2. Agenda
• Introduction & background
• G-Cloud overview
• How to buy - key stages
• Buying from G-Cloud – Organisational Change
• Q&A
2
3. Where were [are] we?
• Tough economic landscape
• Stuck in large contracts 80% of Central Gov ICT
controlled by 6 companies
• High system and running costs
• Difficult to iterate / reuse
• Lack of real competition
delivering
better
public
services
for
less
cost
reducing
waste
and
project
failure,
and
stimulating
economic
growth
creating
a
common
ICT
infrastructure
using
ICT
to
enable
and
deliver
change
strengthened
governance
3
4. G-Cloud vision
• Public Cloud First
• Commodity solutions
• Pay-as-you-go and friction
free – easy in and easy
out of contracts
• Scale up, Scale down
• Change the way we use IT
in order to move
government more towards
commodity buying, a policy
such as Public Cloud First is
an essential tool to make
that happen
“
” Denise McDonagh
G-Cloud Director
4
5. £11m+ to
end of Feb
G-Cloud Programme: where are we?
" Phase 1 complete: 1st anniversary; open
and competitive marketplace
" 460 suppliers and 3,200+ services
provide access to a much wider choice
" We’ve made it a lot easier for buyers
" We’ve made it a lot easier for suppliers;
we’re levelling the playing field for SMEs
" We’re getting the message out; we’re
changing the market for public sector IT
" Giii – expect to see many more services
" But we need to improve and look
to make it even easier…
Our aim is to encourage the
adoption of cloud-based
services across the Public
Sector
75%
SMEs
Sales
SME
Vol
SME
Sales
80% vol
of orders
70% of
spend
6. G-Cloud:
the benefits
• No OJEUs or long procurements necessary
• Compliant, self-service online CloudStoreEasy to buy
• Services, prices & commercial terms all online
• Driving competition – open marketplaceTransparency
• Elastic pay-as-you-go, up to 90% savings
• No need to spend £m’s to keep the “lights on”Significant savings
• Reducing deployment time
• Ability to meet changing user needsAgile & Responsive
6
7. CloudStore:
a few principles
• Online Catalogue
• Cloud based services only
– Either: Cloud service
– Or: Cloud supporting service
• Commodity only
• Services fixed at the point of tender
• Non-negotiable terms and contract
• No prime contracting between G-Cloud tenders
7
8. G-Cloud Frameworks
G-‐Cloud
framework
OJEU
Commencement
Close
Gi
18/10/11
14/02/12
13/11/12
–
Closed
Gii
23/05/12
26/10/12
27/10/13
Giii
11/01/13
April
2013
April
2014
8
Service across 4 Lots:
Infrastructure as a Service (IaaS)1
2
3
Platform as a Service (PaaS)
Software as a Service (SaaS)
Specialist Cloud Services (SCS)4
Gii Features:
• Framework 12 months
• Framework value up to
£100m
• Call offs up to 24 months
9. Contractual Precedence - layer cake
Between
supplier
& GPS
Between
supplier
& buyer
Ø G-Cloud Framework – Schedule 1
Ø Call-Off Agreement – Schedule 2
Ø Order Form
Ø Supplier’s Terms and Conditions
As set out in the Framework Schedule 1
9
11. • Internal resources and
procedures
• High level requirements
• Business Case
• G-Cloud website
• GPS website
• Search criteria
• Evaluation model
• G-Cloud website
• GPS website
• G-Cloud website
• GPS website
• Call off agreement and
selection guidance
• Service documentation
• G-Cloud website
• GPS website
• Framework Agreement
• Order Form
• Funds
• Review procurement
approaches
• Identify high level
requirements
• Review general market to
help with search terms or
potential companies
• Check against your
existing processes – make
procurement aware!
• Use search box
• Cast search wide then
refine based on return
• Try multiple words or
phrases & use advanced
search to cut down list
• Collaborate with others –
IT, Procurement, IA,
Projects & Programmes
• Add services that warrant
detailed review
• Build/review selection
criteria
• Review the description
• Review the Service
Definition;Ts&Cs,
additional documents; web
site materials
• Comparing against
requirements & against
selection criteria
• Develop evaluation model
• Weighting & scoring
• Additional information &
price confirmations
• Presentations;Workshops
• Trial products
• Reference sites
• Company checks
• Accreditation validation
• Either Price or MEAT
• G-Cloud website
• GPS website
• Evaluation model
• Service documentation
• Notify Buy or Not Buy
• Provide reasons for Not
Buy
• Prepare Call off
F/W Agreement – info
Call-Off Contract
Order form
Supplier Ts&Cs/Service
Definition
• Voluntary notification
(MEAT)
StepsActivityResources
Buying: process overview
Prepare
Search
&
Long
List
Short
List
Select
Award
11
12. Process:
12
G-Cloud is part of a new way of how we
commission and use IT
It might mean a radical new way of thinking about
your requirements
You need to focus on the key features of your
service and user needs
OBJECTIVE
Think Cloud from the outset!
Understand your essential minimum
service needs and features
HOW?
• Develop high-level requirements and
understand the type of service you
need
• Work with commercial to develop
procurement approach
• Follow your procedures and
processes to obtain approvals
• Determine your budget!
• Find out what else the market might
be able to offer
Prepare
13. Process:
13
Use the CloudStore to search
Search
&
Long
List
OBJECTIVE
Build a Long List by searching for
candidate services that could provide a
best-fit to your essential minimum
requirements – not a 100% fit
HOW?
Define a list of key search terms that
correspond with your requirements, e.g.
“hosting”,“compute”,“CRM”
Use the Advanced Search to try different
combinations of search terms to narrow
down the list, making a note of the
candidates that warrant a more detailed
review
Collaborate with others – IT,
Procurement, IA, Project & Programme
Recap:
1. Search for candidate services
2. Looking for a “best-fit” to minimum
requirements
3. Keep an audit trail
4. Involve all stakeholders in the process
5. Don’t be afraid to ask for help!
14. Process:
14
Review each service and documentationOBJECTIVE
Define a Short List of candidate services
that could provide a best-fit for your
essential minimum requirements, within
the available budget
HOW?
Review the services in detail, including:
• Service Definitions;
• T&Cs, additional documents;
• Website materials
Compare the details against
requirements & your high level selection
criteria
Short
List
15. Process:
15
Congratulations you have found a
service that will best meet your
requirements at the best value.
If you want to buy it (you don’t have
to of course), you now have to do two
things:
- buy the service and;
- ‘not buy’ the rest of the Short List
OBJECTIVE
Follow the selection process to find a
best-fit candidate, against both functional,
non-functional, commercial and budget
profiles
HOW?
• Evaluation process: define criteria and
scoring (keep an audit trail)
• Presentations
• Workshops
• Clarification on information & price
• Check reference sites, customers
• Try-before-you-buy
• Company checks
• Either Price or MEAT
Select
MEAT
• Whole life cost, cost effectiveness
• Technical merit & functional fit
• After sales service management
• Non-functional characteristics
16. Process:
16
OBJECTIVE
Complete your purchase!
HOW?
• Notify Buy or Not Buy - letter
• Provide reasons for Not Buy (if using
MEAT)
• Prepare Call-off
• Framework Agreement – for info
• Order form
• Call-off Agreement
• Agree on length of Call-off
• Supplier T&Cs/Service Definition
• Voluntary notification period
Award
16
Government
Procurement
Service
“The
Authority”
Supplier
“ContracNng
Body”
Customer
Framework
Agreement
Call-‐off
contract
Guidance
18. Security Accreditation
18
• The key aim of G-Cloud accreditation is to ‘do it once, do it well,
and re-use.’ For this reason it will be carried out by Pan
Government Accreditors (PGA) through Public Sector
Accreditation Board (PSAB) governance that supports the trust
model as attended by risk managers across the public sector
• Services for accreditation are managed within monthly capacity
prioritised based on customer demand and other factors.
• For detailed information about G-Cloud accreditation, please refer
to our IA guidance:
G-Cloud-Services-IA-Requirements-and-Guidance
19. Security Accreditation
19
IL1/2 or BIL11x/22x
IL3 or BIL33x and above
• No Pan-Government Accreditation required
• Based on good commercial standards, centred around an ISO27001
certification
• Based on HMG Information Standard 1 + 2. CLAS consultant
recommended (not mandated)
IL0
There is a review of the current Government Classification Policy
underway and this is to be published shortly
22. We need to achieve more…
Raise
awareness
• Champion
the
Cloud,
obtain
commitment
from
top-‐down,
hand-‐hold
• Provide
tools
and
guidance
for
business
users,
benchmark
benefits
Deliver
new
CloudStore
• Improve
the
quality
of
informaNon,
search,
usability
• Need
to
make
it
real,
more
case
studies,
knowledge
base
Challenge
local
issues
“red
tape”
and
skills
gap
• Internal
processes
cited
as
common
barriers
• Lack
of
appropriate
in-‐house
skills,
i.e.
ICT
or
Service
IntegraNon
Address
security
and
management
concerns
• Build
confidence
in
public
cloud
services
• More
complex
management
–
address
concerns
and
provide
models
Clarity
on
policy
and
standards
• Make
Public
Cloud
First
central,
to
drive
a
change
in
thinking
• Drive
open
standards,
ensure
these
enable,
not
undermine
take-‐up
Improve
our
risk
management
skills
• Develop
in-‐house
skills
and
embrace
more
direct
control
as
posiNve
• Take
a
pragmaNc
approach:
what
are
the
changes
in
risk
profiles?
22
23. What
Next?
Get
the
message
out
Set
policy
Act
on
feedback
Improve
Guidance
Iterate
&
Improve
New
Store
Real
life
studies
Immediate focus
New CloudStore1
2
3
Make it real
Address barriers
Improve guidance4
23
