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Passion for Growth
O u r p a s s i o n s m o v e u s t o d o g r e a t t h i n g s a n d h e l p u s e n j o y
t h e m a l o n g t h e w a y. H e r e ’ s h o w F l u i d , t h e C o m m u n i t y
F o u n d a t i o n o f U t a h , a n d o t h e r l o c a l c o m p a n i e s u s e i t t o
d r i v e t h e i r b u s i n e s s .
Katherine Fife
Director of Philanthropy,
Community Foundation
of Utah
Dustin Cederholm
Digital Conversion Strategist, 

Fluid Advertising
Tony Mastracci
Director of Innovation,
Community Foundation
of Utah
Katherine Fife provides oversight of
the Foundation’s philanthropic funds
and donors to those funds.
A Utah native, she has worked in the
nonprofit sector for nearly two
decades. In addition to her
experience with community
foundations and philanthropy, she
has managed all aspects of a
nonprofit organization.
Tony Mastracci has over 20 years of
experience in nonprofit operations
and state and local government.
Tony is an Adjunct Instructor at the
University of Utah’s Public
Administration Program and an
Associate at the Institute of Local
Government Studies at the
University of Birmingham, UK.
@UtahCF @UtahCF @DustinCederholm / @GetFluid
Dustin has been a professional
marketer for just under a decade. He
specializes in marketing automation,
conversion rate optimization, and
enterprise lead generation. In his years
as a marketer Dustin has helped large
and small businesses successfully
execute marketing campaigns leading
to millions of dollars in new revenue.
@GetFluid
#FluidWebinarSeries
@UtahCF
What Is Passion?
5
Definitions of Passion
W e b s t e r : a s t r o n g f e e l i n g o f e n t h u s i a s m o r
e x c i t e m e n t f o r s o m e t h i n g o r a b o u t s o m e t h i n g
F a i t h - b a s e d : t h e s u f f e r i n g s o f C h r i s t b e t w e e n t h e
n i g h t o f t h e L a s t S u p p e r a n d h i s D e a t h
C o p y w r i t i n g : t h e f o c u s o n e m o t i o n a l a s p e c t s o f
w r i t t e n c o p y t o a f f e c t r e a d e r s i n a m o r e p e r s o n a l
m a n n e r ; o f t e n c o n s i d e r t h e u s e o f b e n e f i t- c e n t r i c c o p y
i n p l a c e o f f e a t u r e - c e n t r i c m e s s a g e s
What Makes You Passionate?
7
Why We Can Talk About Passion
What Makes A Consumer Passionate?
9
Understanding What Drives Your Customer
Image source: https://theprogressivecynic.com/2013/12/02/the-greed-that-stole-thanksgiving/
10
Understanding What Drives Your Customer
Image source: http://www.thinmartian.com/blog/2014/10/how-to-use-ad-agency-psychology-to-improve-your-
website
How To Maintain Passion?
12
Make a Plan
Imager source: https://www.kickstarter.com/projects/angeliatrinidad/passion-planner-start-focusing-on-what-
really-matt
13
Don’t Forget What Got You Here
14
Don’t Rest On Your Laurels
Image source: http://calculategrossprofit.com.au/book/what-got-you-here-wont-get-you-there/
15
It’s Ok To Cheat?
Passion Realized
A q u i c k l o o k a t s o m e o f o u r f a v o r i t e p a s s i o n p r o j e c t s .
17
MedalMinder
18
Purpose Portfolio
19
Ruby Snap Cookies
20
Even Stevens Sandwiches
IN SUMMARY
• Passion in business and marketing is when we focus on what we have a strong
emotional tie to and express that to the consumer we want to attract.
• Focus on benefits not features, it will resonate more with your consumer and
lead to better engagement and ultimately more sales.
• Make a plan. Identify your company tone and make sure it speaks to the
customer, not your company or product.
• Don’t stop doing what you did to be successful but don’t get stuck with the same
strategy year after year.
• Look back at previous work you did that was successful and repurpose to save
time and money.
• Check out other brands that do this well and use elements from their work that
would work well in your business model.
Questions?
H a v e a q u e s t i o n a b o u t p a s s i o n ? A s k i t n o w .
THANK YOU
@GetFluid
#FluidWebinarSeries
@UtahCF

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Passion for Growth | Fluid Webinar

  • 1. Passion for Growth O u r p a s s i o n s m o v e u s t o d o g r e a t t h i n g s a n d h e l p u s e n j o y t h e m a l o n g t h e w a y. H e r e ’ s h o w F l u i d , t h e C o m m u n i t y F o u n d a t i o n o f U t a h , a n d o t h e r l o c a l c o m p a n i e s u s e i t t o d r i v e t h e i r b u s i n e s s .
  • 2. Katherine Fife Director of Philanthropy, Community Foundation of Utah Dustin Cederholm Digital Conversion Strategist, 
 Fluid Advertising Tony Mastracci Director of Innovation, Community Foundation of Utah Katherine Fife provides oversight of the Foundation’s philanthropic funds and donors to those funds. A Utah native, she has worked in the nonprofit sector for nearly two decades. In addition to her experience with community foundations and philanthropy, she has managed all aspects of a nonprofit organization. Tony Mastracci has over 20 years of experience in nonprofit operations and state and local government. Tony is an Adjunct Instructor at the University of Utah’s Public Administration Program and an Associate at the Institute of Local Government Studies at the University of Birmingham, UK. @UtahCF @UtahCF @DustinCederholm / @GetFluid Dustin has been a professional marketer for just under a decade. He specializes in marketing automation, conversion rate optimization, and enterprise lead generation. In his years as a marketer Dustin has helped large and small businesses successfully execute marketing campaigns leading to millions of dollars in new revenue.
  • 5. 5 Definitions of Passion W e b s t e r : a s t r o n g f e e l i n g o f e n t h u s i a s m o r e x c i t e m e n t f o r s o m e t h i n g o r a b o u t s o m e t h i n g F a i t h - b a s e d : t h e s u f f e r i n g s o f C h r i s t b e t w e e n t h e n i g h t o f t h e L a s t S u p p e r a n d h i s D e a t h C o p y w r i t i n g : t h e f o c u s o n e m o t i o n a l a s p e c t s o f w r i t t e n c o p y t o a f f e c t r e a d e r s i n a m o r e p e r s o n a l m a n n e r ; o f t e n c o n s i d e r t h e u s e o f b e n e f i t- c e n t r i c c o p y i n p l a c e o f f e a t u r e - c e n t r i c m e s s a g e s
  • 6. What Makes You Passionate?
  • 7. 7 Why We Can Talk About Passion
  • 8. What Makes A Consumer Passionate?
  • 9. 9 Understanding What Drives Your Customer Image source: https://theprogressivecynic.com/2013/12/02/the-greed-that-stole-thanksgiving/
  • 10. 10 Understanding What Drives Your Customer Image source: http://www.thinmartian.com/blog/2014/10/how-to-use-ad-agency-psychology-to-improve-your- website
  • 11. How To Maintain Passion?
  • 12. 12 Make a Plan Imager source: https://www.kickstarter.com/projects/angeliatrinidad/passion-planner-start-focusing-on-what- really-matt
  • 13. 13 Don’t Forget What Got You Here
  • 14. 14 Don’t Rest On Your Laurels Image source: http://calculategrossprofit.com.au/book/what-got-you-here-wont-get-you-there/
  • 15. 15 It’s Ok To Cheat?
  • 16. Passion Realized A q u i c k l o o k a t s o m e o f o u r f a v o r i t e p a s s i o n p r o j e c t s .
  • 21. IN SUMMARY • Passion in business and marketing is when we focus on what we have a strong emotional tie to and express that to the consumer we want to attract. • Focus on benefits not features, it will resonate more with your consumer and lead to better engagement and ultimately more sales. • Make a plan. Identify your company tone and make sure it speaks to the customer, not your company or product. • Don’t stop doing what you did to be successful but don’t get stuck with the same strategy year after year. • Look back at previous work you did that was successful and repurpose to save time and money. • Check out other brands that do this well and use elements from their work that would work well in your business model.
  • 22. Questions? H a v e a q u e s t i o n a b o u t p a s s i o n ? A s k i t n o w .