This document outlines Suncorp's journey to adopting an agile methodology for software development in Australia. It describes why Suncorp chose to change to agile, the adoption strategy used, outcomes achieved, and lessons learned. Suncorp saw agile as a way to increase innovation and delivery speed. Their adoption strategy included training over 790 employees in agile practices through an Agile Academy. Surveys showed agile maturity increased over time, with more positive responses. Suncorp was recognized globally for innovation and fast delivery under agile. The presentation ends with tips for successful agile adoption like ensuring leadership training and having enough agile coaches.

1. Agile
An Australian journey of
cultural change
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Fiona Mullen
Phil Abernathy

2. Agenda
∗ Background
∗ Why change? Why Agile?
∗ Adoption strategy
∗ Warts and all
∗ Outcomes and achievements
∗ Tips for success
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3. Background
SUNCORP
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4. Why Change? Why Agile?
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5. Why change?
A leader with
a vision
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6. Adoption Strategy
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7. A Change Program
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8. Impacts and Roadblocks
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9. Agile Academy
http://www.agileacademy.com.au
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10. Troaching
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11. Agile Maturity Assessment
Response Rate
Nov 2010
May 2011
March 2012
Surveys
completed
790
834
1275
Respondents
2123
2291
2435
Response Rate
37%
36%
54%
Respondent
Role
Nov 2010
May 2011
March 2012
Management
114
131
178
Employees
676
687
1097
Coaching
Assessments
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6
6
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12. Dr Is In
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13. What Didn’t Work Well
1. The kiss of ‘yes’
2. Funding model
3. Leadership style and
capability
4. Teamwork struggles
5. Throttling the funnel
6. Testing and legacy
challenges
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14. Outcomes & Achievements
∗ Recognised as globally
the best in terms of
innovation and fast
delivery
∗ Met and surpassed all
delivery targets
∗ World class training
curriculum
∗ Always 75% there….
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15. 20/20 Hindsight
∗ Have your training good
to go
∗ Built into induction for new
and contract staff
∗ Focus on leadership
training
∗ Incl TLs, PMs and IMs
∗ Enough coaches available
∗ Train own coaches as well
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16. Tips For Success
∗ Treat it like any strategy
∗ Sponsorship from the top is key
∗ Funding
∗ All or nothing
∗ Run it like a program for change
∗ Take the business along on the journey
∗ Persistence, persistence, persistence!
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17. Q&A
∗ Thank you!
Fiona Mullen
Phil Abernathy
Contact us on Linked-In for more information
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