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TYPES OF OPERATIONS
MANAGEMENT
Flayeh Hussein
INTRODUCTION
Operations management is a critical component of any organization,
encompassing the planning, coordination, and control of resources
required to produce goods and services efficiently. It involves various
activities aimed at improving productivity, reducing costs, and enhancing
customer satisfaction. In this presentation, we will explore the different
types of operations management with Flayeh Hussein that organizations
employ to achieve their goals.
STRATEGIC OPERATIONS MANAGEMENT
Strategic operations management focuses on
aligning operational activities with the overall
strategic goals and objectives of an
organization. It involves long-term planning
and decision-making, such as determining the
product or service mix, evaluating market
trends, and identifying competitive advantages.
Strategic operations management ensures that
operational strategies support the
organization's mission, vision, and long-term
growth plans.
QUALITY MANAGEMENT:
Project management involves planning, organizing, and controlling activities to achieve
specific project goals within defined constraints, such as time, budget, and resources. It
includes tasks such as defining project objectives, creating work breakdown structures,
assigning responsibilities, managing risks, and monitoring progress. Effective project
management ensures that projects are completed on time, within budget, and to the desired
quality standards
PROJECT MANAGEMENT
Quality management focuses on ensuring that products or services consistently meet or
exceed customer expectations. It involves implementing processes and systems to monitor
and control the quality of inputs, production processes, and final outputs. Quality
management encompasses techniques such as Total Quality Management (TQM), Six Sigma,
and Lean principles, which aim to eliminate defects, minimize waste, and continuously
improve operational efficiency and customer satisfaction.
SUPPLY CHAIN MANAGEMENT
Supply chain management (SCM) encompasses the coordination and optimization of activities
involved in the procurement, production, and distribution of goods or services. It involves
managing suppliers, inventory, logistics, and the flow of information across the entire supply
chain network. Effective supply chain management enables organizations to streamline
operations, reduce costs, improve product availability, and enhance customer satisfaction.
PROCESS IMPROVEMENT
Process improvement focuses on analyzing and enhancing operational
processes to increase efficiency, productivity, and quality. It involves
identifying bottlenecks, eliminating non-value-added activities, and
implementing process redesign or automation. Techniques such as
Business Process Reengineering (BPR) and Continuous Improvement (CI)
methodologies like Kaizen and Lean Six Sigma are commonly employed to
drive process improvements.

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Flayeh Hussein - Types of Operations Management.pptx

  • 2. INTRODUCTION Operations management is a critical component of any organization, encompassing the planning, coordination, and control of resources required to produce goods and services efficiently. It involves various activities aimed at improving productivity, reducing costs, and enhancing customer satisfaction. In this presentation, we will explore the different types of operations management with Flayeh Hussein that organizations employ to achieve their goals.
  • 3. STRATEGIC OPERATIONS MANAGEMENT Strategic operations management focuses on aligning operational activities with the overall strategic goals and objectives of an organization. It involves long-term planning and decision-making, such as determining the product or service mix, evaluating market trends, and identifying competitive advantages. Strategic operations management ensures that operational strategies support the organization's mission, vision, and long-term growth plans.
  • 4. QUALITY MANAGEMENT: Project management involves planning, organizing, and controlling activities to achieve specific project goals within defined constraints, such as time, budget, and resources. It includes tasks such as defining project objectives, creating work breakdown structures, assigning responsibilities, managing risks, and monitoring progress. Effective project management ensures that projects are completed on time, within budget, and to the desired quality standards PROJECT MANAGEMENT Quality management focuses on ensuring that products or services consistently meet or exceed customer expectations. It involves implementing processes and systems to monitor and control the quality of inputs, production processes, and final outputs. Quality management encompasses techniques such as Total Quality Management (TQM), Six Sigma, and Lean principles, which aim to eliminate defects, minimize waste, and continuously improve operational efficiency and customer satisfaction.
  • 5. SUPPLY CHAIN MANAGEMENT Supply chain management (SCM) encompasses the coordination and optimization of activities involved in the procurement, production, and distribution of goods or services. It involves managing suppliers, inventory, logistics, and the flow of information across the entire supply chain network. Effective supply chain management enables organizations to streamline operations, reduce costs, improve product availability, and enhance customer satisfaction.
  • 6. PROCESS IMPROVEMENT Process improvement focuses on analyzing and enhancing operational processes to increase efficiency, productivity, and quality. It involves identifying bottlenecks, eliminating non-value-added activities, and implementing process redesign or automation. Techniques such as Business Process Reengineering (BPR) and Continuous Improvement (CI) methodologies like Kaizen and Lean Six Sigma are commonly employed to drive process improvements.