Learn how Cloud 9 eCig Store and GLD Smoke Shop saw an increase in store traffic by offering an easy to use rewards program through FiveStars.

1. Customer Loyalty
Success Stories
For Vape, Smoke, & Hookah

2. Business Name
Cloud 9 eCig Store
Location
2 Locations in San Diego, CA
Total Members
2,673
AutoPilot Campaigns
Newbie, At-Risk, & Birthday
Example AutoPilot Text
Glad you dropped by Cloud
9. You get 10% Off Juice on
your next visit! Reply YES to
claim. Exp: 04/08. txt OFF to
unsubscribe
The Results
2412
sign ups to Cloud 9’s loyalty
program within first two months
We have definitely seen
an increase in traffic. The
AutoPilot promotions are a
major factor.
- Michelle, Cloud 9 San Marcos
1000+
FiveStars loyalty members come
back every single week
People are coming in to redeem birthday rewards, for instance,
but they’ll make other purchases, too. Our customers are also
a lot happier, because sometimes they don’t know they have a
promotion and when we tell them they get really excited. Then
they love us even more!

3. I would recommend FiveStars because it is very easy
and you can easily see and measure the benefits of your
loyalty program.
Business Name
Green Light District
Location
Tigard, Oregon
Total Members
2,465
Green Light’s Goals
Have an easy way to reward
customers for their loyalty
The Results
1,300+
customer visits per month
driven by FiveStars
FiveStars makes it easier
for me as a retailer and
for my customers to
have a loyalty program.
- Aubre Webb, Green Light District
20%+
of FiveStars customers come
back every month