1. Frank J. Kazmierczak Jr.
4744 Hill Trail Dr Apt 2c, lisle, IL 60532
(C) 708-717-6108
KazmierczakFrank@gmail.com
Skill Summary:
Able to make all needed repairs which typically occur in residences including but not
limited to: plumbing, HVAC, carpentry, appliances, painting
High level management skills and the ability to effectively manage multiple sized groups
Excellent interpersonal skills and the ability to quickly diffuse and solve customer
complaints and concerns
Able to effectively manage day to day issues and concerns for a property of over 500
units
Strong time management, communication, and delegation skills with the ability to ensure
team members are motivated and working to the best of their abilities
Passionate about training and developing junior team members into more senior positions
through effective management and communication
Quick and resourceful learner who is able to utilize appropriate resources
Always willing to jump in and contribute when needs arise including managing multiple
properties on an as needed basis when other managers were not in place
Experience:
Amico
(Lakeside Apartments, Lisle IL)
6-2006 to Present
Service Manager 9-2009 to present
Service Tech 4 10-2007 to 1-2009
Service Tech 3 6-2006 to 10-2007
 Currently responsible for five direct reports which includes scheduling work for
the day for each individual, time sheets, quarterly reviews, and giving day to day
feedback to ensure optimal productivity
 Ensure all work is completed accurately, on time, and with a high level of
customer service
 Utilize multiple forms and reports to manage budget and controlled operating
expense
 Identify when more resources are required to complete a project and reach out to
appropriate parties to gain additional resources while ensuring funds are managed

2. Frank J. Kazmierczak Jr.
effectively to minimize increased costs as well as inconvenience to residents
 Always a high level of customer service ensuring every interaction with
customers is positive
 Manage multiple properties and ensure the highest levels of customer service and
quality of work are maintained on both properties
 Train multiple new services managers through job shadowing and hands on
training
 Regularly interview new potential team members and qualify each individual on
both a technical and interpersonal basis
 Oversee preventive maintenance programs and regularly communicate with
residents to ensure needs are being met and they are satisfied
 Prioritize all apartments are rent ready within 5 days of being vacated
 Inspect all units 60 days prior to move out and create purchase orders based
identified needs during walk through
 Coordinate and schedule all vendors to ensure orders are complete and within
budget
 Responsible for overseeing all maintenance issues for the entire property
 Coordinate the ordering of all parts and completing the appropriate and required
paperwork
 Fulfill all work orders quickly and with the highest of service
 Identify and complete preventative maintenance
EDUCATION
Moraine Valley Community College General Education Diploma
Certifications
EPA Universal Certification - Air Conditioning and Refrigeration
HFC-410A Handling, Use and Recovery Certification
HVAC/R - Preventative Maintenance Certification