moving
forward.
Customer Example
#LLS16
• Target By Group. IHS was able to use behavior driven
prospect data beyond title and job function
• Job History Data: Score better match rates and targeting
using a "resume" approach.
• Receive Real-Time Updates: Refresh new information in
CRM for improved append rates.
Data SourcingAnd Data Quality
Customer Example
#LLS16
Email Marketing And Campaign Planning
• Set clear objectives that are specific
• Choose data sources wisely
• Craft relevant messages and compelling
CTAs
• Segment target list
• Determine communication channels
• Follow up post campaign to see what's
working
#LLS16
Segmentation Strategies For Personalization
• Personalizing the buyer journey
• “Show me you know me”
• Field inventory
• Be data-hungry
• Characteristic data points
• Behavioral data points
• Firmagraphic data points
• Installed technologies
#LLS16
IntegratingAdvanced Marketing Strategies
“Email marketing is not an island, entire of itself” -Emily Donne
TargetedAds
Advertising
Events/Tradeshows Email Direct Mail
Webinars
Video Social Media Thought Leadership
Content
#LLS16
• Goal: To attract high-value prospects to multi-city
industry events
• Solution: Email targeting with better data
IntegratingAdvanced Marketing Strategies
#LLS16
Persona Targeting
 Location: Chicago and Boston.
 Industry: Modern, technologically-savvy organizations—such as software,
hardware and tech services companies—with a high propensity to practice
sophisticated marketing.
 ABM Job Functions: Marketing, sales, customer success. These become the
personas for message targeting.
 Job levels: Director, VP- and C-level executives.
 Technographics: Group members and users of marketing automation and CRM.
IntegratingAdvanced Marketing Strategies
#LLS16
• Using a series of email touches, augmented by display
advertising, phone outreach and social media:
TERMINUS ATTRACTED
11
OF THEIR TOP TIER ACCOUNTS TO
THE FIRST 2 EVENTS
TERMINUS GENERATED
19
OPPORTUNITIES FROM THOSE
DESIREABLE ACCOUNTS
Email Targeting Results
#LLS16
Customer Example
• Segmented list for targeted pre-
event email campaign
• Worked with data provider to
clean and enrich data
• Show leads integrated with
CRM
• Sales team prioritized follow up
“The data is an important
decision-making tool.”
- Brianna Dinsmore, Head of Demand
Gen, Weebly
#LLS16
Deliverability
Check your email reputation with
Senderscore
Use one or more email authentication
methods
Be aware of Canadian anti-spam
legislation (CASL)
Analyze the domain distribution of your
list
#LLS16
Measurement And Campaign Analysis
• Common Metrics:
– Opens & Clicks
– Bounces & Unsubscribes
– Conversion (downloads, form fills)
– Conversion to qualified lead
– Revenue per thousand
• Select metrics as far down the funnel as possible
#LLS16
Takeaways
• A solid data strategy is the best foundation for effective
email marketing campaigns.
• Data quality is a crucial component in order to reach the
right customers with relevant messages.
• Targeting to specific segments leads to better engagement.
@Social123
@DG_Report
@HeinzMarketing
Thank You!
#LLS16
Q&A / Panelists
MODERATOR:
Carol Krol
Editor-In-Chief
Demand Gen Report
Matt Heinz
President & Founder
Heinz Marketing
@HeinzMarketing
Emily Wingrove
Director of Marketing
Social123
@EmilyMariaaa
#LLS16
Thank You For Attending
Register for more sessions now thru July 27th!
Please Join Our Next Session Today at 2PM ET / 11AM PT
www3.demandgenreport.com/lls16

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Dgr lls16 social123-final_deck

  • 1. #LLS16 Use Cases For Optimizing Email Campaign Conversions SPONSORED BY:
  • 2. #LLS16 Follow This Webinar On Twitter #LLS16 Demand Gen Report: @DG_Report Carol Krol: @carolkrol Social123: @social123 Emily Wingrove: @EmilyMariaaa Matt Heinz: @HeinzMarketing
  • 3. #LLS16 From TOFU to MOFU to BOFU to Close www3.demandgenreport.com/lls16
  • 4. #LLS16 About Demand Gen Report • Tracking strategies and solutions in lead generation and marketing technology since 2007 • Daily news and analysis, special reports, original research and live events • Newsletter reaches 40,000 readers • Additional resources at: demandgenreport.com/resources @DG_Report http://linkd.in/DG_Specialists
  • 5. #LLS16 Questions, Tweets & Resources Submit your questions here Download today’s resources Join the conversation #LLS16
  • 6. #LLS16 Panelists MODERATOR: Carol Krol Editor-In-Chief Demand Gen Report Matt Heinz President & Founder Heinz Marketing @HeinzMarketing Emily Wingrove Director of Marketing Social123 @EmilyMariaaa
  • 7. 6 Key Considerations For Improving Email & Outbound Campaigns
  • 8. #LLS16 The Power Of Email Marketing • One of the most effective ways to reach professionals • 77% of B2B marketers say email is TOP channel for driving leads (Demand Gen Report’s 2016 Demand Generation Benchmark Survey) • Email is engrained in the workday and is primary means of communication
  • 9. #LLS The Power of Email 70% Internet users in US cite email as the preferred communication channel with businesses 20% Marketers’ primary revenue source is linked to email 73% Marketers say email marketing is core to their business
  • 10. #LLS16 So… Where Do You Begin? What goes into a campaign? • Message Strategy • Content • Graphics • Layout • Call to Action/Offer/Incentive ALL are dependent on the audience/s.
  • 12. #LLS16 Data Is The Foundation Of Email Strategy Your email marketing strategy is only as good as the data you possess
  • 13. #LLS Database Challenges 82% B2B marketers that don’t have a solid database strategy Data quality issues 56% B2B marketers that say there is room for significant improvement in database strategy Top Reason: outdated or expired contact data
  • 14. #LLS 6 Data Considerations #2 Email marketing strategies and campaign planning guidelines #1 Data sourcing and data quality #4 Integrating advanced marketing strategies with email #5 Deliverability and data governance #3 Segmentation strategies for personalized messaging #6 Measurement and campaign analysis
  • 15. #LLS16 Data Sourcing And Data Quality • Be VERY careful in the data partner selection process • Tradeshow/webinar/event leads • BEWARE the field mapping and overwriting • 25% - 26% annual decay • Ongoing maintenance plan
  • 16. #LLS16 Data SourcingAnd Data Quality • Goal: Enrich existing contact records and identify new targeted prospects • Solution: Database provider enlisted to enrich the existing data and find new relevant contacts. Keep records refreshed moving forward. Customer Example
  • 17. #LLS16 • Target By Group. IHS was able to use behavior driven prospect data beyond title and job function • Job History Data: Score better match rates and targeting using a "resume" approach. • Receive Real-Time Updates: Refresh new information in CRM for improved append rates. Data SourcingAnd Data Quality Customer Example
  • 18. #LLS16 Email Marketing And Campaign Planning • Set clear objectives that are specific • Choose data sources wisely • Craft relevant messages and compelling CTAs • Segment target list • Determine communication channels • Follow up post campaign to see what's working
  • 19. #LLS16 Segmentation Strategies For Personalization • Personalizing the buyer journey • “Show me you know me” • Field inventory • Be data-hungry • Characteristic data points • Behavioral data points • Firmagraphic data points • Installed technologies
  • 20. #LLS16 IntegratingAdvanced Marketing Strategies “Email marketing is not an island, entire of itself” -Emily Donne TargetedAds Advertising Events/Tradeshows Email Direct Mail Webinars Video Social Media Thought Leadership Content
  • 21. #LLS16 • Goal: To attract high-value prospects to multi-city industry events • Solution: Email targeting with better data IntegratingAdvanced Marketing Strategies
  • 22. #LLS16 Persona Targeting  Location: Chicago and Boston.  Industry: Modern, technologically-savvy organizations—such as software, hardware and tech services companies—with a high propensity to practice sophisticated marketing.  ABM Job Functions: Marketing, sales, customer success. These become the personas for message targeting.  Job levels: Director, VP- and C-level executives.  Technographics: Group members and users of marketing automation and CRM. IntegratingAdvanced Marketing Strategies
  • 23. #LLS16 • Using a series of email touches, augmented by display advertising, phone outreach and social media: TERMINUS ATTRACTED 11 OF THEIR TOP TIER ACCOUNTS TO THE FIRST 2 EVENTS TERMINUS GENERATED 19 OPPORTUNITIES FROM THOSE DESIREABLE ACCOUNTS Email Targeting Results
  • 24. #LLS16 Customer Example • Segmented list for targeted pre- event email campaign • Worked with data provider to clean and enrich data • Show leads integrated with CRM • Sales team prioritized follow up “The data is an important decision-making tool.” - Brianna Dinsmore, Head of Demand Gen, Weebly
  • 25. #LLS16 Deliverability Check your email reputation with Senderscore Use one or more email authentication methods Be aware of Canadian anti-spam legislation (CASL) Analyze the domain distribution of your list
  • 26. #LLS16 Measurement And Campaign Analysis • Common Metrics: – Opens & Clicks – Bounces & Unsubscribes – Conversion (downloads, form fills) – Conversion to qualified lead – Revenue per thousand • Select metrics as far down the funnel as possible
  • 27. #LLS16 Takeaways • A solid data strategy is the best foundation for effective email marketing campaigns. • Data quality is a crucial component in order to reach the right customers with relevant messages. • Targeting to specific segments leads to better engagement.
  • 29. #LLS16 Q&A / Panelists MODERATOR: Carol Krol Editor-In-Chief Demand Gen Report Matt Heinz President & Founder Heinz Marketing @HeinzMarketing Emily Wingrove Director of Marketing Social123 @EmilyMariaaa
  • 30. #LLS16 Thank You For Attending Register for more sessions now thru July 27th! Please Join Our Next Session Today at 2PM ET / 11AM PT www3.demandgenreport.com/lls16