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eInvoicing Workshop Meeting
Brussels, 18 June 2009



 CEN WORKSHOP eInvoicing
  Phase 2 Taskgroup 4
  Final Report
 Anders Grangard, GS1 International
 Adrian Mueller, Expert Task Group 4
Task Group 4:

Emerging technologies and
  business processes




     eInvoicing Workshop Public Meeting
            Brussels, 18 June 2009         ©2005 CEN – all rights reserved        2
                                          © 2008 CEN – all rights reserved 22/06/2009
Members:
  Anders Grangard (GS 1 International),
  Andrea Caccia (Innovery),
  Francis Berthomieu (Orange FT Group),
  Otto Mueller (Dr. Otto Mueller Consulting),
  Klaus Foerderer (GS1 Germany),
  Wolfgang Eckert (Deutsche Post),
  Peter Potgieser (ABN Amro),
  Erwann Revolt (Orange FT Group),
  Dirk Weidenbach (xft)
Expert:
   Adrian Mueller (Dr. Otto Mueller Consulting)


                 eInvoicing Workshop Public Meeting
                        Brussels, 18 June 2009         ©2005 CEN – all rights reserved        3
                                                      © 2008 CEN – all rights reserved 22/06/2009
Task Group 4: The main objectives
Main objectives are based on the CEN/ISSS Phase II
business plan:
Implementation of compliant electronic invoice systems
in using emerging technologies and business processes;
this will include issues such as:
- assessment of business processes, i.e. b-2-b trading
platforms.
Identification of new and emerging technologies with
potential impact on electronic invoices and related
business processes
                eInvoicing Workshop Public Meeting
                       Brussels, 18 June 2009         ©2005 CEN – all rights reserved        4
                                                     © 2008 CEN – all rights reserved 22/06/2009
“Yesterday’s papers”

Different perceptions of what a “new” technology /
process is
  Might be well established for a big market player – but
  new to an SME
  Usage of a technology/process in new context
Promising new technologies and processes arise
frequently
Comply with legal regulations, market environment
Describe specific technologies/processes: Danger of
lagging behind, republishing “yesterday’s papers”
                eInvoicing Workshop Public Meeting
                       Brussels, 18 June 2009         ©2005 CEN – all rights reserved        5
                                                     © 2008 CEN – all rights reserved 22/06/2009
CWA is about:

Methodology
Categorising and assessing new technologies and
processes
By scheming and explaining a four-layered
framework for this categorisation and assessment:
  Semantics
  Interaction Models
  Processes
  Technology


                eInvoicing Workshop Public Meeting
                       Brussels, 18 June 2009         ©2005 CEN – all rights reserved        6
                                                     © 2008 CEN – all rights reserved 22/06/2009
CWA is about (cont.):

Give guidance upon applying the framework for the
assessment of emerging technologies and
processes
Demonstrating this with examples
Existing work is referenced and quoted
(CWA 15582, e-Invoicing Compliance Guidelines, …)
– not reinventing the wheel



              eInvoicing Workshop Public Meeting
                     Brussels, 18 June 2009         ©2005 CEN – all rights reserved        7
                                                   © 2008 CEN – all rights reserved 22/06/2009
Framework

     Semantics               Semantics:
                             Common basis for communication,
                             terms and definitions
  Interaction Models         Interaction Models:
                             Parties involved (Bilateral, 3- or 4-
                             Corner Model)
     Processes               Processes:
                             Process (steps) and components

     Technology              Technologies:
                             Specific implementations

                       eInvoicing Workshop Public Meeting
                              Brussels, 18 June 2009         ©2005 CEN – all rights reserved        8
                                                            © 2008 CEN – all rights reserved 22/06/2009
Framework: Semantics


Common basis for understanding
Between experts in different areas: legal, financial,
technical, …
Proper / common usage of terms
Sample list of terms and their definitions provided as
annex in the document



                eInvoicing Workshop Public Meeting
                       Brussels, 18 June 2009         ©2005 CEN – all rights reserved        9
                                                     © 2008 CEN – all rights reserved 22/06/2009
Framework: Interaction Models

High level business view on how sellers and buyers
organise the transfer of invoices and the exchange
of related documents
Number of involved parties
Models:
  Bilateral model (with different flavours)
  3-corner model
  4-corner model (also multi-corner model)



                eInvoicing Workshop Public Meeting
                       Brussels, 18 June 2009         ©2005 CEN – all rights reserved      10
                                                     © 2008 CEN – all rights reserved 22/06/2009
Framework: Processes

Process as such is eInvoicing, i.e. traditional billing
or self-billing with electronic means
Composed of different process steps:
operational components of the process
Functional modules
   “Atomic” building blocks                          Business Process

   Same functional module can
   be contained in different                           Process Steps

   process steps
                                                     Functional Modules




                eInvoicing Workshop Public Meeting
                       Brussels, 18 June 2009                  ©2005 CEN – all rights reserved      11
                                                              © 2008 CEN – all rights reserved 22/06/2009
Framework: Technology



Specific technologies
Nuts and bolts
Serve to implement the functional modules and the
process steps of the processes layer




                 eInvoicing Workshop Public Meeting
                        Brussels, 18 June 2009         ©2005 CEN – all rights reserved      12
                                                      © 2008 CEN – all rights reserved 22/06/2009
Guidance for assessment


Pragmatic
Low learning curve
Six main steps for technologies / processes
Compare with the four layers of framework
Plus
  Decision
  Implementation / Adaptation


               eInvoicing Workshop Public Meeting
                      Brussels, 18 June 2009         ©2005 CEN – all rights reserved      13
                                                    © 2008 CEN – all rights reserved 22/06/2009
Guidance for assessment (cont.)

Bottom-up approach: Step into lower layers first
Discussing examples:
  Technology: Communication specification AS2
  Processes: Adaptation of Registered E-Mail as business
  process to eInvoicing


   Tool for getting a quick overview how a new
   technology/process can be utilised or
   adapted to eInvoicing

               eInvoicing Workshop Public Meeting
                      Brussels, 18 June 2009         ©2005 CEN – all rights reserved      14
                                                    © 2008 CEN – all rights reserved 22/06/2009
Example assessment

Example chosen is AS2                                Semantics

(Applicability Statement 2)
AS2 is a specification for
                                                 Interaction Models
reliable transportation of
data over HTTP
“New” or “old” technology                            Processes


depends of context
                                                     Technology




                eInvoicing Workshop Public Meeting
                       Brussels, 18 June 2009                ©2005 CEN – all rights reserved      15
                                                            © 2008 CEN – all rights reserved 22/06/2009
Example assessment (cont.)

1. Technology: AS2 specified in IETF RFC 4130
2. Processes:
  2.1 Functional modules:
         Communication, Authentication, Integrity
  2.2 Process steps:
         First mile
         Send
         Receipt and technical verification
         Last mile
  include functional modules identified in 2.1
       benefit from AS2

                eInvoicing Workshop Public Meeting
                       Brussels, 18 June 2009         ©2005 CEN – all rights reserved      16
                                                     © 2008 CEN – all rights reserved 22/06/2009
Example assessment (cont.)

3. Interaction models:
   AS2 can be applied within all models (2,3,4-corner)
4. Semantics:
   Terms and definitions of AS2-RFC in line with list of
   definitions (sample in Annex A)
5. Possible decision:
   Service provider implements AS2 for first / last mile
6. Implementation:
   Consider e-Invoicing Compliance Guidelines for
   process steps first / last mile
                eInvoicing Workshop Public Meeting
                       Brussels, 18 June 2009         ©2005 CEN – all rights reserved      17
                                                     © 2008 CEN – all rights reserved 22/06/2009
Questions?




             eInvoicing Workshop Public Meeting
                    Brussels, 18 June 2009         ©2005 CEN – all rights reserved      18
                                                  © 2008 CEN – all rights reserved 22/06/2009

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Tg 4 Adrian Mueller Cen 18 06 2009

  • 1. eInvoicing Workshop Meeting Brussels, 18 June 2009 CEN WORKSHOP eInvoicing Phase 2 Taskgroup 4 Final Report Anders Grangard, GS1 International Adrian Mueller, Expert Task Group 4
  • 2. Task Group 4: Emerging technologies and business processes eInvoicing Workshop Public Meeting Brussels, 18 June 2009 ©2005 CEN – all rights reserved 2 © 2008 CEN – all rights reserved 22/06/2009
  • 3. Members: Anders Grangard (GS 1 International), Andrea Caccia (Innovery), Francis Berthomieu (Orange FT Group), Otto Mueller (Dr. Otto Mueller Consulting), Klaus Foerderer (GS1 Germany), Wolfgang Eckert (Deutsche Post), Peter Potgieser (ABN Amro), Erwann Revolt (Orange FT Group), Dirk Weidenbach (xft) Expert: Adrian Mueller (Dr. Otto Mueller Consulting) eInvoicing Workshop Public Meeting Brussels, 18 June 2009 ©2005 CEN – all rights reserved 3 © 2008 CEN – all rights reserved 22/06/2009
  • 4. Task Group 4: The main objectives Main objectives are based on the CEN/ISSS Phase II business plan: Implementation of compliant electronic invoice systems in using emerging technologies and business processes; this will include issues such as: - assessment of business processes, i.e. b-2-b trading platforms. Identification of new and emerging technologies with potential impact on electronic invoices and related business processes eInvoicing Workshop Public Meeting Brussels, 18 June 2009 ©2005 CEN – all rights reserved 4 © 2008 CEN – all rights reserved 22/06/2009
  • 5. “Yesterday’s papers” Different perceptions of what a “new” technology / process is Might be well established for a big market player – but new to an SME Usage of a technology/process in new context Promising new technologies and processes arise frequently Comply with legal regulations, market environment Describe specific technologies/processes: Danger of lagging behind, republishing “yesterday’s papers” eInvoicing Workshop Public Meeting Brussels, 18 June 2009 ©2005 CEN – all rights reserved 5 © 2008 CEN – all rights reserved 22/06/2009
  • 6. CWA is about: Methodology Categorising and assessing new technologies and processes By scheming and explaining a four-layered framework for this categorisation and assessment: Semantics Interaction Models Processes Technology eInvoicing Workshop Public Meeting Brussels, 18 June 2009 ©2005 CEN – all rights reserved 6 © 2008 CEN – all rights reserved 22/06/2009
  • 7. CWA is about (cont.): Give guidance upon applying the framework for the assessment of emerging technologies and processes Demonstrating this with examples Existing work is referenced and quoted (CWA 15582, e-Invoicing Compliance Guidelines, …) – not reinventing the wheel eInvoicing Workshop Public Meeting Brussels, 18 June 2009 ©2005 CEN – all rights reserved 7 © 2008 CEN – all rights reserved 22/06/2009
  • 8. Framework Semantics Semantics: Common basis for communication, terms and definitions Interaction Models Interaction Models: Parties involved (Bilateral, 3- or 4- Corner Model) Processes Processes: Process (steps) and components Technology Technologies: Specific implementations eInvoicing Workshop Public Meeting Brussels, 18 June 2009 ©2005 CEN – all rights reserved 8 © 2008 CEN – all rights reserved 22/06/2009
  • 9. Framework: Semantics Common basis for understanding Between experts in different areas: legal, financial, technical, … Proper / common usage of terms Sample list of terms and their definitions provided as annex in the document eInvoicing Workshop Public Meeting Brussels, 18 June 2009 ©2005 CEN – all rights reserved 9 © 2008 CEN – all rights reserved 22/06/2009
  • 10. Framework: Interaction Models High level business view on how sellers and buyers organise the transfer of invoices and the exchange of related documents Number of involved parties Models: Bilateral model (with different flavours) 3-corner model 4-corner model (also multi-corner model) eInvoicing Workshop Public Meeting Brussels, 18 June 2009 ©2005 CEN – all rights reserved 10 © 2008 CEN – all rights reserved 22/06/2009
  • 11. Framework: Processes Process as such is eInvoicing, i.e. traditional billing or self-billing with electronic means Composed of different process steps: operational components of the process Functional modules “Atomic” building blocks Business Process Same functional module can be contained in different Process Steps process steps Functional Modules eInvoicing Workshop Public Meeting Brussels, 18 June 2009 ©2005 CEN – all rights reserved 11 © 2008 CEN – all rights reserved 22/06/2009
  • 12. Framework: Technology Specific technologies Nuts and bolts Serve to implement the functional modules and the process steps of the processes layer eInvoicing Workshop Public Meeting Brussels, 18 June 2009 ©2005 CEN – all rights reserved 12 © 2008 CEN – all rights reserved 22/06/2009
  • 13. Guidance for assessment Pragmatic Low learning curve Six main steps for technologies / processes Compare with the four layers of framework Plus Decision Implementation / Adaptation eInvoicing Workshop Public Meeting Brussels, 18 June 2009 ©2005 CEN – all rights reserved 13 © 2008 CEN – all rights reserved 22/06/2009
  • 14. Guidance for assessment (cont.) Bottom-up approach: Step into lower layers first Discussing examples: Technology: Communication specification AS2 Processes: Adaptation of Registered E-Mail as business process to eInvoicing Tool for getting a quick overview how a new technology/process can be utilised or adapted to eInvoicing eInvoicing Workshop Public Meeting Brussels, 18 June 2009 ©2005 CEN – all rights reserved 14 © 2008 CEN – all rights reserved 22/06/2009
  • 15. Example assessment Example chosen is AS2 Semantics (Applicability Statement 2) AS2 is a specification for Interaction Models reliable transportation of data over HTTP “New” or “old” technology Processes depends of context Technology eInvoicing Workshop Public Meeting Brussels, 18 June 2009 ©2005 CEN – all rights reserved 15 © 2008 CEN – all rights reserved 22/06/2009
  • 16. Example assessment (cont.) 1. Technology: AS2 specified in IETF RFC 4130 2. Processes: 2.1 Functional modules: Communication, Authentication, Integrity 2.2 Process steps: First mile Send Receipt and technical verification Last mile include functional modules identified in 2.1 benefit from AS2 eInvoicing Workshop Public Meeting Brussels, 18 June 2009 ©2005 CEN – all rights reserved 16 © 2008 CEN – all rights reserved 22/06/2009
  • 17. Example assessment (cont.) 3. Interaction models: AS2 can be applied within all models (2,3,4-corner) 4. Semantics: Terms and definitions of AS2-RFC in line with list of definitions (sample in Annex A) 5. Possible decision: Service provider implements AS2 for first / last mile 6. Implementation: Consider e-Invoicing Compliance Guidelines for process steps first / last mile eInvoicing Workshop Public Meeting Brussels, 18 June 2009 ©2005 CEN – all rights reserved 17 © 2008 CEN – all rights reserved 22/06/2009
  • 18. Questions? eInvoicing Workshop Public Meeting Brussels, 18 June 2009 ©2005 CEN – all rights reserved 18 © 2008 CEN – all rights reserved 22/06/2009