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Water
Conservation
 Handbook
for Local Government
Water Conservation Partnership Project                        Acknowledgments
Department for Environment and Heritage
                                                              The Department for Environment and Heritage on behalf of
GPO Box 1047 Adelaide South Australia 5001
                                                              the project partners of the Water Conservation Partnership
                                                              Project (WCPP) would like to thank the following groups and
July 2005
                                                              individuals for their valuable contribution.

ISBN 0 7590 1055 2
                                                              Project Management Group:

Disclaimer                                                    Martin Allen (DWLBC)

The views contained in this handbook do not necessarily       Marilla Barnes (SA Water)

represent those of the Department for Environment and         Natasha Davis (NABCWMB)

Heritage or the South Australian Government or the partners   Janet Inman (OCWMB)

engaged in the Water Conservation Partnership Project.        Tanya Miller (Office of Sustainability, seconded from the City

                                                              of West Torrens)

The Water Conservation Partnership Project                    Stephen West (City of Burnside)


2000- 2004 partners were:
                                                              Consultants:
• 	Local Government Association of South Australia
                                                              Sustainable Focus Pty Ltd
   (LGA)
                                                              11 Gething Crescent, Bowden SA 5007
• 	River Murray Urban Users Local Action Planning             Tel (08) 8340 8666
   Committee (RMUULAPC)                                       Email info@sustainablefocus.com.au
• 	Department for Environment and Heritage (DEH)              Web www.sustainablefocus.com.au
• 	Department of Water, Land and Biodiversity
   Conservation (DWLBC)                                       Other contacts:
• Planning SA                                                 Jade Ballantyne (City of Holdfast Bay)

• SA Water                                                    Graham Brook (City of Tea Tree Gully)

• 	Torrens Catchment Water Management Board                   Ben Calder (City of Onkaparinga) 

   (TCWMB)                                                    Jeremy Cape (CSIRO)

• 	Patawalonga Catchment Water Management Board               David Cooney and Graham Webster (Alexandrina Council)

   (PCWMB)                                                    David Cunliffe (Department for Human Services)

• 	River Murray Catchment Water Management Board              Trudi Duffield (Murray Darling Association)

   (RMCWMB)                                                   Michael Howley (City of Unley)

                                                              Tim Kelly (SA Water)

• 	Onkaparinga Catchment Water Management Board
                                                              Jacob Kochergen (City of Mitcham) 

   (OCWMB)
                                                              David Lane (Streaky Bay District Council) 

• 	Northern Adelaide and Barossa Catchment Water
                                                              Justin Lang (City of Campbelltown

   Management Board (NABCWMB)
                                                              Rima Lauge-Christensen (Hornsby Shire Council

• CSIRO                                                       Marnie Lynch (City of Prospect)

• Natural Heritage Trust                                      Rebecca Neumann (WaterWise)

                                                              John Salter (City of Adelaide)

Project Manager                                               Verity Sanders (City of Port Adelaide Enfield) 

Phil Donaldson                                                Chris Tually (City of Unley)

Office of Sustainability                                      Glen Williams (Adelaide Hills Council)

                                                              and many others.


                                                              The assistance of the Graphic Design Unit, Public Affairs

                                                              Branch (DEH) and the Murray Darling Association is

                                                              appreciated in the final production of the manual.
Foreword


The sustainable use of our water resources is crucial to   The case studies contained in the Water Conservation
ensure that future generations will enjoy the same         Handbook for Local Government demonstrate the
quality of life that we now enjoy. The stresses on the     leadership shown by a number of councils in South
River Murray, a key water resource for Adelaide and        Australia to reduce their own water use, and to provide
many South Australian country towns, and the pressure      water conservation educational and incentive schemes
on water resources in the Eyre Peninsula and Kangaroo      for their communities. The Handbook sets out how
Island regions have become increasingly evident.           councils can develop polices and plan for water
Rising water salinity, stressed water dependent            conservation in their community and within council
ecosystems and increasing pollution in our coastal and     operations. It provides an opportunity for each council
riverine environments are an indication of the impact      in South Australia to mobilise resources to implement
we have had on our water resources. The potential for      water conservation initiatives within its community.
climate change to alter rainfall in South Australia,
                                                           The Water Conservation Partnership Project (WCPP)
highlights the need for flexible and sustainable
                                                           partners have been responsible for the production of
management of our water resources.
                                                           this handbook. The WCPP (2000-2004) has been a
At the same time community expectations in relation to     joint partnership between the Local Government
water are beginning to change. The community expects       Association and local councils, the Department for
all levels of Government to assist in protecting water     Environment and Heritage, the River Murray Urban
resources. The South Australian Government has             Users Committee, the Department of Water Land and
introduced permanent water conservation measures for       Biodiversity Conservation, Planning SA, SA Water,
the first time and embarked on a WaterCare community       Patawalonga and Torrens Catchment Water
education campaign to increase awareness of the            Management Boards, River Murray Catchment Water
precious nature of our water resources. The community      Management Board, Onkaparinga Catchment Water
as a whole is beginning to accept an obligation on all     Management Board, Northern Adelaide and Barossa
users to become efficient in their water use and to        Catchment Water Management Board and the CSIRO.
reduce wasteful practices.                                 It was funded through the Commonwealth’s Natural
                                                           Heritage Trust and with the assistance of the project
The Water Conservation Handbook for Local
                                                           partners.
Government is a recognition that all sections of the
South Australian community, including State and Local      We recommend this handbook to everyone in South
Government, need to respect our water resources to         Australia as an important resource to assist in
ensure the long term sustainability of the State. The      community water conservation efforts. It is an
State Government, in response to this need, has            excellant resource to focus councils on their efforts to
launched its Greening of Government (GoGO) policy          use their water resources in their community in a
framework. The Government has eight priority areas         sustainable way.
including water conservation and wastewater
management. GoGO gives a clear message that the
State Government is serious about managing the
environmental impacts of its own operations and the
sustainable use of water resources.




Hon John Hill MP                                           Hon Karlene Maywald MP
Minister for Environment and Conservation                  Minister for the River Murray
Date 1st July 2005                                         Date 1st July 2005




Cr John Legoe                                              Colin Hill
President of the Local Government Association of           Chairman of the River Murray Urban Users Committee
South Australia
                                                           Date 1st July 2005
Date 1st July 2005
                                                                                             Water Conservation Handbook
Water Conservation Handbook   i
Table of Contents


Welcome                                      1    SECTION 5
How can you implement the ideas in this           How to conserve water in Council
Handbook?                                    1    operations                                              21
Where can you go for more information?       1    Introduction                                            21
                                                  Approaches                                              21
SECTION 1                                         A different approach – using an Energy and
Why worry about water?                       3    Water Performance Contract                              21
Why is water conservation important?         3    Planning sheet 1: Undertaking a Water Audit             23
Where does our water come from?              3    Planning sheet 2: Irrigation water use                  25
Where is water used?                         4    Planning sheet 3: Facility water use                    29
What are the benefits of conserving water?   5    Planning sheet 4: Alternative supplies of water         31
How can we conserve water?                   6    Planning sheet 5: Construction and refurbishments       35

SECTION 2                                         SECTION 6
What is happening in water conservation           Community programs for water
internationally, nationally and in South          conservation                                            37
Australia?                                   7    Introduction – Planning your community programs         37
The International context                    7    Where are the largest savings in household
The Australian context                       7    water use?                                              38
National Water Conservation Labelling             How using logic can help with your planning             40
Scheme and the Water Services Association         Describe and plan the program                           42
of Australia (WSAA)                          7    Options for water conservation activities               43
The South Australian context                 8
Catchment Water Management Boards and             SECTION 7
NRM Boards                                   9    References and contact details                          49
Local Government                             9    Resource materials included in Section 7                49
                                                  Contacts and resources                                  50
SECTION 3                                         References                                              50
Planning for water conservation              11
Introduction                                 11
Principles                                   11   Resources on CD
The Planning Process                         12   Information sheets and resources developed for this
1. Developing your approach                  12   handbook:
2. Preliminary approval                      13   - Best practice water conservation principles
3. Investigation and data collection         13   - Rainwater tanks information sheet
4. Design                                    15   - Greywater systems information sheet
5. Implementation                            15   - Home water self-audit worksheet and manual
6. Review – monitoring and evaluation        16   - Community program planning worksheet
                                                  Water Conservation Partnership Project 2003- 2004
SECTION 4                                         demonstration projects
Changing Council policies and plans          17   Australian and International case studies
Introduction                                 17   Other case studies
Strategic Management Plans                   17   Materials
Development Plans                            17
Internal policies and procedures             18
Stormwater                                   18
Council policies and plans related to
water management                             20




                                                                            Water Conservation Handbook    ii
LIST OF FIGURES                                           LIST OF TABLES
Figure 1     The natural water cycle                  3   Table 1   Possible stakeholders in water
Figure 2     Human impacts on the water cycle         4             conservation                         14
Figure 3     Regions in South Australia supplied          Table 2   Estimated annual water use by
             by the River Murray                      5             dwelling type (1993)                 39
Figure 4     Adelaide metropolitan water supply       5   Table 3   Indicative savings for using water
                                                                    conservation methods or devices      40
Figure 5     Water use in South Australia             5
                                                          Table 4   Examples of incentive programs       44
Figure 6     The water conservation management
             hierarchy                               11   Table 5   Examples of education and
                                                                    communication programs               46
Figure 7     Council policies and plans related to
             water management                        20
Figure 8     Example chart of water use at an
             urban Council depot                     23
Figure 9     Example breakdown of water use in
             a Council office building               24
Figure 10 Unley Museum Rainwater Tanks
          Project Demonstration Site                 31
Figure 11 Aquifer Storage and Recovery               32
Figure 12 Laratinga wetlands                         34
Figure 13 Typical household water use                37
Figure 14 Efficient household water use              38
Figure 15 Components of a basic program
          logic model                                41
Figure 16 Worked example – right-to-left
          program logic model                        41
Figure 17 Worked example – left-to-right
          program logic model                        42




iii   Water Conservation Handbook
Welcome


This Handbook has been prepared as a water                 Where can you go for more
conservation resource for Local Government staff and
elected members. Whether you know a little or a lot
                                                           information?
about water conservation, this Handbook is designed to     Section 7 can be found on the attached CD, It contains
assist you to:                                             information about organisations that may be able to
1.	 understand why water conservation is important,        help you with resources and advice in implementing
    especially in South Australia (Section 1);             water conservation programs. It includes information
                                                           sheets, a household water audit manual and other
2.	 understand what is happening in water
                                                           selected resource materials.
    conservation – internationally, nationally and at a
    state level (Section 2);
3.	 develop an overall water conservation plan
    (Section 3);
4.	 alter Council policies and plans to assist water
    conservation (Section 4);
5.	 improve Council operations so that they conserve
    water (Section 5); and
6.	 undertake community programs in water
    conservation (Section 6).

The Handbook is an outcome of the Water
Conservation Partnership Project 2000- 2004 (refer to
the inside of the front cover for a list of project
partners).

How can you implement the ideas
in this Handbook?
If you are new to water conservation, you might like to
read sections 1 and 2 to understand the issues
surrounding water conservation and the context for
Local Government water conservation programs.
Section 2 gives an overview of international, national,
State and regional initiatives, current legislation
relevant to water conservation and the context of water
conservation within the South Australian Local
Government Act.

If you have sufficient time and resources, it is best to
prepare a water conservation plan to cover Council
policies, operations and community education. Section
3 provides guidance on planning your approach to
water conservation. If you have limited time and
resources, you could focus on changing Council plans
and policies, as outlined in Section 4.

Saving water in Council operations will reduce your
Council’s water bills and the savings can be used in
turn to fund other programs. Section 5 provides
guidance for saving water in Council operations.
Section 6 is an overview of incentive and education
programs that Councils can run for the community.

                                                                                     Water Conservation Handbook   1
2   Water Conservation Handbook
S E C T I O N
Why worry about water?

                                                                                                                       1
Why is water conservation                                                    water supply will fail World Health Organisation
                                                                             Guidelines for drinking water on average 40% of the
important?                                                                   time. The situation will be worse in areas that rely
Water is a precious resource that needs to be used                           solely on the River Murray for their water supply. In
wisely, especially in Australia, which is the driest                         addition, if action is not taken, increasing stream
inhabited continent on earth. At the moment we don’t                         salinity in the River Murray is projected to raise water
use water wisely; in fact, we use more water per person                      costs in South Australia by $17 million a year3. Major
than every other nation on earth, except for the United                      interventions such as dredging of the Murray Mouth,
States. In addition, salinity and deteriorating water                        salinity interception schemes and permanent water
quality are seriously affecting the sustainability of                        restrictions are contributing to the sustainable
Australia’s agricultural production, the conservation of                     management of our water resources.
biological diversity and the viability of our
infrastructure and regional communities (CoAG                                Conserving water is an effective way of maintaining an
Communique, see www.coag.gov.au/ for full details).                          adequate quality and quantity of water for the
                                                                             environment and for future generations. Fortunately,
Conserving water is particularly important in South                          most people in South Australia recognise that water
Australia because it is the driest state in Australia. On                    quality and conservation are crucial issues. For
average, 48 per cent of Australia receives more than                         example, in a survey of residents of the West Torrens
300mm of rainfall each year, whereas only twelve per                         Council area, the 200 respondents rated water quality
cent of South Australia does1. As a comparison, the                          and water conservation as their primary and fourth
annual flow of the Murray–Darling River system carries                       issues of environmental concern (from sixteen options).
less water than the Amazon River does in one day2.                           These issues also rank highly in environmental
                                                                             perspective surveys of South Australians undertaken by
The effects of our high levels of water use have been                        the Australian Bureau of Statistics.
dramatic. For example, currently the lower River
Murray effectively experiences drought conditions one                        Where does our water come from?
year in two, whereas before European arrival these
conditions only occurred once every twenty years. If                         Water circulates through the natural environment in a
nothing is done, reduced flows and increased salinity                        continuing cycle powered by the sun. This is known as
                                                                             the water cycle and is shown in Figure 1.
will mean that within twenty years Adelaide’s main

FIGURE 1 The natural water cycle




                              CLOUD FORMATION                              SUN
                                                                                        CONDENSING WATER VAPOUR


              SNOW                  PRECIPITATION
                            HAIL                                          EVAPORATION FROM PRECIPITATION,
                                          RAIN                            SURFACE WATER, RESPIRATION
                  SURFACE                                                 (ANIMALS), COMBUSTION (MACHINES),
                  RUNOFF                                                  TRANSPIRATION (PLANTS)


                                             LAKES                                                        EVAPORATION
                                                                                                          OCEAN CONTRIBUTES
                                             INF                                                          ABOUT 80% OF TOTAL
                                                   I LT R A
                                   GR                         TIO N                                       WATER VAPOUR IN AIR
                                     OU
                                        ND
                                          WA
                                            TE                             RESERVOIRS                                              OCEAN
                                                 R
                                                                                                              SALT WATER
                                              IMP                                                             INTRUSION
                                                     ERV
                                                         IOU
                                                                S LA
                                                                    YER




                                                                                                          Water Conservation Handbook   3
FIGURE 2 Human impacts on the water cycle




Many human activities impact significantly on the          Rural and remote communities rely on a wide variety
water cycle. For example, clearing vegetation degrades     of water sources including groundwater, small local
water quality through soil erosion and changes water       dams, household rainwater tanks and water piped over
flow patterns because of altered rates of evaporation,     many kilometres in regional pipeline systems.
transpiration and infiltration. Some human impacts on
the water cycle are shown in Figure 2 from                 Where is water used?
www.watercare.net.
                                                           South Australia uses water for irrigated agriculture,
South Australians receive their water from a number of     manufacturing, domestic use, dryland farming and
major water supply systems, some of which rely on          mining. Figure 52 on page 5 demonstrates where water
local water sources, but many of which rely on the         is used in South Australia.
River Murray. In an average year, the River Murray
supplies almost half the State's urban water needs. In     While 80 per cent of water used in the State is used for
dry years, the River Murray supplies up to 90 per cent     irrigation, reducing water use by Local Government
of the State’s urban water needs. Major regions in         and the community is important in that it shows we all
South Australia supplied by the River Murray are           need to work together when asking irrigators to make
depicted in Figure 3. A recent offtake to the Barossa is   efficiency improvements. Water conservation in the
not included.                                              community provides many benefits in addition to water
                                                           resource conservation.
Adelaide is supplied via large pipelines from the River
Murray and from the Adelaide Hills Catchment area, as
shown on page 5 in Figure 45.


4    Water Conservation Handbook
FIGURE 3 Regions in South Australia supplied by            FIGURE 4 Adelaide metropolitan water supply
         the River Murray




What are the benefits of
conserving water?
There are benefits for Local Government across the

triple bottom line (economic, social and environmental)

from conserving water.                                     FIGURE 5 Water use in South Australia


Economic
Conserving water within your own Council’s operations
can reduce water bills significantly – see Section 5
(page 21) for a case study. The implementation of
water conservation measures can also delay the need to
augment water supply and disposal infrastructure.

Social/community
Social and community benefits of water conservation
include the flow-on savings of reduced water bills (and
energy bills where hot water is conserved) to residents
and the conservation of water resources for future
generations (contributing to inter-generational equity).
In addition, water conservation ensures food and other
                                                                       Irrigated agriculture 80%
goods can continue to be grown and manufactured at
current prices.                                                        Industry, manufacturing, services 6%

                                                                       Dryland farming and rural living 4%
Water conservation improves people’s quality of life as                Urban domestic water services 9%
it enables them to enjoy recreational activities such as
                                                                       Mining 1%
fresh water fishing, boating and water sports.
By taking action on water conservation Local
Government can meet community expectations and
demonstrate local leadership.

                                                                                    Water Conservation Handbook   5
Environmental                                              2. Structural and operational measures
Conserving water helps to improve environmental            Three types of structural measures for water
flows in our rivers and reduces demand on                  conservation exist:
groundwater sources. This in turn improves river and
                                                           •	 the use of more water efficient plumbing fixtures in
ecosystem health and groundwater quality, decreases
                                                              buildings and within the water supply system;
salinity and maintains biodiversity. Conserving water
also has end-of-pipe benefits for the environment. For     •	 more efficient use of water outdoors; and
example:                                                   •	 access to alternative water sources such as reuse,
                                                              rainwater and groundwater.
•	 reducing indoor water usage decreases sewage
   volumes, leading to a reduction in treated and
                                                           Local Government can demonstrate leadership by
   untreated effluent discharges to water bodies; and
                                                           improving the performance of its own operations.
                                                           Refer to Section 5 for further information about
•	 capture and use of rainwater reduces stormwater         improving water conservation in Council operations.
   volumes, leading to reduced volumes of street run­
   off. This may reduce flooding, erosion and              3. Community programs – education and
   environmental damage to our streams and coastal            incentives
   waters.                                                 Education and incentive schemes can be used by Local
                                                           Government to encourage the uptake of water
Conserving water can also help to reduce greenhouse        conservation practices and technologies, see Section 6
gas emissions. In addition to the energy saved from        for further information.
reduced use of hot water, electricity use and associated
greenhouse gas emissions are reduced because less          4. Economic instruments
water is being pumped from the River Murray to urban       Economic instruments are market-based mechanisms
areas in South Australia. Currently, the energy required   such as pricing, tradeable property rights and economic
to do this is 906 kWh/Ml (three times the Australian       or enforcement incentives to encourage water users to
average) and the associated greenhouse emissions are       modify their behaviour to achieve sustainability.
in excess of 200 000 tonnes per annum (this is             Economic instruments can be established by Federal
equivalent to the annual emissions from 40 000 cars)8.     and State Governments and water utilities, and are
                                                           seldom used by Local Government.
How can we conserve water?
                                                           Overall, Local Government has an important role in
Councils are increasingly being encouraged by their        facilitating water conservation as it is:
communities to address water conservation as a priority
environmental issue. Conserving water means using          • 	 responsible for the provision of infrastructure and
water resources more wisely. In the water industry this        services;
is known as ‘demand management’. Demand                    • 	 responsible for local environmental management
management can often be undertaken without changing            and regulation; and
the way we live or dramatically changing our lifestyles.   • 	 able to provide opportunities for local education,
Four major types of demand management instruments              public participation and local action.
exist to encourage water conservation.
                                                                                    NOTE:
1. Regulatory instruments
The State and Federal Governments have a role in
regulation through methods such as mandatory                 A national mandatory water efficiency labelling
labelling of the water efficiency of appliances and          and standards scheme is likely to be in operation
restricting the sale of non-water efficient devices.         from 1 July 2005.
There are various regulatory methods that Local
Government can use to encourage water conservation,          The scheme will ensure consumers have
see Section 4 (page 17). South Australia has in place        knowledge about water efficiency of domestic
the capacity to introduce water restrictions which           products, such as dishwashers, taps, shower
permit or prohibit certain water use behaviour, see          systems and washing machines in the first
Section 4 for details                                        instance.




6    Water Conservation Handbook
S E C T I O N
What is happening in water
                                                                                                    2
conservation internationally,
nationally and in South Australia?

The international context                                    These have included charging for the full cost of
                                                             supplying water, creating a market to allow the
Conserving water is one of the many challenges for           water to move to higher value crops or uses, and
humanity in moving towards sustainability. At an             separating the regulatory and supply functions of
international level, there have been a number of             water management agencies. Since 1996, there
agreements and events that have focused on the               has been some progress in most states and
importance of water conservation including:                  territories. Reforms are not yet fully and
•	 the UN Conference on the Human Environment                equitably implemented, however. For example -
   (Stockholm, 1972);                                        users of urban water largely meet the
                                                             environmental costs of urban water supply in
•	 the International Drinking Water Supply and
                                                             most states and territories, but the costs of rural
   Sanitation Decade launch (Mar del Plata, 1977);
                                                             water generally do not account for the full
•	 the World Conference on Water and the                     environmental cost of extraction. For details go
   Environment (Dublin, 1992);                               to www.deh.gov.au/soe/2001/water.html.
•	 the UNCED Earth Summit - Agenda 21 (Rio de
   Janeiro, 1992);                                         In 2002, a Senate Inquiry into Australia's Urban Water
•	 the Drinking Water and Environmental Sanitation         Management made recommendations for
   Conference on the Implementation of Agenda 21           Commonwealth-led reform of urban water management
   (Noordwijk, Meeting of Ministers, 1994);                in Australia. The Senate Report 'The Value of Water' is
                                                           available at www.aph.gov.au/senate/committee/
•	 the Global Water Partnership meeting (Stockholm,
                                                           ecita_ctte/water/report/contents.htm.
   1996);
•	 the 1st World Water Forum of the World Water            At its meeting on June 25 2004, COAG agreed to a
   Council (Marrakesh, 1997);                              National Water Initiative (NWI), covering a range of
•	 the World Summit (Johannesburg, 2002); and              areas in which greater compatability and the adoption
•	 the 3rd World Water Forum (Japan, 2003).                of best practice approaches to water management
                                                           nationally will bring substantial benefits. Key elements
The Australian context                                     of the NWI include the return of over allocated systems
                                                           to sustainable levels and actions to better manage water
The Commonwealth Government has a limited role in          demand in urban areas.
water conservation, as resource issues are generally the   www.coag.gov.au/meetings/250604
jurisdiction of State and Local Governments. In
February 1994, the Council of Australian Governments       A potentially powerful regulatory role for the
(COAG) consisting of the Prime Minister, Premiers,         Commonwealth Government and its agencies is the
Chief Ministers and the President of the Australian        Building Code of Australia (BCA), which can be used
Local Government Association agreed to implement a         as a significant tool to ensure water efficient appliances
‘strategic framework to achieve an efficient and           are standard in new buildings. For example, under the
sustainable water industry’.                               BCA only dual-flush cisterns can now be installed in
                                                           Australia.
  The COAG Water Reform Framework aims to
  improve water management and to ensure that
  the extraction of water is sustainable.
  Governments have introduced a range of reforms
  to the water industry (see
  www.deh.gov.au/water/policy/coag.html
                                                                                       Water Conservation Handbook   7
National Water Conservation
                                                         The Waste Control Regulations come into effect in
Labelling Scheme and the Water                           those areas where the SA Water Corporation's sewage
Services Association of Australia                        services are not available. About one third of South
                                                         Australians (400 000 people) are serviced by
Many water efficient products are rated under a
                                                         wastewater systems administered under the Waste
National Water Conservation Labelling Scheme
                                                         Control Regulations. The Waste Control Regulations
administered by the Water Services Association of
                                                         are administered by Local Government or authorised
Australia (WSAA). Under the scheme products can be
                                                         officers of the Department of Health with delegated
labelled from ‘A’ (a moderate water efficiency rating)
                                                         authority from the Minister of Health, depending on
to ‘AAAAA’ (the best rating of all). Many products are
                                                         the type of system. For details refer to
available that are rated at least ‘AAA’.
                                                         www.dh.sa.gov.au/pehs/branches/wastewater/wastewate
                                                         r-legis.htm
These include showerheads, washing machines, toilet
                                                         All public water supplies (including communal
suites, flow restrictors and some other appliances and
                                                         rainwater tanks) are subject to the Food Act and
fixtures. A listing of products certified under the
                                                         Regulations.
Scheme is available on the WSAA website
www.wsaa. asn.au.
Refer to Section 7 for further contact details.
                                                         Water supply and treatment
                                                         Water supply and infrastructure in South Australia is
The Department of Environment and Heritage               managed by SA Water. There are some exceptions
(Commonwealth Government Department) will                where water is supplied by private companies, for
introduce a national mandatory water efficiency          example at Skye, Coober Pedy, Leigh Creek, Woomera
labelling and minimum water efficiency standards         and Roxby Downs. In turn, rainwater tanks are
(WELS) for domestic appliances, fixtures and fittings    managed by individual householders or businesses.
as a method of reducing urban water consumption. See
www.deh.gov.au/water/urban/final-report.html for         SA Water manages the bulk of the state’s reticulation
details.                                                 systems, especially in the metropolitan area and large
                                                         country towns. There are some private reticulation
                                                         systems in smaller country towns (e.g. Weeroona
The South Australian context
                                                         Island).
Legislation
The Water Resources Act 1997 sets the legislative        SA Water also manages the bulk of SA's wastewater
framework in South Australia for water resource          treatment. There are some private wastewater treatment
management. It includes a requirement for the State      and re-use schemes and many smaller country areas
Government to prepare and keep an up-to-date State       have septic tank effluent disposal system (STEDS)
Water Plan (the current plan was released in September   schemes operated by Councils. In country areas many
2000) and provides the powers for the creation of        households and businesses have individual on-site
Catchment Water Management Boards with delegated         wastewater treatment systems.
authority to prepare Catchment Water Management
Plans. Other Acts which contain provisions relevant to   Stormwater infrastructure is managed by local
water management include the Environment Protection      Councils. Refer to Section 4 for details.
Act 1993 (water pollution), Sewerage Act 1929,
Waterworks Act (restrictions) and the Public and         State Government bodies and partnerships
Environmental Health Act 1987 (sanitation and            The Department of Water, Land and Biodiversity
drainage). The Natural Resources Management Act          Conservation (DWLBC) is the principal Department
2004, has recently been passed which will eventually     which assists the Minister responsible for the
replace the Water Resouces Act 1997 and allow for the    administration of the South Australian Water Resources
development to Natural Resource Management Boards        Act 1997. Through effective administration of the Act,
instead.                                                 the Department seeks to encourage use of water for its
                                                         highest and best return within sustainable limits.
The safe collection, treatment and disposal of non­
industrial wastewater (sewage and wastewater of          The Environment Protection Authority (EPA) regulates
domestic origin) is managed in South Australia under     and prosecutes for water pollution activities and also
the Sewerage Act administered by SA Water or the         provides water education programs for business and the
Public and Environmental Health Act (Waste Control       community including Codes of Practice for Stormwater
Regulations) 1995.                                       Pollution Prevention.

8    Water Conservation Handbook
SA Water is a corporation wholly owned by the             Adelaide Hills catchments and groundwater resources
Government of South Australia (with United Water          also face competition for water from the various water
and United Utilities as subcontractors) responsible for   using sectors. The second issue is Adelaide’s increasing
reticulated water supply, wastewater treatment and        thirst.
infrastructure throughout much of South Australia.
                                                          Although South Australia is at the forefront of water
Planning SA is a State Government agency, part of the     conservation and reuse initiatives, in the absence of
Department of Transport and Urban Planning,               further action, as foreshadoweed in the draft Water
responsible for guiding and administering the South       Proofing Adelaide strategy - the trend of increasing
Australian Planning and Development Assessment            demand for water in Adelaide would be expected to
System. Planning SA has developed a Stormwater            continue. The Water Proofing Adelaide document
Plan Amendment Report and guidelines for Local            provides strategies for ensuring our water supplies are
Government, as well as information on good                sustainable well into the future through better land
residential design and planning frameworks.               management and in developing alternative water
                                                          supplies
The Environmental Health Service of the Department        For more information go to:
of Health provides a range of scientific, engineering     www.waterproofingadelaide.sa.gov.au
and technical services related to public and
environmental health, specifically in the areas of        Catchment Water Management
drinking water (including rainwater), sanitation and      Boards and NRM Boards
wastewater management. This includes administration
of the Waste Control Regulations, assessment and          The Catchment Water Management Boards (River
approvals for wastewater systems and reclaimed water      Murray, Patawalonga, Torrens, Northern Adelaide and
re-use systems, and support for Local Government in       Barossa, Arid Areas, South East, Eyre Peninsula and
the administration of the Public and Environmental        Onkaparinga) have three main legislative functions:
Health Act and Regulations.                               •	 to prepare and implement Catchment Water
                                                             Management Plans;
The River Murray Urban Users (RMUU) Group is a
                                                          •	 to provide advice to the Minister and Councils about
local action planning group addressing natural
                                                             water resource management; and
resource management issues in the Murray-Darling
Basin in South Australia, to help to preserve and         •	 to promote awareness and involvement in best
restore the health of the River Murray. The RMUU             practice water management.
Group target area is all of the regions outside the
Murray-Darling Basin that receive piped River             Catchment Boards may fund or part-fund stormwater
Murray water in South Australia.                          pollution prevention officers in their areas. For more
                                                          information on Catchment Water Management Boards
The Water Conservation Partnership Project (WCPP)         visit www.catchments.net.
(1999–2004) was administered by the Department for
Environment and Heritage on behalf of a number of         The system of Catchment Management Boards is being
State, Local Government and community                     revised and will be replaced with Regional Natural
stakeholders. The Project aimed to reduce urban           Resource Management (NRM) Boards - which will
dependency on River Murray water in the RMUU              produce Natural Resources Management Plans for their
region by increasing water use efficiency and the         respective regions. A NRM Reform Unit has been
sustainable use of alternative water supplies. Twelve     established by the State Government within the
Local Government and community based pilot water          Department of Water, Land and Biodiversity
conservation education and incentive projects and         Conservation to implement the NRM Integration
demonstration sites, a symposium and several studies      Project. For more details, see
and publications were funded.                             www.dwlbc.sa.gov.au/nrm_reform/.

Water Proofing Adelaide is a South Australian             Local Government
Government initiative that seeks to establish a
blueprint for the management, conservation and            The important role of Local Government in promoting
development of Adelaide’s water resources to 2025.        sustainability initiatives is acknowledged through the
Adelaide faces several significant issues. The first is   Intergovernmental Agreement on the Environment,
the escalating risks facing our environment. The River    Local Agenda 21 and the following sections of the
Murray, which we rely heavily for our mains water in      Local Government Act 1999:
South Australia, is under continued stress as is the

                                                                                     Water Conservation Handbook    9
Principal role of Councils
Section 6 (b) outlines Council’s roles to provide and      The ICLEI Water Campaign is based on the Local
co-ordinate various public services and facilities, and    Government water code known as The Lisbon
to develop its community and resources, in a socially      Principles. Further information on the Water Campaign
just and ecologically sustainable manner.                  is available in Section 7 (on CD).
Functions of Councils
Section 7 (e) outlines Council’s functions to manage,      For more information go to www.iclei.org/water.
develop, protect, restore, enhance and conserve the
environment in an ecologically sustainable manner.
Objectives of Councils
Section 8 (d) outlines Council’s objectives to give due
weight in all its plans, policies and activities to
regional, State and national objectives and strategies
concerning the economic, social, physical and
environmental development and management of the
community.
Section 8 (f) outlines Council’s objectives to encourage
sustainable development and the protection of the
environment and to ensure a proper balance within its
community between economic, social, environmental
and cultural considerations.

A Statement of Joint Intent (SOJI) can be used to
support the development of partnerships in Local
Government to undertake water conservation
initiatives. A sample SOJI is included in Section 7.

The International Council of Local Environmental
Initiatives (ICLEI) has developed a new program for
Councils, the ICLEI Water Campaign. ICLEI will build
on the work of the WCPP to facilitate councils
undertaking the ICLEI Water Campaign.

     The Water Campaign provides Local
     Governments with a framework for addressing
     their unique local water management concerns
     while contributing to an international effort to
     mitigate the current global water crisis. It was
     developed in response to the mandate that ICLEI
     was given by its membership in 1995 to develop
     an international campaign focusing on water.

     The Water Campaign focuses on the need to
     improve dialogue between water managers and
     water users. This dialogue begins with improved
     water management within Local Government
     itself, and extends to the community and the
     watershed area. Improving Local Government
     service delivery places value on community input
     and participation. This participatory approach to
     water management recognises that modern water
     management solutions are increasingly non-
     technical in their emphasis.




10     Water Conservation Handbook
S E C T I O N
Planning for water conservation

                                                                                                        3
Introduction                                                   First Principle – Avoid
                                                               This principle seeks to encourage, where possible, the
This Section provides some guidance on planning your
                                                               use of waterless options where they exist. This is
approach to water conservation. If you have the time
                                                               achieved through the use of alternative techniques to
and resources, it is best to develop a comprehensive
                                                               reduce dependency on reticulated water such as
water conservation plan, including changing Council
                                                               sweeping paths and pavements, instead of hosing them,
policies and plans, improving Council operations and
                                                               and using dry composting toilets.
undertaking community programs. You can use the
planning framework provided here to develop your
                                                               Second Principle – Reduce
plan.
                                                               This principle seeks to reduce the amount of water use
If you only have limited time and resources, start with        through:
some targeted initiatives that you can build into              •	 water efficient building and garden design which
existing programs. You can use parts of the planning              can be achieved through practices such as
framework provided to design these initiatives.                   appropriate plant selection with preference to local
                                                                  indigenous species and efficient irrigation practices;
Principles                                                     •	 the efficient use of locally collected and alternative
                                                                  water supplies, for example collecting and using
The Water Conservation Partnership Project worked
                                                                  rainwater for irrigation and internal building
with Local Government to develop the five Best
                                                                  purposes;
Practice Water Conservation Principles. These are
based on the waste management hierarchy (avoid,                •	 the installation of water efficient devices, such as
reduce, re-use, recycle and disposal). Understanding              low flow showerheads, dual flush toilets, low flow
the Principles may be useful in developing your                   taps and front-loading washing machines; and
Council’s approach to water conservation, they are             •	 adopting ‘water conservation management
outlined in Figure 6.                                             practices’ that educate residents and Council staff.

FIGURE 6 The water conservation management hierarchy


                                         AVOID WATER USE
                   Where possible avoid use of water where waterless options exist

                                        REDUCE WATER USE
              Reduce water use through the sustainable use of alternative water supplies
               and through reducing the amount of water used from reticulated supply
                                           RECYCLE WATER
                           Recycling treated wastewater originating from
                                          reticulated supply
                                         DISPOSAL OF WATER
                                Disposal of un-recycled or untreatable
                                                                                     FEEDBACK AND
                                wastewater in an appropriate manner
                                                                                ADAPTIVE MANAGEMENT
                                    so as not to cause detrimental
                                                                               A continuous feedback loop
                                       impact on the receiving
                                                                               on Council's implementation
                                             environment
                                                                             of water conservation initiatives
                                                                            leading to adaptive management




                                                                                           Water Conservation Handbook   11
Third Principle – Recycle                                   1. Developing your approach
This principle seeks to use wastewater or reclaimed
                                                            This part of the planning process will determine your
water from one application such as wastewater
                                                            overall approach to water conservation.
treatment for another application. When using recycled
water, Councils must ensure that they comply with the       What is the context for water conservation
Environment Protection Policy 2003 (Water Quality).
                                                            in your Council?
                                                            The water conservation initiatives you decide to
Fourth Principle – Disposal
                                                            develop and implement will depend on many factors
This principle seeks to ensure that the disposal of water
                                                            including the location of your Council, the level of
or treated wastewater that is not recycled or reused
                                                            senior management support for water conservation
does not cause degradation of catchment, coastal,
                                                            initiatives and the funding available. It is worth
marine or terrestrial environments. This principle
                                                            considering your Council’s context by thinking about
should be employed as a last resort.
                                                            questions such as:

Feedback and Adaptive Management                            •	 is water conservation important in your Council?
Feedback and adaptive management is a continuous            •	 how is water conservation incorporated into existing
approach used by Councils in determining the success           Council plans and operations (if at all)?
of implementation of the best practice principles.          •	 are there any specific drivers or anticipated
                                                               circumstances that will heighten the importance of
Refer to Section 7 on the CD for a full description of         water conservation in your Council?
the Best Practice Water Conservation Principles.            •	 can you realise any synergies between delivering
                                                               stated Council objectives (such as Strategic Goals)
The Planning Process                                           and water conservation initiatives?

Developing a plan for your Council’s approach to            •	 how can Council address the different levels of
water conservation will assist you to take a strategic         water restriction?
and systematic approach to the business of saving
water. Your plan will help you to gain support for water    Some of the drivers for promoting water conservation
conservation initiatives within your Council and the        at your Council might include:
community and to achieve the most significant               •	 water supply security and/or reliability;
outcomes possible given your level of resources. A          •	 constraints on water treatment/supply, wastewater
well-developed plan will help to establish shared              treatment, peak demand (i.e. the demand for water
expectations, roles and responsibilities and generate          on hot, dry days);
ownership.
                                                            •	 flood mitigation through stormwater detention;
It is useful to consider your plan as a ‘living’            •	 community service (e.g. through the provision of
document. A good plan is reviewed and modified on a            information and low-cost products and services to
regular basis and used to report on progress, highlight        householders);
successes and identify areas for improvement.               •	 water quality issues;

The following generic planning process is suitable for a    •	 drought response/management; and
comprehensive water conservation plan, but the areas        •	 demonstrating Council’s commitment to sustainable
of emphasis and level of detail that you put into your         development.
plan will depend on the size and structure of your
Council, the available funds and human resources and        It is valuable to identify where water conservation may
your particular water conservation goals. You may wish      link to, or generate benefits for, other programs,
to refer to more specific approaches such as the            initiatives or objectives being implemented by your
implementation of the Best Practice Water                   Council (for example, greenhouse programs, such as
Conservation Principles or the ICLEI Water Campaign.        Cities for Climate Protection, community
                                                            environmental education programs or infrastructure
                                                            upgrades). This will increase both opportunities for
                                                            support and funding for water conservation initiatives.

                                                            Where will your approach to water conservation within
                                                            the Council exist?



12   Water Conservation Handbook
You need to decide whether you will develop a              3. Investigation and data
separate water conservation plan or whether you will
integrate water conservation into other Council
                                                              collection
planning processes. For example, your approach to          This stage of the planning process provides the
water conservation could be integrated into your           structure and background that will help you select and
Environmental Management Plan.                             develop specific programs.

Assess resources                                           Develop an overview of water
At this stage you should make a preliminary                conservation initiatives
assessment of the human and financial resources that       You can learn a lot from water conservation programs
are likely to be available for Water Conservation Plans    that have been undertaken elsewhere. You will find
and initiatives. This is where you can begin to            case studies throughout this Handbook and you can use
understand the scope of your plan.                         your Local Government networks. However, each
                                                           Council is unique and you should also investigate what
2. Preliminary approval                                    has already been done within your Council. This will
                                                           be important for maintaining your credibility within
This stage of the planning process outlines what you       Council.
will need to consider in seeking approval for your
approach to water conservation.                            Collect data
                                                           In planning your approach to water conservation it is
Identify internal partners                                 crucial to understand how much water is used, where,
Developing and implementing water conservation             by whom and how. Council water use data is available
initiatives by yourself is hard work. If possible you      from SA Water – refer to Section 5 (page 23) for
should identify members of staff to work with. This        details. Water data specific to your Council can be
could include, for example:                                broken down into residential, non-residential and
                                                           commercial sectors. The non-residential data includes
•	 a member of senior management (or an elected
                                                           Council, State Government and industrial water use.
   member) with a genuine level of commitment to
   supporting water conservation initiatives; or
                                                           Relevant data to collect might include:
•	 a cross-functional team of Council staff who can
   work with you to develop and implement water            •	 average household usage (indoor and outdoor, or by
   conservation initiatives across Council and within         end-use);
   the community.                                          •	 Council consumption (buildings, facilities, parks and
                                                              grounds);
Create a business case for involvement                     •	 population growth and the projected demand for
To obtain approval for developing and implementing            water (and possible implications);
your approach to water conservation you may need to        • other Council information: demographics, area, etc;
put together a business case for Council senior
                                                           •	 water supply source(s) cost of water, groundwater
management (and elected members) stating the broad
                                                              information etc.;
goals of the Water Conservation Plan and the resources
that will be required.                                     •	 wastewater treatment, recycling, effluent discharges,
                                                              water quality, costs; and
Gain approval to proceed                                   •	 stormwater volumes, infrastructure costs, upgrade
Depending on the scope of your plan you may need              requirements etc.
approval and commitment from senior management
(and possibly elected members). This could include:        It is important to identify the usage by sector in each
                                                           Council, so that the right priorities are targeted. For
•	 formal approval of staff-time to work on the project;   example in the City of Port Adelaide Enfield, two
•	 initial funding to undertake any investigations         thirds of water consumption is by the commercial and
   required; and                                           industrial sectors, so education programs focussed
•	 a commitment to invest in identified projects (within   purely on residential use may have minimal impact on
   agreed capital costs and returns on investment,         water consumption.
   where appropriate).
                                                           Once you have collected this data you can start to
Without this commitment, initial time and funds may        identify water conservation opportunities that will be
be wasted.                                                 most effective and give ‘value for money’.


                                                                                      Water Conservation Handbook   13
For example, if outdoor water use in your area is high,      Select and design water conservation
then a program targeted at this will have the greatest       initiatives
potential for saving water. Current consumption data         The range of water conservation programs are outlined
may also be necessary for setting and monitoring             as follows:
targets.
                                                             1.	 Changing Council plans and policies – refer to
Work with stakeholders                                           Section 4 (page 17 ) for details.
                                                             2.	 Saving water in Council operations – refer to
The value of your plan, and the success of its
                                                                 Section 5 (page 21) for details.
implementation, will be strengthened by involving the
                                                             3.	 Community programs – refer to Section 6 (page 37)
community and other stakeholders in its development.
                                                                 for details.
This involvement is the key to capacity building, which
will support, promote, contribute to and sustain your
                                                             When reviewing and selecting programs, assess which
Water Conservation Plan. The effort you put into
                                                             are most strategic for your Council in terms of:
involving stakeholders will depend on the scope of
your plan.                                                   •	 links to your Strategic/Corporate Plan;
                                                             •	 achieving significant reductions in water use;
It will be important to include some stakeholder groups
                                                             •	 the provision of community services;
directly in the process, while others may just be kept
informed. Potential stakeholders to include in the           •	 establishing partnerships with government bodies
development of your plan are outlined in Table 1.               and the private sector; and
                                                             •	 promoting your Council as responsible.
Understanding stakeholders is critical to designing and
implementing appropriate and effective water                 The most effective Water Conservation Plans are
conservation programs. This involves understanding           generally implemented through a variety of program
who will influence the implementation of your Plan,          types. If you have limited resources, it is best to focus
their level of understanding, values, perception and         on one or two initial programs.
practices in relation to water conservation, and how
you can ensure they support your goals. Gathering
knowledge about your community is explored further
in Section 6.


TABLE 1 Possible stakeholders in water conservation

Staff and elected members 	                                  Community representatives

• Management, staff and elected members	                     • Local environment groups & branches of
•	 Finance, corporate support, grounds staff,                  State/National groups
   property and facilities management,                       • Schools

   procurement etc                                           • Education (e.g. TAFE)

                                                             •	 Community groups (e.g. Lions Club, Rotary)
                                                             •	 Catchment groups

Private sector                                               Government bodies

• Council’s contractors                                      • Water suppliers (wholesale and retail) (SA Water)
• Local retailers of water using products (e.g. nurseries,   • State Government agencies (Department for
  garden supplies & irrigation equipment specialists)          Water, Land and Biodiversity Conservation etc)
• Hardware retail outlets                                    • Federal Government agencies (Environment
• Electrical retail outlets (e.g. washing machines,            Australia, Australian Greenhouse Office etc)
  dishwashers)                                               • Catchment Water Management Boards
• Manufacturers / importers of water using
  products
• Landscape businesses
• Local builders and developers
• Energy suppliers




14   Water Conservation Handbook
CASE STUDY:
                                                       Rous Water

  Rous Water, a bulk water supplier in northern                The program was so successful that some outlets
  NSW, initiated a program offering householders a             produced their own promotional material,
  $150 rebate on the purchase of a water efficient             including window displays, or supplemented the
  front loading washing machine with an energy                 offer with additional ‘cash back’ on some brands.
  rating of four stars or above. The program was run           Since the start of the program there has been
  in partnership with the NSW Sustainable Energy               interest from both washing machine manufacturers
  Development Authority and the local energy                   and retailers to join the partnership and contribute
  provider NorthPower, with each contributing $50              to the rebate. For further information contact John
  to the rebate. Local electrical goods retail outlets         Rutledge on (02) 6621 8055.
  participated in the program.



4. Design                                                      5. Implementation
At this stage of the planning process you can fully            This is the important part! Your plan should provide
develop specific water conservation initiatives.               you with the steps to follow through the
                                                               implementation phase. However, during the
Do a detailed design                                           implementation phase you will most likely need to
Refer to Sections 4, 5 and 6 for details on changing           adjust your plan to take advantages of opportunities as
Council policies and plans, improving Council                  they arise and to manage unforeseen events.
operations and undertaking community programs
respectively. Choose the programs that will suit your          Remember that implementing your plan is what you
circumstances and adapt them to the resources and              should spend most of your time doing. It is important
context of your Council.                                       to find the right balance between planning and action.

Set targets                                                    It is likely that your Council will already have
                                                               management systems or processes in place, and you
Targets specific to each initiative may be set. Targets

                                                               should integrate your plan with these where possible.
should be SMART:

Specific: clearly state what you aim to achieve.
              Manage and review data
Measurable: ensure that the data is available and that
        Data management is the most commonly neglected part
systems are in place to manage the data.
                      of water conservation programs. It is crucial to set up a
Achievable: assess if it is possible to meet the goal
         tailored data management system that collects water
with the available resources and timeframe.
                   use data as it is generated, to monitor the success of
Realistic: set targets that are possible to achieve for the
   water conservation initiatives.
type of program you are implementing.

Timely: set a timeframe for achieving each target and
         The water use data should be reviewed regularly to:
goal, and monitor on a regular basis.

                                                               •	 ensure that water conservation initiatives that have
Seek formal approval                                              been implemented are meeting their predicted
                                                                  savings; and
At this stage you may need to seek approval to expend
funds on the delivery of the Water Conservation Plan           •	 identify any unexpected changes in use as this
Plan. You should have enough information by this                  enables quick rectification if required (for example,
stage to provide costs, benefits and a detailed plan. You         if there are system leaks).
may also be able to apply for external funding through
the Office of Local Government, Local Government               When analysing water use data, you will need to take
Association, National Heritage Trust, Community                climate variability and varied usage patterns into
Development Grants, Catchment Water Management                 account. Water savings may not be reflected initially in
Boards (or NRM Boards) etc.                                    the water use data. For example, if you implement
                                                               water saving initiatives during an unusually hot year
                                                               (as in 2002), consumption may appear to increase
                                                               when water is still being saved relatively speaking



                                                                                          Water Conservation Handbook   15
because consumption would have been even higher if         There are several ways to assess the effectiveness of
you had done nothing. It is possible to correct your       water conservation programs, including:
data for climate and usage variations, but this is not
                                                           •	 surveys, questionnaires and feedback forms;
straightforward and you should seek professional
assistance if this is of interest to you.                  •	 statistical analysis;
                                                           •	 cost-benefit analysis;
It is crucial to manage your data well (both in terms of   •	 participation (or uptake) rates; and
water and budgets) in order to demonstrate savings to      •	 the amount of positive publicity received.
management and elected members.
                                                           It is critical to identify early in the planning process
Manage roles and responsibilities                          what information or data will need to be collected or
To generate shared expectations and ownership it is        maintained in order to monitor the effectiveness of
important to define the roles and responsibilities of      programs. It is better to gather more information than
Council staff and management, and other stakeholders       less, as it is often impossible to collect it after the
involved in your Water Conservation Plan. Defining         program has finished.
roles and responsibilities also strengthens commitment
through a sense of accountability.                         Celebrate! And communicate your success
                                                           In conducting programs for water conservation, it is
Communication is crucial                                   important to celebrate your successes.
Regular updates should be provided to management,
elected members, staff, stakeholders and the               Communicate the success of your programs through
community to inform them about progress. These             Council internal and external processes, for example:
updates can go beyond reports and be in the form of
                                                           •	 Council internal newsletters or via an internal email;
staff training and site visits.
                                                           •	 at a Council meeting or committee meeting (for
When addressing communication issues, consider not            example, the environment committee);
only what information needs to be communicated, but        •	 Council’s state of the environment report (if you
also the audience, the most appropriate communication         have one);
media (e.g. newsletters, email) and necessary frequency.   •	 meetings with managers and/or directors;
                                                           • your Council’s page in local newspapers;
6. Review – monitoring and                                 • on Council’s web page;
   evaluation                                              •	 at Council stalls at festivals and fairs; and
Monitoring your plan and individual programs is            •	 public events with the media (for example, when
essential to ensure you are on track to meeting goals         new rainwater tanks are installed in community
and targets. It ensures that all the hard work of             facilities).
designing and implementing water conservation
initiatives is generating benefits, as well as providing   You could also ask any stakeholders, sponsors or
an opportunity to fine-tune and improve programs. In       community groups to include information on the
some instances, particularly for larger, more costly       program in their newsletters and publications as well as
programs, it may be appropriate to seek an independent,    display information in libraries and customer service
specialist evaluation.                                     centres.

Program evaluation can be used to:
•	 influence elected members, senior management and
   other Council staff, and funding bodies;
•	 build community capacity and engage communities;
•	 communicate about your successes or failures;
•	 ensure accountability for your work; and
•	 reflect on and improve the program.

Plan your evaluation and monitoring at the outset,
otherwise you may not be able to get the data or
information you need.



16   Water Conservation Handbook
S E C T I O N
Changing Council policies

                                                                                                   4
and plans

Introduction                                               Regular reviews of Councils’ Development Plans are
                                                           required to be undertaken, via ‘Section 30 Reviews’
One of the most effective mechanisms to achieve and        under the Development Act 1993. Councils can prepare
promote water conservation outcomes in the broader         Plan Amendment Reports (PARs) to update or amend
community is via the various regulatory, planning and      each Plan, based on detailed investigations and
policy tools that Councils are responsible for             consultations with the broad community. Where it is
developing and administering. Water conservation can       identified that water conservation has become an issue
be integrated into existing frameworks through             to be incorporated into planning policy, each Council
Strategic Management Plans, Development Plans and          can, via a PAR, include appropriate planning
internal policies and operations.                          provisions in its Plan to promote or mandate particular
                                                           water conservation strategies that are appropriate for its
Understanding your Council’s corporate and                 Council area. These provisions can then be applied to
community water consumption, relevant legislation,         new developments in the Council area. Encouraging
demographics and community opinion will help you to        water sensitive urban design is an important issue for
provide justification for changes to your Council’s        Local Government.
policies and plans.
                                                           Planning provisions to reduce water (and energy)
Figure 7 on page 20 depicts a typical Council Strategic    consumption through the planning and regulatory
and Policy structure. It may be useful to draw this        framework may include requiring or encouraging well-
diagram for your organisation and consider the changes     designed rainwater collection systems in new
necessary to facilitate water conservation.                developments, and requiring existing buildings that are
                                                           being renovated to be fitted with water efficient
Strategic Management Plans                                 devices. The Building Code of Australia is also an
                                                           important tool, particularly regarding the provision of
All Councils are required by the Local Government Act      water efficient fittings in new buildings, such as the
1999 to prepare Strategic Management Plans, that           standard requirement for dual flush toilets.
should provide direction and accountability in Council
achieving its functions and responsibilities under the     The State Government can prepare a Ministerial PAR
Act. These functions include ‘to manage, develop,          that will, on adoption, be applied to all or selected
protect, restore, enhance and conserve the environment     Council Development Plans in a synchronised way
in an ecologically sustainable manner’, and to ‘seek to    across the State.
facilitate sustainable development and the protection of
the environment’. Environmental and natural resource                       CASE STUDY:
management issues (including water conservation) are               Marrickville City Council (NSW)
now a core statutory focus for Councils, and should be
reflected in Council’s strategic planning processes and      Marrickville Development Control Plan No 32 –
documents.                                                   Energy Smart Water Wise contains requirements
                                                             for energy and water efficiency in both new
Councils also prepare profession-specific strategic          developments and in alterations and additions
management plans, which can include water                    to existing buildings. The main water efficiency
conservation considerations.                                 controls are dual flush toilets and AAA rated
                                                             water fixtures. A Comprehensive Water Cycle
Development Plans                                            Assessment and a Water Efficient Landscaping
                                                             Assessment are required for major
Councils administer urban planning policies and              developments. For further information refer to
regulate development through reference to a                  Section 7 on CD.
Development Plan that is prepared for each Council
area.
                                                                                       Water Conservation Handbook   17
Water conservation strategies that are appropriate to
                                                                              CASE STUDY:
Council could therefore be implemented via a
                                                                             South Australia
Ministerial PAR. Local Government can collaborate
with the State Government (Planning SA) to develop           Permanent water restrictions in South Australia
Ministerial PARs to address the issue on a regional or       were enacted on 26 October 2003 and predicted
State-wide basis, as well as amending its own                to result in a maximum reduction of 20% of
Development Plan to reflect the particular needs and         water use across the board (including irrigators,
opportunities of its Council area.                           industry, residential and government). There will
                                                             be four levels of restriction addressing:
Internal policies and procedures                             • private gardens, lawns, paved areas, sports
Councils can integrate water conservation into day-to-         grounds and recreation areas;
day business through altering internal policies and          • fountains, ponds, pools and spas;
procedures to incorporate water conservation.                • vehicle washing, building development and
                                                               construction activities; and
For example, water conservation considerations can be        • farm dams and rainwater tanks, commercial
incorporated into Purchasing and Procurement Policies          nurseries, garden centres and poultry sheds.
and Standard Operating Procedures.
                                                             SA Water has begun a community education
Alterations to the Purchasing and Procurement Policy         program and the level of restrictions will be
can reduce the environmental impacts of goods and            determined based on seasonal variations in
services purchased by Council. Some Councils include         demand, river levels and rainfall. Refer to
an overall environment statement within this policy,         www.sawater.com.au/restrictions/index.html.
referring to a number of key outcomes such as water
conservation, pollution prevention, minimising and
recycling wastes and minimising greenhouse gas                                CASE STUDY:
emissions. For example, changes to this policy may                           Barwon Water
lead to your road reconstruction contractor using
machinery that vacuums up and recycles the water used        Barwon Water is the first Victorian water
in the wet saw road cutting process. The more specific       authority to introduce a Water Conservation By­
you can be about how environmental impacts are to be         law, which came into effect from 1 February
minimised the better.                                        2003. Eighteen months community consultation
                                                             into the future of the region's water supply
Standard Operating Procedures are the procedures             preceded the by-law’s introduction. Throughout
written to govern many Council activities. These were        the consultation process there was
often written initially due to the need to make              overwhelming support for water conservation.
procedures clear for new staff members and/or the need       The by-law is a permanent measure to conserve
to protect staff from Occupational Health Safety and         water now and for future generations. It
Welfare risks. These procedures may be changed to            involves restrictions on watering gardens,
incorporate water conservation outcomes. For example,        cleaning vehicles, cleaning driveways and paths
an irrigation procedure may be altered so that               and construction activities. For further details
sprinklers are only operated between certain times.          refer to Section 7 on CD.
Obviously these changes should only be made in
consultation with the relevant managers and staff. To      Stormwater Infrastructure Planning
change these procedures in a systematic, holistic,         Councils are largely responsible for the planning,
environmental way some Councils have chosen to             development and maintenance of stormwater
undertake an Environmental Management System.              infrastructure within their areas. There are
                                                           opportunities to incorporate water conservation into the
Once you have established good practices, altering         planning for new infrastructure, and in the ongoing
policies and procedures to reflect this is a good way to   upgrades and rehabilitation of existing infrastructure.
ensure that water conservation gains are maintained.       Where greenfield development is occurring
                                                           (land that has previously been undeveloped or has been
Stormwater                                                 used for agricultural purposes) there are enormous
                                                           opportunities for Councils to work with developers in
Stormwater is a key area for Council action with regard    designing stormwater master plans that allow both
to water conservation.                                     stormwater management, and water collection and
                                                           harvesting ( if site conditions allow).

18   Water Conservation Handbook
The 2002 Ministerial PAR for Stormwater                                  CASE STUDY:
and related documents                                            Urban Stormwater Master Plans
Planning SA has prepared a Stormwater Infrastructure
Planning package to promote an integrated approach to       The Cities of Port Adelaide Enfield, Charles Sturt
catchment management. The package includes:                 and Prospect, supported by the Torrens
                                                            Catchment Water Management Board, are
•	 Planning Bulletin: Urban Stormwater Infrastructure       developing detailed integrated Urban
   to assist Councils in the process of policy              Stormwater Master Plans during 2002–05 for
   development at the level of zone or policy area by       each of the 23 independent water sub-
   raising awareness and generating debate among            catchments in the north-west Adelaide region.
   stakeholders on catchment water management policy        These will include investigations and the
   issues;                                                  identification of opportunities regarding the
•	 Guidelines for Urban Stormwater Management; and          best mix of planning, engineering and
•	 Draft Minister's Specification: On-Site Retention of     environmental policies and strategies in each
   Stormwater which is a technical standard to provide      sub-catchment to achieve a range of desired
   cost effective technical solutions to the requirements   outcomes, including improved water quality and
   for on-site retention and detention of stormwater.       conservation. For further information contact
                                                            Verity Sanders (08) 8405 6765.
Councils located wholly or partly within the catchment
areas of the Patawalonga and the Torrens Catchment
Water Management Boards are also affected by the
Stormwater in Urban Areas Plan Amendment
(November, 2002). This Plan Amendment Report
provides a development assessment framework to
facilitate appropriate management of stormwater, and
includes some broad principles regarding water
conservation.

The PAR has been incorporated into the relevant
Development Plans. For more information, the
resources listed above can be accessed from Planning
SA’s website at www.planning.sa.gov.au/publications
or you can contact Malcolm Govett at Planning SA by
telephone (08) 8204 8394 or email
govett.malcolm@saugov.sa. gov.au.

The State Government’s Guidelines for Urban
Stormwater Management include the recommendation
for Councils to prepare Urban Stormwater Master plans
which would allow the integration of stormwater
infrastructure planning, urban land use plannin, and
environmental planning into a single long term Plan.




                                                                                    Water Conservation Handbook   19
FIGURE 7 Council policies and plans related to water management

 Built Environment and Environmental Design               Development Approvals and Control
 Policy Planners, Environment Planners or Strategic       Assessments staff
 Planning staff
                                                          Require water conservation measures in new
 Negotiation with major developers at Master Planning     developments or modifications (if specified in the
 stage regarding water conservation opportunities to be   Development Plan)
 incorporated into major developments

 Local Environment Strategy (LES)
 Local Environmental Plan (LEP)
 Both LESs and LEPs can include provisions for water
 conservation




 Council Management Plan and Budget                       Technical or Engineering Planning

 Aims and funding related to water conservation should    Infrastructure and Asset Plans
 be included in your management plan and budget           Can incorporate water conservation into infrastructure
                                                          design and construction
 Allocate funding for a water demand management
 strategy or other major works

 Reducing water use in Council operations will save the   Parks and Gardens
 council money
                                                          Outdoor staff

                                                          Parks plans of management
 Social/Community Plan                                    Incorporate water conservation measures into parks
                                                          plans of management
 Social planners
                                                          Teach outdoor staff about water conserving practices
 Community education or community cultural
 development programs about water conservation can
 be undertaken with the assistance of social planners
 and officers, e.g. youth officer




 Natural Environment                                      State of the Environment Reporting

 Environment staff                                        Councils can report on water conservation activities in
                                                          their state of the environment report
 Environment Management Systems (EMS)
 Water conservation measures should be part of any
 Council’s EMS

 Community education programs
 Environment officers can plan and implement
 community education programs about water
 conservation




20   Water Conservation Handbook
Water Conservation Handbook for Local Governments - Australia
Water Conservation Handbook for Local Governments - Australia
Water Conservation Handbook for Local Governments - Australia
Water Conservation Handbook for Local Governments - Australia
Water Conservation Handbook for Local Governments - Australia
Water Conservation Handbook for Local Governments - Australia
Water Conservation Handbook for Local Governments - Australia
Water Conservation Handbook for Local Governments - Australia
Water Conservation Handbook for Local Governments - Australia
Water Conservation Handbook for Local Governments - Australia
Water Conservation Handbook for Local Governments - Australia
Water Conservation Handbook for Local Governments - Australia
Water Conservation Handbook for Local Governments - Australia
Water Conservation Handbook for Local Governments - Australia
Water Conservation Handbook for Local Governments - Australia
Water Conservation Handbook for Local Governments - Australia
Water Conservation Handbook for Local Governments - Australia
Water Conservation Handbook for Local Governments - Australia
Water Conservation Handbook for Local Governments - Australia
Water Conservation Handbook for Local Governments - Australia
Water Conservation Handbook for Local Governments - Australia
Water Conservation Handbook for Local Governments - Australia
Water Conservation Handbook for Local Governments - Australia
Water Conservation Handbook for Local Governments - Australia
Water Conservation Handbook for Local Governments - Australia
Water Conservation Handbook for Local Governments - Australia
Water Conservation Handbook for Local Governments - Australia
Water Conservation Handbook for Local Governments - Australia
Water Conservation Handbook for Local Governments - Australia
Water Conservation Handbook for Local Governments - Australia
Water Conservation Handbook for Local Governments - Australia

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Water Conservation Handbook for Local Governments - Australia

  • 2. Water Conservation Partnership Project Acknowledgments Department for Environment and Heritage The Department for Environment and Heritage on behalf of GPO Box 1047 Adelaide South Australia 5001 the project partners of the Water Conservation Partnership Project (WCPP) would like to thank the following groups and July 2005 individuals for their valuable contribution. ISBN 0 7590 1055 2 Project Management Group: Disclaimer Martin Allen (DWLBC) The views contained in this handbook do not necessarily Marilla Barnes (SA Water) represent those of the Department for Environment and Natasha Davis (NABCWMB) Heritage or the South Australian Government or the partners Janet Inman (OCWMB) engaged in the Water Conservation Partnership Project. Tanya Miller (Office of Sustainability, seconded from the City of West Torrens) The Water Conservation Partnership Project Stephen West (City of Burnside) 2000- 2004 partners were: Consultants: • Local Government Association of South Australia Sustainable Focus Pty Ltd (LGA) 11 Gething Crescent, Bowden SA 5007 • River Murray Urban Users Local Action Planning Tel (08) 8340 8666 Committee (RMUULAPC) Email info@sustainablefocus.com.au • Department for Environment and Heritage (DEH) Web www.sustainablefocus.com.au • Department of Water, Land and Biodiversity Conservation (DWLBC) Other contacts: • Planning SA Jade Ballantyne (City of Holdfast Bay) • SA Water Graham Brook (City of Tea Tree Gully) • Torrens Catchment Water Management Board Ben Calder (City of Onkaparinga) (TCWMB) Jeremy Cape (CSIRO) • Patawalonga Catchment Water Management Board David Cooney and Graham Webster (Alexandrina Council) (PCWMB) David Cunliffe (Department for Human Services) • River Murray Catchment Water Management Board Trudi Duffield (Murray Darling Association) (RMCWMB) Michael Howley (City of Unley) Tim Kelly (SA Water) • Onkaparinga Catchment Water Management Board Jacob Kochergen (City of Mitcham) (OCWMB) David Lane (Streaky Bay District Council) • Northern Adelaide and Barossa Catchment Water Justin Lang (City of Campbelltown Management Board (NABCWMB) Rima Lauge-Christensen (Hornsby Shire Council • CSIRO Marnie Lynch (City of Prospect) • Natural Heritage Trust Rebecca Neumann (WaterWise) John Salter (City of Adelaide) Project Manager Verity Sanders (City of Port Adelaide Enfield) Phil Donaldson Chris Tually (City of Unley) Office of Sustainability Glen Williams (Adelaide Hills Council) and many others. The assistance of the Graphic Design Unit, Public Affairs Branch (DEH) and the Murray Darling Association is appreciated in the final production of the manual.
  • 3. Foreword The sustainable use of our water resources is crucial to The case studies contained in the Water Conservation ensure that future generations will enjoy the same Handbook for Local Government demonstrate the quality of life that we now enjoy. The stresses on the leadership shown by a number of councils in South River Murray, a key water resource for Adelaide and Australia to reduce their own water use, and to provide many South Australian country towns, and the pressure water conservation educational and incentive schemes on water resources in the Eyre Peninsula and Kangaroo for their communities. The Handbook sets out how Island regions have become increasingly evident. councils can develop polices and plan for water Rising water salinity, stressed water dependent conservation in their community and within council ecosystems and increasing pollution in our coastal and operations. It provides an opportunity for each council riverine environments are an indication of the impact in South Australia to mobilise resources to implement we have had on our water resources. The potential for water conservation initiatives within its community. climate change to alter rainfall in South Australia, The Water Conservation Partnership Project (WCPP) highlights the need for flexible and sustainable partners have been responsible for the production of management of our water resources. this handbook. The WCPP (2000-2004) has been a At the same time community expectations in relation to joint partnership between the Local Government water are beginning to change. The community expects Association and local councils, the Department for all levels of Government to assist in protecting water Environment and Heritage, the River Murray Urban resources. The South Australian Government has Users Committee, the Department of Water Land and introduced permanent water conservation measures for Biodiversity Conservation, Planning SA, SA Water, the first time and embarked on a WaterCare community Patawalonga and Torrens Catchment Water education campaign to increase awareness of the Management Boards, River Murray Catchment Water precious nature of our water resources. The community Management Board, Onkaparinga Catchment Water as a whole is beginning to accept an obligation on all Management Board, Northern Adelaide and Barossa users to become efficient in their water use and to Catchment Water Management Board and the CSIRO. reduce wasteful practices. It was funded through the Commonwealth’s Natural Heritage Trust and with the assistance of the project The Water Conservation Handbook for Local partners. Government is a recognition that all sections of the South Australian community, including State and Local We recommend this handbook to everyone in South Government, need to respect our water resources to Australia as an important resource to assist in ensure the long term sustainability of the State. The community water conservation efforts. It is an State Government, in response to this need, has excellant resource to focus councils on their efforts to launched its Greening of Government (GoGO) policy use their water resources in their community in a framework. The Government has eight priority areas sustainable way. including water conservation and wastewater management. GoGO gives a clear message that the State Government is serious about managing the environmental impacts of its own operations and the sustainable use of water resources. Hon John Hill MP Hon Karlene Maywald MP Minister for Environment and Conservation Minister for the River Murray Date 1st July 2005 Date 1st July 2005 Cr John Legoe Colin Hill President of the Local Government Association of Chairman of the River Murray Urban Users Committee South Australia Date 1st July 2005 Date 1st July 2005 Water Conservation Handbook
  • 5. Table of Contents Welcome 1 SECTION 5 How can you implement the ideas in this How to conserve water in Council Handbook? 1 operations 21 Where can you go for more information? 1 Introduction 21 Approaches 21 SECTION 1 A different approach – using an Energy and Why worry about water? 3 Water Performance Contract 21 Why is water conservation important? 3 Planning sheet 1: Undertaking a Water Audit 23 Where does our water come from? 3 Planning sheet 2: Irrigation water use 25 Where is water used? 4 Planning sheet 3: Facility water use 29 What are the benefits of conserving water? 5 Planning sheet 4: Alternative supplies of water 31 How can we conserve water? 6 Planning sheet 5: Construction and refurbishments 35 SECTION 2 SECTION 6 What is happening in water conservation Community programs for water internationally, nationally and in South conservation 37 Australia? 7 Introduction – Planning your community programs 37 The International context 7 Where are the largest savings in household The Australian context 7 water use? 38 National Water Conservation Labelling How using logic can help with your planning 40 Scheme and the Water Services Association Describe and plan the program 42 of Australia (WSAA) 7 Options for water conservation activities 43 The South Australian context 8 Catchment Water Management Boards and SECTION 7 NRM Boards 9 References and contact details 49 Local Government 9 Resource materials included in Section 7 49 Contacts and resources 50 SECTION 3 References 50 Planning for water conservation 11 Introduction 11 Principles 11 Resources on CD The Planning Process 12 Information sheets and resources developed for this 1. Developing your approach 12 handbook: 2. Preliminary approval 13 - Best practice water conservation principles 3. Investigation and data collection 13 - Rainwater tanks information sheet 4. Design 15 - Greywater systems information sheet 5. Implementation 15 - Home water self-audit worksheet and manual 6. Review – monitoring and evaluation 16 - Community program planning worksheet Water Conservation Partnership Project 2003- 2004 SECTION 4 demonstration projects Changing Council policies and plans 17 Australian and International case studies Introduction 17 Other case studies Strategic Management Plans 17 Materials Development Plans 17 Internal policies and procedures 18 Stormwater 18 Council policies and plans related to water management 20 Water Conservation Handbook ii
  • 6. LIST OF FIGURES LIST OF TABLES Figure 1 The natural water cycle 3 Table 1 Possible stakeholders in water Figure 2 Human impacts on the water cycle 4 conservation 14 Figure 3 Regions in South Australia supplied Table 2 Estimated annual water use by by the River Murray 5 dwelling type (1993) 39 Figure 4 Adelaide metropolitan water supply 5 Table 3 Indicative savings for using water conservation methods or devices 40 Figure 5 Water use in South Australia 5 Table 4 Examples of incentive programs 44 Figure 6 The water conservation management hierarchy 11 Table 5 Examples of education and communication programs 46 Figure 7 Council policies and plans related to water management 20 Figure 8 Example chart of water use at an urban Council depot 23 Figure 9 Example breakdown of water use in a Council office building 24 Figure 10 Unley Museum Rainwater Tanks Project Demonstration Site 31 Figure 11 Aquifer Storage and Recovery 32 Figure 12 Laratinga wetlands 34 Figure 13 Typical household water use 37 Figure 14 Efficient household water use 38 Figure 15 Components of a basic program logic model 41 Figure 16 Worked example – right-to-left program logic model 41 Figure 17 Worked example – left-to-right program logic model 42 iii Water Conservation Handbook
  • 7. Welcome This Handbook has been prepared as a water Where can you go for more conservation resource for Local Government staff and elected members. Whether you know a little or a lot information? about water conservation, this Handbook is designed to Section 7 can be found on the attached CD, It contains assist you to: information about organisations that may be able to 1. understand why water conservation is important, help you with resources and advice in implementing especially in South Australia (Section 1); water conservation programs. It includes information sheets, a household water audit manual and other 2. understand what is happening in water selected resource materials. conservation – internationally, nationally and at a state level (Section 2); 3. develop an overall water conservation plan (Section 3); 4. alter Council policies and plans to assist water conservation (Section 4); 5. improve Council operations so that they conserve water (Section 5); and 6. undertake community programs in water conservation (Section 6). The Handbook is an outcome of the Water Conservation Partnership Project 2000- 2004 (refer to the inside of the front cover for a list of project partners). How can you implement the ideas in this Handbook? If you are new to water conservation, you might like to read sections 1 and 2 to understand the issues surrounding water conservation and the context for Local Government water conservation programs. Section 2 gives an overview of international, national, State and regional initiatives, current legislation relevant to water conservation and the context of water conservation within the South Australian Local Government Act. If you have sufficient time and resources, it is best to prepare a water conservation plan to cover Council policies, operations and community education. Section 3 provides guidance on planning your approach to water conservation. If you have limited time and resources, you could focus on changing Council plans and policies, as outlined in Section 4. Saving water in Council operations will reduce your Council’s water bills and the savings can be used in turn to fund other programs. Section 5 provides guidance for saving water in Council operations. Section 6 is an overview of incentive and education programs that Councils can run for the community. Water Conservation Handbook 1
  • 8. 2 Water Conservation Handbook
  • 9. S E C T I O N Why worry about water? 1 Why is water conservation water supply will fail World Health Organisation Guidelines for drinking water on average 40% of the important? time. The situation will be worse in areas that rely Water is a precious resource that needs to be used solely on the River Murray for their water supply. In wisely, especially in Australia, which is the driest addition, if action is not taken, increasing stream inhabited continent on earth. At the moment we don’t salinity in the River Murray is projected to raise water use water wisely; in fact, we use more water per person costs in South Australia by $17 million a year3. Major than every other nation on earth, except for the United interventions such as dredging of the Murray Mouth, States. In addition, salinity and deteriorating water salinity interception schemes and permanent water quality are seriously affecting the sustainability of restrictions are contributing to the sustainable Australia’s agricultural production, the conservation of management of our water resources. biological diversity and the viability of our infrastructure and regional communities (CoAG Conserving water is an effective way of maintaining an Communique, see www.coag.gov.au/ for full details). adequate quality and quantity of water for the environment and for future generations. Fortunately, Conserving water is particularly important in South most people in South Australia recognise that water Australia because it is the driest state in Australia. On quality and conservation are crucial issues. For average, 48 per cent of Australia receives more than example, in a survey of residents of the West Torrens 300mm of rainfall each year, whereas only twelve per Council area, the 200 respondents rated water quality cent of South Australia does1. As a comparison, the and water conservation as their primary and fourth annual flow of the Murray–Darling River system carries issues of environmental concern (from sixteen options). less water than the Amazon River does in one day2. These issues also rank highly in environmental perspective surveys of South Australians undertaken by The effects of our high levels of water use have been the Australian Bureau of Statistics. dramatic. For example, currently the lower River Murray effectively experiences drought conditions one Where does our water come from? year in two, whereas before European arrival these conditions only occurred once every twenty years. If Water circulates through the natural environment in a nothing is done, reduced flows and increased salinity continuing cycle powered by the sun. This is known as the water cycle and is shown in Figure 1. will mean that within twenty years Adelaide’s main FIGURE 1 The natural water cycle CLOUD FORMATION SUN CONDENSING WATER VAPOUR SNOW PRECIPITATION HAIL EVAPORATION FROM PRECIPITATION, RAIN SURFACE WATER, RESPIRATION SURFACE (ANIMALS), COMBUSTION (MACHINES), RUNOFF TRANSPIRATION (PLANTS) LAKES EVAPORATION OCEAN CONTRIBUTES INF ABOUT 80% OF TOTAL I LT R A GR TIO N WATER VAPOUR IN AIR OU ND WA TE RESERVOIRS OCEAN R SALT WATER IMP INTRUSION ERV IOU S LA YER Water Conservation Handbook 3
  • 10. FIGURE 2 Human impacts on the water cycle Many human activities impact significantly on the Rural and remote communities rely on a wide variety water cycle. For example, clearing vegetation degrades of water sources including groundwater, small local water quality through soil erosion and changes water dams, household rainwater tanks and water piped over flow patterns because of altered rates of evaporation, many kilometres in regional pipeline systems. transpiration and infiltration. Some human impacts on the water cycle are shown in Figure 2 from Where is water used? www.watercare.net. South Australia uses water for irrigated agriculture, South Australians receive their water from a number of manufacturing, domestic use, dryland farming and major water supply systems, some of which rely on mining. Figure 52 on page 5 demonstrates where water local water sources, but many of which rely on the is used in South Australia. River Murray. In an average year, the River Murray supplies almost half the State's urban water needs. In While 80 per cent of water used in the State is used for dry years, the River Murray supplies up to 90 per cent irrigation, reducing water use by Local Government of the State’s urban water needs. Major regions in and the community is important in that it shows we all South Australia supplied by the River Murray are need to work together when asking irrigators to make depicted in Figure 3. A recent offtake to the Barossa is efficiency improvements. Water conservation in the not included. community provides many benefits in addition to water resource conservation. Adelaide is supplied via large pipelines from the River Murray and from the Adelaide Hills Catchment area, as shown on page 5 in Figure 45. 4 Water Conservation Handbook
  • 11. FIGURE 3 Regions in South Australia supplied by FIGURE 4 Adelaide metropolitan water supply the River Murray What are the benefits of conserving water? There are benefits for Local Government across the triple bottom line (economic, social and environmental) from conserving water. FIGURE 5 Water use in South Australia Economic Conserving water within your own Council’s operations can reduce water bills significantly – see Section 5 (page 21) for a case study. The implementation of water conservation measures can also delay the need to augment water supply and disposal infrastructure. Social/community Social and community benefits of water conservation include the flow-on savings of reduced water bills (and energy bills where hot water is conserved) to residents and the conservation of water resources for future generations (contributing to inter-generational equity). In addition, water conservation ensures food and other Irrigated agriculture 80% goods can continue to be grown and manufactured at current prices. Industry, manufacturing, services 6% Dryland farming and rural living 4% Water conservation improves people’s quality of life as Urban domestic water services 9% it enables them to enjoy recreational activities such as Mining 1% fresh water fishing, boating and water sports. By taking action on water conservation Local Government can meet community expectations and demonstrate local leadership. Water Conservation Handbook 5
  • 12. Environmental 2. Structural and operational measures Conserving water helps to improve environmental Three types of structural measures for water flows in our rivers and reduces demand on conservation exist: groundwater sources. This in turn improves river and • the use of more water efficient plumbing fixtures in ecosystem health and groundwater quality, decreases buildings and within the water supply system; salinity and maintains biodiversity. Conserving water also has end-of-pipe benefits for the environment. For • more efficient use of water outdoors; and example: • access to alternative water sources such as reuse, rainwater and groundwater. • reducing indoor water usage decreases sewage volumes, leading to a reduction in treated and Local Government can demonstrate leadership by untreated effluent discharges to water bodies; and improving the performance of its own operations. Refer to Section 5 for further information about • capture and use of rainwater reduces stormwater improving water conservation in Council operations. volumes, leading to reduced volumes of street run­ off. This may reduce flooding, erosion and 3. Community programs – education and environmental damage to our streams and coastal incentives waters. Education and incentive schemes can be used by Local Government to encourage the uptake of water Conserving water can also help to reduce greenhouse conservation practices and technologies, see Section 6 gas emissions. In addition to the energy saved from for further information. reduced use of hot water, electricity use and associated greenhouse gas emissions are reduced because less 4. Economic instruments water is being pumped from the River Murray to urban Economic instruments are market-based mechanisms areas in South Australia. Currently, the energy required such as pricing, tradeable property rights and economic to do this is 906 kWh/Ml (three times the Australian or enforcement incentives to encourage water users to average) and the associated greenhouse emissions are modify their behaviour to achieve sustainability. in excess of 200 000 tonnes per annum (this is Economic instruments can be established by Federal equivalent to the annual emissions from 40 000 cars)8. and State Governments and water utilities, and are seldom used by Local Government. How can we conserve water? Overall, Local Government has an important role in Councils are increasingly being encouraged by their facilitating water conservation as it is: communities to address water conservation as a priority environmental issue. Conserving water means using • responsible for the provision of infrastructure and water resources more wisely. In the water industry this services; is known as ‘demand management’. Demand • responsible for local environmental management management can often be undertaken without changing and regulation; and the way we live or dramatically changing our lifestyles. • able to provide opportunities for local education, Four major types of demand management instruments public participation and local action. exist to encourage water conservation. NOTE: 1. Regulatory instruments The State and Federal Governments have a role in regulation through methods such as mandatory A national mandatory water efficiency labelling labelling of the water efficiency of appliances and and standards scheme is likely to be in operation restricting the sale of non-water efficient devices. from 1 July 2005. There are various regulatory methods that Local Government can use to encourage water conservation, The scheme will ensure consumers have see Section 4 (page 17). South Australia has in place knowledge about water efficiency of domestic the capacity to introduce water restrictions which products, such as dishwashers, taps, shower permit or prohibit certain water use behaviour, see systems and washing machines in the first Section 4 for details instance. 6 Water Conservation Handbook
  • 13. S E C T I O N What is happening in water 2 conservation internationally, nationally and in South Australia? The international context These have included charging for the full cost of supplying water, creating a market to allow the Conserving water is one of the many challenges for water to move to higher value crops or uses, and humanity in moving towards sustainability. At an separating the regulatory and supply functions of international level, there have been a number of water management agencies. Since 1996, there agreements and events that have focused on the has been some progress in most states and importance of water conservation including: territories. Reforms are not yet fully and • the UN Conference on the Human Environment equitably implemented, however. For example - (Stockholm, 1972); users of urban water largely meet the environmental costs of urban water supply in • the International Drinking Water Supply and most states and territories, but the costs of rural Sanitation Decade launch (Mar del Plata, 1977); water generally do not account for the full • the World Conference on Water and the environmental cost of extraction. For details go Environment (Dublin, 1992); to www.deh.gov.au/soe/2001/water.html. • the UNCED Earth Summit - Agenda 21 (Rio de Janeiro, 1992); In 2002, a Senate Inquiry into Australia's Urban Water • the Drinking Water and Environmental Sanitation Management made recommendations for Conference on the Implementation of Agenda 21 Commonwealth-led reform of urban water management (Noordwijk, Meeting of Ministers, 1994); in Australia. The Senate Report 'The Value of Water' is available at www.aph.gov.au/senate/committee/ • the Global Water Partnership meeting (Stockholm, ecita_ctte/water/report/contents.htm. 1996); • the 1st World Water Forum of the World Water At its meeting on June 25 2004, COAG agreed to a Council (Marrakesh, 1997); National Water Initiative (NWI), covering a range of • the World Summit (Johannesburg, 2002); and areas in which greater compatability and the adoption • the 3rd World Water Forum (Japan, 2003). of best practice approaches to water management nationally will bring substantial benefits. Key elements The Australian context of the NWI include the return of over allocated systems to sustainable levels and actions to better manage water The Commonwealth Government has a limited role in demand in urban areas. water conservation, as resource issues are generally the www.coag.gov.au/meetings/250604 jurisdiction of State and Local Governments. In February 1994, the Council of Australian Governments A potentially powerful regulatory role for the (COAG) consisting of the Prime Minister, Premiers, Commonwealth Government and its agencies is the Chief Ministers and the President of the Australian Building Code of Australia (BCA), which can be used Local Government Association agreed to implement a as a significant tool to ensure water efficient appliances ‘strategic framework to achieve an efficient and are standard in new buildings. For example, under the sustainable water industry’. BCA only dual-flush cisterns can now be installed in Australia. The COAG Water Reform Framework aims to improve water management and to ensure that the extraction of water is sustainable. Governments have introduced a range of reforms to the water industry (see www.deh.gov.au/water/policy/coag.html Water Conservation Handbook 7
  • 14. National Water Conservation The Waste Control Regulations come into effect in Labelling Scheme and the Water those areas where the SA Water Corporation's sewage Services Association of Australia services are not available. About one third of South Australians (400 000 people) are serviced by Many water efficient products are rated under a wastewater systems administered under the Waste National Water Conservation Labelling Scheme Control Regulations. The Waste Control Regulations administered by the Water Services Association of are administered by Local Government or authorised Australia (WSAA). Under the scheme products can be officers of the Department of Health with delegated labelled from ‘A’ (a moderate water efficiency rating) authority from the Minister of Health, depending on to ‘AAAAA’ (the best rating of all). Many products are the type of system. For details refer to available that are rated at least ‘AAA’. www.dh.sa.gov.au/pehs/branches/wastewater/wastewate r-legis.htm These include showerheads, washing machines, toilet All public water supplies (including communal suites, flow restrictors and some other appliances and rainwater tanks) are subject to the Food Act and fixtures. A listing of products certified under the Regulations. Scheme is available on the WSAA website www.wsaa. asn.au. Refer to Section 7 for further contact details. Water supply and treatment Water supply and infrastructure in South Australia is The Department of Environment and Heritage managed by SA Water. There are some exceptions (Commonwealth Government Department) will where water is supplied by private companies, for introduce a national mandatory water efficiency example at Skye, Coober Pedy, Leigh Creek, Woomera labelling and minimum water efficiency standards and Roxby Downs. In turn, rainwater tanks are (WELS) for domestic appliances, fixtures and fittings managed by individual householders or businesses. as a method of reducing urban water consumption. See www.deh.gov.au/water/urban/final-report.html for SA Water manages the bulk of the state’s reticulation details. systems, especially in the metropolitan area and large country towns. There are some private reticulation systems in smaller country towns (e.g. Weeroona The South Australian context Island). Legislation The Water Resources Act 1997 sets the legislative SA Water also manages the bulk of SA's wastewater framework in South Australia for water resource treatment. There are some private wastewater treatment management. It includes a requirement for the State and re-use schemes and many smaller country areas Government to prepare and keep an up-to-date State have septic tank effluent disposal system (STEDS) Water Plan (the current plan was released in September schemes operated by Councils. In country areas many 2000) and provides the powers for the creation of households and businesses have individual on-site Catchment Water Management Boards with delegated wastewater treatment systems. authority to prepare Catchment Water Management Plans. Other Acts which contain provisions relevant to Stormwater infrastructure is managed by local water management include the Environment Protection Councils. Refer to Section 4 for details. Act 1993 (water pollution), Sewerage Act 1929, Waterworks Act (restrictions) and the Public and State Government bodies and partnerships Environmental Health Act 1987 (sanitation and The Department of Water, Land and Biodiversity drainage). The Natural Resources Management Act Conservation (DWLBC) is the principal Department 2004, has recently been passed which will eventually which assists the Minister responsible for the replace the Water Resouces Act 1997 and allow for the administration of the South Australian Water Resources development to Natural Resource Management Boards Act 1997. Through effective administration of the Act, instead. the Department seeks to encourage use of water for its highest and best return within sustainable limits. The safe collection, treatment and disposal of non­ industrial wastewater (sewage and wastewater of The Environment Protection Authority (EPA) regulates domestic origin) is managed in South Australia under and prosecutes for water pollution activities and also the Sewerage Act administered by SA Water or the provides water education programs for business and the Public and Environmental Health Act (Waste Control community including Codes of Practice for Stormwater Regulations) 1995. Pollution Prevention. 8 Water Conservation Handbook
  • 15. SA Water is a corporation wholly owned by the Adelaide Hills catchments and groundwater resources Government of South Australia (with United Water also face competition for water from the various water and United Utilities as subcontractors) responsible for using sectors. The second issue is Adelaide’s increasing reticulated water supply, wastewater treatment and thirst. infrastructure throughout much of South Australia. Although South Australia is at the forefront of water Planning SA is a State Government agency, part of the conservation and reuse initiatives, in the absence of Department of Transport and Urban Planning, further action, as foreshadoweed in the draft Water responsible for guiding and administering the South Proofing Adelaide strategy - the trend of increasing Australian Planning and Development Assessment demand for water in Adelaide would be expected to System. Planning SA has developed a Stormwater continue. The Water Proofing Adelaide document Plan Amendment Report and guidelines for Local provides strategies for ensuring our water supplies are Government, as well as information on good sustainable well into the future through better land residential design and planning frameworks. management and in developing alternative water supplies The Environmental Health Service of the Department For more information go to: of Health provides a range of scientific, engineering www.waterproofingadelaide.sa.gov.au and technical services related to public and environmental health, specifically in the areas of Catchment Water Management drinking water (including rainwater), sanitation and Boards and NRM Boards wastewater management. This includes administration of the Waste Control Regulations, assessment and The Catchment Water Management Boards (River approvals for wastewater systems and reclaimed water Murray, Patawalonga, Torrens, Northern Adelaide and re-use systems, and support for Local Government in Barossa, Arid Areas, South East, Eyre Peninsula and the administration of the Public and Environmental Onkaparinga) have three main legislative functions: Health Act and Regulations. • to prepare and implement Catchment Water Management Plans; The River Murray Urban Users (RMUU) Group is a • to provide advice to the Minister and Councils about local action planning group addressing natural water resource management; and resource management issues in the Murray-Darling Basin in South Australia, to help to preserve and • to promote awareness and involvement in best restore the health of the River Murray. The RMUU practice water management. Group target area is all of the regions outside the Murray-Darling Basin that receive piped River Catchment Boards may fund or part-fund stormwater Murray water in South Australia. pollution prevention officers in their areas. For more information on Catchment Water Management Boards The Water Conservation Partnership Project (WCPP) visit www.catchments.net. (1999–2004) was administered by the Department for Environment and Heritage on behalf of a number of The system of Catchment Management Boards is being State, Local Government and community revised and will be replaced with Regional Natural stakeholders. The Project aimed to reduce urban Resource Management (NRM) Boards - which will dependency on River Murray water in the RMUU produce Natural Resources Management Plans for their region by increasing water use efficiency and the respective regions. A NRM Reform Unit has been sustainable use of alternative water supplies. Twelve established by the State Government within the Local Government and community based pilot water Department of Water, Land and Biodiversity conservation education and incentive projects and Conservation to implement the NRM Integration demonstration sites, a symposium and several studies Project. For more details, see and publications were funded. www.dwlbc.sa.gov.au/nrm_reform/. Water Proofing Adelaide is a South Australian Local Government Government initiative that seeks to establish a blueprint for the management, conservation and The important role of Local Government in promoting development of Adelaide’s water resources to 2025. sustainability initiatives is acknowledged through the Adelaide faces several significant issues. The first is Intergovernmental Agreement on the Environment, the escalating risks facing our environment. The River Local Agenda 21 and the following sections of the Murray, which we rely heavily for our mains water in Local Government Act 1999: South Australia, is under continued stress as is the Water Conservation Handbook 9
  • 16. Principal role of Councils Section 6 (b) outlines Council’s roles to provide and The ICLEI Water Campaign is based on the Local co-ordinate various public services and facilities, and Government water code known as The Lisbon to develop its community and resources, in a socially Principles. Further information on the Water Campaign just and ecologically sustainable manner. is available in Section 7 (on CD). Functions of Councils Section 7 (e) outlines Council’s functions to manage, For more information go to www.iclei.org/water. develop, protect, restore, enhance and conserve the environment in an ecologically sustainable manner. Objectives of Councils Section 8 (d) outlines Council’s objectives to give due weight in all its plans, policies and activities to regional, State and national objectives and strategies concerning the economic, social, physical and environmental development and management of the community. Section 8 (f) outlines Council’s objectives to encourage sustainable development and the protection of the environment and to ensure a proper balance within its community between economic, social, environmental and cultural considerations. A Statement of Joint Intent (SOJI) can be used to support the development of partnerships in Local Government to undertake water conservation initiatives. A sample SOJI is included in Section 7. The International Council of Local Environmental Initiatives (ICLEI) has developed a new program for Councils, the ICLEI Water Campaign. ICLEI will build on the work of the WCPP to facilitate councils undertaking the ICLEI Water Campaign. The Water Campaign provides Local Governments with a framework for addressing their unique local water management concerns while contributing to an international effort to mitigate the current global water crisis. It was developed in response to the mandate that ICLEI was given by its membership in 1995 to develop an international campaign focusing on water. The Water Campaign focuses on the need to improve dialogue between water managers and water users. This dialogue begins with improved water management within Local Government itself, and extends to the community and the watershed area. Improving Local Government service delivery places value on community input and participation. This participatory approach to water management recognises that modern water management solutions are increasingly non- technical in their emphasis. 10 Water Conservation Handbook
  • 17. S E C T I O N Planning for water conservation 3 Introduction First Principle – Avoid This principle seeks to encourage, where possible, the This Section provides some guidance on planning your use of waterless options where they exist. This is approach to water conservation. If you have the time achieved through the use of alternative techniques to and resources, it is best to develop a comprehensive reduce dependency on reticulated water such as water conservation plan, including changing Council sweeping paths and pavements, instead of hosing them, policies and plans, improving Council operations and and using dry composting toilets. undertaking community programs. You can use the planning framework provided here to develop your Second Principle – Reduce plan. This principle seeks to reduce the amount of water use If you only have limited time and resources, start with through: some targeted initiatives that you can build into • water efficient building and garden design which existing programs. You can use parts of the planning can be achieved through practices such as framework provided to design these initiatives. appropriate plant selection with preference to local indigenous species and efficient irrigation practices; Principles • the efficient use of locally collected and alternative water supplies, for example collecting and using The Water Conservation Partnership Project worked rainwater for irrigation and internal building with Local Government to develop the five Best purposes; Practice Water Conservation Principles. These are based on the waste management hierarchy (avoid, • the installation of water efficient devices, such as reduce, re-use, recycle and disposal). Understanding low flow showerheads, dual flush toilets, low flow the Principles may be useful in developing your taps and front-loading washing machines; and Council’s approach to water conservation, they are • adopting ‘water conservation management outlined in Figure 6. practices’ that educate residents and Council staff. FIGURE 6 The water conservation management hierarchy AVOID WATER USE Where possible avoid use of water where waterless options exist REDUCE WATER USE Reduce water use through the sustainable use of alternative water supplies and through reducing the amount of water used from reticulated supply RECYCLE WATER Recycling treated wastewater originating from reticulated supply DISPOSAL OF WATER Disposal of un-recycled or untreatable FEEDBACK AND wastewater in an appropriate manner ADAPTIVE MANAGEMENT so as not to cause detrimental A continuous feedback loop impact on the receiving on Council's implementation environment of water conservation initiatives leading to adaptive management Water Conservation Handbook 11
  • 18. Third Principle – Recycle 1. Developing your approach This principle seeks to use wastewater or reclaimed This part of the planning process will determine your water from one application such as wastewater overall approach to water conservation. treatment for another application. When using recycled water, Councils must ensure that they comply with the What is the context for water conservation Environment Protection Policy 2003 (Water Quality). in your Council? The water conservation initiatives you decide to Fourth Principle – Disposal develop and implement will depend on many factors This principle seeks to ensure that the disposal of water including the location of your Council, the level of or treated wastewater that is not recycled or reused senior management support for water conservation does not cause degradation of catchment, coastal, initiatives and the funding available. It is worth marine or terrestrial environments. This principle considering your Council’s context by thinking about should be employed as a last resort. questions such as: Feedback and Adaptive Management • is water conservation important in your Council? Feedback and adaptive management is a continuous • how is water conservation incorporated into existing approach used by Councils in determining the success Council plans and operations (if at all)? of implementation of the best practice principles. • are there any specific drivers or anticipated circumstances that will heighten the importance of Refer to Section 7 on the CD for a full description of water conservation in your Council? the Best Practice Water Conservation Principles. • can you realise any synergies between delivering stated Council objectives (such as Strategic Goals) The Planning Process and water conservation initiatives? Developing a plan for your Council’s approach to • how can Council address the different levels of water conservation will assist you to take a strategic water restriction? and systematic approach to the business of saving water. Your plan will help you to gain support for water Some of the drivers for promoting water conservation conservation initiatives within your Council and the at your Council might include: community and to achieve the most significant • water supply security and/or reliability; outcomes possible given your level of resources. A • constraints on water treatment/supply, wastewater well-developed plan will help to establish shared treatment, peak demand (i.e. the demand for water expectations, roles and responsibilities and generate on hot, dry days); ownership. • flood mitigation through stormwater detention; It is useful to consider your plan as a ‘living’ • community service (e.g. through the provision of document. A good plan is reviewed and modified on a information and low-cost products and services to regular basis and used to report on progress, highlight householders); successes and identify areas for improvement. • water quality issues; The following generic planning process is suitable for a • drought response/management; and comprehensive water conservation plan, but the areas • demonstrating Council’s commitment to sustainable of emphasis and level of detail that you put into your development. plan will depend on the size and structure of your Council, the available funds and human resources and It is valuable to identify where water conservation may your particular water conservation goals. You may wish link to, or generate benefits for, other programs, to refer to more specific approaches such as the initiatives or objectives being implemented by your implementation of the Best Practice Water Council (for example, greenhouse programs, such as Conservation Principles or the ICLEI Water Campaign. Cities for Climate Protection, community environmental education programs or infrastructure upgrades). This will increase both opportunities for support and funding for water conservation initiatives. Where will your approach to water conservation within the Council exist? 12 Water Conservation Handbook
  • 19. You need to decide whether you will develop a 3. Investigation and data separate water conservation plan or whether you will integrate water conservation into other Council collection planning processes. For example, your approach to This stage of the planning process provides the water conservation could be integrated into your structure and background that will help you select and Environmental Management Plan. develop specific programs. Assess resources Develop an overview of water At this stage you should make a preliminary conservation initiatives assessment of the human and financial resources that You can learn a lot from water conservation programs are likely to be available for Water Conservation Plans that have been undertaken elsewhere. You will find and initiatives. This is where you can begin to case studies throughout this Handbook and you can use understand the scope of your plan. your Local Government networks. However, each Council is unique and you should also investigate what 2. Preliminary approval has already been done within your Council. This will be important for maintaining your credibility within This stage of the planning process outlines what you Council. will need to consider in seeking approval for your approach to water conservation. Collect data In planning your approach to water conservation it is Identify internal partners crucial to understand how much water is used, where, Developing and implementing water conservation by whom and how. Council water use data is available initiatives by yourself is hard work. If possible you from SA Water – refer to Section 5 (page 23) for should identify members of staff to work with. This details. Water data specific to your Council can be could include, for example: broken down into residential, non-residential and commercial sectors. The non-residential data includes • a member of senior management (or an elected Council, State Government and industrial water use. member) with a genuine level of commitment to supporting water conservation initiatives; or Relevant data to collect might include: • a cross-functional team of Council staff who can work with you to develop and implement water • average household usage (indoor and outdoor, or by conservation initiatives across Council and within end-use); the community. • Council consumption (buildings, facilities, parks and grounds); Create a business case for involvement • population growth and the projected demand for To obtain approval for developing and implementing water (and possible implications); your approach to water conservation you may need to • other Council information: demographics, area, etc; put together a business case for Council senior • water supply source(s) cost of water, groundwater management (and elected members) stating the broad information etc.; goals of the Water Conservation Plan and the resources that will be required. • wastewater treatment, recycling, effluent discharges, water quality, costs; and Gain approval to proceed • stormwater volumes, infrastructure costs, upgrade Depending on the scope of your plan you may need requirements etc. approval and commitment from senior management (and possibly elected members). This could include: It is important to identify the usage by sector in each Council, so that the right priorities are targeted. For • formal approval of staff-time to work on the project; example in the City of Port Adelaide Enfield, two • initial funding to undertake any investigations thirds of water consumption is by the commercial and required; and industrial sectors, so education programs focussed • a commitment to invest in identified projects (within purely on residential use may have minimal impact on agreed capital costs and returns on investment, water consumption. where appropriate). Once you have collected this data you can start to Without this commitment, initial time and funds may identify water conservation opportunities that will be be wasted. most effective and give ‘value for money’. Water Conservation Handbook 13
  • 20. For example, if outdoor water use in your area is high, Select and design water conservation then a program targeted at this will have the greatest initiatives potential for saving water. Current consumption data The range of water conservation programs are outlined may also be necessary for setting and monitoring as follows: targets. 1. Changing Council plans and policies – refer to Work with stakeholders Section 4 (page 17 ) for details. 2. Saving water in Council operations – refer to The value of your plan, and the success of its Section 5 (page 21) for details. implementation, will be strengthened by involving the 3. Community programs – refer to Section 6 (page 37) community and other stakeholders in its development. for details. This involvement is the key to capacity building, which will support, promote, contribute to and sustain your When reviewing and selecting programs, assess which Water Conservation Plan. The effort you put into are most strategic for your Council in terms of: involving stakeholders will depend on the scope of your plan. • links to your Strategic/Corporate Plan; • achieving significant reductions in water use; It will be important to include some stakeholder groups • the provision of community services; directly in the process, while others may just be kept informed. Potential stakeholders to include in the • establishing partnerships with government bodies development of your plan are outlined in Table 1. and the private sector; and • promoting your Council as responsible. Understanding stakeholders is critical to designing and implementing appropriate and effective water The most effective Water Conservation Plans are conservation programs. This involves understanding generally implemented through a variety of program who will influence the implementation of your Plan, types. If you have limited resources, it is best to focus their level of understanding, values, perception and on one or two initial programs. practices in relation to water conservation, and how you can ensure they support your goals. Gathering knowledge about your community is explored further in Section 6. TABLE 1 Possible stakeholders in water conservation Staff and elected members Community representatives • Management, staff and elected members • Local environment groups & branches of • Finance, corporate support, grounds staff, State/National groups property and facilities management, • Schools procurement etc • Education (e.g. TAFE) • Community groups (e.g. Lions Club, Rotary) • Catchment groups Private sector Government bodies • Council’s contractors • Water suppliers (wholesale and retail) (SA Water) • Local retailers of water using products (e.g. nurseries, • State Government agencies (Department for garden supplies & irrigation equipment specialists) Water, Land and Biodiversity Conservation etc) • Hardware retail outlets • Federal Government agencies (Environment • Electrical retail outlets (e.g. washing machines, Australia, Australian Greenhouse Office etc) dishwashers) • Catchment Water Management Boards • Manufacturers / importers of water using products • Landscape businesses • Local builders and developers • Energy suppliers 14 Water Conservation Handbook
  • 21. CASE STUDY: Rous Water Rous Water, a bulk water supplier in northern The program was so successful that some outlets NSW, initiated a program offering householders a produced their own promotional material, $150 rebate on the purchase of a water efficient including window displays, or supplemented the front loading washing machine with an energy offer with additional ‘cash back’ on some brands. rating of four stars or above. The program was run Since the start of the program there has been in partnership with the NSW Sustainable Energy interest from both washing machine manufacturers Development Authority and the local energy and retailers to join the partnership and contribute provider NorthPower, with each contributing $50 to the rebate. For further information contact John to the rebate. Local electrical goods retail outlets Rutledge on (02) 6621 8055. participated in the program. 4. Design 5. Implementation At this stage of the planning process you can fully This is the important part! Your plan should provide develop specific water conservation initiatives. you with the steps to follow through the implementation phase. However, during the Do a detailed design implementation phase you will most likely need to Refer to Sections 4, 5 and 6 for details on changing adjust your plan to take advantages of opportunities as Council policies and plans, improving Council they arise and to manage unforeseen events. operations and undertaking community programs respectively. Choose the programs that will suit your Remember that implementing your plan is what you circumstances and adapt them to the resources and should spend most of your time doing. It is important context of your Council. to find the right balance between planning and action. Set targets It is likely that your Council will already have management systems or processes in place, and you Targets specific to each initiative may be set. Targets should integrate your plan with these where possible. should be SMART: Specific: clearly state what you aim to achieve. Manage and review data Measurable: ensure that the data is available and that Data management is the most commonly neglected part systems are in place to manage the data. of water conservation programs. It is crucial to set up a Achievable: assess if it is possible to meet the goal tailored data management system that collects water with the available resources and timeframe. use data as it is generated, to monitor the success of Realistic: set targets that are possible to achieve for the water conservation initiatives. type of program you are implementing. Timely: set a timeframe for achieving each target and The water use data should be reviewed regularly to: goal, and monitor on a regular basis. • ensure that water conservation initiatives that have Seek formal approval been implemented are meeting their predicted savings; and At this stage you may need to seek approval to expend funds on the delivery of the Water Conservation Plan • identify any unexpected changes in use as this Plan. You should have enough information by this enables quick rectification if required (for example, stage to provide costs, benefits and a detailed plan. You if there are system leaks). may also be able to apply for external funding through the Office of Local Government, Local Government When analysing water use data, you will need to take Association, National Heritage Trust, Community climate variability and varied usage patterns into Development Grants, Catchment Water Management account. Water savings may not be reflected initially in Boards (or NRM Boards) etc. the water use data. For example, if you implement water saving initiatives during an unusually hot year (as in 2002), consumption may appear to increase when water is still being saved relatively speaking Water Conservation Handbook 15
  • 22. because consumption would have been even higher if There are several ways to assess the effectiveness of you had done nothing. It is possible to correct your water conservation programs, including: data for climate and usage variations, but this is not • surveys, questionnaires and feedback forms; straightforward and you should seek professional assistance if this is of interest to you. • statistical analysis; • cost-benefit analysis; It is crucial to manage your data well (both in terms of • participation (or uptake) rates; and water and budgets) in order to demonstrate savings to • the amount of positive publicity received. management and elected members. It is critical to identify early in the planning process Manage roles and responsibilities what information or data will need to be collected or To generate shared expectations and ownership it is maintained in order to monitor the effectiveness of important to define the roles and responsibilities of programs. It is better to gather more information than Council staff and management, and other stakeholders less, as it is often impossible to collect it after the involved in your Water Conservation Plan. Defining program has finished. roles and responsibilities also strengthens commitment through a sense of accountability. Celebrate! And communicate your success In conducting programs for water conservation, it is Communication is crucial important to celebrate your successes. Regular updates should be provided to management, elected members, staff, stakeholders and the Communicate the success of your programs through community to inform them about progress. These Council internal and external processes, for example: updates can go beyond reports and be in the form of • Council internal newsletters or via an internal email; staff training and site visits. • at a Council meeting or committee meeting (for When addressing communication issues, consider not example, the environment committee); only what information needs to be communicated, but • Council’s state of the environment report (if you also the audience, the most appropriate communication have one); media (e.g. newsletters, email) and necessary frequency. • meetings with managers and/or directors; • your Council’s page in local newspapers; 6. Review – monitoring and • on Council’s web page; evaluation • at Council stalls at festivals and fairs; and Monitoring your plan and individual programs is • public events with the media (for example, when essential to ensure you are on track to meeting goals new rainwater tanks are installed in community and targets. It ensures that all the hard work of facilities). designing and implementing water conservation initiatives is generating benefits, as well as providing You could also ask any stakeholders, sponsors or an opportunity to fine-tune and improve programs. In community groups to include information on the some instances, particularly for larger, more costly program in their newsletters and publications as well as programs, it may be appropriate to seek an independent, display information in libraries and customer service specialist evaluation. centres. Program evaluation can be used to: • influence elected members, senior management and other Council staff, and funding bodies; • build community capacity and engage communities; • communicate about your successes or failures; • ensure accountability for your work; and • reflect on and improve the program. Plan your evaluation and monitoring at the outset, otherwise you may not be able to get the data or information you need. 16 Water Conservation Handbook
  • 23. S E C T I O N Changing Council policies 4 and plans Introduction Regular reviews of Councils’ Development Plans are required to be undertaken, via ‘Section 30 Reviews’ One of the most effective mechanisms to achieve and under the Development Act 1993. Councils can prepare promote water conservation outcomes in the broader Plan Amendment Reports (PARs) to update or amend community is via the various regulatory, planning and each Plan, based on detailed investigations and policy tools that Councils are responsible for consultations with the broad community. Where it is developing and administering. Water conservation can identified that water conservation has become an issue be integrated into existing frameworks through to be incorporated into planning policy, each Council Strategic Management Plans, Development Plans and can, via a PAR, include appropriate planning internal policies and operations. provisions in its Plan to promote or mandate particular water conservation strategies that are appropriate for its Understanding your Council’s corporate and Council area. These provisions can then be applied to community water consumption, relevant legislation, new developments in the Council area. Encouraging demographics and community opinion will help you to water sensitive urban design is an important issue for provide justification for changes to your Council’s Local Government. policies and plans. Planning provisions to reduce water (and energy) Figure 7 on page 20 depicts a typical Council Strategic consumption through the planning and regulatory and Policy structure. It may be useful to draw this framework may include requiring or encouraging well- diagram for your organisation and consider the changes designed rainwater collection systems in new necessary to facilitate water conservation. developments, and requiring existing buildings that are being renovated to be fitted with water efficient Strategic Management Plans devices. The Building Code of Australia is also an important tool, particularly regarding the provision of All Councils are required by the Local Government Act water efficient fittings in new buildings, such as the 1999 to prepare Strategic Management Plans, that standard requirement for dual flush toilets. should provide direction and accountability in Council achieving its functions and responsibilities under the The State Government can prepare a Ministerial PAR Act. These functions include ‘to manage, develop, that will, on adoption, be applied to all or selected protect, restore, enhance and conserve the environment Council Development Plans in a synchronised way in an ecologically sustainable manner’, and to ‘seek to across the State. facilitate sustainable development and the protection of the environment’. Environmental and natural resource CASE STUDY: management issues (including water conservation) are Marrickville City Council (NSW) now a core statutory focus for Councils, and should be reflected in Council’s strategic planning processes and Marrickville Development Control Plan No 32 – documents. Energy Smart Water Wise contains requirements for energy and water efficiency in both new Councils also prepare profession-specific strategic developments and in alterations and additions management plans, which can include water to existing buildings. The main water efficiency conservation considerations. controls are dual flush toilets and AAA rated water fixtures. A Comprehensive Water Cycle Development Plans Assessment and a Water Efficient Landscaping Assessment are required for major Councils administer urban planning policies and developments. For further information refer to regulate development through reference to a Section 7 on CD. Development Plan that is prepared for each Council area. Water Conservation Handbook 17
  • 24. Water conservation strategies that are appropriate to CASE STUDY: Council could therefore be implemented via a South Australia Ministerial PAR. Local Government can collaborate with the State Government (Planning SA) to develop Permanent water restrictions in South Australia Ministerial PARs to address the issue on a regional or were enacted on 26 October 2003 and predicted State-wide basis, as well as amending its own to result in a maximum reduction of 20% of Development Plan to reflect the particular needs and water use across the board (including irrigators, opportunities of its Council area. industry, residential and government). There will be four levels of restriction addressing: Internal policies and procedures • private gardens, lawns, paved areas, sports Councils can integrate water conservation into day-to- grounds and recreation areas; day business through altering internal policies and • fountains, ponds, pools and spas; procedures to incorporate water conservation. • vehicle washing, building development and construction activities; and For example, water conservation considerations can be • farm dams and rainwater tanks, commercial incorporated into Purchasing and Procurement Policies nurseries, garden centres and poultry sheds. and Standard Operating Procedures. SA Water has begun a community education Alterations to the Purchasing and Procurement Policy program and the level of restrictions will be can reduce the environmental impacts of goods and determined based on seasonal variations in services purchased by Council. Some Councils include demand, river levels and rainfall. Refer to an overall environment statement within this policy, www.sawater.com.au/restrictions/index.html. referring to a number of key outcomes such as water conservation, pollution prevention, minimising and recycling wastes and minimising greenhouse gas CASE STUDY: emissions. For example, changes to this policy may Barwon Water lead to your road reconstruction contractor using machinery that vacuums up and recycles the water used Barwon Water is the first Victorian water in the wet saw road cutting process. The more specific authority to introduce a Water Conservation By­ you can be about how environmental impacts are to be law, which came into effect from 1 February minimised the better. 2003. Eighteen months community consultation into the future of the region's water supply Standard Operating Procedures are the procedures preceded the by-law’s introduction. Throughout written to govern many Council activities. These were the consultation process there was often written initially due to the need to make overwhelming support for water conservation. procedures clear for new staff members and/or the need The by-law is a permanent measure to conserve to protect staff from Occupational Health Safety and water now and for future generations. It Welfare risks. These procedures may be changed to involves restrictions on watering gardens, incorporate water conservation outcomes. For example, cleaning vehicles, cleaning driveways and paths an irrigation procedure may be altered so that and construction activities. For further details sprinklers are only operated between certain times. refer to Section 7 on CD. Obviously these changes should only be made in consultation with the relevant managers and staff. To Stormwater Infrastructure Planning change these procedures in a systematic, holistic, Councils are largely responsible for the planning, environmental way some Councils have chosen to development and maintenance of stormwater undertake an Environmental Management System. infrastructure within their areas. There are opportunities to incorporate water conservation into the Once you have established good practices, altering planning for new infrastructure, and in the ongoing policies and procedures to reflect this is a good way to upgrades and rehabilitation of existing infrastructure. ensure that water conservation gains are maintained. Where greenfield development is occurring (land that has previously been undeveloped or has been Stormwater used for agricultural purposes) there are enormous opportunities for Councils to work with developers in Stormwater is a key area for Council action with regard designing stormwater master plans that allow both to water conservation. stormwater management, and water collection and harvesting ( if site conditions allow). 18 Water Conservation Handbook
  • 25. The 2002 Ministerial PAR for Stormwater CASE STUDY: and related documents Urban Stormwater Master Plans Planning SA has prepared a Stormwater Infrastructure Planning package to promote an integrated approach to The Cities of Port Adelaide Enfield, Charles Sturt catchment management. The package includes: and Prospect, supported by the Torrens Catchment Water Management Board, are • Planning Bulletin: Urban Stormwater Infrastructure developing detailed integrated Urban to assist Councils in the process of policy Stormwater Master Plans during 2002–05 for development at the level of zone or policy area by each of the 23 independent water sub- raising awareness and generating debate among catchments in the north-west Adelaide region. stakeholders on catchment water management policy These will include investigations and the issues; identification of opportunities regarding the • Guidelines for Urban Stormwater Management; and best mix of planning, engineering and • Draft Minister's Specification: On-Site Retention of environmental policies and strategies in each Stormwater which is a technical standard to provide sub-catchment to achieve a range of desired cost effective technical solutions to the requirements outcomes, including improved water quality and for on-site retention and detention of stormwater. conservation. For further information contact Verity Sanders (08) 8405 6765. Councils located wholly or partly within the catchment areas of the Patawalonga and the Torrens Catchment Water Management Boards are also affected by the Stormwater in Urban Areas Plan Amendment (November, 2002). This Plan Amendment Report provides a development assessment framework to facilitate appropriate management of stormwater, and includes some broad principles regarding water conservation. The PAR has been incorporated into the relevant Development Plans. For more information, the resources listed above can be accessed from Planning SA’s website at www.planning.sa.gov.au/publications or you can contact Malcolm Govett at Planning SA by telephone (08) 8204 8394 or email govett.malcolm@saugov.sa. gov.au. The State Government’s Guidelines for Urban Stormwater Management include the recommendation for Councils to prepare Urban Stormwater Master plans which would allow the integration of stormwater infrastructure planning, urban land use plannin, and environmental planning into a single long term Plan. Water Conservation Handbook 19
  • 26. FIGURE 7 Council policies and plans related to water management Built Environment and Environmental Design Development Approvals and Control Policy Planners, Environment Planners or Strategic Assessments staff Planning staff Require water conservation measures in new Negotiation with major developers at Master Planning developments or modifications (if specified in the stage regarding water conservation opportunities to be Development Plan) incorporated into major developments Local Environment Strategy (LES) Local Environmental Plan (LEP) Both LESs and LEPs can include provisions for water conservation Council Management Plan and Budget Technical or Engineering Planning Aims and funding related to water conservation should Infrastructure and Asset Plans be included in your management plan and budget Can incorporate water conservation into infrastructure design and construction Allocate funding for a water demand management strategy or other major works Reducing water use in Council operations will save the Parks and Gardens council money Outdoor staff Parks plans of management Social/Community Plan Incorporate water conservation measures into parks plans of management Social planners Teach outdoor staff about water conserving practices Community education or community cultural development programs about water conservation can be undertaken with the assistance of social planners and officers, e.g. youth officer Natural Environment State of the Environment Reporting Environment staff Councils can report on water conservation activities in their state of the environment report Environment Management Systems (EMS) Water conservation measures should be part of any Council’s EMS Community education programs Environment officers can plan and implement community education programs about water conservation 20 Water Conservation Handbook