1. FRANCIS RAYMOND FERNANDES
6/17/1983 Sales & Customer Support
INDIA - GOA
+919822177001
francisraymond@rediffmail.com
 Nationality: Indian
 Date of Birth: 17/06/1983
 Place of Birth: Goa - India
O B J E C T I V E S
To work in sales, marketing or operations as a dedicated professional for
an organization that will value me as an employee and encourage me to
be an asset to the organization, along with a Diploma in Mechanical
Engineering and three years of experience in operations in a leading
manufacturing company in India.
E D U C A T I O N
Col lage /Unive r s i ty : Gove rnment Polyt e chni c , Goa
Diploma in Mechanical Engineering
Graduat ed: 2009
S e condary S chool : Goa Boa rd of Se conda ry & Highe r
Educ a t ion, 1 9 9 9

2. FRANCIS RAYMOND FERNANDES
Page 2
E X P E R I E N C E
1 - F rom July 1, 2012 t i l l Mar ch 2014.
H A R L E Y D A V I D S O N Which is located at Mussafah, Abu
Dhabi, and UAE.
Harley Davidson is one of the Largest Motorbike Companies in the
United Arab Emirates Specializing in
Position Held: Par t s & ac ce s sor ie s s al e s exe cut ive .
Job Description and Assignment:
1- Responsible about Customer service & Customer needs
assessment.
2- Relationship management.
3- Sales management.
4- Planning, Organizing & Stuff supervision
5- Promote service & increase revenues.
6- Logistic.
7- Account & administration.
8- Cross cultural work environment.
2 - F rom Augus t 1, 2009 t i l l J anuary 31, 2012
Z U A R I I N D U S T R I E S L T D , Z U A R I N A G A R , which
is located at Goa, India.
Zuari is one of the largest manufacturing companies in Goa
specializing in agricultural solutions including fertilizers, pesticides, oil
tanking, seeds and related agricultural business. I started my career at
Zuari as a Maintenance Apprentice where I learnt the basics of
ammonia production, as well as the maintenance of the compressors,
centrifugal and reciprocating pumps, gearboxes, steam turbines &
boilers.
Position Held: Junior T e chni c ian
Job Description and Assignment:
I was then promoted to a Junior Technician for Operations and was
responsible for achieving daily production targets, field operations and
monitoring as well as coordinating with contractors.

3. FRANCIS RAYMOND FERNANDES
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L A N G U A G E S
1. Hindi : Na t i v e .
2. Engl i sh: Na t i v e .
3. Konkani : Na t i v e .
P E R S O N A L S K I L L S
 High technical and trouble shooting skills.
 High Analytical Skills.
 Ability to think out of the box.
 External Market knowledge.
 Excellent computer skills.
 Excellent negotiation and listening skills
 Creative problem solver and decisions maker.
 Strong interpersonal skills.
 Flexible team player with ability to work on own initiative and
consistently meet demanding deadlines.
 Able to display a capacity for problem solving
 Able to handle multiple tasks.
 Capability to work under high pressure with positive attitude.
 Team oriented, and able to operate with an ideal team spirit.
 Dynamic, creative and self-motivated.
T R A I N I N G C O U R S E S A T T E N D E D
Online training courses from Harley Davidson University

4. FRANCIS RAYMOND FERNANDES
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C O M P U T E R S K I L L S
 Working on Apple Mac.
 Microsoft (Word, PowerPoint &Excel) XP & 2007.
 Portal for Windows.
 Adobe Acrobat Reader 7.0
A N Y A D D I T I O N A L I N F O R M A T I O N W I L L B E
S E N T T O Y O U R G O O D S E L F U P O N R E Q U E S T
* i t would be a great PL EASURE TO wor k wi th your
company *