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#B2BMX
Content that Converts
starts with
AUDIENCE
Emily Wingrove
Director of Marketing, Synthio (formerly Social123)
#B2BMX
Who is Emily Wingrove?
 Atlanta based
 Recently Rebranded Social123  Synthio
 Loves a good Tempranillo
#B2BMX
The Goal.
 For one, LEADS.
 For two, Quality LEADS.
 Making it happen with
content…..UNPAID content, that is.
#B2BMX
 Before you pay a copywriter
 Before you spend time on a well thought out strategy
 Before you pay a designer
 Before you even decide what KIND of content
 Before ANYTHING -
But First…
CONSIDER YOUR AUDIENCE
#B2BMX
 Who is my audience?
 What does our audience care about?
 What have we been saying to them lately?
 How does our audience like being talked to?
 What has triggered our audience in the past?
 The segment
 Titles, Companies, Skills, Affiliations, Past
Behavioral Data, Firmographic Data,
Technographic Data
But First…
#B2BMX
 Event Marketers – too small of a segment (remember: LEADS)
 What about…
 Event sponsors
 Event attendees
The Audience for Us
#B2BMX
The Audience for Us
Contact: Titles and skills that indicate audience
building, groups associated with events, posts and
articles posted by employees or on social that
suggest event sponsoring or attending
Firmographic: Company revenue that supports the
investment of event sponsoring, employee count
over 100, within targeted industries
Technographic: Companies that use CVENT or
Eventbrite as well as marketing automation or
CRM +
#B2BMX
On which channels are we most likely to find our audience?
 Email
 Advertising
 Social
 BDRs
 AEs
The Channels
TOOLS
#B2BMX
 What kind of content is it?
 Use-case
 What does it look like?
 1-page
 Easy-to-digest
 Problem  Solution style
 What does the content say?
 3 event scenarios and how to use data to
optimize each
 Addresses each micro segment and how
they relate to one another
The Content & Messaging
#B2BMX
 Marketing emails
 BDR emails
 BDR Calling Campaign
 AEs shared with BOFU prospects
 Ad Creatives
The Content & Messaging
#B2BMX
The Content & Messaging
“Did you email the reg list for MME?”
“Current attendee count?”
“Event prep”
Subject line samples
#B2BMX
The Content
& Messaging
 Ad spend ~$1,500
 Ad ran for 2 weeks
#B2BMX
 613 Downloads
 204 Leads Generated (33%)
 123 Opps Created (60%)
 21 Closed-Won Opps (17%)
 Total Revenue (to date): $378,500
 ROI: 25,000%
The Results
Mktg Emails
237
BDR Emails
178
Social
35
Ads
163
#B2BMX
 Start with the AUDIENCE – don’t get caught in the weeds of content and
strategy
 Take advantage of untapped segments
 Take advantage of your channels
 One touch/impression is never enough
 Align tightly with sales/biz dev
 Celebrate wins together
 Paid content is great, but unpaid content can still be equally successful
 Be authentic
What I Learned
#B2BMX

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Content That Converts Starts With AUDIENCE

  • 1. #B2BMX Content that Converts starts with AUDIENCE Emily Wingrove Director of Marketing, Synthio (formerly Social123)
  • 2. #B2BMX Who is Emily Wingrove?  Atlanta based  Recently Rebranded Social123  Synthio  Loves a good Tempranillo
  • 3. #B2BMX The Goal.  For one, LEADS.  For two, Quality LEADS.  Making it happen with content…..UNPAID content, that is.
  • 4. #B2BMX  Before you pay a copywriter  Before you spend time on a well thought out strategy  Before you pay a designer  Before you even decide what KIND of content  Before ANYTHING - But First… CONSIDER YOUR AUDIENCE
  • 5. #B2BMX  Who is my audience?  What does our audience care about?  What have we been saying to them lately?  How does our audience like being talked to?  What has triggered our audience in the past?  The segment  Titles, Companies, Skills, Affiliations, Past Behavioral Data, Firmographic Data, Technographic Data But First…
  • 6. #B2BMX  Event Marketers – too small of a segment (remember: LEADS)  What about…  Event sponsors  Event attendees The Audience for Us
  • 7. #B2BMX The Audience for Us Contact: Titles and skills that indicate audience building, groups associated with events, posts and articles posted by employees or on social that suggest event sponsoring or attending Firmographic: Company revenue that supports the investment of event sponsoring, employee count over 100, within targeted industries Technographic: Companies that use CVENT or Eventbrite as well as marketing automation or CRM +
  • 8. #B2BMX On which channels are we most likely to find our audience?  Email  Advertising  Social  BDRs  AEs The Channels TOOLS
  • 9. #B2BMX  What kind of content is it?  Use-case  What does it look like?  1-page  Easy-to-digest  Problem  Solution style  What does the content say?  3 event scenarios and how to use data to optimize each  Addresses each micro segment and how they relate to one another The Content & Messaging
  • 10. #B2BMX  Marketing emails  BDR emails  BDR Calling Campaign  AEs shared with BOFU prospects  Ad Creatives The Content & Messaging
  • 11. #B2BMX The Content & Messaging “Did you email the reg list for MME?” “Current attendee count?” “Event prep” Subject line samples
  • 12. #B2BMX The Content & Messaging  Ad spend ~$1,500  Ad ran for 2 weeks
  • 13. #B2BMX  613 Downloads  204 Leads Generated (33%)  123 Opps Created (60%)  21 Closed-Won Opps (17%)  Total Revenue (to date): $378,500  ROI: 25,000% The Results Mktg Emails 237 BDR Emails 178 Social 35 Ads 163
  • 14. #B2BMX  Start with the AUDIENCE – don’t get caught in the weeds of content and strategy  Take advantage of untapped segments  Take advantage of your channels  One touch/impression is never enough  Align tightly with sales/biz dev  Celebrate wins together  Paid content is great, but unpaid content can still be equally successful  Be authentic What I Learned

Hinweis der Redaktion

  1. SPECIFICALLY – unpaid content. I’d be willing to bet you’ve all been there – extreme pressure to bring in leads, no budget left, and no time. It happens. NOTE - Purposefully left the content TYPE out of the title. Why? Because it doesn’t matter as much as the audience.
  2. Don’t forget that you can’t just talk to whoever you want in your database whenever you want however you want – Drip campaigns are happening Calling campaigns are happening The whole audience or just a segment? Andrea Bocceli Or Metallica? The more you know, the better you can market
  3. We we looking at titles that would be likely to build audiences Companies that had large enough revenue to sponsor events Contacts that were members of groups that involved events ***I also used our data as a service platform to clean up this segment that hadn't really been tinkered with in a while – normalized it and enriched it.
  4. Let’s hone in ***I also used our data as a service platform to clean up this segment that hadn't really been tinkered with in a while – normalized it and enriched it.
  5. This means we needed to create a piece of content AND email messaging, advertising copy and creative (across multiple social channels), and we had to get it printed for upcoming events that we were sponsoring.
  6. Addressing the feeling, not the content
  7. Email – we did plain text emails and templated emails from both marketing and the BDRs. Subject lines - Not only is this my personal philosophy, but I’ve tested it over and over again and subject lines that address a feeling or a pain point are much more successful than subject lines that address what content is in the email. Calling campaign – worked closely with our bdr team to ensure that we were closing the loop together as a team with a variety of touches on a variety of channels. Ads – targeted them at the same audience (list) that we emailed
  8. Email – we did plain text peer-to-peer emails from marketing (with no ask) and plain text emails from the BDRs with a more direct approach, with an ask Subject lines - Not only is this my personal philosophy, but I’ve tested it over and over again and subject lines that address a feeling or a pain point are much more successful than subject lines that address what content is in the email.
  9. Ads – targeted them at the same audience (list) that we emailed
  10. From unpaid content the average downloads are around 150 Conversion from Lead to Opp is around 35% Close % is typically around 8%