Value Proposition canvas- Customer needs and pains
Finpro report market study nigeria
1.
ICT
BUSINESS
OPPORTUNITIES
:
NIGERIA
IVORY
STONE
CAPITAL
&
INVESTMENT
LIMITED
CONFIDENTIAL
May
2015
2.
3. High
growth
Medium
growth
Low
growth
Mobile
Network
Operators
Satellite
Operators
Fixed
Wireless
Operators
Fixed
Wire-‐line
Operators
Internet
Service
Providers
Device
Maintenance
&
Repairs
Device
Assembly
Infrastructure
Services
Training
&
Education
Transaction
Services
Equipment
Maintenance
&
Repairs
Equipment
Sales
&
Distribution
Equipment
Assembly
Call
Center
Operations
Research
&
Development
Support
Services
Software
Development
Access
Provision
Business
Process
Outsourcing
Converged
Services
(Data,
voice
&
media)
Annual
Maintenance
&
Support
(servers
&
storage)
Software
Maintenance
&
Support
So#ware
Installa.on
&
Customiza.on
So#ware
Sales
&
Distribu1on
Value
Added
Services
Infrastructure
Service
Providers
Device
Sales
&
Distribu1on
The
Nigerian
ICT
Industry
4. Market
Share
of
Mobile
Operators
–
February
2015
Airtel
E1salat
Globacom
MTN
No.
of
Subscibers
28,380,848
22,015,685
28,877,537
61,001,529
Percentage
(%)
20%
16%
21%
43%
5. • Applications,
hosting
/
Cloud
computing
related
services
• Data
centre
management
• Business
Continuity
/
Disaster
Recovery
• Internet
Service
Provision
related
service
and
infrastructure
OPPORTUNITIES
IN
TELECOMS
6.
7. Serial
numbers
ICT
infrastructures
1 Internet
Access
2
Internal
Network
Wire
based
Wireless
3 SMS
Alert
4 Substitution
of
Postal
mail
5 ICT
Security
measures
6 Authentication
7
Automated
Payment
System
ICT
infrastructure
being
used
by
banks
in
Nigeria
8.
• Creation
of
more
platforms
such
as
mobile
money
for
ease
in
transfer
of
funds.
• Open
to
new
innovative
banking
software
that
will
aid
creation
of
new
banking
products
and
ease
banking
processes.
• Provision
of
credit
ratings
and
analysis
platforms.
• Innovative
and
simplified
data
storage
and
retrieval.
• Training
of
bank
staff
on
cyber
fraud
and
security.
• Provision
of
E-‐learning
solutions
&
platform.
OPPORTUNITIES
IN
BANKING
9.
10.
Between
2000
-‐
2013,
Nigerian
banks
have
lost
almos
EUR
800
million
to
cyber
crime.
In
2014
alone,
banking
fraud
associated
with
internet
banking
was
about
EUR
15
million
(According
to
Nigeria
Interbank
Settlement
System).
There
has
been
an
increase
in
cyber-‐
attacks
of
websites
and
information
technology
(IT)
infrastructure
of
e.g.
political
organisations
and
public
institutions
possibly
as
a
means
of
expressing
grievances.
With
prudency
in
budgeting
for
organizations,
more
companies
will
are
considering
outsourcing
their
information
security
function
as
a
more
viable
option.
CYBER
SECURITY
IN
NIGERIA
11.
• Training
• Informati0n
system
and
data
storage
• Monitoring
services
OPPORTUNITIES
IN
CYBER
SECURITY