Canadians are concerned about the mandate and promise of the shared services initiative. The initiative is unquestionably important. But can Canada avoid the pitfalls that have derailed similar initiatives in governments around the world to realize the full potential that shared services offers? Are there approaches that reduce the inherent risks and provide faster speed to savings? Did you know that FreeBalance is providing whole-of-government shared services around the world? During fmi*igf PD Week in Ottawa on Tuesday November 22, Doug Hadden VP Products at FreeBalance delivered 'Seizing the Shared Services Opportunity'. Here's the overview: “The mandate of shared services is to streamline information technology costs and provide hundreds of millions of dollars in savings on an annual basis. Many experts and government officials suggest it will take many years to provide any savings, and even more time to generate the type of savings that forms the mission of Shared Services Canada. The Seizing the Shared Services Opportunity presentation details a risk-averse approach to shared services that provides an acceleration of speed to savings.”

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20th Century Solutions to 21st
Century Problem?
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accountability
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Office
GRP
apps
visibility
Data Middle
centre ware
value

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“best practices”
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the consultant said…
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1. save money
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2. economies of scale
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3. transform government
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common sense
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value for money
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1. operational
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2. budget
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3. on-time
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4. benefits
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5. adaptability
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25. risk-based
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approach
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26. Study Says

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“great idea, hard to do”
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sorry
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30. the reports of the
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death of IT Shared
Services has been
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greatly exaggerated

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complexity

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directions
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1. success
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success rates
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5 Year section
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37. case study on 2) cost, 3) timeliness,
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€ 1,100,000,000

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Chorus
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5. adaptability
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customization

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How to not achieve speed to
savings

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RUST
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44. 1983
Atari last M*A*S*H
episode
cell phones
thrilled… IBM XT
Word 1.0
ABAP

45. 1991
everyone had… scared by
Berners-Lee…
modern
cell phones… PS2
PL/SQL

46. 1995
wireless Dow Jones 5K
Windows 95
to infinity Navigator
Peopletools
Peoplecode
SQR
Application Designer

47. 2009
Windows 7 torch in Ottawa
netbooks
iPhone 3GS Avatar
FreeBalance
Accountability Platform

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rust vs. agility
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DESIGN
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cloud?
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cloud!
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let’s call a square peg a square peg
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standardization
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= one size?
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56. Where Standardize?

57. Homogenize?

58. your processes
standard processes

59. diminishing returns
+
-

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differences
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gaps
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inefficiencies
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migration
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How do you achieve speed to
savings?
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SECRET:
FreeBalance software, version 7 was completely
re-invented for Shared Services and the entire
scope of Public Financial Management

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achieve data centre consolidation
quickly
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68. 2. Compliant Configurations

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support efficiency: no diminishing
returns
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70. 3. Staged Migration
your processes
compliant process

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reduce business process re-
engineering delays
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increase the scope of
standardization
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74. 5. Continuously Adapt

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retain agility to change
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+ reduce risk
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calculator
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premise
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the power of re-invention

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FreeBalance “re-invention”
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• re-wrote software from
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competitive advantage
• re-designed business
processes to be more
successful in public
sector
• re-visioned with strong
ethical framework

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