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All	About	That	Growth:	How	B2B	
Companies	Are	Streamlining	Sales	&	
Marketing	Processes	To	Connect	With	
Key	Prospects
SPONSORED BY:
#Bii17
Follow	This	Webinar	on	LinkedIn	&	Twitter
#Bii17
Demand	Gen	Report:	@DG_Report
Brian	Anderson:	@G3Brian
ZoomInfo:	@zoominfo
#Bii17
Register	&	Attend	To	Win	A	Ticket	To	B2BMX
• Earn	1	automatic	entry	when	you	register.
• And	a	second	entry	when	you	attend	live.
• Register	&	tune-in	to	all	#Bii17	live	sessions	for	the	best	chance	to	win.
• Winners	announced	each	day	of	the	series.
Register	For	&	Attend	#Bii17	Webinars	
For	More	Chances	To	Win	Free	Entry	to	#B2BMX
#Bii17
• Tracking	strategies	&	solutions	in	lead	
generation	&	marketing	tech	since	2007
• Daily	news	and	analysis,	special	reports,	
original	research	and	live	events
• Newsletter	reaches	45,000	readers
• Additional	resources	at:	
demandgenreport.com/resources
@DG_Report
http://linkd.in/DG_Specialists
About	Demand	Gen	Report
#Bii17
Questions,	Tweets,	&	Resources
Submit	your	
questions	here
Download		today’s	
resources
Join	the	conversation
#Bii17
#Bii17
How	Are	We	Doing?
#Bii17
Panelists
MODERATOR:
Brian	Anderson
News	Editor
Demand	Gen	Report
Ned	Leutz
Director	of	Sales
ZoomInfo
@zoominfo
zoominfo.com
1. What	do	we	mean	by	“Sales	&	Marketing	Process”
2. How	Concur	&	Brainshark	optimize	demand	generation	efforts
3. What’s	Next:	How	to	Develop	an	Ideal	Customer	Profile
4. Key	takeaways
zoominfo.com
What	do	we	mean	by	sales	&	marketing	process?
zoominfo.com
Companies	who	do	not	define	and	effectively	execute	a	
sales	process	have	inaccurate	sales	forecasts	71	percent	
of	the	time	(Source:	The	TAS	Group)
What	do	we	mean	by	sales	&	marketing	process?
zoominfo.com
The	promise	of	the	tech	landscape
zoominfo.com
The	promise	of	the	tech	landscape
zoominfo.com
The	hard	truth
Expectation	 Reality
zoominfo.com
For	sales	&	marketing	teams,	organized	chaos	impedes	
process
Expectation	 Realit
y
zoominfo.com
What	Marketing	Leaders	are	Facing	Today
Sources:	2016	DemandGen Database	Quality	&	Enrichment	Report;	ReachForce
zoominfo.com
82%	of	sales	reps	feel	challenged	
by	the	amount	of	data	&	time	it	
takes	to	research	a	prospect
42%	of	sales	reps	feel	they	don’t	
have	the	right	information	before	
making	a	sales	call
Sales	reps	believe	their	
top	challenge	is	lead	
quantity	and	quality	
65%	of	companies	believe	their	
reps	are	spending	too	much	time	
on	non-selling	activities
82% 42% 65%
Sources:	ZoomInfo
AA-ISP	2017	Top	Challenges	Report
SiriusDecisions
Setting	the	Stage:	The	Daily	Sales	Challenges
zoominfo.com
How	Concur	&	Brainshark	optimize	
demand	generation	efforts
zoominfo.com
Do	these	stories	seem	familiar?
“The	marketing	team	was	spending	a	lot	of	
time	and	effort	on	generating	leads	for	the	
sales	team,	but	the	leads	were	coming	in	
with	incomplete	and	inaccurate	information,	
meaning	sales	either	wasn’t	following	up	
with	them	or	they	were	spending	a	lot	of	
time	researching	their	contact	and	
background	Information.”
“Bad	data	was	handcuffing	the	sales,	
marketing,	channel,	client	development,	
field	services,	customer	experience,	and	
sales	operations	teams,	ultimately	making	
a	big	impact	on	our	productivity,	people,	
and	revenue.”
zoominfo.com
The	“5	Cs”:	A	framework	for	data	evaluation	
Coverage
Of	your	Targeted
Available	Market
-
Account	Selection,	
Contact/Role	
Selection
Completeness
Of	each
Contact	Record,	
INCLUDING
Direct	Line
phone
Correctness
How	many
Contact	Record	
fields	have
critical	errors?
Consistency
Data	from
different	sources?	
“MA”	or	
”Massachusetts”
Currency
When	was
your	Contact
Data	last
confirmed
zoominfo.com
CONTACT	RECORDS:	
205M(4.6B	data	points)
• Updating	20	
Million	contacts	
monthly
COMPANY	RECORDS:	
11M(236M	data	points)
• Demographic:	Direct	
dial	on	70%	of	
records
• Firmographic:	detail
• Additional	Company	
attributes
• Field-by-field	
accuracy
Coverage Completeness Correctness Currency
• All	fields	updated	
constantly	and	
email	addresses	
validated	every	90	
days
• Standardized	
formatting	
across	each	
field	increases	
data	usability
Consistency
Data	Accelerating	Demand	Generation	&	Prospecting	Success
zoominfo.com
The	results	speak	for	themselves
• Closed	390	opportunities	for	$1.6	million	in	annual	
recurring	revenue	(ARR),	which	accounted	for	10% of	
new	opportunities
• Produced	an	additional	$2.3	million	of	active	pipeline
• Identified	targeted	market	and	duplicated	successes	
based	on	best	buyers
• Sales	reached	decision	makers	4x	faster
• Increased	marketing	attributed	opportunities	by	10%
• Achieved	a	30%	increase	in	connect	rates.
zoominfo.com
What’s	Next:	How	to	Develop	an	Ideal	Customer	Profile
zoominfo.com
Did	you	know?
Companies	with	aligned	sales	&	marketing	departments
generate	208%	more	revenue	from	marketing.
(Source:	MarketingProfs)
zoominfo.com
Sales	&	marketers	need	process.	
But	they	also	need	to	focus	their	time	and	resources	on	
attracting	more	of	the	RIGHT	customers.
zoominfo.com
Data	is	King!
40%	of	business	objectives	fail	
due	to	inaccurate	data
40%
87%	of	marketers	say	their	database	
strategy	needs	improvement
Sources:	Gartner
87%
zoominfo.com
To	get	where	you’re	going,	look	at	what’s	worked
Contact	Information	
(Phone	&	Email)
Academic	&	
Employment	history
Job	function
Web	references	&
Social	Selling
Management
level
Professional		accolade
&	certifications
Industry Company	sizeLocation(s)
Technology	ProfilesCompany	Revenue Department	
structure
Contact
Account
zoominfo.com
– Leverage	existing	customer	trends	–
Customer	Relationship	Management	(CRM)	Software
Process
• Run	GAP	analysis	– health	scan	– to	
optimize	existing	database
• Field-by-field	breakdown	to	get	data	up-to-
date
• Bad	or	Missing	Email	Addresses
• Missing	Phone	Numbers
• Job	Functions	&	Levels
• Geographies
• Industries
• Duplicate	Leads,	Contacts	&	Accounts
Best	Practices	to	define	your
Ideal	Customer	Profile	(ICP)
Benefits
zoominfo.com
ZoomInfo Sample	Database	Analysis
Input	People	Records:	538,609
Vendor	Matched	Records:	383,431
Unique	Contacts	Matched:	370,617
Input	People	Records:	538,609
Vendor	Matched	Records:	383,431
Unique	Contacts	Matched:	370,617
zoominfo.comzoominfo.com
Once	optimized,	your	database	can	serve	as	a	road	map
Turn	subjective	feeling	into	informed	opinion
zoominfo.comzoominfo.com
Database	segmentation	delivers	insights	into	what	truly	defines	your	ICP
Turn	subjective	feeling	into	informed	opinion
Once	optimized,	your	database	can	serve	as	a	road	map
zoominfo.comzoominfo.com
Turn	subjective	feeling	into	informed	decision	making
Once	optimized,	your	database	can	serve	as	a	road	map
zoominfo.comzoominfo.com
Database	segmentation	delivers	insights	into	what	truly	defines	your	ICP
Turn	subjective	feeling	into	informed	opinion
Once	optimized,	your	database	can	serve	as	a	road	map
zoominfo.com
Key	Takeaways
zoominfo.com
Data-driven	growth:	Streamlining	processes	to	connect	with	key	prospects
Process
• Integrate	data	within	common	
workflows/channels	used	for	marketing	
&	prospecting	efforts	
Benefits
• Resources	– e.g.	people	&	technologies	–
optimization	
• Improve	performance	through	relevancy	
• Drive	more	ROI
zoominfo.com
September	13-14	|	Boston	MA
www.zoominfo.com/summit2017
zoominfo.com
#Bii17
How	Are	We	Doing?
#Bii17
Q&A	/	Panelists
MODERATOR:
Brian	Anderson
News	Editor
Demand	Gen	Report
Ned	Leutz
Director	of	Sales
ZoomInfo
@zoominfo
#Bii17
Thank	You	For	Attending
Register	for	more	sessions	now	thru	July	28th!
Please	Join	Our	Next	Session	Tomorrow	at	12PM	ET	/	9AM	PT
http://webinars.demandgenreport.com/buyer-insights-and-intelligence-series/2017/

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